Average salary: £28,181 /yearly

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£28k per annum

 ...sure our people are safe and working safely, striving to eliminate or mitigate all health and safety risks · Manage customer complaints quickly and effectively. · Seek opportunities to improve operational performance and drive down costs without compromising... 
Complaints
Permanent employment
Full time
Contract work
Part time
Work from home
Hybrid work
Flexible hours

Serco Limited

Staffordshire
11 hours agonew

£40k - £45k per annum

 ...Operations Manager As the Operations Manager, you will hold a critical role in the call centre, overseeing complaints. Your responsibilities will span various areas: developing operational policies, analysing performance data, managing the complaints and improving processes... 
Complaints
Permanent employment
Full time
Temporary work

Hays Specialist Recruitment

Staffordshire
7 days ago
£33k - £45k per annumEstimated
 ...ensure a safe and profitable delivery Complete site safety visits with OCS contract managers to ensure that the contracts remain complaint Attend a client weekly/monthly meeting to provide projects update Ensure all projects are entered onto the OCS CRM system Manage... 
Complaints
Full time
Contract work
Temporary work
For subcontractor
Local area

OCS Group (UK) Ltd

Staffordshire
12 days ago

£22.21k - £23.14k per annum

 ...required. Establish and maintain excellent relationships with customers and potential customers, handling and escalating queries and complaints where appropriate. To undertake cleaning duties as required to ensure the facilities are well presented and monitor standards of... 
Complaints
Full time
Local area
Rotating shift
Weekend work

Staffordshire University

Staffordshire
1 day ago

£23.5k - £23.89k per annum

 ...customers, you will use your excellent communication skills and professional and friendly manner to support customers with queries or complaints. You will be required to listen, probe and investigate enquiries to determine the underlying needs of the customer, escalating... 
Complaints
Full time
Working Monday to Friday

Staffordshire County Council

Staffordshire
8 days ago
£26k - £35k per annumEstimated
As Assistant Manager, you'll be at the heart of our management team helping to ensure the smooth running of a busy pub. Join us at Chef & Brewer, a collection of unique country-style pubs set in beautiful locations across the country which are welcome escapes for our customers...
Complaints
Shift work

Greene King

Burton-on-Trent, Staffordshire
1 day ago

£28k - £35k per annum

Tamworth Permanent £28,000 - £35,000 per year My client is a leading Facilities Management organisation based in Tamworth, seeking an experienced ER Advisor to join the HR team on a permanent basis. You will deliver a quality service remotely, by given our customers across...
Suggested

Page Personnel Sales

Tamworth, Staffordshire
2 days ago
We’re on the lookout for a new Assistant Manager to join our team! Enter a world of variety and opportunity with us at Marston’s. Having a natural talent for leading and motivating others, you’ll share moments of joy with our team and guests. You and the team will pride yourselves...
Suggested

Spread Eagle Gailey

Stafford, Staffordshire
1 day ago

£13 - £14 per hour

 ...Our specialist client has a hybrid-working role available on a 3 month contract initially as a Complaint Resolution Coordinator. This position is working in a busy team who are responding to requests captured by the call centre for any issues clients may have. You will be... 
Complaints
Contract work
Temporary work
Work at office
Immediate start
Hybrid work
Newcastle-under-Lyme, Staffordshire
1 day ago

£27k per annum

Store: Burton-on-Trent Hours: Full time - 42 hours ideally but flexible for the right candidate (weekend working is required) Previous Optical and management experience is essential for this role So, we take their career development very seriously indeed. Thanks to our...
Complaints
Full time
Flexible hours

Specsavers

Burton-on-Trent, Staffordshire
2 days ago
£32k - £43k per annumEstimated
Great opportunity for career progression Competitve salary and hybrid working This leading and reputable firm has excelled in client wins and subsequently they're looking for talented and ambitious newly qualified accountants to join their excellent team. Servicing ...
Complaints
Traineeship
Work at office
Hybrid work
Holiday work
Flexible hours

Michael Page (UK)

Leek, Staffordshire
1 day ago
£44k - £61k per annumEstimated
 ...quality and support PEM with actions to improve project KPIs ~ Accountable for closing Non-Conformance, Root Cause Analysis, Customer Complaints under PDG scope and handover to function to prevent reoccurrence of issues ~ Responsible delivery of technical solutions on-time... 
Complaints
Contract work
Relocation package
Worldwide

GE Renewable Energy

Staffordshire
more than 2 months ago

£29.48k per annum

 ...time resolution to customer queries. Using internal tools to assist and take ownership of customer enquiries. Resolving customer complaints. Liaising with internal departments. Escalating queries where necessary. Investigating issues thoroughly. Promoting... 
Complaints
Work from home
Hybrid work
Shift work
Sunday
Afternoon shift

bet365

Stoke-on-Trent, Staffordshire
3 days ago
 ...customer and bank information. Follows security policies and procedures to prevent bank and customer losses. Resolves customer complaints. mortgage, insurance, wealth management) Works collaboratively with the banking team to achieve customer service and sales objectives... 
Suggested

Sedona Staffing Services

Lichfield, Staffordshire
1 day ago
 ...site inductions Chase up drawings and documents that need approving, all file names and structures are accurate to ensure we are complaint A strong background in administration or document control At Willmott Dixon we provide an inclusive and flexible working environment... 
Complaints
Flexible hours
Day shift

Willmott Dixon

Stoke-on-Trent, Staffordshire
3 days ago
£34k - £45k per annumEstimated
 ...patient safety elements are progressed and that wider support is provided to the governance agenda. To oversee and lead the Hospital’s complaints policy and ensure all complaint are investigated and responded to in a timely manner. Undertake clinical and non-clinical... 
Complaints
Local area
Flexible hours
Rotating shift
Working Monday to Friday

Active Care Group

Wheaton Aston, Staffordshire
1 day ago
£46k - £62k per annumEstimated
 ...you the time to concentrate on delivering excellent patient care Access to industry-leading support functions such as an in-house complaints team, marketing support, compliance and IT Well-managed appointment book Network of 380+ practices making it easier to... 
Complaints
Permanent employment
Fixed term contract
Locum
Relocation

Bupa Dental Care

Burton-on-Trent, Staffordshire
1 day ago
 ...and ensuring timely tax payments Overseeing staff employed on the property. Ensuring regular building upkeep, addressing tenant complaints, and coordinating repairs and maintenance services Handling building inspections for prospective tenants or buyers. Managing... 
Complaints
Full time
Work at office
Local area
Saturday
Weekday work
Working Monday to Friday

Pertemps Burton Commercial

Burton-on-Trent, Staffordshire
1 day ago
 ...Contribute additional revenues through growth in all possible lines of business - increase Customer Share of Wallett Manage problem and complaint resolution, providing solutions that improve customer loyalty and reduce risk / exposure Accountable for customer satisfaction... 
Complaints
Permanent employment
Flexible hours

Finning International

Cannock, Staffordshire
1 day ago

£50k per annum

 ...service activities, and leading maintenance service activities at onshore and offshore substations. Manage fault reports & customer complaints. Ability to travel globally. Valid driver's license. Proficiency in English; other languages valued. Around 160 days/... 
Complaints
Offshore
Holiday work

Jefferson Wells

Stafford, Staffordshire
2 days ago
 ...demonstrate a commitment to quality service to patients, physicians, the public and co-workers. Obtains and documents patient chief complaint. in the medical record. Communicates with patients regarding provider advice/instructions within scope of training. Adheres... 
Complaints
Full time
Work at office

Mary Washington Healthcare

Stafford, Staffordshire
1 day ago
 ...and refreshments Chase up drawings and documents that need approving, all file names and structures are accurate to ensure we are complaint Support with the coordination of any social value activity Essential and Desirable Criteria The ideal candidate: A... 
Complaints
Flexible hours
Day shift

Willmott Dixon

Stoke-on-Trent, Staffordshire
3 days ago
£36k - £49k per annumEstimated
 ...Local Governance meetings and oversee the risk register, on behalf of the Hospital Director. To oversee and lead the Hospital’s complaints policy and ensure all complaint are investigated and responded to in a timely manner. Undertake clinical and non-clinical investigations... 
Complaints
Local area
Flexible hours
Rotating shift
Working Monday to Friday

Active Care Group

Wheaton Aston, Staffordshire
1 day ago
 ...Pathway are in line with the overall aims of the organisation and with policies and procedures. To report any problems/difficulties/complaints to the Operations Director and to participate in any follow up work required. Attend meetings where appropriate, both... 
Complaints
Permanent employment
Local area
Flexible hours
Afternoon shift

Pathway Project Lichfield

Lichfield, Staffordshire
2 days ago

£32k - £35k per annum

 ...an excellent relationship throughout their journey Key Responsibilities: * Load sales orders * Resolve customer queries and complaints * Complete account reviews in line with targets * Assist with (or manage if appropriate) new opportunities arising from... 
Complaints
Work at office

Universal Business Team

Great Wyrley, Staffordshire
1 day ago
£21k - £28k per annumEstimated
 ...Invoicing team to deal with any invoice queries Dealing with enquiries from the drivers by phone and email Dealing with any complaints from drivers or customers Updating the system to book deliveries and collections, and to ensure the information on the rental... 
Complaints
Temporary work
Work at office
Working Monday to Friday

Brampton Recruitment Ltd

Stoke-on-Trent, Staffordshire
1 day ago
 ...to obtain appointments. · Arrange and diarise quality appointments for Schools Business Development Managers (BDMs) · Deal with complaints swiftly. The suitable candidate will have GCSE or equivalent in Maths and English,experience of cold calling businesses with proven... 
Complaints
Full time
Apprenticeship
Local area
Flexible hours
Working Monday to Friday

Stone Group Ltd, A Converge Company

Stafford, Staffordshire
1 day ago
£24k - £32k per annumEstimated
 ...information both to and from store management and crews 2. Customer Service Assist customers with their questions, problems and complaints Promote CVS customer service culture. (Greet, offer help, and thank) Handle all customer relations issues in accordance with... 
Complaints
Hourly pay
Permanent employment
Full time
Temporary work
Immediate start
Flexible hours
Shift work
Night shift
Weekend work
Day shift
Early shift

CVS Health

Stafford, Staffordshire
5 days ago
£33k - £45k per annumEstimated
 ...management of patient services, ensuring service delivery is in accordance with local and national guidelines Maintain an effective complaint management system in order to deliver the highest standard of patient service within the available resources Actively participate and... 
Complaints
Full time
Local area

NHS Jobs

Rugeley, Staffordshire
4 days ago
£32k - £44k per annumEstimated
 ...procedures, best practice and objectives. To critically appraise and recommend decisions on formal applications and enforcement complaints under planning and associated legislation (including those relating to listed buildings, conservation areas, tree preservation orders... 
Complaints
Contract work

Essential Employment

Stoke-on-Trent, Staffordshire
5 days ago