Average salary: £37,734 /yearly
More statsSearch Results: 128 vacancies
£21k - £30k per annumEstimated
An excellent opportunity is available within Sunderland City Council's Complaints and Feedback Team for a full-time Complaints Officer.
The successful candidate will be a clear and confident communicator with excellent customer service skills and committed to providing the...
Complaints
Permanent employment
Full time
Work from home
Hybrid work
£13.69 per hour
...case management files with relevant information and documents
*Provide an excellent customer service in relation to enquiries and complaints within policies and procedures as well as offering advice and supporting information that will produce positive outcomes for customers...
Complaints
Full time
Local area
£26k - £37k per annumEstimated
...4) Time keeping and attendance – Ensure you have no more than three instances of absence or lateness.
5) Quality and customer complaints – Ensure you do not have any issues recorded against you. We know mistakes can happen, so you’ve got the opportunity to redeem this...
Complaints
Apprenticeship
Flexible hours
Arnold Clark Group
Sunderland, Tyne and Wear
2 days ago
£21k - £25k per annumEstimated
...with anti-social behaviour and ensuring repairs are carried out
Listening to residents and dealing with issues before they become a complaint.
When a complaint does arise, taking ownership and investigating fully- it is important that our residents are listened to and...
Complaints
Local area
Anchor Hanover Group
North Shields, Tyne and Wear
2 days ago
£24k - £34k per annumEstimated
...performance environment.
Communicate and engage with internal and external personnel with professional integrity.
Recognise potential complaint situations and make effective steps to avoid and/or resolve these situations.
Attend all professional development events.
Actively...
Complaints
Full time
£21k - £29k per annumEstimated
...to improve it, when required.
Ensures that all quality controls are taking place and that line spoilage, isolations and customer complaints are constantly under review, including the necessary actions to improve.
Ensures proper implementation of the required WCP standards...
Complaints
Apprenticeship
Immediate start
Shift work
Night shift
Early shift
Working Monday to Friday
Scantec Personnel Limited
Newcastle upon Tyne
2 days ago
£11.62 per hour
...care enquiry on to a sales form which is then forwarded directly to the care home.
Being first point of contact for feedback and complaint handling, to collate the detail professionally and with delicacy to forward the complaint via email directly to our client for review...
Complaints
Hourly pay
Full time
Temporary work
Immediate start
Saturday
Working Monday to Friday
£21k - £25k per annumEstimated
...the Practice. Extract notes and patient's summaries from computer Opening & stamping of all mail. Sending & receiving emails. To bring to the attention of the Practice Manager all complaints/comments/suggestions and report on any adverse/untoward incidents...
Complaints
Full time
Work at office
£25k - £36k per annumEstimated
...prioritising personal workload and meeting deadlines, then we want to hear from you. You should also have experience of dealing with customer complaints and enquiries and be able to demonstrate service excellence.
If you are interested in what you have read and meet our criteria, we...
Complaints
Permanent employment
Full time
Fixed term contract
Local area
Sunday
£20k - £30k per annum
...yard
- Be responsible for jump starting vehicles when needed, on-site training provided
- Politely refer any issues, queries, or complaints to the relevant manager
- Undertake any other tasks in the yard department to ensure that operational requirements are met
To...
Complaints
Permanent employment
Full time
40 hours per week
Working Monday to Friday
£350 per day
...Highest standards of clinical governance & expert support
A comprehensive on-boarding and induction process
Access to in-house complaint team and medico legal support
About Bupa Dental Care North Shields Established with 5 surgeries, modern working environment,...
Complaints
Contract work
Part time
Locum
Long term contract
Monday to Thursday
Working Monday to Friday
£24k - £34k per annumEstimated
...arising from risk assessments.
Ensurecustomers and their families know how to communicate directly with Be Caring, including the complaints process.
Introduce Care and Support Workers to the customer and their family.
Attend reviews with multi-disciplinary teams involving...
Complaints
Permanent employment
Full time
Contract work
Local area
Shift work
Night shift
Rotating shift
Be Caring Ltd
Newcastle upon Tyne
3 days ago
£34k - £48k per annumEstimated
...policies and procedures.
• Ensure compliance with CCG, local authority and other contracts, and CQC regulations.
• Investigate complaints and report to senior management in an appropriate manner.
• Support senior managers by making the best use of resources and working...
Complaints
Full time
Contract work
Work at office
Local area
Shift work
Rotating shift
Be Caring Ltd
Newcastle upon Tyne
3 days ago
£34.14k - £41.6k per annum
...responses to requests for information (including cross government reporting, Freedom of Information requests, Audit Committee briefings and complaints) accurately and timeously.
For a full list of responsibilities, please follow the apply link.
About you
Candidates will be...
Complaints
Full time
Work at office
Flexible hours
£24.81k per annum
...over the phone, emails, and updating MIS systems.
Provide outstanding customer service with a friendly approach.
Resolve customer complaints and issues, escalating to the appropriate department when necessary.
Benefits:
Free GP anywhere services
Free parking
A "Help...
Complaints
Permanent employment
£28k per annum
...maintain information on current works and contractual commitments
Carry out site visits with client and customers
Dealing with complaints and resolving concerns in a positive manner
Initiate/generate technical instructions, site notes and other site observations...
Complaints
Contract work
Temporary work
For subcontractor
£11.44 - £14.41 per hour
...primarily telephone, but also including email, SMS text and social media
- Take ownership of all contacts, including enquiries and complaints, and use initiative to develop practical solutions to resolve the situation
- Input quality and accurate information into core IT...
Complaints
Hourly pay
Permanent employment
Full time
Temporary work
Relocation
Sunday
...improve customer loyalty
- If things don’t go to plan, you will be pro-active and confident to investigate and resolve any question or complaint
- You’ll embrace change and rise to the challenges of a customer focussed role
- Your drive to achieve will lead you to exceed...
Complaints
Part time
Holiday work
Shift work
£31k - £45k per annumEstimated
...to applicants and agents over the telephone or in writing in connection with such planning applications, processing of enforcement complaints, planning appeals and providing advice to people to help them on development matters and support the efficient operation of the service...
Complaints
Contract work
Fixed term contract
Local area
Flexible hours
Newcastle Under Lyme Borough Council
Newcastle upon Tyne
2 days ago
£25k - £28k per annum
...smooth delivery of goods and services to fulfil production requirements
Checking and approving invoice discrepancies
Processing complaints regarding incorrect deliveries
Effective stakeholder liaison
It is expected that the successful candidate will have a good...
Complaints
Full time
For contractors
Working Monday to Friday
