Average salary: £32,208 /yearly
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£25.2k - £30.8k per annum
...phone, email, and other communication channels. Process and manage customer orders accurately and efficiently. Resolve customer complaints and escalate issues when necessary. Maintain detailed and accurate records of customer interactions. Collaborate with other...Complaints£28.5k - £29.5k per annum
...customer requirements are met. Maintain accurate records of customer interactions and orders. Support the resolution of any customer complaints or issues efficiently. Monitor stock levels and liaise with the supply chain team as needed. Assist in preparing reports on...Complaints£13.29 per hour
...Communicating with the Customer, receiving calls to the helpline and dealing with customers’ orders. Dealing with enquiries and complaints. Will be working within the Logistics and Transportation side of the business, liaising with customers and delivery drivers ensuring...ComplaintsPermanentFull-timeMonday to FridayShift workWeekend work£28k - £32k per annum
...Administrator: Working in a small administration team Operations in a busy engineering environment Dealing with invoices, queries, complaints, parts, general admin Full and part time available You'll Need As Service Administrator: Previous experience in an...ComplaintsFull-timePart-timeOn-siteImmediate start£23.4k - £28.6k per annum
...professionally, ensuring a high standard of service. Provide accurate information about products and services. Handle customer complaints and resolve issues efficiently. Maintain and update customer records in the system. Collaborate with other departments to...ComplaintsOn-site£27k - £30k per annum
...Respond promptly to customer inquiries via phone, email, or chat. Resolve customer complaints and provide appropriate solutions. Maintain accurate records of customer interactions and transactions. Collaborate with other departments to address customer needs. Provide...ComplaintsPermanent- ...resolve face to face customer issues and to provide pro-active support to assist guests. Handling, logging, resolving and escalating complaints using our helpdesk software and in person escalations, the role incumbent should be flexible and adaptable to rotate through...ComplaintsOn-siteFlexible hoursAfternoon shift
£30.63k - £32.24k per annum
...Complaint Specialist Location: Beeston, NG9 1LA Salary Banding: £30,629 - £32,241 based on 37.5hr week Contract Type: 12 Months Fixed Term Hybrid working to be discussed at interview stage As a Specialist Complaint Handler here at MTVH, you will be responsible...ComplaintsFixed-term contractHybrid working£26 - £32 per hour
Company: HYPERION PARTNERS LIMITED Job Type: Temporary, Full Time Salary: £26 - £32/hourComplaintsFull-timeTemporary£27k per annum
Company: CANDIDATE SOURCE Job Type: Permanent, Full Time Salary: £27000/annumComplaintsPermanentFull-time£18.7 per hour
Company: RG SETSQUARE Job Type: Temporary, Full Time Salary: £18.70/hourComplaintsFull-timeTemporaryRemote£12.71 per hour
...Immediate Start Start Time : 09:00 End Time : 17:00 Salary: £12.71 MAIN AREAS OF RESPONSIBILITY: To own individual enquiries, complaints and customer requests. To work flexibly across the hours of the Careline Service. To contribute to the process of continually...ComplaintsImmediate start£28 - £30 per hour
Company: VIVID RESOURCING LTD Job Type: Contract, Temporary, Full Time Salary: £28 - £30/hourComplaintsFull-timeTemporary£13.05 per hour
...incoming calls and shared inboxes Triaging and allocating work using internal systems Drafting responses to customer enquiries and complaints Making outbound calls to gather information Maintaining accurate records and databases Supporting performance monitoring...ComplaintsHourly payMonday to Friday£32.72k per annum
...learning what we can do better and making amends when we may not get something quite right. That’s where you come in. We’re looking a new Complaint Officer to join our team where you'll deliver an exceptional experience for our customers by guiding them through the complaint...ComplaintsOn-site£33k - £35k per annum
Company: CCA RECRUITMENT GROUP Job Type: Permanent, Full Time Salary: £33000 - £35000/annumComplaintsPermanentFull-time£40k - £44k per annum
...accurate and timely updates within the relevant systems. Take accountability for the accurate reporting and management of customer complaints within the system, ensuring timely communication and follow-up with customers. Participate in cross-functional complaint resolution...Complaints- ...council in responding to residents, service users and other stakeholders who contact the organisation with enquiries, feedback and complaints. The successful candidate will manage cases from first contact through to resolution, investigating concerns, liaising with service...ComplaintsInterim
£37.56k - £39.48k per annum
...We’re looking for a Complaints and Subject Access Officer to join our friendly Complaints Service. Are you someone who enjoys helping people, solving problems and making sure things are handled fairly and carefully? This is a varied and rewarding role where you’ll help people...Complaints£21k - £23k per annum
...to you, ranging from: updating online portals, sending update spreadsheets on excel to work providers, creating weekly data on CSI complaints, job conversion rates, methods and pre and post sweep checks, GDPR checks carried out. Maintaining reception standards Data capturing...ComplaintsPermanent- ...you can expect to do during your stay: RESPONSIBILITIES Customer reception (check-in and check-out), telephone attention, complaint resolution, control room changes, inform the client about the services, rates and hotel hours. Learn the handling of reception...ComplaintsInternshipShift work
£26k - £28k per annum
...Advisor to join a well-established business based in West Bromwich, West Midlands. This is a busy, varied position working within the Complaints Department, managing a high volume of customer enquiries and complaints across both telephone and email. We are looking for...ComplaintsPermanentFull-timeMonday to Friday£12.77 per hour
...emergency jobs are actioned by relaying the requirements to the technicians and warehouse correctly. Answering emails, queries and complaints within agreed timeframes to an exceptional standard. Assessing the Technician's workload to ensure each day's jobs are varied and...ComplaintsHourly payFull-timeTemporaryMonday to Friday£12.71 per hour
...join our Reading-based recruitment office to support with incoming candidate email enquiries and the administration of the candidate complaint process. This is a fast-moving role which requires someone with outstanding customer service skills and the ability to work with...ComplaintsFull-timeOn-siteMonday to FridayFlexible hours- £28k - £37k per annumEstimated...Management : Assign instructors for Motability pupils, follow up on lesson progress, and support learners through to their driving test. Complaint Resolution & Ownership : Resolve complaints at first contact across all channels, taking full ownership of queries and liaising...ComplaintsMonday to FridayFlexible hoursWeekend work
£17.9 per hour
...and issues in a timely and clear manner. 6. To accelerate and identify any themes and trends arising from representations, complaints and concerns to their line manager reporting and sharing case issues. 7. To manage and prioritise their own workload in...ComplaintsFull-timeImmediate start£31k per annum
...join their team. This is a great opportunity for an experienced customer service professional who enjoys solving problems, handling complaints & making sure customers receive a genuinely positive experience. The Role Handling customer enquiries via phone & email...ComplaintsPermanentFull-timeMonday to Friday£13.21 per hour
...outgoing calls to customers where required * Responding to emails in a professional and timely manner * Dealing with customer queries, complaints and requests * Providing accurate information and resolving issues wherever possible * Processing customer orders and updating...ComplaintsHourly payTemporaryPart-timeMonday to Friday- £24k - £31k per annumEstimated...Location: Staffordshire Contract: Permanent About the role Our client, a borough council in Staffordshire, is looking for a Complaints Officer to join its team on a permanent basis. The role sits at the centre of how the council handles customer feedback, making sure...ComplaintsPermanent
£53.1k per annum
What you'll doInvestigate and resolve assigned complaints by gathering account data, transaction history, and customer communications, delivering accurate responses within defined SLA timelines. Maintain complete case records in Salesforce, including investigation notes, resolution...ComplaintsRemoteShift work