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£50k - £55k per annum
...looking to attract a Service Delivery/IT Operations Manager for their Leeds based IT team. You will have an excellent understanding of ITIL practices and service management frameworks having operated across Incident Problem Change and Release management. The successful...ITILFull-timeRemote3 days/week£50k - £55k per annum
...looking for a hands-on IT Operations Specialist for their Leeds based IT team. You will have an excellent understanding of implementing ITIL practices and service management frameworks as well as having direct responsibility for the management of teams delivering company...ITILFull-timeRemote2 days/week3 days/week£48k - £52k per annum
...requirements) who is ok with being hands on 30-40% of the with DevOps background would be experience with Azure DevOps TSQL SQL Server ITIL incident and problem management PowerShell IIS custom application deployments. Skills and Experience: Proven experience leading a...ITILFull-timeOn-siteImmediate start£85k per annum
...lifecycle. Ability to apply secure coding practices. Experience with CI/CD pipelines. Knowledge of user-centred design principles. ITIL certification will be desirable. Experience of working in Agile teams Responsibilities: Write clean, secure code using a test-...ITILFull-time- ...skills Excellent troubleshooting and problem-solving abilities Methodical approach to diagnosing technical issues Familiarity with ITIL principles Good understanding of Microsoft operating systems and Office suite Working knowledge of Microsoft 365 and Microsoft...ITIL
£27.5k per annum
...customer service excellence. Certifications (Highly Valued, but we will support you to achieve these): Cisco CCNA, SIP School SSCA, or ITIL Foundation awareness. Hours & Location Location: Our modern office in Harrogate. Hybrid working Core Hours: Monday to Thursday...ITILPermanentHybrid workingMonday to Thursday- £62k - £83k per annumEstimated...at the intersection of service design and enterprise architecture, the SIAM Architect ensures that all architectural decisions support ITIL-aligned service management, operational efficiency, and strategic transformation. RESPONSIBILITIES Define and maintain the high...ITILLong-term contract
£27k per annum
...reviews to provide solutions and recommendations Job Requirements ~Two years’ relevant Service Analyst experience ~Knowledge of ITIL service lifecycle, ideally ITIL Foundation certificate, or willing to sit this examination quickly ~Knowledge of technologies including...ITILPermanentContract- £42k - £56k per annumEstimated...operational teams and senior leaders. Experienced in deployment planning, change control, and service readiness, with knowledge of ITIL and structured service handover. Clear communicator with strong planning and problem-solving skills; resilient in fast-paced, complex...ITILFull-timeHybrid working2 days/week3 days/week
£400 - £500 per day
...enterprise applications. * Understanding of networking fundamentals (TCP/IP, LAN/WAN/Wi-Fi). * Familiarity with cybersecurity principles and ITIL practices. * Experience with ITSM tools , change management , and data reporting . Soft Skills * Friendly, approachable, and...ITILContractRotating shifts£107.9k - £166k per annum
...Preferred Qualifications: Expert knowledge of and ability to apply advanced technical principles theories and concepts in support of the ITIL Framework Service Transition process Ability to work independently or under generalized supervision with strong interpersonal and...ITILFull-time£32k - £37k per annum
...supporting Applications, Systems and Integrations Experience with Dynamics 365 / Dynamics CRM Proficiency in SQL Knowledge of ITIL Service Management Documentation experience Experience with Content Management Systems would be beneficial Responsibilities:...ITILHoliday workFull-timeOn-siteRemoteFlexible hours£50k per annum
...continuous improvement by identifying and implementing process enhancements. Ensure compliance with internal frameworks such as ISO27001 and ITIL-based service management. Required Skills & Experience: Proven experience managing IT projects in an MSP, VAR, or similar...ITILPermanentHybrid working£40k per annum
..., maintenance plans etc. Skills required: ~Microsoft SMTP, POP services ~Managing suppliers ~Working with managed hosting suppliers, such as Rackspace, AWS, Skyscape, Azure etc. ~Customer liaison ~ITIL and Microsoft environment preferred ~Mentoring colleagues...ITILPermanentContract- £76k - £103k per annumEstimated...You should have extensive experience managing or supporting enterprise-scale systems with a strong understanding of service operations ITIL processes and incident management in complex technical environments. The ideal candidate will combine hands-on operational leadership with...ITILFull-timeRemote
- £34k - £45k per annumEstimated...systems, Mac OS, system configuration, and troubleshooting will all play a critical role. Skills Windows 11, MECM, InTune, O365, ITIL, Problem Management, Service Now, Application deployment, Hardware repair Key Responsibilities: 1. Reimaging Machines: Own the reimage...ITILPermanentFull-timeOn-site
- £39k - £51k per annumEstimated...disseminated to NHS staff to support decision making and patient care. What you’ll do Own complex HL7/interface incidents, following ITIL processes and providing timely updates to customers and colleagues. Proactively leverage Jira to ensure all relevant information is...ITILFull-timeFlexible hoursRotating shifts
- £31k - £43k per annumEstimated...information governance frameworks. Strong problem-solving and diagnostic skills. Excellent communication and customer service skills. ITIL Foundation knowledge or equivalent service management experience. Desirable Skills Experience with EMIS SystmOne or other EPR/PAS...ITILDaily payFull-timeOn-siteRemote
£35k per annum
...and practice of release management with a commitment to on-going learning about the field by having or to be studying towards a minimum ITIL foundation in release management ~Undertake any ad-hoc duties as required requested by your line manager of the Operations Director...ITILPermanentContract£28k - £32k per annum
...ServiceNow, Jira, Freshdesk) (desirable) Exposure to basic scripting or automation tools (e.g., PowerShell) (desirable) Understanding of ITIL principles (desirable) Prior involvement in ERP implementation or upgrade projects (desirable) Responsibilities: Act as the...ITILFull-timeOn-site- £33k - £46k per annumEstimated...• Proven track record in providing high-quality support for customer-facing applications. • Proficiency in IT Service Management (ITIL) Demonstrated experience with ITIL best practices and frameworks for efficient service management. Proven ability to manage and implement...ITILPermanentHybrid workingOn-siteRemoteWork from home
- £40k - £55k per annumEstimated...Manager will ensure SLA/KPI targets are being achieved and the contracted scope of services are being delivered efficiently within an ITIL framework. The candidate will ensure that highly effective communications and levels of understanding are maintained with the client and...ITILHoliday workPermanentFull-timeRemoteFlexible hoursRotating shifts
- £25k - £34k per annumEstimated...technical support roles (1+ years) Familiarity with Microsoft Office and IT hardware Understanding of IT Service Management protocols and ITIL Framework (desirable) Experience with helpdesk applications like ServiceNow (desirable) If you are applying for this role and you...ITILContractFixed-term contractOn-site
£24k per annum
...passionate about developing your career with Minster Law Technical Skills. • Knowledge and usage of Cloud Infrastructure (MS Azure). • ITIL v3/4 Foundation. • Microsoft Certified Professional / Microsoft Office Specialist. • Experience working with a case management...ITILFull-timeOn-siteLocal areaRemoteMonday to FridayFlexible hours- £45k - £61k per annumEstimated...Qualifications : ~3 years experience in the IT industry ~ Proven experience in incident and request management. ~ Strong understanding of ITIL framework and best practices. ~ Excellent problem-solving and analytical skills. ~ Strong communication and interpersonal skills....ITILHoliday workPermanentFull-timeHybrid workingRemoteFlexible hours
- ...for onsite presence). Desirable Skills: · Water/Utilities industry experience (advantageous). · Certifications in SAFe, PMP, ITIL, or similar frameworks. · Familiarity with cloud platforms (Azure), data modernization, and DevOps practices. Extra information...ITILOngoing contractContractPart-timeCasual workLocal area
£35k - £38k per annum
...communication and problem-solving skills Relevant certifications would be desirable – CompTIA A+ / Network+, Microsoft 365 certified, ITIL 4 Foundation etc. The company offer an excellent package and are hoping to hold interviews as soon as relevant applications are...ITILHoliday workPermanentOn-siteLocal area£75k per annum
...Job description Customer Experience Lead – IT, Telco, UCaaS, CC, Customer Journe y, Mapping, Sales, Insights, Metrics, NPAS, ITIL, Contact Centre, Cloud Communications, Mainly remote (2d/month LDN) This is a fantastic permanent Customer Experience Lead opportunity with...ITILHoliday workPermanentContractPart-timeCasual workRemoteWork from home- £29k - £39k per annumEstimated.../troubleshooting). Solid understanding of Windows Server/IIS and web technologies (XML/.NET, web services, MQ). Familiarity with ITIL processes (Incident/Problem/Change). Strong senior stakeholder management skills are essential, as you will work directly with senior...ITILFull-timeFlexible hoursShift workRotating shifts
- £44k - £60k per annumEstimated...liaison with other Netcompany business units and support services. Support the Service Improvement in transitioning IT Services to an ITIL 4 compliant and ISO20000 accredited service. Provide Input into the monthly reporting pack for Change Management Qualifications :...ITILHoliday workFull-timeRemote




