Average salary: £29,108 /yearly
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- ...COA/ collection notes to customers. Manage Customer Release Notes. Generate invoices for customers. Dealing with customer complaints. Regular dialogue with customers by phone, email and face-to-face meetings to develop strong relationships. Quarterly customer...ComplaintsFlexible hours
- £23k - £31k per annumEstimated...destinations, travel documents, and agency policies. Follow up with clients to confirm trip details and satisfaction. Handle concerns or complaints with empathy and problem-solving skills. Ideal Candidate Excellent verbal and written communication skills. Strong...ComplaintsRemote jobFlexible hours
$25k per annum
...~&##128222; End-to-end service. No endless transfers or passing the buck – you’ll handle queries from start to finish, including complaints, making sure customers get the right help the first time. ~&##129504; Thinking on your feet. No scripts, no robotic responses –...ComplaintsFull-timeHybrid workingOn-siteImmediate startWork from home£28.37k per annum
...information within internal systems and databases Maintaining accurate records of invoices, payments and customer data Handling complaints, ensuring service levels are maintained at all times You will have… A minimum of 12 months experience in a varied sales support...ComplaintsPermanentFull-timeOn-siteMonday to Friday£28.84k per annum
...customer services department. The main purpose of the role is to ensure that we treat all complainants fairly, by ensuring that all complaints that are subject to FCA and internal business requirements are handled appropriately. Key responsibilities: Handling all complaints...ComplaintsFull-timeSummer workCasual workHybrid workingOn-site£24k per annum
...supporting our customers and completing key activities such as move in & out, billing, customer service, live incidents, collections and complaints Handling inbound calls & digital communications from our customers and working an outbound dialer to contact customers for...Complaints£28k per annum
...DOE Contract: Full time – 37.5 hours per week. Hours: Monday-Friday 9am – 5.30pm The day-to-day As a Team 247 Inbound Complaints Executive you’ll spend your days helping to deliver fair outcomes for customers who have complaints, queries, or issues to resolve....ComplaintsFull-timeMonday to Friday£52k - £64.48k per annum
...resolving any related queries. Support tenants in accessing housing-related services and resources. Address tenant issues and complaints promptly and professionally. Conduct property inspections to ensure maintenance and safety standards are upheld. Collaborate with...ComplaintsTemporary£30k - £34k per annum
...copies and customer statements as required. Liaise with internal teams and relationship managers to resolve customer queries and complaints efficiently. Proactively pursue overdue payments via telephone, email, and written correspondence. Support the administration...ComplaintsPermanent£45k - £50k per annum
...Support the end-to-end handling of FCA-regulated complaints, ensuring all cases are managed within required timeframes and to a high standard. Take ownership of Financial Ombudsman Service (FOS) responses, ensuring submissions are accurate, evidence-based, and fully documented...ComplaintsPermanent£40k - £45k per annum
...Success: Work with other teams to share insights and optimize performance. Resolve with Confidence: Handle escalated customer complaints and ensure effective resolutions. Plan for Excellence: Partner with planning managers to optimize resources and achieve service...ComplaintsPermanent£44k - £48k per annum
...management Ensure compliance with health & safety regulations and housing standards Handle complex or escalated repair issues and complaints Work collaboratively with internal teams and external partners to improve service delivery Manage budgets and ensure value for...ComplaintsPermanent£450 - £500 per day
...Manchester Paying £450 per day ref 000A E1D6 / 1 Full time hours on a temporary basis Key Responsibilities Resident Experience & Complaints Management Take overall accountability for the effective management of repairs‑related complaints and resident feedback....ComplaintsFull-timeTemporary- ...ambassador for our Castore brand. • Always provide excellent customer service. • Advising and assisting customers. • Handling complaints or forwarding serious issues to the manager on duty. • Conducting customer transactions. • Replenishing the supply of stock on the...Complaints
- £22k - £28k per annumEstimated...travel, entertainment and amenities. Screens property visitors, guests and contractors Responds positively to customer queries and complaints, identifying and undertaking appropriate action in line with Greystar’s complaints procedure. Works as part of a team, supporting...ComplaintsImmediate start
- £24k - £32k per annumEstimated...exceptionally high levels of customer service via live chat, email, phone and social media Be the first port of call for customer complaints and concerns to make sure that they're treated fairly Show proactiveness and ownership skills to solve customer problems...ComplaintsFull-timeHybrid workingOn-siteFlexible hoursShift work
£25k - £28k per annum
...and claims Assisting customers with their health insurance applications, renewals, and account queries Handling and resolving complaints in a professional and empathetic manner Escalating complex or sensitive cases to the appropriate internal teams Updating customer...ComplaintsLong-term contractPermanentFull-timeHybrid workingOn-siteWork from home£25k - £28k per annum
...coverage, documents, and claims Assisting policyholders with applications, renewals, and mid-term adjustments Handling and resolving complaints with professionalism and empathy Escalating complex cases (e.g., serious claims or disputes) to the appropriate team...ComplaintsLong-term contractPermanentFull-timeHybrid workingOn-siteWork from home- £31k - £41k per annumEstimated...to wrap up the week What You Will Do Manage and respond to FM enquiries across phone, email, and digital channels Resolve complaints and feedback at first contact or escalate appropriately Collaborate with internal teams to troubleshoot and resolve service...ComplaintsFull-timeCasual workHybrid working
£27k per annum
...while capturing insights that support strategic business growth. As part of our VIP Customer Hub, you’ll manage complex queries and complaints, provide personalised support, and proactively enhance the customer journey for VIP customers across all services. Our team works...ComplaintsFull-timeHybrid workingOn-siteRemoteMonday to Friday5 days/weekShift work£100k - £110k per annum
...data storage solutions, analytics software and data visualisation tools. You will ensure that the global date governance polices and complaint with data privacy and protection regulations across different countries. You will oversee the design of data architecture across...ComplaintsLong-term contractPermanentHybrid working- £48k - £62k per annumEstimated...analyse and resolve complex issues. Ability to work as an individual and lead a team of professionals Handle and co-ordinate complaints and compliments Achievement of own performance targets Competent use of technology Experience of handling a variety of insurance...ComplaintsPermanentInterim
£28k - £30k per annum
...explaining a service or product to customers to deliver a sale, tailoring your approach to match the prospects needs. * Experience with complaint/feedback handling * Highly motivated, energetic salesperson who loves selling and who is up for a challenge * Ambitious and...Complaints£27.4k per annum
...clients and panel firms regarding property transactions. Monitoring emails and processing queries, supporting with escalations and complaints regarding panel firms, both current and previous transactions, within SLA and following correct escalation process Maintaining a...ComplaintsPermanentFull-time- ...Take ownership of day-to-day issues impacting the efficiency of the provisioning/fault management process, including escalation and complaint management. Be proactive in identifying potential areas of development in MAP provisioning procedures. Support the management with...ComplaintsHybrid workingOn-siteShift work
£28k - £30k per annum
...explaining a service or product to customers to deliver a sale, tailoring your approach to match the prospects needs. * Experience with complaint/feedback handling * Highly motivated, energetic salesperson who loves selling and who is up for a challenge * Ambitious and...Complaints- £48k - £61k per annumEstimated...the development and monitoring of the effective administration systems and processes for the investigation/completion of Incidents, Complaints, Risks, Incidents, Claims, Inquests and Freedom of Information requests. You will lead on ensuring the Quality and Governance leadership...Complaints
- £25k - £33k per annumEstimated...Voyc uses AI to transcribe, automatically analyse and review customer calls to identify and handle problematic interactions (customer complaints and interactions with vulnerable customers) according to regulatory requirements. Voyc automatically identifies interactions that...ComplaintsRemote jobHybrid workingOn-siteWork from homeFlexible hours
- ...ensuring compliance with health and safety standards. Provide excellent customer service by addressing guest inquiries and resolving complaints promptly and professionally. Support the Food and Beverage team in all operational duties, including setting up and clearing...ComplaintsHourly payApprenticeshipFlexible hoursShift workAfternoon shift
£28k per annum
...strategy, for example growing client or candidate pipelines. Manage resources within budget requirements. Respond to stakeholder complaints and escalate where appropriate. Identify, progress, and convert leads into new candidates, placements, or clients. Source...Complaints40 hours/weekTemporaryApprenticeshipMonday to Friday