Average salary: £30,102 /yearly
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- £27k - £34k per annumEstimated...phone, email, and a ticketing system. You’ll resolve routine incidents, fulfil service requests, and escalate complex issues to 2 nd line, growing your skills in a supportive MSP setting with defined career paths Main duties and responsibilities 1) Service Desk Operations...SuggestedPermanentRemote
£27k - £30k per annum
...Salary: £27,000 - 30,000 per year Requirements: ~### ~ MSP Experience: A minimum of 1 year of experience in 1st Line support is preferred, but we are open to considering fresh, dynamic individuals with technical understanding or relevant academic qualifications. ~ People...SuggestedFull-timeOn-siteFlexible hoursYourRecruit
Croydon, Greater London11 days ago£28k per annum
...troubleshooting and resolving basic hardware, software, and network problems, as well as escalating complex or unresolved issues to our 2nd or 3rd line teams. You will log and manage support tickets, ensuring timely resolution and user updates. Additionally, you will assist with the...SuggestedFull-timeOn-siteMonday to FridaySet2Recruit
Corsham, Wiltshire8 days ago£26k - £28k per annum
...to meet you. They're on a mission to build a rock-solid first-line support team that keeps everyday tech running smoothly for a growing... ...and be trusted with site visits, and tag-team with senior engineers so they can focus on bigger issues. Triage, diagnose and resolve...SuggestedLong-term contractOn-siteShift work- £22k - £26k per annumEstimated...expanding our team and are seeking enthusiastic, driven and ambitious team members to join in our journey. What is the role? 1st Line Technical Support Engineer As a 1st Line Technical Support Engineer, you will be responsible for providing remote support for IT, data, hosting...SuggestedFull-timeHybrid workingOn-siteRemoteAfternoon shift
- ...dedicated to delivering outstanding customer service and technical expertise to help businesses succeed. Role Overview: As 1st Line Helpdesk Engineer you will play a crucial role in providing technical support to users and managing IT issues. Key Responsibilities: ~...SuggestedHybrid workingOn-siteRemote
£27k - £28k per annum
Service Desk Engineer (1st Line Support) Nottingham (Hybrid) - with travel to Birmingham (1 day per week) Up to £28,000 SF are exclusively working with a Nottingham-based client who is looking to add a Service Desk Engineer to their growing IT team. This...SuggestedPermanentHybrid workingOn-siteRemote1 day/week£25k - £28k per annum
...Salary: £25,000 - 28,000 per year Requirements: Previous experience in a 1st Line Support or IT Support role MSP experience is desirable but not essential Strong communication skills and a customer-focused approach Good problem-solving skills and attention to detail...SuggestedRemote jobFull-timeOn-siteConstant Recruitment Ltd
Remote10 days ago£24.23k per annum
...folder permissions · IT administration tasks on core operational business systems · Act as an overflow for support phone calls when lines are exceptionally busy · Support the Desktop Services team with ad-hoc duties such as packaging items for delivery · Assist in...Suggested£25k - £28k per annum
...Fundamentals) (preferred) Responsibilities: Provide first-line support for desktops, laptops, mobile devices, printers, and... ...supportive team. This position is for a permanent role as a 1st Line Support Engineer, focusing on user support, device and server monitoring,...SuggestedPermanentFull-timeHybrid workingOn-siteRemoteSue Ross Recruitment Ltd
Ecclesall, South Yorkshire11 days ago£28k per annum
...Management Manage own case load effectively. Ensure that lifecycle of each Service Desk active case is managed effectively and line with the Charterhouse Group procedures and appropriate SLTs. Effectively record, document and communicate workarounds, resolutions...SuggestedPermanent£24k - £26k per annum
...First Line Support Engineer - Hybrid (2 p/w days in the office - post training). What’s this role about? As a 1st line engineer, you will assist in proactively managing and troubleshooting issues for the end customers of our MSP partners. Using your analytical skills to...SuggestedFull-timeHybrid workingOn-siteRemoteShift workUptime Solutions Ltd
Crawley, West Sussexa month ago- £25k - £33k per annumEstimated...FT Recruitment is delighted to be supporting one of our national clients as they look to add a 1st Line Helpdesk Engineer to their support team. This position has arisen due to growth and will work within an award-winning team that provides support to various companies within...SuggestedPermanentFull-timeOn-site
£27k - £29k per annum
...large number of internal end users across multiple offices with all 1st line queries using a ticketing system Log queries received by... ...More: We are seeking a 1st Line IT Desktop/Service Desk Support Engineer to join our busy and growing team located in East London. You...SuggestedFull-timeOn-siteFlexible hoursBetter Days Recruitment Ltd
London8 days ago£150 - £200 per day
1 st Line Support Engineer -Hybrid - Bristol VIQU have been approached by a customer requiring a 1 st Line Support contractor to provide BAU support working to triage 1 st line incidents. You will be required to support a team triaging a backlog of tickets. The successful...SuggestedHybrid working£36k - £66k per annum
...Responsibilities: Act as the first point of contact for IT support requests via phone, email, and ticketing systems Troubleshoot and resolve 1st line technical issues within agreed SLAs Log, categorise, and maintain accurate ticket updates throughout the lifecycle Deliver...Full-timeHybrid workingOn-siteRemoteSER (Staffing) Ltd
London17 hours ago£50k - £85k per annum
...Salary: £50,000 - 85,000 per year Requirements: Previous experience in a 1st Line or Service Desk role, within a commercial setting Proficient with Windows 10/11 and Microsoft Office 365 Working knowledge of Intune, Jamf, SharePoint, Teams setup, and Azure admin...Full-timeOn-siteRemoteAshdown Group
Shenley, Hertfordshire17 hours ago£26.5k - £28k per annum
...About The Role We are looking for a skilled, customer-focused 1st Line IT Engineer to provide first-line technical support for hardware, software, and network issues. You will troubleshoot problems, ensure timely resolutions, and maintain high user satisfaction. Strong problem...Hybrid workingRemote- ...regional offices in the UK, Benelux, South Africa, Malaysia & Ireland. The role As a First Contact Resolution Engineer, you are a cut above the typical 1 st Line Engineer. Working from our Milton Keynes HQ, you will be part of a blended team of experienced engineers (1 st...ApprenticeshipOn-siteRemoteFlexible hours
£22.5k - £35k per annum
...365 ServiceNow Windows More: We at FT Recruitment are excited to support one of our national clients in adding a 1st Line Helpdesk Engineer to their award-winning support team. This position has arisen due to growth, allowing you the opportunity to provide support...InternshipOn-siteFT Recruitment Group
Aberdeen17 hours ago£28k - £32k per annum
...Salary: £28,000 - 32,000 per year Requirements: Experience in a 1st Line or 2nd Line IT support role MSP experience is highly... ...(DNS, DHCP, TCP/IP) Escalating more complex issues to senior engineers Maintaining accurate ticket updates and documentation Occasionally...Full-timeOn-siteRemoteConstant Recruitment Ltd
Stowting Common, Kent10 days ago- £45k - £59k per annumEstimated...Contract Role: 1st / 2nd Line IT Support Engineer I'm working with a charity based in West Oxfordshire who are looking for an IT Support Engineer to join their team. Location: West Oxfordshire (commutable from Witney, Swindon, Oxford, Abingdon ‑ on ‑ Thames, Cheltenham...Daily payRemote5 days/week
£35k per annum
...65 Mobile Security SharePoint Windows Office 365 Cloud More: We are excited to be recruiting for a 1st/2nd Line IT Support Engineer to join our growing team near Ipswich. This dynamic business is committed to delivering service excellence across a variety...Full-timeOn-siteRemoteJust Recruitment Group Ltd
Ipswich, Suffolk17 hours ago£32k - £37k per annum
...: £32,000 - 37,000 per year Requirements: Experience in a 1st or 2nd Line IT Support role Previous MSP experience is strongly preferred... ...strengthen our service desk with a 1st - 2nd Line IT Support Engineer. This role offers the opportunity to work hands on across a...Full-timeOn-siteRed King Resourcing
West Ealing, Greater London2 days ago£36k - £66k per annum
...0 - 66,000 per year Requirements: Experience working in a 1st or 2nd Line IT Support role (MSP experience is beneficial) Strong knowledge... ..., and deployments Escalating more complex issues to senior engineers where required Maintaining accurate documentation and...Full-timeHybrid workingOn-siteRemoteSER (Staffing) Ltd
Blackburn, Lancashire17 hours ago£25k - £28k per annum
...update ticketing systems Ensure support tickets are managed in line with agreed SLAs Communicate effectively with clients,... ...Aldershot, seeking to expand our team with an experienced IT Support Engineer. Our diverse client base primarily consists of organizations in the...Full-timeOn-siteRemoteXact Placements Ltd
Aldershot, Hampshire8 days ago£30k per annum
...If you would like to learn more about this opportunity, feel free to reach out and apply today! Key Responsibilities: Deliver 1st line technical support, logging and categorising service tickets. Troubleshoot and resolve issues within scope, escalating complex problems...Extra incomePermanent£28k - £30k per annum
...of this expansion, we're looking for an IT Support Technician (1st / 2nd Line) to join our growing team at our European Headquarters in... ...to us! Candidates with experience of; IT Helpdesk, IT Support Engineer, Helpdesk, IT Support Technician, 2nd Line Support Engineer, ICT...40 hours/weekPermanentFull-timeOn-siteRemoteRelocationMonday to Friday£40k - £42k per annum
Company: POSITION 1 RECRUITMENT Job Type: Permanent, Full Time Salary: £40000 - £42000/annumPermanentFull-timeShift workPOSITION 1 RECRUITMENT
Woodbridge, Suffolk22 days ago£30k - £33k per annum
Company: FIRST ACHIEVE LTD Job Type: Permanent, Full Time Salary: £30000 - £33000/annumPermanentFull-timeFIRST ACHIEVE LTD
Clydebank, West Dunbartonshire11 days ago
