Average salary: £48,750 /yearly

More stats

£45k - £50k per annum

 ...management  Your Profile Someone who has excellent business acumen and experience in customer account management, resolving complaints, and preventing additional issues by improving solutions. Customer-centric, with the desire and ability to build and maintain... 
Complaints
Kings Norton, West Midlands
10 days ago

£58.97k - £68.53k per annum

 ...the Division. The post holder will oversee the clinical effectiveness of all services within the Division, ensuring that response to Complaints, Patient Experience and Staff Survey feedback are managed and form part of continued improvement across the Division. This... 
Complaints
Full time
Rotating shift

NHS Jobs

Kings Norton, West Midlands
16 days ago
£24k - £32k per annumEstimated
 ...We are seeking a Complaints Officer to join our team. This is a newly created position within Inclusive Learning Services. The focus of the post will include: Managing and Investigating Stage 1 and Stage 2 Complaints. Overseeing Freedom of Information requests, Members... 
Complaints

We Manage Jobs(WMJobs)

West Bromwich, West Midlands
2 days ago

£20 per hour

 ...SEND Complaints Officer Job Description Worcestershire County Council are currently seeking a highly motivated and experienced SEND Complaints Officer to join their team. This role is initially for 3 months. Rate: £20 umbrella an hour Location: Worcester, Hybrid... 
Complaints
Full time
Hybrid work

Service Care Solutions

Worcester, Worcestershire
4 days ago
£24k - £33k per annumEstimated
 ...and impartial service helps people put things right with their local council or adult social care provider. We use what we learn from complaints to improve local public services and independent adult social care provision. We don’t take sides: we make fair decisions after... 
Complaints
Local area

We Manage Jobs(WMJobs)

Coventry
1 day ago
£21k - £25k per annumEstimated
12 Month Fixed Term Contract Here at Stonewater, we are now looking for a Customer Complaints Officer to join our Customer Relations Team, which delivers our customer complaints service. As our Customer Complaints Officer, you will work with customers, colleagues and contractors... 
Complaints
Full time
For contractors
Fixed term contract

Blue Octopus Recruitment Limited

Coventry
22 days ago
£24k - £33k per annumEstimated
 ...Temporary Complaints Customer Care Administrator Reference no: OBT PX4E7 Pay Rate: £12.20 per hour PAYE 36.25 Monday – Friday, normal working hours This opening assignment is for 3 months City: COVENTRY A Customer Care Administrator is required to be part of a high performing... 
Complaints
Hourly pay
Contract work
Temporary work
Work at office
Working Monday to Friday

Triumph Consultants Ltd

Coventry
4 days ago
£41k - £56k per annumEstimated
 ...Job: Complaints and Customer Experience Lead Location: Birmingham-hybrid 2 office days, 3 WFH days Salary: £30,000 to £40,000 DOE Are you passionate about ensuring fairness and transparency in customer interactions? Do you thrive on resolving issues and enhancing customer... 
Complaints
Work at office
Hybrid work

MERJE Ltd

Birmingham
2 days ago
£25k - £34k per annumEstimated
 ...provision and to be the provider of choice to the residents of Sutton Coldfield. We are now looking for an experienced, Part-Time Complaints Handler / Lead to support us in addressing and learning from our patients’ complaints and feedback. You will be a patient advocate... 
Complaints
Part time
Hybrid work
3 days week

eRecruitSmart

Sutton Coldfield, West Midlands
5 days ago
£34k - £45k per annumEstimated
 ...business truly put the needs of their customers first, that’s why we need Customer Champions who love going above and beyond! The Complaints & Customer Service Advisor is responsible for delivering an exceptional customer service to customers over many platforms. They will... 
Complaints
Hybrid work

Cactus Search

Coleshill, Warwickshire
4 days ago

£28.37k per annum

 ...Work for Orbit. Believe in people. The role 6 month contract(s) available We are looking for additional support in our Stage 1 Complaints team. In this role you will manage customer complaints in line with regulations and operational service delivery through a multi-... 
Complaints
Full time
Contract work
For contractors
Live in
Flexible hours

Vacancy Filler

Coventry
9 days ago

£29 - £31 per hour

Job Title: CAMHS Senior Clinician (PALS Complaints) - Locum Role Agency: Hunter Mental Health Location: Worcester, United Kingdom Position Type: Locum, Band 7 Hourly Rate: £29-31ph About Hunter Mental Health: Hunter Mental Health is a leading agency providing staffing... 
Complaints
Hourly pay
Contract work
Locum

Hunter AHP

Worcester, Worcestershire
20 days ago
£29k - £40k per annumEstimated
 ...Sanctuary Personnel is currently seeking an experienced Band 7CAMHS Mental Health Nurse (PALS Complaints)to take on a new locum opportunity based in Worcester. Location: Worcester Contract Type: Locum, 3-month ongoing contract Pay Rate: £30.48per hour (assignment... 
Complaints
Hourly pay
Contract work
Work placement
Locum
Remote job
Shift work

Sanctuary Personnel Ltd

Worcester, Worcestershire
5 days ago
 ...Division. The post holder will oversee the clinical effectiveness of all services within the Division, ensuring that response to Complaints, Patient Experience and Staff Survey feedback are managed and form part of continued improvement across the Division. This information... 
Complaints
Part time
Bank staff
Local area
Rotating shift
Sunday

Birmingham Community Healthcare NHS foundation Trust

Kings Norton, West Midlands
16 days ago
 ...Are you looking to try a new role and a new challenge? Why not consider joining the Patient Experience Team as a Complaints Officer. To work within our integrated Quality Department to ensure complaints and enquiries are investigated and responded to within national... 
Complaints
Part time
Work at office
Local area
Immediate start
Worldwide

UHCW NHS Trust

Coventry
28 days ago
£21k - £24k per annumEstimated
 ...performance Understand and operate within regulatory framework and identify and escalate any risks to the business Identify complaints and act upon them in line with company policy Actively expand personal technical and niche knowledge both informally (... 
Complaints
Permanent employment
Work at office
1 day week
Working Monday to Friday

Benefact Group plc

Birmingham
1 day ago
£66k - £90k per annumEstimated
 ...sessions with heavily discounted prices. Dedicated clinical team available to support you on a day-to-day basis offering support with complaints, private and specialist treatments, training and development Full range of comprehensive materials available however flexibility... 
Complaints
Full time
Flexible hours

Rodericks Dental

Evesham, Worcestershire
4 days ago

£13 - £16 per hour

 ...rotas are completed and handed to the Person in Charge. Assist the Care Manager in the resolution of any Service Users’ catering complaints. Supervise the kitchen staff and assist with the induction and training programme for new staff and participate in staff reviews... 
Complaints
Part time
Apprenticeship
Flexible hours
Rotating shift

Maria Mallaband Care Group

Stourport-on-Severn, Worcestershire
3 days ago
£21k - £29k per annumEstimated
 ...relevant trade qualifications or possess equivalent experience. Additionally, you must be capable of handling enquiries and resolving complaints effectively, even outside regular office hours. The post is offered on a shift rota basis, 7 days a week, 365 days per year (37... 
Complaints
Work at office
Shift work
Rotating shift

We Manage Jobs(WMJobs)

Walsall, West Midlands
4 days ago
£21k - £28k per annumEstimated
 ...relevant trade qualifications or possess equivalent experience. Additionally, you must be capable of handling enquiries and resolving complaints effectively, even outside regular office hours. The post is offered on a shift rota basis, 7 days a week, 365 days per year (37... 
Complaints
Work at office
Work from home
Shift work
Rotating shift

Housing Quality Network

Walsall, West Midlands
4 days ago
£21k - £24k per annumEstimated
 ...arriving at the hotel, you’ll greet guests, assign rooms, take payments and general administrative duties. Ensure all guest enquires/complaints are dealt with in a friendly and professional manner, always ensuring guest satisfaction throughout their stay. Is this the... 
Complaints
Full time
Apprenticeship

The QHotels Collection

Kenilworth, Warwickshire
8 days ago
£21k - £24k per annumEstimated
 ...operation and knowledge of the administrative system. You will thrive with exposure to problem solving scenarios and handle all client complaints with empathy and grace, You will have excellent customer service skills to help put our enquirers at ease. We really hope your... 
Complaints
Hourly pay
Immediate start
Shift work

Avery Healthcare Group

Stratford-upon-Avon, Warwickshire
5 days ago

£28k - £32k per annum

 ...supported living, ensuring the provision of regular feedback, information and opportunities for involvement in their life. Investigate complaints, concerns or incidents, record findings and instigate appropriate actions and to report to Senior Management Team as well as any... 
Complaints
Full time
Immediate start
Holiday work
Rotating shift

NHS Jobs

Dudley, West Midlands
1 day ago

£30k - £33k per annum

 ...regulations and company procedures Support staff on a day-to-day basis promoting good practice and responding to concerns or first-line complaints.Minimum 2 years experience working within children’s residential. QCF Level 3 Children & Young People qualification or equivalent.... 
Complaints
Full time
Work from home
Home office

Salutem Care and Education

Wednesbury, West Midlands
3 days ago
 ...sessions with heavily discounted prices. Dedicated clinical team available to support you on a day to day basis offering support with complaints, private and specialist treatments, training and development Full range of comprehensive materials available however flexibility... 
Complaints
Part time
Relocation
Flexible hours
Shift work

Rodericks Dental

Nuneaton, Warwickshire
4 days ago
 ...governance and expert practice support - giving you the time to concentrate on delivering excellent patient care Access to an in-house complaint team Well-managed appointment book Practice level marketing support Network of 380+ practices making it easier to relocate Why we'... 
Complaints
Permanent employment
Part time
Local area
Relocation
Saturday
1 day week

Bupa Dental Care

Sutton Coldfield, West Midlands
1 day ago
£69k - £94k per annumEstimated
 ...products. Ensure that all hospitalised patients are monitored in accordance with RCVS and VDS guidelines. Ensure that all client complaints are handled sensitively and in accordance with the IVC Complaints Policy. Ensure that referrals to specialist vets are made... 
Complaints
Relocation package
Full time
Local area
Rotating shift
Weekend work

Vetisco

Birmingham
4 days ago
£26k - £36k per annumEstimated
 ...Optometrists to ensure that each customer you dispense receives a consistent quality handover. Manage aftersales service (including complaints and problem solving) in a customer service focused can do manner. Contribute to achievement of individual and team sales targets... 
Complaints
Full time
Part time
1 day week

Specsavers

Coventry
4 days ago
£22k - £29k per annumEstimated
 ...taking action points Supporting with any HR related processes HR admin, first point of contact for advice. Dealing with any complaints and corresponding with the Managing Director Email correspondence on behalf of the Managing Director Generating reports... 
Complaints
Full time
Part time
Work at office

Page Personnel Sales

Solihull, West Midlands
1 day ago
£36k - £48k per annumEstimated
 ...registration with a registered body Experience managing clinical teams and working with clinicians Managing patient feedback, including complaints Budget management Ability to establish good working relationships with team and wider hospital teams Be able to communicate well... 
Complaints
Full time
Flexible hours

NHS Jobs

Binley, West Midlands
2 days ago