Average salary: £59,759 /yearly
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£28k - £67k per annum
...year Requirements: ~5+ years experience as a Business Analyst, within ITSM and Service Desk environments ~ Strong understanding of ITIL principles ~ Experience with ConnectWise and ITSM platforms ~ Familiarity with automation platforms (e.g. Rewst, Power Automate)...ITILFull-timeAir IT Ltd
Sandiacre, Derbyshire3 days ago£450 - £500 per day
...operation across servers, networking, storage, and telephony * Coordinate cross‑team and third‑party support during incidents * Maintain ITIL‑aligned operational processes (incident, event, capacity management) * Produce clear management and operational reporting * Ensure...ITILInterimHybrid working£27k - £28k per annum
...that spare equipment stock is properly maintained. Key Responsibilities -Managing incidents and service requests in line with ITIL best practice -Ensuring all tickets are handled within agreed SLAs -Providing clear, professional communication to end users...ITILPermanentHybrid workingOn-siteRemote1 day/week- £39k - £51k per annumEstimated...team * Excellent communication and interpersonal skills * Able to work under pressure * Good customer skills We would also welcome knowledge and experience in the use of MS Word and Excel, commercial awareness, experience of ITSM applications or understanding of ITIL FrameworkITILPermanentFull-timeShift work
- ...in service desk or incident management environments Familiarity with SLA-driven support Awareness of remote connection tools or ITIL best practice Please be aware that to be considered for this post, you must have a clinical background in maternity or neonatal services...ITILFull-timeRemoteFlexible hoursRotating shifts
- £32k - £42k per annumEstimated...products as they relate to Thrive’s service catalog ~ Experience managing complex projects, clients, partners, and organizations ~ ITIL certification and practice preferred ~ Proven experience managing remote resources ~ Strong written and verbal communication skills...ITILFull-timeHybrid workingRemoteShift workWeekday work
£30k - £40k per annum
...environments ~ Data center certifications (CDCP, CDCS, CDCE) - preferred ~ Vendor certifications (Dell, HPE, Cisco) - preferred ~ Network certifications (CCNA, JNCIA) - preferred ~ Experience with DCIM platforms - preferred ~ Knowledge of ITIL practices - preferred...ITILPermanentFull-timeFreelanceNight shiftWeekend work- ...environments (on-premise, hybrid, and cloud) Strengthen operational performance through incident, problem, and change management aligned to ITIL practices Enhance security posture through access controls, monitoring, patching, vulnerability management, and incident response...ITILFull-timeHybrid working
- £89k - £114k per annumEstimated...Strong commercial acumen with demonstrable P&L ownership Experience operating at executive and director level with customers ITIL v3 or v4 Foundation (or higher) Strong understanding of IT infrastructure, service operations, and governance Ability to operate effectively...ITILLong-term contractRelocation
- £36k - £47k per annumEstimated...HP (basic level) Deliver first-level application support for business systems Handle incidents and service requests in line with ITIL processes Ensure excellent customer service and user satisfaction Requirements What You Need: ~ Relevant IT qualification...ITILFull-timeRemote
- ...Experience of working in a Service Desk / ISP environment. Demonstratable experience of working with MS O365. Knowledge of the ITIL ServiceDesk environment. Knowledge of working within technical environments. Happy to work on a night shift rota. What can we...ITILOn-siteShift workNight shiftRotating shiftsDay shift
- ...skills High attention to detail and a “right first time” mindset A collaborative, approachable and professional working style ITIL Foundation certification (v3 or v4) Experience using ServiceNow What can we offer you? ~ Hybrid Working ~ Private Medical Insurance...ITILLong-term contractPermanentHybrid workingOn-siteRotating shifts
- £42k - £55k per annumEstimated...cloud, software, networks, and applications. Experience in collaborating with cross-functional teams and stakeholders. Knowledge of ITIL (Information Technology Infrastructure Library) framework is mandatory. Key Competencies Analytical mindset and strong problem-...ITILPermanentFull-timeMonday to Friday1 day/week
£26.44k - £27.35k per annum
...varied and customer-facing role, you’ll: Act as the first point of contact for Digital support, logging incidents and requests using ITIL best practice and delivering first‑time fixes where possible. Manage Authority issued iOS devices, ensuring they are built,...ITILFull-timePart-timeOn-siteWork from homeFlexible hours- ...focus on service delivery and stakeholder support. Desirable · Microsoft certifications (e.g., AZ ‑900, MS ‑900, AZ ‑104) · ITIL Foundation or Practitioner · Experience designing e ‑ learning or digital content. · Experience building lab environments or simulations...ITILApprenticeshipHybrid workingOn-site
