Average salary: £32,208 /yearly
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£25.2k - £30.8k per annum
...with other departments to resolve customer issues. Maintain detailed records of customer interactions and transactions. Handle complaints, providing solutions to ensure customer satisfaction. Assist with administrative tasks to support the customer service team....ComplaintsRemote£26k - £27k per annum
...communication channels in a timely manner. Maintain accurate records of customer interactions and transactions. Resolve customer complaints and provide appropriate solutions to ensure satisfaction. Assist customers with product or service information and guidance....ComplaintsPermanent£29.12k - £33.28k per annum
...Respond promptly to customer inquiries via phone, email, or other communication channels. Address and resolve customer complaints in a professional and efficient manner. Maintain accurate records of customer interactions and transactions. Provide detailed information...Complaints£27k - £30k per annum
...Respond promptly to customer inquiries via phone, email, or chat. Resolve customer complaints and provide appropriate solutions. Maintain accurate records of customer interactions and transactions. Collaborate with other departments to address customer needs. Provide...ComplaintsPermanent- ...responsible for supporting the Customer Services team in all aspects of journey pricing, customer liaison and responding to customer complaints. The role combines customer service skills, administrative and compliance responsibilities ensuring exceptional customer...Complaints
£19.23 per hour
Company: OFFICE ANGELS Job Type: Temporary, Full Time Salary: £19.23/hourComplaintsFull-timeTemporaryOn-site£29.03k - £30.55k per annum
...Complaint Coordinator - 12 Month Fixed Term Contract Location: Beeston, Nottingham, NG9 1LA Salary: £29,025 - £30,553- Hybrid Working based on a 37.5hr week Free on-site parking subject to avaliablity At Metropolitan Thames Valley Housing, we have an amazing opportunity...ComplaintsFixed-term contractHybrid workingOn-site£33k - £38k per annum
...Handle and resolve customer complaints in a professional and timely manner. Maintain accurate records of all complaints and resolutions. Work closely with the customer service team and housing operations lead to ensure customer satisfaction. Analyse complaint trends...Complaints- ...information by using the right methods/tools Meet personal/customer service team sales targets and call handling quotas Handle customer complaints, provide appropriate solutions and alternatives within the time limits; follow up to ensure resolution Keep records of customer...ComplaintsInternship
£37.89k per annum
...learning what we can do better and making amends when we may not get something quite right. That’s where you come in. We’re looking a new Complaint Officer to deliver an exceptional experience for our customers by guiding them through the complaint handling process, acknowledging...ComplaintsOn-site£17 - £18 per hour
Company: RED RECRUITMENT Job Type: Temporary, Full Time Salary: £17.00 - £18.00/hourComplaintsFull-timeTemporary£25k - £26k per annum
...expectations.Technical Customer Service Advisor day to day duties include:- Customer Service: Respond to customer inquiries and complaints regarding products and services in a timely, professional, and courteous manner. ○ Effectively gather customer information to...ComplaintsPermanent£28k - £33k per annum
...relevant teams. Build and maintain strong relationships with customers to ensure long-term satisfaction. Handle customer queries, complaints, and feedback in a professional and timely manner. Collaborate with internal teams to ensure efficient order processing and...ComplaintsLong-term contractPermanent£12.71 per hour
...Immediate Start Start Time : 09:00 End Time : 17:00 Salary: £12.71 MAIN AREAS OF RESPONSIBILITY: To own individual enquiries, complaints and customer requests. To work flexibly across the hours of the Careline Service. To contribute to the process of continually...ComplaintsImmediate start£14 per hour
...team with a range of customer service and administrative duties. Key responsibilities: * Managing customer enquiries and handling complaints professionally * Carrying out administrative tasks and accurate data entry * Communicating confidently with customers over the...ComplaintsHourly payOn-siteImmediate start£26k - £28k per annum
Customer Complaints Advisor Loughborough £26,000 - £28,000 DOE A new opportunity as a Customer Service Complaints Advisor has become available with our client's business. In this role, you will play a crucial role in handling and resolving customer complaints efficiently...ComplaintsPermanent£21k - £23k per annum
...to you, ranging from: updating online portals, sending update spreadsheets on excel to work providers, creating weekly data on CSI complaints, job conversion rates, methods and pre and post sweep checks, GDPR checks carried out. Maintaining reception standards Data capturing...ComplaintsPermanent£28k - £29k per annum
...As a Customer Advisor you will be central point of contact and investigating any complaints coming into the business you will log each case be corresponding with the customer throughout and handle effectively to avoid escalation. You will be corresponding with customers...ComplaintsPermanent£35k per annum
...Complaint Resolution Officer £35,224 per year Hybrid - Milton Keynes or Rushden Permanent,Full Time Join Amplius as a Complaint Resolution Officer, where you'll investigate complaints, support fair outcomes, and help improve our services. Working closely with colleagues...ComplaintsPermanentFull-timeHybrid working£28.93k - £37.53k per annum
...About the Role We're looking for a committed and customer-focused Satisfactory Quality Complaints Advisor to join our busy and fast-paced Customer Experience Team. In this role, you'll be responsible for handling SQ complaints , which are complaints relating to a...ComplaintsHybrid workingMonday to Friday£28k per annum
...and handover including a full and final check on all relevant documentation. Monitor and help proactively resolve after sales complaints to ensure customer satisfaction. Encouraging potential upgrades and upselling to guests If you think you may fit the...ComplaintsPermanentFull-time- £26k - £34k per annumEstimated...communication skills, with the ability to actively listen, build rapport quickly, explain information clearly, and resolve customer queries or complaints with empathy and professionalism. A collaborative team player who works effectively with colleagues and management to achieve...ComplaintsFlexible hours
- ...you can expect to do during your stay: RESPONSIBILITIES Customer reception (check-in and check-out), telephone attention, complaint resolution, control room changes, inform the client about the services, rates and hotel hours. Learn the handling of reception...ComplaintsInternshipShift work
£29k per annum
...strengthen and increase good customer relationships by understanding them and their business. Ensuring all day to day customer needs and complaints are handled quickly, efficiently and to ensure total customer satisfaction. Organising customer events and preparing meeting...Complaints5 days/week£26k - £30k per annum
...Processing orders Responding to various email queries Build and maintain effective relationships with existing customers. Complaint & issue handling Ad hoc administration support This is a fully office-based role and will require the successful candidate to...ComplaintsPermanentOn-siteImmediate start£27k per annum
...Responsibilities ~Respond to customer enquiries via telephone and email in a timely and professional manner. ~Resolve customer issues and complaints, identifying appropriate solutions. ~Process customer orders, requests and amendments accurately. ~Maintain and update customer...ComplaintsFull-timeMonday to FridayFlexible hours£25k per annum
...information. ~Record and update information on the CRM system. ~Communicate professionally with customers via email and telephone. ~Handle complaints with empathy and professionalism. ~Process orders accurately and highlight any quality issues. ~Undertake root cause analysis of...ComplaintsFixed-term contract- ...a 3-month contract. This role is crucial in investigating and responding to both formal and informal appeals, representations, and complaints related to Penalty Charge Notices (PCNs), parking permits, and suspensions. The successful candidate will leverage their expertise in...ComplaintsBi-weekly payFixed-term contract
- £28k - £37k per annumEstimated...and helpful information to customers. Ensures customer follow-up is completed within department SLAs and as necessary escalates complaints. Standards: Answers queries using accurate and appropriate language in all physical, verbal and written communications. Completes...ComplaintsFull-time
- ...Respond to routine customer enquiries via phone and email. Send customer samples as requested and maintain records. Log customer complaints accurately and escalate in line with procedures. Raise credit requests and support internal approval processes. Maintain...Complaints