Average salary: £26,717 /yearly

More stats
£21k - £30k per annumEstimated
An excellent opportunity is available within Sunderland City Council's Complaints and Feedback Team for a full-time Complaints Officer. The successful candidate will be a clear and confident communicator with excellent customer service skills and committed to providing the... 
Complaints
Permanent employment
Full time
Work from home
Hybrid work
Sunderland, Tyne and Wear
5 days ago
£35k - £50k per annumEstimated
 ...personnel are advised of product non-conformance and corrective / preventative actions; Undertake relevant analysis in respect to complaints and complete within the complaints system; Calibrate, develop methods and standardise all equipment and chemicals in line with... 
Complaints
Permanent employment
For contractors
Worldwide

NES Fircroft

Hartlepool, County Durham
4 days ago

£12 per hour

 ...rotas are completed and handed to the Person in Charge. Assist the Care Manager in the resolution of any Service Users’ catering complaints. Supervise the kitchen staff and assist with the induction and training programme for new staff and participate in staff reviews... 
Complaints
Full time
Apprenticeship
Flexible hours
Rotating shift

Maria Mallaband Care Group

Hartlepool, County Durham
3 days ago

£13.69 per hour

 ...case management files with relevant information and documents *Provide an excellent customer service in relation to enquiries and complaints within policies and procedures as well as offering advice and supporting information that will produce positive outcomes for customers... 
Complaints
Full time
Local area

A T R Ltd

Sunderland, Tyne and Wear
5 days ago

£32.97 per hour

 ...professional support. 2. b) Providing support to the Legal Management Team, including assisting in the investigation of code of conduct complaints. 3. c) To assist in ensuring that Legal Services is appropriately resourced and managed and demonstrates compliance with Corporate... 
Complaints
Full time
Traineeship
Work at office
Local area
Flexible hours

The Jeya Group Ltd

Loansdean, Northumberland
9 days ago
£26k - £37k per annumEstimated
 ...4) Time keeping and attendance – Ensure you have no more than three instances of absence or lateness. 5) Quality and customer complaints – Ensure you do not have any issues recorded against you. We know mistakes can happen, so you’ve got the opportunity to redeem this... 
Complaints
Apprenticeship
Flexible hours

Arnold Clark Group

Sunderland, Tyne and Wear
3 days ago
 ...promotions offered.   Maintaining a safe and tidy working environment, with any defective equipment reported.   Report any guest complaints or queries to a supervisor.   To accurately monitor any wastage, ensuring this is recorded through the till system.  Complete... 
Complaints
Part time
Long term contract
Local area
Flexible hours

Sodexo Ltd

Newcastle upon Tyne
2 days ago
£21k - £26k per annumEstimated
 ...with anti-social behaviour and ensuring repairs are carried out Listening to residents and dealing with issues before they become a complaint. When a complaint does arise, taking ownership and investigating fully- it is important that our residents are listened to and... 
Complaints
Local area

Anchor Hanover Group

Newcastle upon Tyne
1 day ago

£23.5k - £24k per annum

 ...systems with all client requests, ensuring notes are updated from request to follow-up calls through to resolution. Handling client complaints promptly and efficiently, ensuring the client is always kept informed and satisfied with the resolution. Co-ordinating the... 
Complaints
Full time
Apprenticeship
For subcontractor
Local area

Churchill Group

Gateshead, Tyne and Wear
2 days ago
 ...development and incentives Complete and sign all relevant documentation as laid down by company procedures Deal with customer complaints or feedback efficiently and in a professional manner escalating any issues to senior management. Carry out stock checks at designated... 
Complaints
Part time
Long term contract
Local area
Flexible hours
Shift work

Sodexo Ltd

Newcastle upon Tyne
2 days ago

£11.62 per hour

 ...care enquiry on to a sales form which is then forwarded directly to the care home. Being first point of contact for feedback and complaint handling, to collate the detail professionally and with delicacy to forward the complaint via email directly to our client for review... 
Complaints
Hourly pay
Full time
Temporary work
Immediate start
Saturday
Working Monday to Friday

HR GO Recruitment

Gateshead, Tyne and Wear
4 days ago
 ...incidents to senior management and/or HR.  Cash Handling.  Cashing up tills.  Complete stock sheets.  Deal with customer complaints efficiently.  Carry out stock checks at designated times.  Check catering outlet at end of service for cleanliness and... 
Complaints
Part time
Long term contract
Local area
Shift work

Sodexo Ltd

Newcastle upon Tyne
2 days ago
£24k - £34k per annumEstimated
 ...performance environment. Communicate and engage with internal and external personnel with professional integrity. Recognise potential complaint situations and make effective steps to avoid and/or resolve these situations. Attend all professional development events. Actively... 
Complaints
Full time

Sunderland AFC

Sunderland, Tyne and Wear
7 days ago

£28 per hour

 ...you the time to concentrate on patient care. A large support network of clinicians and regional external events Access to an in-house complaint team and medico legal support Discounted continuous professional development (CPD) Sponsored education Established career pathways... 
Complaints
Hourly pay
Contract work
Part time
Long term contract
Saturday
Afternoon shift
Early shift
Monday to Wednesday

Bupa Dental Care

Bishop Auckland, County Durham
21 days ago

£350 per day

 ...Highest standards of clinical governance & expert support A comprehensive on-boarding and induction process Access to in-house complaint team and medico legal support About Bupa Dental Care North Shields Established with 5 surgeries, modern working environment,... 
Complaints
Contract work
Part time
Locum
Long term contract
Monday to Thursday
Working Monday to Friday

Bupa Dental Care

North Shields, Tyne and Wear
14 days ago
£24k - £34k per annumEstimated
 ...arising from risk assessments. Ensurecustomers and their families know how to communicate directly with Be Caring, including the complaints process. Introduce Care and Support Workers to the customer and their family. Attend reviews with multi-disciplinary teams involving... 
Complaints
Permanent employment
Full time
Contract work
Local area
Shift work
Night shift
Rotating shift

Be Caring Ltd

Newcastle upon Tyne
4 days ago
£34k - £48k per annumEstimated
 ...policies and procedures. • Ensure compliance with CCG, local authority and other contracts, and CQC regulations. • Investigate complaints and report to senior management in an appropriate manner. • Support senior managers by making the best use of resources and working... 
Complaints
Full time
Contract work
Work at office
Local area
Shift work
Rotating shift

Be Caring Ltd

Newcastle upon Tyne
4 days ago

£34.14k - £41.6k per annum

 ...responses to requests for information (including cross government reporting, Freedom of Information requests, Audit Committee briefings and complaints) accurately and timeously. For a full list of responsibilities, please follow the apply link. About you Candidates will be... 
Complaints
Full time
Work at office
Flexible hours

Government Internal Audit Agency

Newcastle upon Tyne
16 days ago
 ...planned change authorisations, verifying and performing quality checks (including sampling, inspections and audits) and investigating any complaints to ensure appropriate corrective and preventative actions (CAPAs) are taken. Ensure the PQS system and all departmental... 
Complaints
Work at office
Worldwide

Real Staffing

Newcastle upon Tyne
1 day ago
 ...management. Maintaining a safe and tidy working environment, with any defective equipment reported. Deal with customer and staff complaints effectively and efficiently. Encouraging and motivating staff to actively upsell products and maximise revenue capture. To... 
Complaints
Part time
Long term contract
Local area
Flexible hours
Shift work

Sodexo Ltd

Newcastle upon Tyne
2 days ago