Average salary: £32,208 /yearly
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- £29k - £38k per annumEstimated...service requests to be sent out to the supply chain and chasing progression of work orders Responsible for resolving queries and complaints by applying a first call resolution plan to each call To create accurate data records containing all relevant information to enable...ComplaintsFull-timeFixed-term contractOverseasShift workNight shiftRotating shiftsDay shift
KBR
Swindon18 days ago £27k - £30k per annum
...Respond to written customer complaints promptly and professionally. Investigate and resolve customer issues in accordance with company policies. Maintain accurate records of correspondence and actions taken. Collaborate with internal departments to gather necessary...ComplaintsTemporary- ...A vacancy will arise for an AVM (Any Profession) to serve as a SCT Panellist within the Service Complaints Team at RAF High Wycombe on Volunteer ex-Regular Reserve Terms and Conditions of Service (TCoS) (90 days maximum) with an initial proposed start date of being not before...ComplaintsFlexible hours
- £51k - £68k per annumEstimated...level of proficiency in written and spoken English. - Outstanding negotiation and interpersonal skills. - Ability to resolve complaints and concerns. - Retain and demonstrate excellent attention to detail. - Computer literacy involving the regular use of...ComplaintsDaily payFull-timeContractFor contractorsFor subcontractorOn-site
Kintec Recruitment Limited
York, North Yorkshire16 days ago £26k - £28k per annum
...communication channels in a timely manner. Maintain accurate records of customer interactions and transactions. Resolve customer complaints and provide appropriate solutions to ensure satisfaction. Assist customers with product or service information and guidance....ComplaintsPermanent£25k - £27k per annum
...assess customers needs to ensure enquiries are dealt with in a timely manner to achieve satisfaction. Resolve customer enquiries and complaints while providing excellent level of personable service. Ensure customer's orders and enquiries are processed efficiently and...ComplaintsPermanent- £34k - £46k per annumEstimated...About The Role We’re looking for someone who’s all about doing right by our customers. As a Complaints Specialist, you’ll take ownership of the trickier complaints, making sure every customer gets a fair outcome and feels looked after. You’ll work closely with teams...Complaints
- ...information by using the right methods/tools Meet personal/customer service team sales targets and call handling quotas Handle customer complaints, provide appropriate solutions and alternatives within the time limits; follow up to ensure resolution Keep records of customer...ComplaintsInternship
£24.5k per annum
...Respond to customer inquiries via email, phone, or live chat promptly and professionally. Resolve customer issues and complaints efficiently, ensuring satisfaction. Update and maintain customer records with accurate information. Coordinate with internal teams to address...ComplaintsPermanent£25k - £26k per annum
...and transactions in the system. Provide customers with detailed information about the organisation's services. Resolve customer complaints and issues with a positive and professional approach. Work collaboratively with internal teams to ensure customer satisfaction...ComplaintsPermanent£25.2k - £30.8k per annum
...inquiries in a timely and professional manner. Provide accurate information about products or services to clients. Resolve customer complaints effectively and escalate issues when necessary. Maintain detailed records of customer interactions and transactions....ComplaintsPermanent£26k per annum
...issues and provide updates. Maintain accurate customer records and update account information as needed. Assist with handling complaints, providing solutions, and following up to ensure resolution. Support the Customer Service team in achieving departmental goals and...ComplaintsPermanent- £23k - £31k per annumEstimated...our client’s team in St Peter Port, Guernsey. Our client is dedicated to delivering exceptional service and handling complex customer complaints with tact and professionalism, making this a crucial role within their operations. Skills and Experience Needed Banking...Complaints
£26k - £27k per annum
...B2C Customer Service and Complaints, Reading: Handle incoming customer enquiries and complaints via phone, email, and digital channels. Investigate and resolve complex cases efficiently, in line with company policy and FCA regulations. Act as the customer's advocate...ComplaintsPermanent£24.96k - £29.12k per annum
...issues. Update customer records and ensure data accuracy. Collaborate with team members to resolve complex queries. Handle complaints effectively and escalate when necessary. Maintain a high level of product and service knowledge. Deliver a positive customer experience...ComplaintsTemporary£27k - £30k per annum
...Respond promptly to customer inquiries via email, phone, and chat. Resolve customer complaints and escalate issues when necessary. Maintain accurate records of customer interactions and transactions. Collaborate with internal teams to ensure timely resolution of customer...ComplaintsPermanent£27.71k per annum
Salary £27,706 per annum pro rata for period of fixed term Who we’re looking for As part of the Customer Experience team, your primary responsibility will be to coordinate, gather and collate information required for Ombudsman case requests. The Housing Ombudsman in an ...ComplaintsFixed-term contractInternship- £32k - £44k per annumEstimated...Are you passionate about resolving issues and ensuring customers feel heard, valued, and respected? We’re looking for a Complaint Specialist to take ownership of customer complaints, working to deliver fair, timely, and effective resolutions while driving improvements...ComplaintsFull-timeRemoteWeekend work
£27.04k - £30.16k per annum
...ensure customer needs are met efficiently. Maintain accurate records of customer interactions and transactions. Handle customer complaints with care, ensuring a positive resolution. Monitor and report on customer feedback to improve service quality. Support...ComplaintsTemporary£25k - £26k per annum
...calls from existing customers Building rapport with customers over the phone Troubleshooting technical issues Manage customer complaints when required Update CRM system on a daily basis Handle calls as quickly and efficiently as possible Experience:...ComplaintsTemporary£24k - £26k per annum
...decisions. Identify and escalate priority issues to the appropriate department or manager. Monitor and follow up on customer complaints to ensure resolution and satisfaction. Assist in the development of customer service procedures, policies, and standards. Contribute...ComplaintsPermanent£12.71 per hour
...Immediate Start Start Time : 09:00 End Time : 17:00 Salary: £12.71 MAIN AREAS OF RESPONSIBILITY: To own individual enquiries, complaints and customer requests. To work flexibly across the hours of the Careline Service. To contribute to the process of continually...ComplaintsImmediate start£19.94 per hour
...Parking Department & Complaints Officer needed in South East London Paying £19.94 per hr ref OR18739 Full time hours on a temporary basis Key Responsibilities Handle and resolve parking-related complaints and enquiries promptly and professionally. Investigate cases...ComplaintsFull-timeTemporary£26k - £30k per annum
...efficiently Preparing and issuing quotations Providing first-class customer service to all customers Managing and resolving complaints professionally Sales Exec Dealing with sales enquiries to establish customer requirements. Making outbound sales calls to...ComplaintsLong-term contractFull-timeOn-siteMonday to Friday£24k - £24.81k per annum
...agreements are met and a high standard of customer care. You will be updating customers details and data accordingly chasing up required documentation and handling any complex issues or complaints. If you are passionate about helping and supporting customers please apply now!ComplaintsPermanent£30k per annum
...client and third-party calls in a professional, compliant manner Monitor system tasks, resolving or escalating issues, breaches, or complaints as required Run data control checks and ensure any exceptions are addressed quickly Produce and issue documentation in line...ComplaintsPermanent£29.12k - £33.28k per annum
...inquiries via phone, email, or in person. Provide accurate information about services and policies. Handle and resolve customer complaints in a professional manner. Maintain and update customer records in the database. Assist customers with applications and service...ComplaintsTemporary£50k per annum
...regular file reviews to ensure cases are progressing appropriately. Act as the first point of contact for client and introducer complaints resolving concerns promptly. Skills and Experience Required: A minimum of two years experience handling your own caseload of...ComplaintsFull-time£50k per annum
...regular file reviews to ensure cases are progressing appropriately. Act as the first point of contact for client and introducer complaints resolving concerns promptly. Skills and Experience Required: A minimum of two years experience handling your own caseload of...ComplaintsFull-time£26k - £30k per annum
...timely and professional manner. Provide accurate information about financial products and services. Resolve customer issues and complaints efficiently while ensuring customer satisfaction. Maintain detailed and accurate records of customer interactions and...ComplaintsPermanent
