Average salary: £32,650 /yearly
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- ...Contact Centre Performance Coach Location: Peterborough Duration: Initial 6-Month Contract (Potential Extension to 9 Months) Working... ..., mentoring, or training staff within a contact centre or call centre environment. Strong communication and influencing skills...Suggested
- Company: SANDERSON RECRUITMENT PLC Job Type: Contract Salary: £350.00 - £450.00Suggested
£30k - £50k per annum
...We have expert-level understanding of contact center routing, call flows, agent states, SIP, RTP, voice gateways, SBCs, and carrier... ...incident bridges, and resolution strategy during major outages in coordination with the Technical Manager. We perform deep root cause analysis...SuggestedLong-term contractFull-timeHybrid workingOn-siteHCLTech
City of London, Greater London18 hours ago£55k per annum
...effectively within agile, multidisciplinary teams Take ownership of service design deliverables while working closely with other user-centred design disciplines Present insights and design outputs clearly using compelling visual communication Facilitate workshops,...SuggestedRemote jobFull-timeSanderson Government and Defence
Remote18 hours ago- Right across infrastructure, there’s a requirement to not only maintain, but also renew and reimagine. Whatever stage you’re at in your career, with us you’ll have an opportunity to grow and develop. Delivering essential infrastructure services for life, while being safety ...SuggestedLong-term contractApprenticeshipTraineeshipImmediate start
- £23k - £30k per annumEstimated...and internal promotions the CSC are looking to recruit a Services Coordinator / Incident Response Coordinator to join their highly dedicated... ...part of it? What will you be doing? You'll be receiving phone calls from Company employees, contractors, emergency services and...SuggestedApprenticeshipTraineeshipImmediate startMonday to FridayFlexible hoursShift work
£325 - £350 per day
Company: DT SOURCE LIMITED Job Type: Contract, Full Time Salary: £325 - £350/daySuggestedFull-time- ...responsible for managing the service outcomes in line with contract conditions. The Volunteer AA Telephone Support will help operate the call out service , manage volunteer availability , and liaise with Gloucestershire Police Stations and other external agencies as...SuggestedFull-timeOn-siteRemote5 days/weekShift work
- £27k - £36k per annumEstimated...externally and internally. Your key responsibilities will include: To receive, record and relay relevant information for all call-outs To monitor and arrange Engineer availability To keep customers informed of timescales and ensure Engineers attend as soon...SuggestedPermanentImmediate startFlexible hours
£26.83 per hour
...professionally, taking appropriate action where concerns arise. Maintain professional boundaries and promote a positive and child-centred atmosphere during contact sessions. Requirements: Essential Experience Required Experience working with children, young...SuggestedHourly payImmediate start£26.23k per annum
...reputation is built on professionalism, service quality and a people‑centred approach. With continued growth across our UK offices, we... ...important. You’ll spend your day listening to recorded customer calls, reviewing conversations against FCA regulations and our internal...SuggestedLong-term contractNo agencyOn-site£12.87 per hour
...enthusiastic and customer-focused Administrator to join a growing Contact Centre team. If you enjoy helping people, solving problems, and... ...customer enquiries via telephone and email. Make outbound calls to both businesses and consumers. Process customer orders accurately...SuggestedHourly payPermanentTemporaryShift work- Duncan Lewis Solicitors (Ltd): Regulated by the Solicitor’s Regulation Authority, Duncan Lewis Solicitors was founded in 1998 and is headquartered in the City of London (Fenchurch Street EC3M), with offices nationwide. We are recognised by the Legal 500 and Chambers & ...SuggestedHybrid working
- ...Hire Resolve is assisting call centre and contact centre organisations in hiring experienced call centre professionals for multiple mid–senior opportunities across customer operations, sales performance, and service delivery. This is a multi-role opportunity covering leadership...SuggestedFull-timeHybrid workingRemote
£29.48k per annum
...will involve managing a team of Arc Room Controllers. Duties Ensure the effective running of the shift team Manage the event and call handling performance of the shift team to achieve and exceed KPI's Responsible for maintaining and improving on the quality of work...SuggestedPermanentShift workRotating shifts- ...About the role: As a Digital Customer Support Apprentice, you will be working within the helpdesk function. You will provide coordination support for facilities management services on the FedEx UK account. This includes managing service requests, coordinating with engineers...PermanentMonday to Friday
£35k per annum
Reporting to the Customer Service Manager, the primary goal is providing excellent customer service to our customers and overseas partners. This includes processing import jobs from booking to delivery, including costing and invoicing and completing all HMRC Customs Clearance...- £43k - £56k per annumEstimated...plan, ensuring risks, dependencies, mitigations and escalation routes are clearly defined and actively managed. Drive alignment by coordinating prioritisation across CX Insight teams, ensuring delivery teams are focused on the most impactful CX improvements. Track and...Full-timeHybrid workingOn-siteMonday to Friday
£25.55k per annum
...Contact Centre Coordinator Epsom Support Centre | Service Centre | Permanent | Full Time £25,545.00 per annum 37.5 hours per week... ...all contact with our customers, including dealing with inbound calls and emails. Be part of an exciting, fast-paced, varied and...PermanentFull-timeMonday to FridayShift work1 day/week£30k - £33k per annum
Company: CCA RECRUITMENT GROUP Job Type: Permanent, Full Time Salary: £30000 - £33000/annumPermanentFull-time£14.13 per hour
...to achieve specified performance targets. 2. To receive calls from dispersed alarms, which would include additional peripheral... ...provide support to Social Care services within the daytime Contact Centre, and wider Contact Centre functions when the Contact Centre is closed...Full-timeOn-siteImmediate start£12.71 per hour
...standards. Deliver professional, empathetic customer service on every call. Manage your workload effectively while working independently... ...working from home. Appointment-setting experience. Contact centre experience within a performance-driven environment. Experience...Hourly payPermanentFull-timeTemporaryHybrid workingWork from home- £37k - £48k per annumEstimatedAre you a passionate problem solver? You’ve come to the right place. Graduate Analysts will be working in collaborative teams to provide implementation, support and insight for our clients. You’ll have the opportunity to put your newly developed skills into practice, helping...Apprenticeship
- £32k - £43k per annumEstimated...identification of the complaint code. They will conduct data entry and coordination of work through the appropriate channels as determined by... ...Degree is preferred A minimum of 3-5 years’ experience within a call center, preferably in a healthcare setting Strong attention...Full-time
- £37k - £49k per annumEstimated...will be flexible working and may require to work outside usual business hours and weekends. You’ll be part of the Service Operations Centre Team in Kerv Collaboration & Compliance. Collaboration & Compliance helps organisations stay connected, productive and on the right...Immediate startRemoteFlexible hoursShift workRotating shiftsWeekend work
£50k per annum
...high impact analysis and gain the buy-in of the business, our operations and our clients. 2+ years experience working with contact centre data is essential, please do not apply if you do not have this as a minimum otherwise your application will be declined. Your...Remote- £33k - £45k per annumEstimated...Manage intraday staffing and align resources to customer demand. Recommend resource allocation across channels and priorities. Coordinate coaching, training, meetings, and offline activities to minimise service impact. Workload & Queue Management Monitor...Full-time
- ...treatment easy, accessible and safe. JOB DETAILS: Job title: Call Centre Agent Contract: Bank Working Hours: Monday to Friday... ...children in for vaccinations within community clinics. Coordinating the operation of the community clinics in line with company policy...Monday to FridayShift work
£27.5k per annum
...Responsibilities ~ Take ownership for responding to inbound communications (calls and emails). ~Demonstrate good understanding of the different... ...appropriately meet the customer’s needs. ~ Follow the contact centre script and/or system diagnosis tool to ensure the right...PermanentFull-timeOn-siteFlexible hours- £38k - £49k per annumEstimatedWe are reaching out with an opportunity to join our client as a CDD Analyst based in St Peter Port, Guernsey, within their established Trust sector operations. As part of our client’s team, you will play a key role in supporting their commitment to robust, compliant and client...
