Average salary: £62,150 /yearly
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- £27k - £34k per annumEstimated...accurate ticket updates and knowledge base content What You’ll Bring Experience in an IT support or customer service role Strong communication and customer service skills Positive, flexible and collaborative attitude IT qualifications or ITIL experience (desirable)...ITILFlexible hours
£116.99k - £155.99k per annum
...platforms, systems, and suppliers. Drive service excellence and user satisfaction through effective service management practices. Apply ITIL principles and embed continual service improvement across all services. Manage supplier performance, service levels, and contractual...ITIL£600 per day
...experience Strong background in hypercare and support setup Knowledge of SAP modules (e.g. S/4HANA, Finance, HR, Procurement) ITIL-aligned service management experience Public sector experience desirable Deliverables Established support function with...ITIL£50k - £60k per annum
...Managed services experience managing multiple customers. * Experience running technical QBRs and service reviews. * Good understanding of ITIL, SLAs and service improvement. * Technical knowledge of IT infrastructure, backup and disaster recovery. * Experience with Rubrik,...ITILPermanentFull-timeRemote£524.5 per day
...experience in a financial services or regulated environment ~ Desirable: service transition and knowledge transfer experience ~ Desirable: ITIL operational support exposure Responsibilities: Support the administration, troubleshooting, and operational support of a secure...ITIL£622 per day
...recovery solutions Experience supporting critical production environments with high availability requirements Strong understanding of ITIL processes including Incident, Problem and Change Management Experience working within secure and highly regulated environments...ITILRemote job£440 per day
...experience ~ API and scripting knowledge ~ Experience with CI/CD and DevOps practices ~ Strong understanding of Agile, Scrum, DevOps and ITIL ~ Excellent communication and stakeholder management skills ~ Willingness and eligibility to go through SC security clearance...ITILHybrid working£40k - £45k per annum
...- Experience with system integration and application support - Strong analytical and problem-solving abilities - Familiarity with ITIL frameworks and best practices - Excellent communication skills for effective collaboration with technical and non-technical teams...ITILPermanentHybrid workingFlexible hours£65k - £75k per annum
...experience Supporting the growth of a modern Managed Services offering Microsoft 365, Intune, Entra ID and Microsoft Defender ITIL-aligned Service Desk environments Incident, Problem and Change Management Service improvement and automation Client relationship...ITIL- ...Certification. Any experience in working with Salesforce SFDC Lightning would be useful. Have good experience in release management/ITIL process. You must have the ability to support customers and handle complex support queries. The Client is based in the UK and this...ITILDaily payRemote
£40k - £42k per annum
...000 per year Requirements: Experience with Windows 11 and Microsoft 365 Understanding of networking fundamentals Awareness of ITIL Strong diagnostics and troubleshooting skills Approximately 3 years of demonstrable experience in a Deskside or End User Support...ITILFull-timeOn-site£40k - £46k per annum
...backup environments. Strong storage troubleshooting and incident resolution skills. Experience working in IT Service Management or ITIL environments. Experience managing P1/P2 or Severity 1/2 incidents and contributing to Root Cause Analysis. Experience working to...ITILFull-time£118.3k per annum
...Certified in administration of Jira and Confluence ~ Strong API and scripting knowledge ~ Understanding of Agile, Scrum, DevOps/CI/CD and ITIL ~ Desirable: experience configuring workflows, custom fields and reporting dashboards with customers ~ Excellent communication,...ITILFull-timeOn-site- £37k - £49k per annumEstimated...risk. Collaborate across ANS teams to support onboarding, transitions to BAU, issue resolution, service improvements, and maintain ITIL best practice standards. Provide service oversight and accountability , ensuring contractual obligations are met, root cause analysis...ITIL
- ...record of transitioning projects into BAU support. Experience reviewing and improving IT service management processes. Knowledge of ITIL Service Management (ITIL Foundation minimum). Excellent stakeholder management, communication and facilitation skills. Experience...ITILImmediate startRemote
- ...helping to improve monitoring capabilities and operational effectiveness. The position is ideal for an experienced Event Manager with strong ITIL knowledge and expertise in enterprise monitoring solutions. Event Manager Responsibilities Monitor secure IT infrastructure using...ITIL
£35k - £40k per annum
...Active Directory and server 2013. An excellent manager and be able to lead and direct a team of techies. You must ideally have an ITIL certification. Ability to communicate effectively at all levels. The Client has sites scattered across the UK and therefore there will...ITILFull-time£60k per annum
...system’s etc) and own processes for ISO or Cyber Essentials. Knowledge of any of the following is of interest but not essential: ITIL, Prince2 or similar qualification’s ISO 27001 or Cyber Essentials DevOps, AWS or MDM. If you don't have some of these that's fine...ITILOn-siteRotating shifts£600 per day
...technical stakeholders. Desirable * F5 BIG-IP / load balancing experience. * Experience migrating services to Azure . * Microsoft certifications across Active Directory, Azure or related technologies. * ITIL Foundation certification or demonstrable ITIL working practices.ITIL£850 per day
...Managing relationships with external vendors and MSSPs The following would be beneficial: Cloud security experience (AWS, Azure) ITIL Foundation or equivalent service management qualification CISSP, CISM or equivalent certifications are highly desirable. You'll...ITILRemote€50k - €70k per annum
...will have technical experience with the tech mentioned above, as well as an understanding of IT security best practices, in addition to ITIL. If you’re interested in finding out more, then click the ‘apply now’ button below to register your interest and get a conversation...ITILRemote jobPermanent£700 - £740 per day
...Experience designing secure, highly available, and scalable IT services. Excellent knowledge of IT service management frameworks such as ITIL and architecture frameworks including TOGAF. Strong stakeholder management, communication, and problem-solving skills. Experience...ITILLong-term contractFull-time£400 per day
...and IaC (Terraform, Ansible, CI/CD pipelines) ~ Strong documentation and design skills (HLDs, LLDs, Visio diagrams) ~ Familiarity with ITIL processes in enterprise environments Desirable Skills: CCNP/CCIE/CCDE CISSP, TOGAF, or SABSA AWS or Azure...ITIL- ...experience in implementing ServiceNow CSM projects ~Should have implemented 2 complex CSM projects ~Highly proficient across the breadth of ITIL practices. ~Having experience on Agile methodology ~Experience as leader of successful ServiceNow implementation engagements,...ITILInterim
- ...stakeholder management and influencing skills. Experience leading virtual and co-located teams. Service Management qualifications such as ITIL, ISO20000, or IT4IT desirable. To apply, please send your CV by pressing the apply button. Due to high volume of applications, only...ITIL
£64k - £104k per annum
...assurance, and risk management, including supporting service boards and executive reporting. We require a practical understanding of ITIL 4 and its application in agile service delivery environments. We consider experience working in Tier 2/3 secure environments within...ITILFull-timeHybrid working£50k per annum
...We require 5 years experience in IT Service Management (ITSM) and Service Transition processes. We require a strong understanding of ITIL principles and frameworks. We require experience managing operational readiness or service transition activities. We require...ITILPermanentFull-time- £44k - £59k per annumEstimated...dynamic and changing environment. Excellent team player who can help and support others. Experience of best practice frameworks (ITIL/COBIT) with Industry or academic credentials in risk. Uses consistent processes for identifying potential risk events, quantifying...ITIL
£40k - £65k per annum
...familiarity with integrations hosted on Azure VMs or similar cloud-based infrastructure. Experience supporting integrations within an ITIL-aligned operational environment. Strong verbal and written communication skills, with the ability to explain integration issues to...ITILFull-time- £76k - £99k per annumEstimated...resilient, secure and scalable platforms across hybrid environments. Lead service management activities, ensuring strong governance and ITIL–aligned practices. Develop infrastructure roadmaps covering Azure, networking, compute, storage, backup and disaster recovery....ITILHybrid working



