Average salary: £45,527 /yearly

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  • £22k - £25k per annumEstimated
     ...work business hours. This role is working as part of the UK business hours team. Handle phone queries and support tickets Cover complaints and crisis management Manage trading tasks - cancellations, splits, drawdowns and rolls Troubleshoot technical and operational... 
    Complaints
    Full-time
    Hybrid working
    On-site
    Shift work

    VISA

    Cardiff
    1 day ago
  • £25k - £28k per annum

     ...spaces.  What you'll be doing As our subscription based customer support function grows we are regularly looking to add to our complaints, quality assurance and sales and retention roles.  If you enjoy problem solving, resolving customer queries or the challenge of retaining... 
    Complaints
    Full-time
    Hybrid working
    On-site

    Future Publishing

    Cardiff
    more than 2 months ago
  • £22k - £29k per annumEstimated
     ...customers and arranging necessary account paperwork Scanning and filing of orders despatch notes invoices and credits Support in complaint logging Answer incoming telephone calls and support customers appropriately Support with reception and switchboard cover... 
    Complaints
    Full-time
    Temporary
    Live-in
    On-site

    Arjo

    Cardiff
    a month ago
  • £25k per annum

    Go.Compare are award recognised insurers that have made insurance easier, provided great products and delivered outstanding customer service during the last year. What you’ll be doing… Fancy a new customer service advisor job, working for an award winning price comparison...
    Complaints
    Full-time
    Hybrid working
    On-site
    Flexible hours

    Future Publishing

    Cardiff
    a month ago
  • £35k - £47k per annumEstimated
     ...teams to ensure proper dispute intake and clear accurate guidance for cardholders. Handle escalated verbal and written cardholder complaints offering clear transparent and compliant explanations of the dispute process regulatory requirements and outcomes. Were Looking... 
    Complaints
    Full-time
    Hybrid working
    On-site
    3 days/week

    Capital on Tap

    Cardiff
    16 days ago
  • £12 per hour

     ...# To provide clear written information to support work undertaken to aid the management team when providing answers to corporate complaints and for use during performance reviews. # To ensure customer satisfaction, by working to improve customer service, and provide the... 
    Complaints
    Full-time
    Immediate start

    Cardiff Council

    Cardiff
    more than 2 months ago
  • £21k - £28k per annumEstimated
     ...role This role is key in making sure customers feel heard respected and supported when they tell us something has gone wrong. As a Complaints Officer you will take ownership of customer complaints from start to finish ensuring they are handled with fairness empathy and... 
    Complaints
    Weekly pay
    Permanent
    Full-time
    Hybrid working
    Monday to Friday

    POBL

    Cardiff
    more than 2 months ago
  • £21.98 per hour

     ...trends, and manage change. in challenging environment. Proven ability to develop. procedures, practice and supported training, taking. a whole system approach. Proven ability to manage. conflicts and complaints effectively, and with diplomacy.... 
    Complaints
    Full-time
    Immediate start

    Cardiff Council

    Cardiff
    more than 2 months ago
  • £38k - £49k per annumEstimated
     ...organisation committed to delivering excellent services to our customers. You will lead and coordinate CCHAs response to resolving complaints effectively supporting service improvements learning from dissatisfaction and managing disrepair claims. This role is crucial... 
    Complaints
    Full-time

    Cardiff Community Housing Association

    Cardiff
    a month ago
  •  ...courts, inquiries, and hearings. Prepare legal documents and undertake statutory or administrative tasks. Address disputes and complaints. Stay updated on legal developments and advise the Council accordingly. Support senior staff and assist junior staff with... 
    Complaints
    Temporary

    CRA Group Recruitment And Payroll Ltd

    Cardiff
    a month ago
  • £13.1k per annum

     ...Parking Charge Notices (PCN’s), warning notices and customer awareness - Deal with customer queries, requests for assistance and complaints - Complete daily car park inspections relating to Health and safety and report findings to management - Ensure delivery of all contractual... 
    Complaints
    Part-time
    Flexible hours

    Transport for Wales

    Cardiff
    4 days ago
  • £13.5 per hour

     ...communicate operational issues to the Responsive Supervisor and/or Scheduler 13. To update the records of work completed to support complaint resolution and performance reviews. Corporate Requirements 14. To participate actively in supporting the principles and... 
    Complaints
    Full-time

    BLACK AND GOLD SERVICES LTD

    Cardiff
    4 days ago
  • £10.5 per hour

     ...# To provide clear written information to support work undertaken to aid the management team when providing answers to corporate complaints and for use during performance reviews. # To ensure customer satisfaction, by working to improve customer service, and provide the... 
    Complaints
    Full-time
    Immediate start
    Monday to Friday

    Cardiff Council

    Cardiff
    more than 2 months ago
  • £12.21 per hour

     ...To provide clear written information to support work undertaken to aid the management team when providing answers to corporate complaints and for use during performance reviews. 8.         To ensure customer satisfaction, by working to improve customer service, and provide... 
    Complaints
    Full-time
    Immediate start

    Cardiff Council

    Cardiff
    more than 2 months ago
  • £28k - £30k per annum

     ...explaining a service or product to customers to deliver a sale, tailoring your approach to match the prospects needs. * Experience with complaint/feedback handling * Highly motivated, energetic salesperson who loves selling and who is up for a challenge * Ambitious and... 
    Complaints

    Mandeville Recruitment

    Cardiff
    more than 2 months ago
  •  ...promote engagement. Supporting the Fitness Manager and wider team in delivering gym floor initiatives. Ensuring member feedback and complaints are handled professionally and escalated when needed. Actively experiencing the products and services on offer so you can... 
    Complaints
    Part-time
    Remote
    Flexible hours
    Shift work

    Frasers Group

    Cardiff
    more than 2 months ago
  • £26k - £33k per annumEstimated
     ...Communicate clearly with customers and service areas by phone in writing and in person. Support customer satisfaction by resolving complaints and service issues effectively. Assist with the coordination and operation of quality systems and performance monitoring.... 
    Complaints
    Full-time
    Temporary
    Hybrid working
    Work from home
    Rotating shifts

    CRA GROUP RECRUITMENT AND PAYROLL LTD

    Cardiff
    a month ago
  • £39k - £49k per annumEstimated
     ...enhance guest satisfaction and loyalty Monitor and analyze key performance indicators to drive continuous improvement Manage guest complaints and concerns ensuring prompt and effective resolution Collaborate with other departments to ensure seamless guest experiences... 
    Complaints
    Permanent
    Full-time
    Remote
    Flexible hours
    Afternoon shift

    AccorHotel

    Cardiff
    a month ago
  • £37k - £49k per annumEstimated
     ...Prepare documents for legal proceedings and perform statutory or administrative tasks required by Legal Services. Handle disputes and complaints. Stay updated on legal developments and advise the Council on relevant matters. Assist in delivering a comprehensive legal... 
    Complaints
    Full-time

    CRA GROUP RECRUITMENT AND PAYROLL LTD

    Cardiff
    more than 2 months ago
  • £19.5 per hour

     ...Communicate effectively with residents, families, and the multidisciplinary team. Report and document incidents, accidents, or complaints promptly and in accordance with policy. Participate in and contribute to staff meetings, handovers, and training sessions. Team... 
    Complaints
    Permanent
    Full-time
    Shift work
    Night shift

    States Recruitment Limited

    Cardiff
    3 days ago
  •  ...gathering & quality management Contribute to achieve the locations performance targets and individual KPIs Support in transaction complaint & return handling Participate in regular trainings to continuously develop Support in all operations for loss prevention and... 
    Complaints
    Part-time
    Flexible hours

    Menswear & Womenswear

    Cardiff
    more than 2 months ago
  • £37k - £50k per annumEstimated
     ...rectified in a timely manner in line with company policies• Supports the Operations Manager with initial investigation(s) for Customer complaints, QHSE incidents and any other investigations as and when required• Supports with the delivery, maintenance and update(s) of... 
    Complaints
    Full-time
    Immediate start
    Probationary period
    Flexible hours

    Mitie

    Cardiff
    4 days ago
  •  ...collaboratively across all teams within the department to reach shared goals and objectives • Respond to client/service queries or complaints at the initial stages in line with the internal complaints procedure, maintain a complete and accurate file and submit reports as... 
    Complaints
    Hybrid working
    Day shift

    Movera

    Cardiff
    more than 2 months ago
  • £35k - £47k per annumEstimated
     ...equipment Processing invoices and managing financial records Assisting with the preparation of reports and audits Handling complaints and providing a high level of customer service Requirements for a GP Admin job: Excellent organizational and administrative skills... 
    Complaints
    40 hours/week
    Full-time
    Locum
    Flexible hours

    Locum Meds

    Cardiff
    more than 2 months ago
  • £29k - £30k per annum

     ...efficiency and profitability while maintaining product function and quality. Address product development needs arising from customer complaints, procurement requirements, or quality concerns. Ensure all development projects follow the structured Innovation & Development... 
    Complaints
    Permanent
    Cardiff
    6 days ago
  • £28k per annum

     ...adapting your approach to address individual needs and successfully close sales Experience managing customer feedback, concerns, or complaints effectively Highly driven, enthusiastic individual with a genuine passion for sales and a positive attitude toward challenging... 
    Complaints
    Work from home
    Relocation
    Monday to Friday

    RGH-Global Limited

    Cardiff
    11 days ago
  • £24k - £32k per annumEstimated
     ...competence or directs them to the right person Remains polite and courteous at all times whatever customers may request Handling any complaints immediately and sensibly and keeps the manager informed. Additional Information : Lets take a look at the benefits you will... 
    Complaints
    Full-time
    Immediate start
    Remote
    Night shift

    AccorHotel

    Cardiff
    more than 2 months ago
  • £23k - £29k per annumEstimated
     ...policy. Conduct night security rounds to ensure the safety of guests and property. Report any safety hazards promptly and handle complaints efficiently. Follow established security procedures and assist in emergency situations as needed. Training and Development:... 
    Complaints
    Full-time
    Remote
    Night shift
    Weekend work

    AccorHotel

    Cardiff
    a month ago
  •  ...customer transactions including cash handling. Help demonstrate our products & betting terminals to customers. Handle customer complaints or concerns with empathy and problem-solving skills. Work towards defined targets and goals. Maintain high shop standards.... 
    Complaints
    Hourly pay
    Part-time
    Remote
    Shift work
    Rotating shifts
    Afternoon shift

    Entain

    Cardiff
    a month ago
  • £34.7k per annum

     ...come to work and have fun Ensuring every customer is delighted with their order and their Five Guys experience - You will deal with complaints promptly in an open and honest way Leading from the front, you will be hands on working with the team on the line and on floor... 
    Complaints
    Long-term contract
    Permanent
    Apprenticeship
    On-site
    Flexible hours
    Shift work

    Five Guys

    Cardiff
    10 days ago