Average salary: £32,650 /yearly
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£30k - £34k per annum
...opportunity to join Sureserve during the growth of our existing Contact Centre function. Designed to deliver responsive, high‑quality services... ...quality outcomes Carry out quality assurance checks across calls, emails, and digital channels in line with agreed frameworks and...SuggestedImmediate start£34.19k - £38.19k per annum
...communications, and building strong connections across the wider business. As a visible and influential representative of the Contact Centre, you’ll ensure your team feels informed, motivated, and aligned with organisational goals. This is a hybrid role offering flexibility...SuggestedHybrid workingOn-site- £30k - £40k per annumEstimated...you passionate about delivering exceptional customer experiences while developing high‑performing teams? We’re looking for a Contact Centre Operations Coach to join our dynamic and supportive team. This role provides a balanced mix of customer engagement and team development...Suggested
- ...co-working on various other contracts to ensure high levels of cooperation and knowledge within the team. Answer inbound customer calls relating to repairs and servicing for all clients courteously and professionally. Answer customer queries and take ownership of any...SuggestedLong-term contractSummer workImmediate startFlexible hours
- £35k - £46k per annumEstimatedComplaints Specialist Reporting to: Senior Manager Excellence & Performance Home OPS Department: Excellence & Performance Home Operations About the Role We’re looking for someone who is passionate about offering the a highest level of customer service including...SuggestedPermanentFull-timeMonday to FridayFlexible hours
£31.02k per annum
...Londonderry, Down-Dundonald-Dundonald Office, Antrim-Antrim-Antrim Board Centre, Armagh-Armagh-Armagh Office, Antrim-Ballymena-Ballee Centre,... ...of senior managers. Receive, screen and direct all telephones calls. Support with the review and improvement of complaints...SuggestedFull-timeFixed-term contractOn-siteImmediate startMonday to FridayEducation Authority
Londonderry, Co. Londonderry19 days ago£24.79k per annum
...We’re Hiring: Customer Support Coordinator Newcastle-under-Lyme with hybrid working opportunities once fully trained £24,785 + 9.6% uplift... ...experience Proven experience dealing with a high volume of calls The ability to manage a varied workload Administration...SuggestedPermanentFull-timeBank staffHybrid workingFlexible hoursShift workRotating shiftsWeekend work- £22k - £28k per annumEstimated...and internal promotions the CSC are looking to recruit a Services Coordinator / Incident Response Coordinator to join their highly dedicated... ...part of it? What will you be doing? You'll be receiving phone calls from Company employees, contractors, emergency services and...SuggestedApprenticeshipTraineeshipImmediate startMonday to FridayFlexible hoursShift work
£31.01k - £34.04k per annum
Dorset Police Contact Management Location: Bournemouth Contact Centre, Dorset Salary: Scale D £31,012 to £34,039 per annum inclusive... ...s query and influence how they feel about Dorset Police once the call has been completed. A unique job for a unique person demands friendly...SuggestedFull-timeFlexible hoursWeekend work£25k - £26k per annum
...service) + bank holidays ~Hybrid (after training) ~Monday to Friday – 9.00 am – 5.30 pm Job Description: ~Dealing with telephone calls and responding efficiently to enquiries ~Issuing relevant literature, illustrations and application forms to customers ~Proactively...SuggestedFull-timeHybrid workingProbationary periodMonday to Friday- £53k - £70k per annumEstimatedHuman Centred Design - Service designer Position Description At CGI, we’re transforming how digital services are designed and delivered... ...1 as we work together to bring our Dream to life. That’s why we call ourselves CGI Partners rather than employees. We benefit from our...SuggestedHybrid working
- £27k - £36k per annumEstimated...externally and internally. Your key responsibilities will include: To receive, record and relay relevant information for all call-outs To monitor and arrange Engineer availability To keep customers informed of timescales and ensure Engineers attend as soon...SuggestedPermanentImmediate startFlexible hours
£41k per annum
...delivery and ongoing enhancement of the Client Contact Programme ~Overseeing day-to-day activity of third-party providers, ensuring calls are delivered to a high standard and within agreed SLAs ~Owning and delivering training for suppliers, ensuring scripts remain current...SuggestedHybrid workingOn-siteFlexible hours- ...Hire Resolve is assisting call centre and contact centre organisations in hiring experienced call centre professionals for multiple mid–senior opportunities across customer operations, sales performance, and service delivery. This is a multi-role opportunity covering leadership...SuggestedFull-timeHybrid workingRemote
- £36k - £48k per annumEstimated...adjustments to your application, please get in touch with ****@*****.*** . If you’d prefer to speak on the phone, please request a call back, leaving details, so we get in touch. Our employing entity, Arthur J. Gallagher Services (UK) Limited, is proud to be...Suggested40 hours/weekLong-term contractLive-outOn-siteMonday to Friday
- £30k - £39k per annumEstimated...within a team They may lead and supervise a team, guiding and supporting professional development, allocating work requirements and coordinating team resources. They supervise a team, allocate work requirements and coordinate team resources. If the position has leadership...Permanent
- £38k - £48k per annumEstimated...Title: Team Leader - Call Centre (12 month FTC) This is a 12 Month FTC role About KBR and the Project KBR's Estates Intelligence is a leading force in public sector Assurance, providing cutting-edge technical platforms and professional services. We support central...Full-timeFixed-term contractRotating shiftsWeekend work
- ...achieving KPIs and SLAs for inbound and outbound calls, primarily scheduling smart meter... ...while setting an example within the Contact Centre team. Key Responsibilities: Team... ...maintain productivity and morale. Operations Coordination: Oversee call center activities,...On-siteImmediate start
- £66k - £84k per annumEstimated...Head of Lead Generation Call Centre Derby – Office Based Salary Negotiable + Bonus Scheme Permanent SF Partners are working exclusively with a fast–growing legal services business specialising in Wills, LPAs, Probate and Estate Planning to recruit a Head of Lead Generation...PermanentOn-siteImmediate startShift work
£32k per annum
...Overview This is an exciting time to join our newly created Contact Centre, designed to deliver responsive, high-quality services to social... ...and reinforce high standards Carry out quality checks across calls, emails, and digital channels, providing constructive feedback...Immediate start- Duncan Lewis Solicitors (Ltd): Regulated by the Solicitor’s Regulation Authority, Duncan Lewis Solicitors was founded in 1998 and is headquartered in the City of London (Fenchurch Street EC3M), with offices nationwide. We are recognised by the Legal 500 and Chambers & ...PermanentHybrid working
£14.13 per hour
...to achieve specified performance targets. 2. To receive calls from dispersed alarms, which would include additional peripheral... ...provide support to Social Care services within the daytime Contact Centre, and wider Contact Centre functions when the Contact Centre is closed...Full-timeOn-siteImmediate start- ...collaborative, curious, and customer-obsessed and we’re looking for a SOC Analyst to join our growing London based Security Operations Centre. You’ll work alongside a passionate team to help deliver critical cyber detection and response services for some of Australia’s...Flexible hours
- £39k - £51k per annumEstimatedBring more to life. Are you ready to accelerate your potential and make a real difference within life sciences, diagnostics and biotechnology? At Pall Corporation, one of Danaher’s 15+ operating companies, our work saves lives—and we’re all united by a shared commitment ...
- £42k - £56k per annumEstimated...finance to a network of car dealerships throughout the UK. SCUK are pleased to share we have an excellent opportunity for a Contact Centre Team Leader to join our team on a 12 Month Fixed Term Contract . In this rewarding role you will be responsible for the daily management...Full-timePart-timeFixed-term contractHybrid workingOn-siteRemoteFlexible hoursShift work
- £35k - £46k per annumEstimated...make your mark on the payments technology landscape of tomorrow. Summary of This Role Manages the departmental operations for the call center. Interacts with client leadership requiring issue resolution. Oversees the efficiency/quality of monitoring call volumes...
£25.55k per annum
...Contact Centre Coordinator Epsom Support Centre | Service Centre | Permanent | Full Time £25,545.00 per annum 37.5 hours per week... ...customers Make good use of a variety of channels, including calls, emails, live chat and social media Ensure the customer journey...PermanentFull-timeHybrid workingRemoteMonday to FridayShift work1 day/week- £46k - £62k per annumEstimated...and continuous improvement of our Contact Centre technology platforms, primarily Amazon Connect... ...fixes, enhancements, and new features. Coordinate testing, release planning, and production... ..., SIP trunking, carrier interactions, and call path diagnostics. Scripting skills (...Long-term contractPermanentFlexible hours
- ...-scale transformation programmes. Proven expertise in Contact Centre / CCaaS transformations. Deep understanding of testing across... ...testing, network configuration validation, backup and recovery, call recording functionality, integration with upstream and downstream...Hybrid working
Experis
Holborn, Greater London7 days ago £24.91k per annum
...Job Title : Outbound Calling Representative Salary: £24,906 per annum Location: Crowborough Office Hours of work: Full-time (35 hours per week): Monday 11am - 7pm, Tuesday & Thursday 12pm - 8pm, Wednesday & Friday 10am - 6pm, Saturdays (2 per month) 11 am - 5...PermanentFull-timeOn-siteImmediate startMonday to ThursdayFlexible hours
