Average salary: £27,268 /yearly

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  • £71k - £91k per annumEstimated
     ...experience Ensuring customers receive great service and leave satisfied Handling customer escalations where needed and resolve complaints appropriately Customer loyalty Speaking positively and enthusiastically about the company and its products and services... 
    Complaints
    On-site

    Moneycorp

    Coventry
    20 days ago
  • £24.9k per annum

     ...turning and the country running smoothly. A TYPICAL DAY MAY INVOLVE To support and provide solutions to customers with queries, complaints and orders Providing outstanding service to customers via telephone, online chat and email and other activities that are needed... 
    Complaints
    Permanent
    Full-time
    On-site
    Monday to Friday
    Flexible hours
    Shift work

    DHL

    Coventry
    21 days ago
  • £12.71 per hour

     ...first" approach, ensuring positive engagement in all interactions * Escalate issues appropriately and follow required processes for complaints or safeguarding * Work autonomously in a remote setting, maintaining productivity and service levels * Attend mandatory training,... 
    Complaints
    Hourly pay
    Permanent
    Full-time
    Remote
    Flexible hours

    Postify

    Coventry
    2 days ago
  • £13 per hour

     ...are when they arrive and ensure a smooth handover to the right team member Liaising with internal teams to resolve enquiries and complaints  Working as part of a team to ensure customer service (NPS) targets are met every month What do we need from you? A full UK driving... 
    Complaints
    Hourly pay
    Permanent
    Immediate start
    Rotating shifts

    Motorpoint

    Coventry
    2 days ago
  • £35k - £40k per annum

     ...performance including financial pricing strategy. This opportunity is ideal for someone with experience analysing customer feedback, complaints data, or customer service trends, who enjoys identifying patterns, conducting root cause analysis, and working with multiple... 
    Complaints
    Permanent

    SF Recruitment

    Coventry
    more than 2 months ago
  • £29.81k per annum

     ...Believe in people. The role Closing date Friday 24th 9am Interview via Teams - 29th / 30th April Role available on the Complaints Team. Working proactively, you will review stage 1 complaints, and take ownership of more complex complaints at stage 2. You will manage... 
    Complaints
    Hybrid working
    On-site
    Work from home
    Flexible hours

    Orbit Group

    Coventry
    8 days ago
  • £25k - £31k per annumEstimated
     ...issue order confirmations within defined KPI timeframes, maintaining a ‘right first time’ ethos to ensure precision and efficiency Complaint Resolution & Claims Handling - Take ownership of customer complaints from recording to resolution, delivering outcomes within KPI... 
    Complaints
    Full-time
    On-site

    Brett Martin

    Coventry
    8 days ago
  • £25.73k per annum

     ...Experience in these areas would be helpful: Banking or call centre experience  The ability to deal with more complex queries / complaints Experience in dealing with challenging or vulnerable customers Start date for the role is the 1st June 2026 with your first 12... 
    Complaints
    Full-time
    Hybrid working
    Monday to Friday
    Shift work

    Coventry Building Society

    Binley, West Midlands
    1 day ago
  • £25.27k per annum

     ...incoming/outgoing post and action accordingly. Prioritise daily tasks to achieve timescales set. Act as first point of contact for complaints within the department, dealing with them accordingly and in line with Trust policy and values and departmental standards. Provide... 
    Complaints

    University Hospitals Coventry and Warwickshire NHS Trust

    Coventry
    14 days ago
  • £25.76k per annum

     ...accurately and appropriately archived. Prioritising daily tasks to achieve set timescales. Act as first point of contact for complaints within the department, dealing with them accordingly and in line with Trust policy. Collate, input and monitor department documentation... 
    Complaints

    University Hospitals Coventry and Warwickshire NHS Trust

    Coventry
    15 days ago
  •  ...construction, housing, management, or property. Be highly personable with a strong customer focus. Experience of dealing with complaints and customer queries Be computer literate and have some experience of housing management systems. Have proven experience of operating... 
    Complaints
    Long-term contract
    Work from home

    Stonewater

    Coventry
    21 days ago
  • £14.83 per hour

    Company: JT RECRUIT Job Type: Temporary, Full Time Salary: £14.83/hour
    Complaints
    Full-time
    Temporary

    JT RECRUIT

    Glenfield, Leicestershire
    16 days ago
  • £13.5 per hour

     ...support, guidance and feedback Working closely with the Care Coordinator and Branch Manager to address any concerns, incidents or complaints Supporting with on‑call duties as required to ensure continuity and safety of care About you We’re looking for someone... 
    Complaints

    Rainbow Care Solutions

    Coventry
    9 days ago
  • £20 - £21 per hour

     ...Communicate effectively with residents, families, and the multidisciplinary team. Report and document incidents, accidents, or complaints promptly and in accordance with policy. Participate in and contribute to staff meetings, handovers, and training sessions. Team... 
    Complaints
    Permanent
    Full-time
    Shift work
    Night shift

    States Recruitment Limited

    Coventry
    7 days ago
  •  ...Meet and greet our customers and check them into their hotel room upon arrival. Answer telephone enquiries and deal with customer complaints to ensure everyone enjoys their stay. Make sure the front of house is always safe, legal, and clean, and any issues are dealt... 
    Complaints
    Part-time
    Afternoon shift

    Pub & Grill - BRA_205

    Binley Woods, Warwickshire
    7 days ago
  • £28.39k per annum

     ...matters. Ensuring clear lines of communication and correspondence in line with Trust policies and procedures. Responding to patient complaints and providing follow-up actions for any outcomes required to the PALS team and senior management. Will provide a key function in... 
    Complaints
    On-site

    University Hospitals Coventry and Warwickshire NHS Trust

    Coventry
    13 days ago
  • £25.27k per annum

     ...incoming/outgoing post and action accordingly. Prioritise daily tasks to achieve timescales set. Act as first point of contact for complaints within the department, dealing with them accordingly and in line with Trust policy and departmental standards. Provide... 
    Complaints
    Full-time
    Fixed-term contract
    Flexible hours

    University Hospitals Coventry and Warwickshire NHS Trust

    Coventry
    15 days ago
  •  ...have their say when it matters most  Helping individuals navigate challenges and ensuring their needs are met  help people to make complaints and use local services    Hospital Visitor Volunteer Hospital Visitor volunteers visit hospital settings to ensure that people... 
    Complaints
    Monday to Friday
    Weekend work
    Afternoon shift

    VoiceAbility

    Coventry
    more than 2 months ago
  • £13.47 per hour

     ...one area to serve customers efficiently throughout peak trading periods mitigating any issues smoothly ~ Resolving any customer complaints that may arise ~ To be responsible in stock management processes ensuring that the correct amount of stock is accessible, counted... 
    Complaints
    Hourly pay
    Weekly pay
    Casual work
    Flexible hours
    Shift work
    Weekend work
    Early shift

    CBS Arena

    Coventry
    14 days ago
  • £28.39k per annum

     ...independent judgement and initiative when problems arise, taking the necessary actions to resolve the problems including telephone complaints and addressing errors with administration staff or referring to the appropriate person. For further details of the role please see... 
    Complaints
    Fixed-term contract
    On-site
    Day shift

    University Hospitals Coventry and Warwickshire NHS Trust

    Coventry
    20 days ago
  • £18.54k per annum

     ...ExtraCare Charitable Trust are looking for a Complaints Administrator! Are you an experienced Complaints Administrator looking to develop your career with an award winning, forward-thinking charity? We have an exciting opportunity for a Complaints Administrator to join... 
    Complaints
    Permanent
    Part-time
    On-site
    Monday to Friday
    Flexible hours

    Extra Care

    Coventry
    22 days ago
  • £45 per hour

     ...support Along with being supported in clinic with committed colleagues, our central support teams are here to help too. With dedicated complaint and customer service teams, a weight is taken off your shoulders to concentrate on the cases in front of you. Next steps Join... 
    Complaints
    Relocation package
    Night shift
    Weekend work

    Vets Now

    Coventry
    11 days ago
  • £61k - £80k per annumEstimated
     ...equipment Processing invoices and managing financial records Assisting with the preparation of reports and audits Handling complaints and providing a high level of customer service Requirements for a GP Admin job: Excellent organizational and administrative skills... 
    Complaints
    40 hours/week
    Full-time
    Locum
    Flexible hours

    Locum Meds

    Coventry
    29 days ago
  • £45k - £58k per annumEstimated
     ...leadership and operational teams to uphold and elevate standards.  Lead investigations into non conformances, incidents, and consumer complaints, ensuring rigorous  root cause analysis and implementation of robust corrective and preventive actions.  Own and manage the site’... 
    Complaints
    Long-term contract
    Flexible hours

    PepsiCo

    Coventry
    14 days ago
  • £25k - £26k per annum

     ...messaging channels and phone Handling pre and post-sales customer queries Liaising with courier companies Effectively manage complaints and escalations from start to finish. Processing orders via Sage Processing returns/credits via Sage Working with our Sales... 
    Complaints
    Full-time

    Tagged Resources

    Solihull, West Midlands
    3 days ago
  •  ...物流及退换货等方面的咨询与投诉。 2、协调内部仓储、物流及运营团队,推动问题及时闭环。 3、记录并反馈客户意见,协助优化海外仓服务流程。 Job Description 1. Handle customer service inquiries and complaints regarding orders, inventory, shipment, logistics, and returns/exchanges through online systems. 2. Coordinate with internal warehouse... 
    Complaints
    On-site

    Cainiao

    Daventry, Northamptonshire
    8 days ago
  • £16.64k per annum

     ...business. Contribute to continuous improvement activities which focus on improving sustainability within the business. Handle complaints within remit or escalate as appropriate. Support sales across a range of promotional events throughout the calendar year. Communicate... 
    Complaints
    40 hours/week
    Apprenticeship
    Seasonal
    Monday to Friday

    The Heating Centre

    Coventry
    22 days ago
  • £14.56k - £23.13k per annum

     ...across the organisation e.g. coaches others to perform tasks correctly. Applies problem-solving skills to resolve challenging or complex complaints and is a key point of contact for addressing issues. Takes responsibility for initiating and completing tasks, manages priorities... 
    Complaints
    Apprenticeship
    Immediate start
    Monday to Thursday

    UtilityWorks

    Coventry
    1 day ago
  • £12.71 per hour

     ...completion of shifts.  ~ Ensure security procedures are maintained according to policy.  Complete in house balance checks .  All complaints to be handled promptly and efficiently.  Attend and participate in training sessions provided.  ~ Ensure the correct welcome is... 
    Complaints
    Full-time
    Immediate start
    Flexible hours
    Shift work
    Night shift

    NOVOTEL

    Coventry
    13 days ago
  • £23k - £31k per annumEstimated
     ...destinations, travel documents, and agency policies. Follow up with clients to confirm trip details and satisfaction. Handle concerns or complaints with empathy and problem-solving skills. Ideal Candidate Excellent verbal and written communication skills. Strong... 
    Complaints
    Remote job
    Flexible hours

    Kopp Travels

    Birmingham
    a month ago