Complaints jobs in Walton-on-Thames, Surrey

As an Assistant Manager you will work with the General manager to lead, motivate, and inspire the team to deliver delicious food & drink and a great customer experience every time. Crafted Pubs is a collection of premium pubs that have the individuality, quirk, warmth, and charm...

 ...Job Description We are looking to recruit a Complaints and Quality Specialist to join the Healix Health Services team based in Esher and Bristol. The Complaints and Quality Specialist will work closely with the Training and Development and Medical Claims Handling teams and... 

 ...operation and knowledge of the administrative system. You will thrive with exposure to problem solving scenarios and handle all client complaints with empathy and grace, You will have excellent customer service skills to help put our enquirers at ease.  We really hope your... 

 ...must be able to work from amin office located in Walton on Thames Good level of written English e.g. ability to rite responses to complaints Good computer skills Good communication skills e.g. ability to communicate with different stakeholders at different levels to conclude... 

 ...ensure compliance with policy through audit and ensure there are robust governance structures for the prevention and management of complaints, clinical incidents, and serious incidents. Work in partnership with the leadership team to ensure risk is appropriately managed... 

 ...ensure compliance with policy through audit and ensure there are robust governance structures for the prevention and management of complaints, clinical incidents, and serious incidents. Work in partnership with the leadership team to ensure risk is appropriately managed... 

 ...and process. To deliver an effective and efficient Void management process. To attend relevant training to help you either; be complaint, improve own technical skills and or other appropriate training that the business recognises. To be an ambassador for us and have... 

 ...the District Nurse / Team Leader. To be aware of budgetary issues and the needs for effective use of resources. To ensure that all complaints, untoward incidents, accidents and areas of clinical risk are identified and reported in accordance with Organisation policies and procedures... 

 ...Assisting customers with inquiries Promoting and selling products and services to achieve sales targets Dealing with customer complaints and resolving issues Keeping up to date with knowledge of the products Recommending and identifying additional products Communicate... 

 ...within SLA.CLIENT/RESIDENT RELATIONSHIP Proactively build client relationships to improve contract performance Investigate all complaints, enquiries and insurance claims and respond within a timely fashion. Undertake customer visits. Undertake joint crew checks... 

 ..., taking the necessary actions to resolve the problems or referring to the appropriate person. When required, chase up responses to complaints within optimum deadlines and forward to the correct party within the Trust. To ensure patient complaints and internal information governance... 

 ...resolve at root cause. Identifying and delivering resolution on trends through collaboration with the performance manager including complaints and compliance related issues arising from issues in Delivery Units or with couriers line with SLA's. Ensure a timely response to... 

 ...deliver contract requirements within SLA.Proactively build client relationships to improve contract performance Investigate all complaints, enquiries and insurance claims and respond within a timely fashion. Provide pre/post shift reports to client officers in a timely... 

 ...deliver contract requirements within SLA.Proactively build client relationships to improve contract performance Investigate all complaints, enquiries and insurance claims and respond within a timely fashion. Provide pre/post shift reports to client officers in a timely... 

 ...procedures, work instructions and forms. • Management of temperature excursions (inbound and outbound). • Management of Product Quality Complaints • Quality business partnering to support the business in the investigation, review and closure of quality records in the... 

 ...internal/external customers and suppliers at a technical level to investigate issues related to quality-related matters and customer complaints. 9. To communicate relevant aspects of the quality system to employees, as necessary, in order to support product and service... 

 .... * Sales: Promoting and selling products or services to meet or exceed sales targets. * Problem Resolution: Resolving customer complaints, concerns, or issues promptly and satisfactorily. * Product Knowledge: Maintaining up-to-date knowledge about the products or services... 

 ...resolve at root cause. Identifying and delivering resolution on trends through collaboration with the performance manager including complaints and compliance related issues arising from issues in Delivery Units or with couriers line with SLA's. Ensure a timely response... 

 ...within SLA. CLIENT/RESIDENT RELATIONSHIP Proactively build client relationships to improve contract performance Investigate all complaints, enquiries and insurance claims and respond within a timely fashion. Undertake customer visits. Undertake joint crew checks... 

 ...Working within a team environment and offering support Ensuring exceptional customer service Handling customer inquiries or complaints Maintaining a welcoming store environment Providing individual customer specific solutions The Person: An enthusiastic...