Average salary: £45,248 /yearly

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Search Results: 194 vacancies

Complaints Manager Location Hybrid work in Cardiff : Hello, we're Starling. We built a new kind of bank because we knew technology had the power to help people save, spend and manage their money in a new and transformative way. We're a fully licensed UK bank with the culture... 
Complaints
Full time
16 hours
Work at office
Remote job
Hybrid work
Holiday work
Flexible hours
2 days week
3 days week

Starling Bank

Cardiff
6 hours agonew
£35k - £48k per annumEstimated
Cardiff and Vale University Health Board is one of the largest Integrated Health Board in the UK, employing over 16,000 staff and providing over 100 specialist services. Serving a population of around 500,000 people living in Cardiff and the Vale of Glamorgan, we are focussed...
Complaints
Hourly pay
Temporary work
Fixed term contract
Local area
Skilled worker sponsorship
Free visa

Cardiff and Vale University Health Board

Cardiff
5 days ago

£23.4k per annum

 ...digital customer journey, outsourcing and operational transformation. This role is based in our Newport office 2 days per week. As Complaints Executive, you’re accountable for speaking to our customers when things haven’t quite gone to plan. Your role is to listen to their... 
Complaints
Full time
Work at office
Holiday work
Flexible hours
2 days week

Target

Newport
16 days ago
Job Title: Customer Service and Complaints Handler Location: Cardiff Salary: £24,000 - £28,000 Depending On Experience (with an additional £200 monthly bonus based on quality and compliance) Hours: 37.5 hours per week during the following times: 8.30am - 8pm Monday to... 
Complaints
Full time
Shift work
Sunday
Saturday
Working Monday to Friday

MERJE

Cardiff
14 days ago
£21k - £27k per annumEstimated
 ...As a Customer Service & Complaints Assistant you will ensure that incoming customer queries and complaints are answered within SLA and in line with company policies, efficiently and effectively, promoting customer satisfaction at all times.  Typically you’ll speak to customers... 
Complaints

gamigo AG

Cardiff
2 days ago
£31k - £40k per annumEstimated
 ...As Complaints Manager at Go.Compare you’ll ensure that we’re able to resolve customer queries and deliver excellent customer service, you’ll demonstrate excellent listening skills and will be able to show empathy to customers across multiple channels including telephone, email... 
Complaints
Fixed term contract
Work at office
Hybrid work
Holiday work

Future plc

Cardiff
2 days ago

£24k per annum

Go.Compare are award recognised insurers that have made insurance easier, provided great products and delivered outstanding customer service during the last year. What you’ll be doing… Fancy a new customer service advisor job, working for an award winning price comparison...
Complaints
Work at office
Hybrid work
Holiday work

Future Publishing

Cardiff
a month ago
 ...Strategy: Implement training programs and best practices to enhance the customer experience. Promptly address customer feedback and complaints to maintain high levels of satisfaction. Lead initiatives to improve operational efficiency and service quality. Oversee daily... 
Complaints
Bank staff
Immediate start
Hybrid work
Flexible hours

Brook Street

Cardiff
2 days ago
£25k - £36k per annumEstimated
 ...including but not limited to annual statements and redemption quotations) Identify situations that may require specialist handling (e.g. complaints, vulnerability, fraud) and refer these where appropriate Knowledge and practical application of handling customer complaints,... 
Complaints
Hybrid work
Holiday work
Flexible hours
Shift work
Rotating shift
Sunday

Tandem

Cardiff
4 days ago
£51k - £71k per annumEstimated
 ...governance and expert practice support - giving you the time to concentrate on delivering excellent patient care Access to an in-house complaint team Well-managed appointment book Practice level marketing support Network of 380+ practices making it easier to relocate... 
Complaints
Private practice
Long term contract
Local area
Relocation
1 day week

Bupa Dental Care

Abergavenny, Monmouthshire
6 days ago
 ...number of areas including your career progression, material requests, productivity, CPD aswell as offering support with managing patient complaints.   Just a few great reasons to work with Rodericks Excellent discounted lab work available through our UK-based, DAMAS... 
Complaints
Full time
Part time
Private practice
Overseas

Rodericks Dental

Cymmer, Rhondda Cynon Taf
12 hours ago

£26k - £29k per annum

 ...customers facing difficulties, understanding their finances and repayment capabilities Take responsibility for resolving disputes or complaints, making sure that concerns are actioned correctly, and all parties are notified straight away Implement new ways to contact... 
Complaints
Work at office
Worldwide
Hybrid work
Holiday work
Shift work
Saturday
3 days week
Working Monday to Friday

Capital On Tap

Cardiff
3 days ago

£19.61 - £21.64 per hour

 ...safety of both patient and therapist and manage clinical risk within the work area in line with policies and guidelines To deal with complaints in line with local policy. To undertake any additional duties, appropriate to the post as may be delegated by the Physiotherapy... 
Complaints
Hourly pay
Zero hours contract
Local area
Holiday work
Flexible hours
Night shift
Sunday
Day shift
Afternoon shift
Working Monday to Friday

St Joseph's Independent Hospital

Newport
6 hours agonew

£23.09k - £24.4k per annum

 ...competition. If you feel your application has not been treated in accordance with the Recruitment Principles and you wish to make a complaint, you should contact ****@*****.*** in the first instance. If you are not satisfied with the response you receive you... 
Complaints
Full time
Contract work
Apprenticeship
Fixed term contract
Work at office
Work from home
Hybrid work
Flexible hours

Companies House

Cardiff
1 day ago

£18k - £27.5k per annum

 ...all regulatory health and safety standards Building and maintaining strong relationships with landlords and tenants Managing complaints Completing all check in and check out procedures, inc. full inventory reports The skills and abilities you will need to be a Property... 
Complaints
Permanent employment
Full time
For contractors
Holiday work
Saturday
Weekday work

Spicerhaart

Cardiff
1 day ago

£45k - £55k per annum

 ...return of customer questionnaires. Lead in the preparation and follow up of customer audits. Investigate and resolve customer complaints, conducting root cause investigations. Ensure all issues and gaps are addressed, maintaining corrective action plans to track and... 
Complaints
Contract work
Flexible hours

Yolk Recruitment Ltd

Ystrad Mynach, Caerphilly
22 hours ago

£26k - £29k per annum

 ...business. Reach out to customers ahead of time to help prevent financial problems Take responsibility for resolving disputes or complaints, making sure that concerns are actioned correctly, and all parties are notified straight away Implement new ways to contact... 
Complaints
Work at office
Worldwide
Hybrid work
Holiday work
Shift work
Saturday
3 days week
Working Monday to Friday

Capital On Tap

Cardiff
3 days ago
£57k - £78k per annumEstimated
 ...governance and expert practice support - giving you the time to concentrate on delivering excellent patient care Access to an in-house complaint team Well-managed appointment book Practice level marketing support Network of 380+ practices making it easier to relocate... 
Complaints
Private practice
Long term contract
Local area
Relocation
City centre
1 day week

Springer Nature Limited

Cardiff
3 days ago
£55k - £75k per annumEstimated
 ...undertake all work in accordance with the Health Boards procedures and operating policies be involved in and actively manage complaints and any medico legal claims in their area of practice, management of serious incidents and responsibility for sharing any organizational... 
Complaints
Contract work
Traineeship
Locum
Local area
Flexible hours
Rotating shift
Weekend work
Weekday work

Cwm Taf Morgannwg University Health Board

Pontyclun, Rhondda Cynon Taf
2 days ago
£30k - £41k per annumEstimated
 ...Maintain availability of machines ready to hire and presentation of machine stock parked in yard. Ensure positive feedback/nil customer complaints. Constant awareness of SHEQ obligations and zero accidents by maintaining a tidy and safe working area. Education and... 
Complaints
Permanent employment
Holiday work
Flexible hours

Finning International

Cardiff
6 days ago