Average salary: £32,208 /yearly
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£26k - £27k per annum
...communication channels in a timely manner. Maintain accurate records of customer interactions and transactions. Resolve customer complaints and provide appropriate solutions to ensure satisfaction. Assist customers with product or service information and guidance....ComplaintsPermanent£30k - £37.5k per annum
...Key Responsibilities Assisting the Administration Officer and providing administrative support to the Complaints Team. Assess, validate, and determine whether complaints are suitable for investigation, including confirming details with all relevant parties Resolve...ComplaintsPermanent£27k - £33k per annum
...other communication channels. Provide accurate information about products and services offered by the company. Resolve customer complaints and escalate issues when necessary. Maintain detailed and accurate records of customer interactions in the system. Collaborate...Complaints£27k - £30k per annum
...Respond promptly to customer inquiries via phone, email, or chat. Resolve customer complaints and provide appropriate solutions. Maintain accurate records of customer interactions and transactions. Collaborate with other departments to address customer needs. Provide...ComplaintsPermanent- ...responsible for supporting the Customer Services team in all aspects of journey pricing, customer liaison and responding to customer complaints. The role combines customer service skills, administrative and compliance responsibilities ensuring exceptional customer...Complaints
£32.72k per annum
...learning what we can do better and making amends when we may not get something quite right. That’s where you come in. We’re looking a new Complaint Officer to deliver an exceptional experience for our customers by guiding them through the complaint handling process, acknowledging...Complaints- £25k - £33k per annumEstimatedCompany: ASHTON RECRUITMENT Job Type: Permanent Salary: NegotiableComplaintsPermanent
£31.5k - £38.5k per annum
...customer inquiries via phone and email. Process orders accurately and ensure timely delivery of goods. Resolve customer issues and complaints with a focus on maintaining satisfaction. Collaborate with internal teams to ensure smooth operations and communication....ComplaintsPermanent£29.12k - £33.28k per annum
...Respond promptly to customer inquiries via phone, email, or other communication channels. Address and resolve customer complaints in a professional and efficient manner. Maintain accurate records of customer interactions and transactions. Provide detailed information...ComplaintsTemporary£22 - £27 per hour
Company: FOX MORRIS GROUP LTD Job Type: Contract, Temporary, Full Time Salary: £22 - £27/hourComplaintsFull-timeTemporary£13.05 per hour
...* Recording all outcomes ensuring they are Proportionate, Legal, Auditable & Necessary. * Drafting responses to letters and complaints on behalf of the Business Area Manager pertaining to their caseload * Band 2 will be required to provide cover arrangements...ComplaintsHourly payOn-siteMonday to Friday£27.04k - £33.28k per annum
...with internal departments to resolve customer issues efficiently. Process customer orders and ensure timely delivery. Handle complaints professionally and escalate when necessary. Support the team with administrative tasks as required. Ensure compliance with company...ComplaintsTemporary£29k - £30k per annum
Company: OFFICE ANGELS Job Type: Permanent, Full Time Salary: £29000 - £30000/annumComplaintsPermanentFull-timeOn-site- £27k - £35k per annumEstimated...About The Role We’re looking for someone who’s all about doing right by our customers. As a Complaints Specialist, you’ll take ownership of the trickier complaints, making sure every customer gets a fair outcome and feels looked after. You’ll work closely with teams...Complaints
£28k - £33k per annum
...relevant teams. Build and maintain strong relationships with customers to ensure long-term satisfaction. Handle customer queries, complaints, and feedback in a professional and timely manner. Collaborate with internal teams to ensure efficient order processing and...ComplaintsLong-term contractPermanent£25k - £26k per annum
...expectations.Technical Customer Service Advisor day to day duties include:- Customer Service: Respond to customer inquiries and complaints regarding products and services in a timely, professional, and courteous manner. ○ Effectively gather customer information to...ComplaintsPermanent£28k - £29k per annum
...As a Customer Advisor you will be central point of contact and investigating any complaints coming into the business you will log each case be corresponding with the customer throughout and handle effectively to avoid escalation. You will be corresponding with customers...ComplaintsPermanent£28k - £32k per annum
...expanding their customer service team and is seeking an individual to play a key role in delivering outstanding customer support and complaint resolution. This is an excellent opportunity for someone with strong complaints handling experience who thrives in a fast-paced...ComplaintsPermanent£33k - £38k per annum
...Handle and resolve customer complaints in a professional and timely manner. Maintain accurate records of all complaints and resolutions. Work closely with the customer service team and housing operations lead to ensure customer satisfaction. Analyse complaint trends...ComplaintsTemporary£26k - £28k per annum
Customer Complaints Advisor Loughborough £26,000 - £28,000 DOE A new opportunity as a Customer Service Complaints Advisor has become available with our client's business. In this role, you will play a crucial role in handling and resolving customer complaints efficiently...ComplaintsPermanent£21k - £23k per annum
...to you, ranging from: updating online portals, sending update spreadsheets on excel to work providers, creating weekly data on CSI complaints, job conversion rates, methods and pre and post sweep checks, GDPR checks carried out. Maintaining reception standards Data capturing...ComplaintsPermanent£28k per annum
...and handover including a full and final check on all relevant documentation. Monitor and help proactively resolve after sales complaints to ensure customer satisfaction. Encouraging potential upgrades and upselling to guests If you think you may fit the...ComplaintsPermanentFull-time£26.75k per annum
...-term career progression. In this role, you will be instrumental in providing excellent customer service, handling enquiries and complaints, and ensuring all issues are resolved promptly while delivering a positive customer experience. Responsibilities: - Ensure all...ComplaintsLong-term contractPermanentFull-timeMonday to Friday- £26k - £34k per annumEstimated...communication skills, with the ability to actively listen, build rapport quickly, explain information clearly, and resolve customer queries or complaints with empathy and professionalism. A collaborative team player who works effectively with colleagues and management to achieve...ComplaintsFlexible hours
£25k per annum
...information. ~Record and update information on the CRM system. ~Communicate professionally with customers via email and telephone. ~Handle complaints with empathy and professionalism. ~Process orders accurately and highlight any quality issues. ~Undertake root cause analysis of...ComplaintsFixed-term contract- ...a 3-month contract. This role is crucial in investigating and responding to both formal and informal appeals, representations, and complaints related to Penalty Charge Notices (PCNs), parking permits, and suspensions. The successful candidate will leverage their expertise in...ComplaintsBi-weekly payFixed-term contract
- £28k - £37k per annumEstimated...Management : Assign instructors for Motability pupils, follow up on lesson progress, and support learners through to their driving test. Complaint Resolution & Ownership : Resolve complaints at first contact across all channels, taking full ownership of queries and liaising...ComplaintsMonday to FridayFlexible hoursWeekend work
£25k - £30k per annum
...Customer Service Advisor Role ~Manage customer accounts, including contract support and renewals ~Take ownership of customer queries and complaints through to resolution ~Proactively follow up on customer interactions and identify service improvements ~Prepare accurate quotes...ComplaintsPermanentOn-site£27k per annum
...Responsibilities ~Respond to customer enquiries via telephone and email in a timely and professional manner. ~Resolve customer issues and complaints, identifying appropriate solutions. ~Process customer orders, requests and amendments accurately. ~Maintain and update customer...ComplaintsFull-timeMonday to FridayFlexible hours- £28k - £36k per annumEstimated...an understanding of FCA regulations, including Consumer Duty and supporting vulnerable customers. Experience in customer retention, complaints handling or a contact centre environment would be beneficial, along with strong analytical skills and the ability to use customer data...ComplaintsLong-term contract