Average salary: £61,925 /yearly
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- £27k - £34k per annumEstimated...accurate ticket updates and knowledge base content What You’ll Bring Experience in an IT support or customer service role Strong communication and customer service skills Positive, flexible and collaborative attitude IT qualifications or ITIL experience (desirable)...ITILFlexible hours
£77.99k - £90.99k per annum
...runbooks and support documentation Drive continuous service improvement and process optimisation Escalate risks, SLA breaches, and high-impact issues Identify and address security vulnerabilities Follow ITIL-aligned processes for incident, change, and risk management...ITILTemporary£53k - £93k per annum
...IBM iSeries Expertise in RPG III, RPG IV, and ILE RPG Proven experience in application support / AMS (L2/L3) Solid knowledge of ITIL-based Incident, Problem, and Change Management Good communication and documentation skills Eligibility to work as a citizen, ILR,...ITILFull-timeUpbeat Ideas UK Ltd
Swindon19 hours ago- £40k - £53k per annumEstimated...Summary & Requirements Our client is looking for a Service Management Analyst with eDV clearance, effectevly a Business analyst with strong ITIL/service management experience.They are open to receiveing candidates on a fixed term, contract, or permanent contract but please note...ITILPermanentFixed-term contract
- £31k - £40k per annumEstimated...offices located in the United Kingdom to provide physical support About You To be considered for the role you will need to have:- ITIL V4 Foundation or previous Service/Support Desk experience Exposure to Microsoft 365 Admin Centre, AD Good customer service skills...ITIL
£600 per day
...experience Strong background in hypercare and support setup Knowledge of SAP modules (e.g. S/4HANA, Finance, HR, Procurement) ITIL-aligned service management experience Public sector experience desirable Deliverables Established support function with...ITIL£65k - £70k per annum
...What we’re looking for 5+ years’ experience in IT / Technology Service Management, Incident Management or similar Strong knowledge of ITIL practices (incident, problem, change, service level management) Proven experience running major incidents and out-of-hours support...ITILPermanent1 day/week- 6 Skills and Experience ITIL Foundation Minimum Experience of documenting processes and procedures Ability to identify and engage with users and stakeholders Service Transition experience Demonstrable record of delivering results and meeting targets. Excellent problem solving...ITILTemporary
- ...modern technology platforms. ~Hands-on experience with BMC Remedy and/or BMC Helix is highly desirable. ~Exposure to service transformation, modernisation, or large-scale platform initiatives. ~Knowledge of ITIL practices and service governance frameworks is advantageous....ITILLong-term contractRemote
£40k - £45k per annum
...- Experience with system integration and application support - Strong analytical and problem-solving abilities - Familiarity with ITIL frameworks and best practices - Excellent communication skills for effective collaboration with technical and non-technical teams...ITILPermanentHybrid workingFlexible hours£50k - £60k per annum
...third-party providers. A good understanding of IT service management frameworks such as Information Technology Infrastructure Library (ITIL). Experience of incident management and coordinating activity across multiple stakeholders. The ability to produce clear and...ITILLong-term contract£28k per annum
...workloads effectively. Strong attention to detail and a methodical approach to problem resolution. Experience working within an ITIL-based support environment. Confident working directly with end users at all levels. Experience working within complex or multi-vendor...ITILFull-timeOn-siteECS
York, North Yorkshire19 hours ago£60k per annum
...system’s etc) and own processes for ISO or Cyber Essentials. Knowledge of any of the following is of interest but not essential: ITIL, Prince2 or similar qualification’s ISO 27001 or Cyber Essentials DevOps, AWS or MDM. If you don't have some of these that's fine...ITILOn-siteRotating shifts£500 per day
...regulated environments Desirable: exposure to service transition, knowledge transfer, and hypercare Desirable: understanding of ITIL processes and operational support models Candidates must be eligible for BPSS clearance Responsibilities: Administer and support...ITIL5 days/weekExperis
Manchester4 days ago- £37k - £48k per annumEstimated...in a complex enterprise environment Expertise in performance tuning, backup/recovery, security, HA/DR and Azure SQL Knowledge of SQL scripting, PowerShell and database administration best practices Experience working within ITIL service management environments...ITIL
- £35k - £47k per annumEstimated...focus on CSM (regarding ServiceNow, Configuration Management) Experience in compliance. Good German & English language skills required. ITIL knowledge? Practical experience in strategic and/or economically extensive projects in the IT industry and/or in the financial services...ITILFull-time
£60.53k per annum
...~ Experienced in managing enterprise application services in a complex environment ~ Strong background in IT service management (ITIL aligned) ~ Proven ability to lead technical teams and drive service improvements ~ Experience managing suppliers and SaaS-based...ITIL£137.5k - £150k per annum
...experience on large programmes across multiple sites and business units within large, complex, fast-moving organisations. We require ITIL accreditation. We need excellent communication skills. Responsibilities: We will be working across multiple programmes within...ITILDaily payFull-time3 days/weekSanderson Recruitment
North West England19 hours ago- ...Certification. Any experience in working with Salesforce SFDC Lightning would be useful. Have good experience in release management/ITIL process. You must have the ability to support customers and handle complex support queries. The Client is based in the UK and this...ITILDaily payRemote
- ...turn user focus into outcomes Work independently, share information and assist others with requests for service Desirable Skills ITIL Foundation is a desirable qualification for this role. Successful candidates will be expected to gain ITIL Foundation within their...ITILHybrid workingProbationary period
- ...helping to improve monitoring capabilities and operational effectiveness. The position is ideal for an experienced Event Manager with strong ITIL knowledge and expertise in enterprise monitoring solutions. Event Manager Responsibilities Monitor secure IT infrastructure using...ITIL
£59k - £60.7k per annum
...experience: Solid experience in IT Service Transition, NOT just BAU IT Service Management or IT Project Delivery. Strong knowledge of ITIL (be certified) and ITSM best practice. Excellent stakeholder management and communication skills. Experience managing complex...ITILFull-timeFixed-term contractHybrid workingOn-site- ...Clearance This position requires a strong technical background, excellent stakeholder management capability and deep understanding of ITIL service management practices. Key Responsibilities Oversee end to end delivery of Service Asset and Configuration Management activities...ITIL
- ...stakeholder management and influencing skills. Experience leading virtual and co-located teams. Service Management qualifications such as ITIL, ISO20000, or IT4IT desirable. To apply, please send your CV by pressing the apply button. Due to high volume of applications, only...ITIL
£80k - £100k per annum
...leadership and stakeholder management skills Deep understanding of support tooling, automation, and service management frameworks (e.g. ITIL) Commercial awareness with the ability to align support strategy to business goals Next Steps If you’re ready to take ownership...ITILPermanentHybrid working- £44k - £59k per annumEstimated...dynamic and changing environment. Excellent team player who can help and support others. Experience of best practice frameworks (ITIL/COBIT) with Industry or academic credentials in risk. Uses consistent processes for identifying potential risk events, quantifying...ITIL
£118.3k per annum
...Certified in administration of Jira and Confluence ~ Strong API and scripting knowledge ~ Understanding of Agile, Scrum, DevOps/CI/CD and ITIL ~ Desirable: experience configuring workflows, custom fields and reporting dashboards with customers ~ Excellent communication,...ITILFull-timeOn-siteStealth IT Consulting Limited
Telford, Shropshire19 hours ago£45k per annum
...Strong experience with Service Delivery and knowledge management systems. Experience within a similar role. Familiarity with ITIL principles and service management frameworks. Analytical mindset. Excellent communication and documentation skills. Proven ability...ITILFull-timeOn-siteReed Technology
Bristol12 days ago£70k per annum
...experience with JavaScript, REST APIs, and automation. ~ Experience with CMDB, reporting, and dashboards. ~ Knowledge of Agile and ITIL processes. ~8 years of experience in ServiceNow development or design. ~ Strong Python scripting and automation experience. ~ ITIL...ITILPermanentFull-timeResponse Informatics
London19 hours ago€50k - €70k per annum
...will have technical experience with the tech mentioned above, as well as an understanding of IT security best practices, in addition to ITIL. If you’re interested in finding out more, then click the ‘apply now’ button below to register your interest and get a conversation...ITILRemote jobPermanent
