Average salary: £147,018 /yearly
More stats£47k - £63k per annumEstimated
United Kingdom, Slough
Global Service Desk and ITIL Process Manager
Location: Slough/Remote
Today, Lonza is a global leader in life sciences operating across three continents. While we work in science, thereâs no magic formula to how we do it. Our greatest scientific...
ITIL
Full time
Remote job
Lonza
Slough, Berkshire
more than 2 months ago
£45k - £62k per annumEstimated
...elements where the intent is to remove the cause of problems before they have had an impact. You will use technical foundations such as ITIL principles, along with a pragmatic and collaborative approach to define, embed, and champion problem management across Unily....
ITIL
Full time
Work at office
Worldwide
Hybrid work
Holiday work
Flexible hours
...pro-activity, matched by an ability to be a strong member of a team.
Experience of managed service environments, with an awareness of ITIL best practice.
Experience of build, test, and implementation of systems, along with 3PrdP line operational support.
Good...
ITIL
Work at office
Remote job
Rotating shift
£41k - £60k per annumEstimated
...IT Application Manager with a proven track record in service delivery and management. Your expertise includes budgetary responsibility, ITIL qualifications, SLA definition and monitoring, and customer relationship management. You possess strong interpersonal, communication,...
ITIL
Permanent employment
Full time
Work at office
Holiday work
Flexible hours
Wates Group
Slough, Berkshire
1 day ago
£37k - £50k per annumEstimated
...methods such as TOGAF and SABSA;
Technical risk assessments;
Software development and delivery;
ICT service delivery, including ITIL;
Enterprise security packages, security enforcing software and devices, such as identity management and federation, cryptography,...
ITIL
Full time
Work at office
Remote job
Flexible hours
Actica Consulting Limited
Guildford, Surrey
4 days ago
...Project Manager, the person:
Minimum 3 years of experience within Product or Project Management Office role
Working knowledge of ITIL Change Management, Risk Management and Mitigation, Budget Management and MoSCoW Requirements Technique
Proficient in business analytics...
ITIL
Permanent employment
Full time
Work at office
Remote job
Work from home
No agency
Flexible hours
£45.68k per annum
...both technical and non-technical and provide excellent customer service
Familiarity with IT service management frameworks, such as ITIL
Strong problem solving, diagnosis and monitoring skills in order to provide a high level of system availability
Analytical thinker...
ITIL
Full time
Part time
Fixed term contract
Work at office
Local area
Remote job
Holiday work
Flexible hours
£200 per day
...the user and communicate progress in a timely manner.
What you should bring to the role
- Professional qualifications desirable (ITIL)
- ServiceNow knowledge a bonus but not essential
- Knowledge of Security processes
- Knowledge of any of the following key technologies...
ITIL
Daily paid
Full time
Temporary work
For contractors
Summer work
Side job
Work at office
Local area
Immediate start
Hybrid work
Flexible hours
Shift work
Night shift
£54k - £75k per annum
...a new team, which has just implemented a new Software Asset Management Tool, as part of creating our own in-house multi-million-pound ITIL service management framework reporting to the software asset manager. You will be involved in continuously improving our service for our...
ITIL
Permanent employment
Full time
Summer work
Side job
Local area
Hybrid work
Holiday work
2 days week
£51k - £70k per annumEstimated
...modules
Hands-on experience in hardware/ software asset reconciliation
Experience in installing HAM/SAM Modules
Knowledge on ITIL modules such as Incident, Problem, Change & Request fulfilment
Hands-on experience in Creating and maintaining API’s and data integration...
ITIL
£32k per annum
...Windows, Apple, Android devices
Familiarity with InTune, LAN/WAN networking, Windows 10/11
Experience with Microsoft 365, Azure, and ITIL ticketing tools
Windows Servers, Active Directory, and remote access management
What We're Looking For:
Strong analytical mind...
ITIL
Permanent employment
Full time
Temporary work
Remote job
Shift work
Working Monday to Friday
£33k - £45k per annumEstimated
...Experience in or knowledge of some of the following areas would be advantageous but is not essential as training will be provided:
ITIL v3 or v4;
Scripting, programming, or markup languages (eg: Python, HTML, RegEx, JSON, SQL);
Microsoft Visio;
Business...
ITIL
Full time
Work at office
Hybrid work
Flexible hours
£27k - £37k per annumEstimated
...materials
Networking, IP schema and associated aspects
Key skills we would like to see (Desirable)
Relevant qualifications (Microsoft, ITIL)
Experience of Microsoft O365 management
Experience of an ISO27001/Cyber Essentials Plus environment
Location : Leatherhead,...
ITIL
Permanent employment
Full time
Contract work
Work at office
1 day week
£28k - £39k per annumEstimated
...related subject or relevant experience.
Be able to create technical documentation for a technical audience.
Working knowledge of ITIL framework. Technical investigation and problem-solving skills. - D
Experience in troubleshooting technical problems involving software...
ITIL
Part time
Flexible hours
Workingmums
Reading, Berkshire
2 days ago
...implement the necessary IT service skills and processes to support that vision
Skills
Role Specific
Extensive experience of ITIL disciplines and Service Management Framework
Management of IT outsourced third party service provision
Experience of working...
ITIL
Work at office
Offshore
Hybrid work
Holiday work
Flexible hours
2 days week
Allianz Popular SL.
Guildford, Surrey
18 hours ago
£44k - £59k per annumEstimated
...accurate customer feedback, among other duties on our software solutions and platforms.
~Follow-up, resolve or escalate of cases using ITIL procedures
~Track, describe and update the cases in our ITSM management system
~Communicate clearly with the different internal,...
ITIL
Hybrid work
Flexible hours
£64k - £87k per annumEstimated
...necessary, push back on Primark’s partners and hold them to account to ensure the correct result is obtained.
Experience in TOGAF and ITIL methodologies and delivering using them.
Ready? Good - because we can’t wait to see what you can offer. You’ll be joining a team of...
ITIL
Permanent employment
Local area
Flexible hours
Primark Stores Limited
Reading, Berkshire
2 days ago
£47k - £64k per annumEstimated
...focused on the service management principles required to deliver great service. Your key areas of responsibility include team leadership, ITIL process management, service delivery, and ITSM tooling. You'll collaborate with cross-functional teams, monitor service metrics, and...
ITIL
Full time
Work at office
Worldwide
Hybrid work
Holiday work
£75k - £90k per annum
...software design/development
Integration knowledge(SOAP, Rest API's). Middleware Biztalk
Data Warehouse design & optimization.
ITIL/Remedy experience
Experience of using Enterprise Architecture tools.
Hons Degree or equivalent in Computer Science, Telecommunications...
ITIL
Permanent employment
Work at office
Remote job
Work from home
2 days week
3 days week
...professionals in Telecommunications environment and driving Service Performance improvements through tangible insights.
Certified in balanced scorecard professional
ITIL Expert Qualification.
Project People is acting as an Employment Business in relation to this vacancy....
ITIL
Contract work
Hybrid work
2 days week
£43k - £59k per annumEstimated
...and support service -orientated architecture and microservices, containerisation platforms and runtime.
Used to working within the ITIL framework.
Well developed leadership and people management skills, able to demonstrate how you have successfully grown and developed...
ITIL
Hybrid work
Holiday work
Roke Manor Research Limited
Woking, Surrey
10 hours ago
...VLAN, trunking, xSTP, …), dynamic routing protocols (OSPF, BGP, MPLS, ISIS), DNS, DHCP, IPAM, NTP services);
Good understanding of ITIL and significant exposure to Incident Management, Problem Management, and Change Management (desirable);
Willing to understand and troubleshoot...
ITIL
Home office
Rotating shift
Weekend work
£39k - £53k per annumEstimated
...Hyper-V or VMWare
DESIRABLE
Good understanding of Microsoft 365 Admin Portal and O365 Services
DESIRABLE
Understanding of ITIL Framework
DESIRABLE
Previous experience being part of a team dealing with Out of Hours requests
DESIRABLE
Ability to work proactively...
ITIL
Casual work
Work at office
Hybrid work
Sunday
Bytes Software Services
Leatherhead, Surrey
4 days ago
£30k - £35k per annum
...Investigate and resolve reported issues
~Log, prioritise and keep issues up to date on the issues tracking system, ensuring that you work to ITIL standards
~Work with customers in reproducing issues in order to find resolution as thoroughly and quickly as possible
~Research...
ITIL
Contract work
Fixed term contract
Flexible hours
£21k - £28k per annumEstimated
...Bachelors degree, OR 3+ years of relevant work experience
Preferred Qualifications
2 or more years of work experience
Preferred: ITIL certification
Preferred: Cisco CCNA, Juniper JNCIA, AWS, Silver Peak.
Desirable
Sound understanding and working knowledge of...
ITIL
Full time
Work at office
Local area
Remote job
Hybrid work
Shift work
2 days week
3 days week
£50k - £68k per annumEstimated
...building and leading teams of highly skilled engineers from a mix of vendors that deliver high-quality service
Strong understanding of ITIL and how to pragmatically apply it in a digital world
Highly organised and able to handle multiple work streams, manage partners and...
ITIL
Local area
Flexible hours
Primark Stores Limited
Reading, Berkshire
10 hours ago
£26k - £36k per annumEstimated
...experience in a technical training environment required; some instructional design experience preferred.
~ CTT+ or equivalent preferred
~ ITIL certification preferred
~ Additional languages: English and French language is a must. Other European languages in addition to...
ITIL
Full time
Work at office
Remote job
Worldwide
Flexible hours
£35k - £48k per annumEstimated
...Familiarity with PL/SQL, JavaScript, BI Publisher, or similar.
Understanding of project and delivery methodologies such as Agile, ITIL, and capacity planning concepts.
Extended knowledge of integration components such as Control-M, Bottomline PT-X, and Cadency....
ITIL
Full time
Work at office
...The Service Desk Team Leader at AllPoints Fibre will be responsible for the 1 st Line ITIL operations of the IT Service. The vision is to create and manage clear channels of support, ensure that resourcing is covered and eliminate single points of failure. The Service Desk...
ITIL
Remote job
£28k - £38k per annumEstimated
...diagrams plus record keeping
~ Technical installation, testing and support delivering data services.
~ Service Desk support following ITIL processes.
~ Providing 24hr on-call NOC support by rotation on a on-call Rota 1 in 3.
~ Adhering to compliance requirements for...
ITIL
Permanent employment
Full time
Traineeship
Rotating shift