Average salary: £68,946 /yearly
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£77.99k - £90.99k per annum
...runbooks and support documentation Drive continuous service improvement and process optimisation Escalate risks, SLA breaches, and high-impact issues Identify and address security vulnerabilities Follow ITIL-aligned processes for incident, change, and risk management...ITILTemporary£600 per day
...experience Strong background in hypercare and support setup Knowledge of SAP modules (e.g. S/4HANA, Finance, HR, Procurement) ITIL-aligned service management experience Public sector experience desirable Deliverables Established support function with...ITIL£40k - £45k per annum
...- Experience with system integration and application support - Strong analytical and problem-solving abilities - Familiarity with ITIL frameworks and best practices - Excellent communication skills for effective collaboration with technical and non-technical teams...ITILPermanentHybrid workingFlexible hours£50k - £60k per annum
...third-party providers. A good understanding of IT service management frameworks such as Information Technology Infrastructure Library (ITIL). Experience of incident management and coordinating activity across multiple stakeholders. The ability to produce clear and...ITILLong-term contract- ...Certification. Any experience in working with Salesforce SFDC Lightning would be useful. Have good experience in release management/ITIL process. You must have the ability to support customers and handle complex support queries. The Client is based in the UK and this...ITILDaily payRemote
£70k - £85k per annum
...Integration environments. Proven success managing third-party suppliers and outsourced service providers. Excellent understanding of ITIL principles and service governance frameworks. Experience driving service improvement, operational excellence and vendor...ITILLong-term contractPermanentHybrid workingRobert Half
City of London, Greater Londona month ago- ...experience in implementing ServiceNow CSM projects ~Should have implemented 2 complex CSM projects ~Highly proficient across the breadth of ITIL practices. ~Having experience on Agile methodology ~Experience as leader of successful ServiceNow implementation engagements,...ITILInterim
- ...Experience with APIs, batch integrations, messaging, and data platforms. Familiarity with incident monitoring tools and ITSM frameworks (ITIL). Exposure to cloud platforms, DevOps, and CI/CD pipelines. Prior experience working with global stakeholders (US/UK insurance...ITILPermanent
- ...English for non-technical users Calm under pressure, proactive by nature, and someone who takes ownership rather than passing the buck ITIL v3 Foundation (minimum) Experience with Hornbill is a bonus, but not essential Strong customer service track record and a team-...ITILRemote
£500 - £600 per day
...roles, with working knowledge in SRE principles including automation a considerable plus Desirable skills to include: - Experience with Agile ways of working - Knowledge of ITIL framework - Experience with Power Apps, Power BI, Power Automate, and Searching IntelligenceITILHybrid working- £87k - £114k per annumEstimated...Infrastructure as Code (Terraform or CloudFormation), and CI/CD practices Deep understanding of incident management processes, ITSM standards, and ITIL principles Knowledge of resilience design patterns, high availability, and fault-tolerant architectures Familiarity with AI/ML-driven...ITILHybrid working
£60k - £70k per annum
...knowledge, develop your technical expertise and contribute to the continuous improvement of services while operating within established ITIL-based service management processes. Key Responsibilities Investigate, triage and resolve incidents, service requests and...ITIL£650 - £750 per day
...analytical and troubleshooting skills * Experience with virtualisation technologies (Linux under VMWare) * Experience of working within the ITIL framework * Experience of managing systems with RHN satellite Desirable * Experience with JBoss * Linux performance tuning skills...ITILHybrid working£35k - £40k per annum
...data across systems. Knowledge & Experience Proven experience working in 1 and 2 line support role Experience of working with ITIL processes within an organisation, in particular, incident, request, change and problem Management Experience working in a customer facing...ITILFull-time£50k - £80k per annum
...Requirements: Extensive experience in IT asset management or IT operations, ideally within a regulated industry. Strong knowledge of ITIL, CMDBs, and asset management tools such as ServiceNow. Experience in a large regulated financial services environment, preferably...ITILFull-timeHybrid workingHuxley Associates
City of London, Greater London3 days ago£18k per annum
...system. Work effectively with remote IT teams, ensuring smooth communication and problem resolution. Support the implementation of ITIL best practices to improve IT service delivery. Contribute to continuous improvement initiatives, identifying ways to enhance IT...ITILOn-siteColossus Recruitment Ltd
Streatham, Greater London2 days ago- ...artefacts. Desirable: • Experience working within global delivery models or offshore/onshore operational structures. • ITIL certification or equivalent service management experience. • Familiarity with enterprise workflow governance, service operations,...ITILLong-term contractRemote
£800 per day
...hands-on practitioner for ServiceNow ITAM, SAM, and CMDB modules. Maintain CI class models, relationships, and data standards aligned to ITIL and internal governance requirements. Perform data quality reviews, reconciliations, and remediation activities to improve asset and...ITILTemporaryOn-site£75k - £90k per annum
...tools. We run architecture governance processes and shape the architectural strategy to align with business objectives. We deliver ITIL processes and ServiceNow solutions. We work closely with stakeholders, team members, and clients, providing expert input and guiding...ITILFull-timeArden Resourcing
Londona month ago- £58k - £77k per annumEstimated...market software pre-sales experience in a SaaS or technology product organization and experience with customer engagement/support, ITSM/ITIL and cloud-based infrastructure. You have a passion for demoing solutions to prospects, great discovery skills, and the ability to act...ITILFull-time
£36k - £60k per annum
...ITSM, Discovery, CMDB and Digital Workplace implementations CIS Controls v8.1 implementation experience Strong understanding of ITIL frameworks and service management best practice Experience integrating cloud platforms, enterprise systems and automation tools Knowledge...ITILDaily payFull-timeHybrid workingGazelle Global Consulting Ltd
South East London16 hours ago£55k per annum
...monitoring tools ~ Understanding of access management, patch management, and vulnerability remediation processes ~ Familiarity with ITIL practices (Incident, Problem, Change, and Configuration Management) ~ Exposure to application performance tuning, cloud platforms, or...ITILPermanentHybrid workingOn-siteRemoteMonday to Friday- ...SSAS, VMware, and PowerShell. Experience with SQL Server upgrades, backup and recovery, and database migrations. Familiarity with ITIL processes, including Change and Incident Management. Experience using BMC Remedy/Helix. Desirable Active Directory, Commvault,...ITIL
£65k per annum
...Security Proven track record of developing complex managed service solutions and winning contracts valued from £100k to over £10m ITIL certification and a solid understanding of service delivery frameworks and best practices Strong commercial and bid skills,...ITILFull-timeRemoteECS Resource Group Ltd
London11 days ago- £30k - £40k per annumEstimated.... Ability to work in a fast-paced, customer-focused environment. Certifications such as CompTIA A+, Microsoft certifications, or ITIL Foundation are a plus. Ability to support: Windows 10/11 Administration & Troubleshooting Active Directory & Microsoft 365...ITIL
Robert Half
London24 days ago - ...work effectively under pressure. Experience with Intune, Autopilot, or endpoint management solutions is desirable. Knowledge of ITIL principles and service management practices is desirable. Previous experience acting as a team lead, senior analyst, or mentor is desirable...ITILOn-siteRemote
Pearson Whiffin Recruitment Ltd
Stratford, Greater London5 days ago £196 per day
...installation and troubleshooting Understanding of Active Directory Mobile Device Management experience (Azure/Intune) Awareness of ITIL practices Excellent customer service skills Strong problem-solving ability and organisational skills If you’re a proactive,...ITILLong-term contractPart-timeOn-siteImmediate startRemote£500 - £650 per day
...integration technologies. Experience supporting enterprise architecture within operational environments. Strong understanding of ITIL and service management best practices. Ability to translate architectural designs into sustainable operational support models. Experience...ITILDaily payInterimHybrid workingOn-site£500 per day
...an ability to manage multiple projects under tight guidelines. Experience with common Information security frameworks such as ISO, ITIL, and COBIT. Information security professional qualifications (CISMP, CISSM, SSCP, CAP..etc) ** Occasional travel to other sites may...ITILDaily payFull-time£60k - £80k per annum
...systems support ? Understanding of Treasury processes (payments, liquidity, settlements) ? Experience with incident management and ITIL processes ? Strong analytical and troubleshooting skills Desirable ? Experience in FIS Integrity System ? Basic SQL or data...ITILDaily payFull-timeHybrid workingOn-site
