Average salary: £38,223 /yearly

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  • £24k - £32k per annumEstimated
     ...destinations, travel documents, and agency policies. Follow up with clients to confirm trip details and satisfaction. Handle concerns or complaints with empathy and problem-solving skills. Ideal Candidate Excellent verbal and written communication skills. Strong... 
    Complaints
    Remote job
    Flexible hours

    Kopp Travels

    Edinburgh
    a month ago
  • £26.24k per annum

     ...suppliers to ensure seamless service delivery Proactively spot problems and reach out to customers with better options Manage complaints with professionalism and care, aiming to restore trust Keep bookings and orders running smoothly through effective coordination... 
    Complaints
    Hybrid working
    On-site
    Edinburgh
    3 days ago
  •  ...Saturday 1 in 4) supporting residents who are affected by private space antisocial behaviour issues. You will case manage neighbour complaints to find resolutions and work as part of a team, with colleagues as well as partners to achieve this. This is a temporary position until... 
    Complaints
    Full-time
    Temporary
    Monday to Friday
    Edinburgh
    8 days ago
  • £35k per annum

     ...strong relationships with landlords and tenants, ensuring excellent communication and resolution of concerns. ○ Handle escalated complaints and disputes professionally and effectively.   ~Financial Management ○ Prepare and monitor property budgets, ensuring cost-effective... 
    Complaints

    Jobs In Letting

    Edinburgh
    more than 2 months ago
  • £40k per annum

     ...Ensure full compliance with company policies, procedures, and health & safety regulations Handle customer inquiries, feedback, and complaints with professionalism and empathy Prepare and analyse financial reports (P&L statements, budgets, forecasts) to track performance... 
    Complaints
    Casual work

    Joup Pret

    Edinburgh
    9 days ago
  • £35k per annum

     ...and hygiene * Train and develop staff members in culinary techniques, customer service, and teamwork * Handle customer inquiries, complaints, and feedback in a professional and timely manner * Collaborate with vendors to maintain inventory levels and ensure timely delivery... 
    Complaints
    Hourly pay
    Full-time

    Pioneering People

    Edinburgh
    28 days ago
  • £31k - £40k per annumEstimated
     ...them into the hotel, but you'll also be walking the corridors at regular intervals and you may have to deal with things like noise complaints and evictions. Your other main responsibility is setting up the hotel for the next day, so you'll be doing things like preparing the... 
    Complaints
    Permanent
    Full-time
    Flexible hours
    Night shift
    Edinburgh
    2 days ago
  •  ...and drinks, while maintaining high standards of presentation and cleanliness. · Handle customer enquiries and resolve any issues or complaints promptly to ensure guest satisfaction. · Manage reservations, monitor table availability, and maintain a smooth flow of guests to... 
    Complaints
    Full-time
    Part-time

    Boozy Cow

    Edinburgh
    a month ago
  • £37k - £50k per annumEstimated
     ...reportable events. Quality Assurance Promote a culture of continuous improvement and best practice. Lead on service audits, complaints analysis, and action planning. Ensure compliance with all regulatory bodies, including the Care Inspectorate. Workforce... 
    Complaints
    Permanent
    Full-time
    Monday to Friday
    Edinburgh
    10 days ago
  • £27.98k per annum

     ...areas provided by your Team Leader Distribute leaflets and promotional materials Deliver excellent customer service to minimize complaints Skills and experience Self-motivated with a positive attitude Confident speaking to new people Strong spoken English... 
    Complaints
    Weekly pay
    40 hours/week
    Extra income
    Long-term contract
    Permanent
    Monday to Friday
    Weekend work

    Pertemps

    Edinburgh
    4 days ago
  • £30k - £32k per annum

     ...internal + external contacts and keeping clients fully updated Meeting clients both one on one and in groups to provide good service Complaints management and resolution Understanding technical aspects of property management and communicating these effectively to clients.... 
    Complaints
    Permanent
    Full-time
    Hybrid working
    On-site
    Monday to Friday
    Edinburgh
    10 days ago
  • £27.26k - £29.85k per annum

     ...competence and customer service is achieved. Carry out concert duties, including supervising door sales, resolving seating problems or complaints and provide reports for the promoter. Undertake social media activities relating to events, such as concert information updates... 
    Complaints
    Permanent
    Full-time
    On-site
    Flexible hours
    Edinburgh
    15 hours ago
  • £28k - £30k per annum

     ...explaining a service or product to customers to deliver a sale, tailoring your approach to match the prospects needs. * Experience with complaint/feedback handling * Highly motivated, energetic salesperson who loves selling and who is up for a challenge * Ambitious and... 
    Complaints

    Mandeville Recruitment

    Edinburgh
    more than 2 months ago
  • £36k - £47k per annumEstimated
     ...processes, and ensure the team remains informed of relevant legislative and service updates. Liaise with customers and resolve issues and complaints effectively using a range of communication methods. Be responsible for all aspects of health and safety, including developing and... 
    Complaints
    Permanent
    Full-time
    Edinburgh
    21 days ago
  • £26k - £33k per annumEstimated
     ...certificates and update supplier ISO data base Request CoA's when required Control Vendor Non Conformities and coordinate with Customer complaints process. GRIR report Service and efficiency Analyse raw material and finished product usage and demand monthly Review... 
    Complaints
    Monday to Friday
    Flexible hours

    Total Energies

    Edinburgh
    25 days ago
  • £55k - £71k per annumEstimated
     ...identify gaps, and support remediation actions Maintain the compliance risk register and support effective risk management Oversee complaints and disciplinary processes, ensuring alignment with regulatory expectations Support AML/CTF supervisory activity, including... 
    Complaints
    Permanent

    Core Asset Consulting

    Edinburgh
    2 days ago
  • £13.54 per hour

     ...integral part of the job and if at all possible, notice will be given. Main Duties & Responsibilities: ~ Dealing with customer complaints. ~ Assisting all members of the public when requested. ~ Attending first aid incidents. ~ Fire/bomb evacuation. ~ Assisting... 
    Complaints
    Hourly pay
    Full-time
    Immediate start
    Shift work
    Afternoon shift

    ABM UK

    Edinburgh
    17 days ago
  • £26k - £35k per annumEstimated
     ...including the apportionment of utility charges for shared supplies within public buildings. The role also acts as an escalation point for complaints, working closely with internal teams and external suppliers to ensure clear, timely, and accurate communication. Why choose us?... 
    Complaints
    Full-time
    Part-time

    North Tyneside Council

    Edinburgh
    11 days ago
  • £30.19k - £34.45k per annum

     ...load bulky items of waste and fly-tipping  Carry out risk assessments on routes and update assessments as necessary  Carry out complaint handling and resolution in line with the relevant service standards  Organise effective temporary re-routing of the routes... 
    Complaints
    Permanent
    Full-time
    Temporary
    Flexible hours
    Night shift

    City of Edinburgh Council

    Edinburgh
    4 days ago
  • £250k per annum

     ...each Contract Manager operates within the terms of the Contract Manager Agreement and appropriate associated agreements. Handling complaints from customers and ensure satisfactory follow up with the customer and any necessary re-training requirements are completed.... 
    Complaints
    On-site
    Immediate start
    Night shift

    Motor Fuel Group

    Edinburgh
    28 days ago
  • £30.79k per annum

     ...requirement for selection for appointment on merit based on fair and open competition has not been met, you have the right to raise a complaint. Further information on the Commission’s complaints procedure is available at: Internal competitions: if you believe that the... 
    Complaints
    Shift work
    Night shift
    Day shift
    Afternoon shift
    Early shift

    ScottishPrisonService

    Edinburgh
    24 days ago
  •  ...handle stress and cope with the pressures of the job as and when they occur Ability to deal with and adapt to unexpected situations: complaints, change Ability to motivate yourself at quieter times You will join a fun loving and passionate team who excel in delivering... 
    Complaints
    Part-time
    Casual work
    Flexible hours
    Shift work

    Marriott

    Edinburgh
    1 day ago
  • £36k - £47k per annumEstimated
     ...standards are consistently met• Oversee incoming and outgoing communications including calls, emails, and case management• Handle Stage 1 complaints and support investigations into more complex cases• Build strong working relationships with internal teams and external partners•... 
    Complaints
    Permanent
    Full-time
    Edinburgh
    15 hours ago
  • £50k - £67k per annumEstimated
     ...holder will work closely with teams and services across both NHS Lothian and the City of Edinburgh Council, liaising with colleagues in complaints, quality improvement, risk management, health and safety internal and external stakeholders and senior management, to define and... 
    Complaints
    Hourly pay
    Long-term contract
    Full-time
    Part-time

    NHS Lothian

    Edinburgh
    28 days ago
  • £51k - £68k per annumEstimated
     ...margins ~ Operating costs ~ Cash flow ~% of agreed works variations ~ Quality defects ~ Quality audits undertaken ~ Customer complaints ~ Productivity metrics ~ Attendance levels Essential Attributes Experience Proven track record in effective... 
    Complaints
    Full-time

    Omexom UK

    Edinburgh
    29 days ago
  • £47k - £62k per annumEstimated
     ..., from cradle to grave, a FTTP network build programme, delivering, to operational field teams all planning, performance reporting, complaint management and noticing requirements to in turn ensure the successful delivery of the build programme. This role is the primary link... 
    Complaints
    Full-time

    HBNL

    Edinburgh
    13 days ago
  •  ...ensuring compliance with health and safety standards. Provide excellent customer service by addressing guest inquiries and resolving complaints promptly and professionally. Support the Food and Beverage team in all operational duties, including setting up and clearing... 
    Complaints
    Apprenticeship
    Casual work
    Flexible hours
    Shift work
    Afternoon shift

    Valor Hospitality

    Edinburgh
    16 days ago
  • £61k - £81k per annumEstimated
     ...equipment Processing invoices and managing financial records Assisting with the preparation of reports and audits Handling complaints and providing a high level of customer service Requirements for a GP Admin job: Excellent organizational and administrative skills... 
    Complaints
    40 hours/week
    Full-time
    Locum
    Flexible hours

    Locum Meds

    Edinburgh
    16 days ago
  • £46.27k - £62.71k per annum

     ...Flexible working arrangements, Civil Service Pension Scheme arrangements, Life Assurance scheme, Employee Assistance Programme Our Complaints Reviewers play a key role in our work, analysing and resolving complaints across a wide range of sectors including councils, NHS,... 
    Complaints
    Permanent
    Full-time
    Hybrid working
    Monday to Friday
    Flexible hours
    Edinburgh
    8 days ago
  • £34k - £43k per annumEstimated
     ...Rosette environment. Customer Centric: Strong customer service skills, confident and courteous manner, with experience handling complaints and requests. Excellent Communicator and Organizer: Clear and concise communication, outstanding organizational skills, and ability... 
    Complaints
    Rotating shifts

    Mount Royal Hotel Edinburgh by The Unlimited Collection

    Edinburgh
    25 days ago