Average salary: £40,818 /yearly
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- ...includes mentorship and guidance for Technical Support Specialists, ensuring technical quality, knowledge sharing, and alignment with ITIL best practice. Key Responsibilities Advanced Technical Support Act as an escalation point for complex or high‑impact incidents...ITIL
£40k - £50k per annum
...managing IT projects and service improvement initiatives Excellent communication and stakeholder management skills Desirable ITIL certification Previous experience within a multi-site environment Experience managing outsourced IT services Exposure to cyber...ITILPermanentTemporaryHybrid working£37k - £48k per annum
...stakeholder coordination experience Excellent communication and customer engagement skills Experience operating within SLA-driven and ITIL-aligned environments The ability to remain calm and organised during high-pressure situations Strong operational awareness and...ITILPermanentShift workRotating shifts£24.45 per hour
...developments provided by ITS are planned and delivered in accordance with agreed support processes, SLA’s and ITS quality standards (ITIL, ISO 9001 and ISO 20000 & 27001). ~To ensure that all operational delivery services provided by suppliers are planned and...ITILHourly payTemporary£32k - £41k per annum
...clearance Desirable: CCNA or equivalent networking certification Windows OS and Server support experience Familiarity with ITIL service management environments Experience using network monitoring tools Previous exposure to critical infrastructure or high-...ITILLong-term contractPermanentFull-timeNight shiftRotating shiftsDay shift- £47k - £61k per annumEstimated...organisation. Key Responsibilities Ensure operational delivery of ITS services meets agreed processes, SLAs, and quality standards (ITIL, ISO 9001, ISO 20000 & 27001) Manage and support high availability ICT services and server infrastructure (Unix, Windows,...ITILFlexible hours
- £36k - £47k per annumEstimated...distribution environments being highly desirable. Ideally, you have exposure to ERP platforms such as SAP, WMS, or TMS, familiarity with ITIL, Agile, or PRINCE2 methodologies, and experience supporting testing cycles and change management activities. You are analytical,...ITILFull-timeHybrid workingOn-siteFlexible hours
- £57k - £75k per annumEstimated...knowledge of internal IT processes and how event management aligns with wider ITSM practices. Desired Criteria Understanding of ITIL best practices and processes , particularly Event, Incident, and Problem Management. Experience working within an IT support or...ITILLong-term contractFull-timeFlexible hours
- £33k - £43k per annumEstimated...Strong analytical and problem-solving skills. Knowledge and experience of working within industry best practices and guidelines such as ITIL, NIST, ISO, and CIS environments. Knowledge of common attack types (phishing, malware, ransomware). Familiarity with...ITILHybrid workingOn-siteWork from home
£65k per annum
...senior customer stakeholders and handle difficult conversations while maintaining strong relationships Strong working knowledge of ITIL practices Ability to obtain and hold the required security clearances, including SC and NPPV Minimum of 5 consecutive years of UK...ITILFull-timeHybrid workingRemoteFlexible hoursJarvis King Associates Ltd
Belfast23 hours ago- £51k - £67k per annumEstimated...troubleshooting techniques to determine root cause Working as part of a managed service ream delivering outsourced managed services ITIL process knowledge Desirable; Aruba certification Fortinet certification Additional Information Must have the right...ITILFull-time
- £47k - £62k per annumEstimated...Configuration, Problem Solving and Troubleshooting. Preferred certifications: RedHat certifications such as RHCSA, RHCE or similar. ITIL v4 Foundation Additional Information This role can be completed remotely (UK only) but some travel will be required to...ITILFull-timeRemote
- £61k - £79k per annumEstimated...pressure. ~ Bring several years’ experience in a similar Infrastructure, Network, or DevOps-focused role, with a solid understanding of ITIL processes (certification desirable). ~ Maintain flexibility to support business needs, including occasional weekend work and travel...ITILHybrid workingOn-siteWork from home
- £22k - £26k per annumEstimated...knowledge of network diagrams, patch panels, and structured cabling standards Certifications: CompTIA A+, Microsoft Modern Desktop Admin, ITIL Foundation, CCNA (plus) Physical Requirements: Ability to lift IT hardware (e.g. PCs, monitors, routers) Comfortable working in...ITILFull-timeOn-site
- ...security-forward organization. Familiarity with SOC 2, ISO 27001, audits, due diligence, access logs, and controls. Experience with ITIL or lightweight IT service management practices. Experience with DevOps or engineering-adjacent workflows. Useful, not required:...ITILOn-siteRemoteFlexible hours
- £56k - £72k per annumEstimated...supporting multiple customer environments simultaneously. Strong troubleshooting, communication, and documentation skills. Knowledge of ITIL processes. Additional Information Why Join Version 1's Oracle Practice? You will: Join a global Oracle practice of 700...ITILFull-timeHybrid workingOn-siteRemoteFlexible hoursShift workNight shiftRotating shifts
- £48k - £63k per annumEstimated...starter with the ability to drive assignments and escalate when necessary. Teamwork: Team player with a strong customer-centric ethos. ITIL Skills: ITIL v4 certified with strong skills in Service Design, Operations and Transition Additional Information Why...ITILRemoteFlexible hours
- £22k - £25k per annumEstimated...infrastructure, systems, and troubleshooting methodologies. Experience with service desk management tools (e.g., ServiceNow). Knowledge of ITIL frameworks and best practices; ITIL v4 certification preferred. Strong communication, interpersonal, and problem-solving abilities....ITILFull-timeOn-siteRemoteWork from homeFlexible hoursShift workNight shiftRotating shiftsAfternoon shiftEarly shift
