Average salary: £35,499 /yearly
More stats£20.91 per hour
...managers.
Role Includes:
Handle all customer inquiries courteously and professionally through various channels.
Resolve customer complaints and inquiries promptly within set timelines, coordinating with relevant departments when necessary.
Provide information and...
Complaints
Full time
Contract work
Temporary work
Immediate start
£29k - £40k per annumEstimated
...enquiries on the telephone, by post, e-mail, internet, fax and in person within specified timescales
Ensure customer enquiries and complaints are effectively resolved liaising with other departments as necessary
Due to high volumes of CVs received, we are not able to...
Complaints
Hourly pay
Full time
Temporary work
...positive and effective relationships across the organisation at all levels.
· To ensure the effective handling of enquires and complaints received by service via all means of communication, including the oversight of office systems.
· To work with a high degree of autonomy...
Complaints
Contract work
Work at office
Local area
Shift work
£400 per day
...building positive and effective relationships across the organisation at all levels.
· To ensure the effective handling of enquires and complaints received by service via all means of communication, including the oversight of office systems.
· To work with a high degree of...
Complaints
Full time
Work at office
Shift work
...08:30
End Time : 17:00
Salary: £17.75
Overall Purpose of Job
To be responsible for dealing effectively with the corporate complaints, Members enquiries and Ombudsman enquiries.
To work as part of a team to deliver high quality responses to customers complaints and...
Complaints
Full time
Contract work
Immediate start
...Authority enforcement
Duties:
To assist with noise investigations and clearance of a backlog of noise related work
Noise monitoring (commercial noise sources)
Installing noise monitoring equipment and reviewing results
Complaint investigation
Event support...
Complaints
Full time
Contract work
Local area
Immediate start
...the following experiences:
Knowledge of Contact Centre operations, service delivery and telephony systems
Knowledge of CRM and complaint systems
Knowledge of resident experience standards, policies and practices
Local Authority experience is extremely beneficial...
Complaints
Permanent employment
Contract work
Temporary work
Local area
Hybrid work
Shift work
Working Monday to Friday
...housing supply, including knowledge of S106 agreements and unilateral undertakings.
# Experience of dealing with resident and public complaints and consultation and engagement.
# Experience of working in a multi discipline and cross-organisational groups.
# Proven track...
Complaints
Full time
Contract work
For contractors
Interim role
Work at office
Local area
Immediate start
Work from home
Flexible hours
£21k - £28k per annumEstimated
...materials for evaluation made by Head Office, complete bench marking sessions and feedback results.
Provide daily and weekly updates on complaints, HQEs and other parameters as required.
Work closely with the Head Baker on Quality improvement projects and provide support...
Complaints
Work at office
Flexible hours
£25k - £34k per annumEstimated
...Optometrists to ensure that each customer you dispense receives a consistent quality handover.
Manage aftersales service (including complaints and problem solving) in a customer service focused ‘can do’ manner.
Contribute to achievement of individual and team sales...
Complaints
Permanent employment
Full time
Part time
Immediate start
Flexible hours
1 day week
£42k - £57k per annumEstimated
...Must be a Solicitor with 1-4+ years PQE within Civil Litigation
• Managing expectations of clients and effectively deal with any complaints that arise as in line with Company policy
• Candidates must litigation experience from commencing proceedings all the way through...
Complaints
£21k - £27k per annumEstimated
...skills.
* Strong customer service skills.
* Excellent communication skills, both written and oral.
* Ability to handle customer complaints in a smooth and professional manner.
Shift/Hours: -
Monday - Friday 09:00-18:00 & two Saturdays per month - 08:00-13:00
Rates...
Complaints
Hourly pay
Permanent employment
Temporary work
Shift work
Saturday
Working Monday to Friday
£34k - £47k per annumEstimated
...club to offer a first-class supporter experience.
Key Responsibilities:
• Manage and log all inbound enquiries, feedback and complaints
• Review all outbound correspondence against the Supporter Services team KPIs, raising and maintaining quality of service
•...
Complaints
Flexible hours
£28k - £38k per annumEstimated
...designated estates. You will liaise with the managing agents to obtain compliance data and will be responsible for coordinating and handling complaints.
To be successful in the role, you will have:
Strong understanding of legislation relating to service charges and knowledge of...
Complaints
Permanent employment
Full time
Part time
Work at office
Relocation
Flexible hours
Working Monday to Friday
L&Q
West Ham, Greater London
1 day ago
£21k - £28k per annumEstimated
...administration and operations issues
Provide management presence at all times by assisting with the handling of guests’ needs and complaints tactfully and efficiently
Inspect front of house and back of house regularly for cleanliness and orderliness
Ensure that front...
Complaints
Full time
Local area
Worldwide
Shift work
Night shift
£42k - £57k per annumEstimated
...SLAs and KPIs
• Efficiently and effectively run your own caseload
• Managing expectations of clients and effectively deal with any complaints that arise as in line with Company policy
• Candidates must litigation experience from commencing proceedings all the way through...
Complaints
£23k - £31k per annumEstimated
...challenges that this role brings
- You’ll support and develop your team to be proactive, investigate and resolve every question or complaint, however if things don’t go quite right, you’ll be confident to step in and take ownership
- You’ll support the Retail Manager...
Complaints
Full time
Holiday work
Shift work
£21k - £29k per annumEstimated
...resident interaction.
Processing supervisory or trade reports to determine action required to resolve repairs.
Resolution of minor complaints at call level
Maintain logs and monitor variation request.
Maintain and action emails from contract mailboxes.
Answering...
Complaints
Permanent employment
Full time
Contract work
Local area
Axis Europe
Stratford, Greater London
more than 2 months ago
£34.9k - £38k per annum
...Microsoft teams and CRM/Microsoft D365 software)
Experience in actioning and negotiating tenancy renewals.
Have experience in managing complaints within target times and managing resident expectations for a positive result.
Have an excellent understanding of tenancy...
Complaints
Permanent employment
Full time
Contract work
Work at office
Hybrid work
2 days week
3 days week
1 day week
Working Monday to Friday
£25k - £34k per annumEstimated
...the teams day to day activities to ensure they deliver team and individual targets, and we are compliant with the Housing Ombudsman complaint handling code as detailed in the role profile.
To be successful in this role, you will need to be a quick learner with good influencing...
Complaints
Permanent employment
Full time
Contract work
Part time
Fixed term contract
Work at office
Hybrid work
Holiday work
Flexible hours
L&Q
Stratford, Greater London
25 days ago
£35 - £60 per hour
...ensure continual improvement of service delivery and assessment of the impact of changes in patient care.
Lead and contribute to complaints responses/reviews, significant event, peer review and other shared learning activities
Identify opportunities for shared learning...
Complaints
Hourly pay
Permanent employment
Full time
Locum
Private practice
Work at office
Local area
Immediate start
Holiday work
Shift work
Rotating shift
£37.5k per annum
...in the reporting of Clinical and Non-Clinical Risk Assessments and incidents.
Assist in the investigation of verbal and written complaints according to Company Policy.
Clinical Professional Responsibilities
Assess the individual’s health needs and provide holistic...
Complaints
Permanent employment
Full time
Locum
Private practice
Work at office
Local area
Immediate start
Shift work
£21.84k per annum
...invoicing, membership data, claims data, communication materials and other associated queries as appropriate
Deal with any initial complaints and escalate in line with company processes
Relationship Building
Develop, maintain and cultivate a constructive and...
Complaints
Apprenticeship