Average salary: £40,818 /yearly
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£16.37 per hour
...the organisation. Ensure that IT Service processes are implemented and operated across the organisation. Promote the adoption of ITIL principles within the IT Department. The IT Service Desk Analyst will play a major part in the team, working independently Key Responsibilities...ITILHourly payContractMonday to Friday- £46k - £63k per annumEstimated...matter expert providing Telefónica Tech and customers with an understanding of the Service solution across all service delivery - Technical ITIL and supporting business functions. Main Duties and Responsibilities: Essential duties may include but are not limited to the...ITILFull-timeRemote
£400 per day
...commercial awareness Project management experience Clear evidence of key stakeholder engagement across a large organisation; ITIL v3 or v4 qualification(s) What you'll do You will be responsible for maintaining a positive, mutually beneficial relationship with...ITILContractTemporaryHybrid working- £30k - £41k per annumEstimated...processes to support reporting and analytical requirements. - Understanding of US and Canada consolidation functions. - Knowledge f ITIL or other service management frameworks. - Strong problem-solving ability, excellent communication, and a customer-focused mindset is...ITILRemote job
£31k - £34k per annum
...position is ideal for someone who is passionate about IT Service Management, committed to excellent customer service, and eager to promote ITIL best practice across the organisation. Working both independently and collaboratively, the IT Service Desk Analyst will support...ITILPermanentFull-timeContractTemporaryCity centreHybrid working- £28k - £37k per annumEstimated...roadblocks Interfaces with other processes and/or business functions to ensure they are able to leverage the benefits provided by the ITIL processes Manages and leverages existing toolset functionality to support the effective and efficient delivery of the Processes...ITILFull-timeFor contractorsRemoteShift work
- £31k - £40k per annumEstimated...fixes. As required apply environment configuration or localisation settings Ensure technical documentation is up to date Ensure ITIL process is followed for all incidents Ensure all time spent is accurately logged on the Service Desk system Attend meetings as...ITILFull-timeRemoteRotating shifts
£50k - £90k per annum
...skills ~ Excellent communication skills to articulate technical issues to both technicians and business sponsors ~ Strong knowledge of ITIL (problem and incident management) and applicable change and audit controls ~ Ability to work independently and in a team-oriented...ITILFull-timeOn-siteWeekend work2 days/weekCME Technology Support Services Ltd
Belfast9 hours ago- £45k - £62k per annumEstimated...telecom projects and rollout Should demonstrate knowledge of Telecom Industry Standards/ regulations/ best practices like eTOM TNA SID ITIL IEEE ToGAF etc Understand the overall OSS/BSS landscape with entire application stack. Knowledge of web APIs SOAP REST...ITILFull-time
£30k - £50k per annum
...security controls and procedures in complex multi-site enterprise Experience with service integration (SaaS and cloud integration) ITIL foundation qualified (or above) Strong problem-solving and troubleshooting skills Ability to form relationships with both...ITILFull-timeRemoteAbacus Professional Recruitment
Belfast9 hours ago- ...to work calmly and methodically under pressure. Skills wise you will be competent in the use of cloud platform management – Azure/AWS, ITIL. And virtualisation platform management - Nutanix/VMWare/Hyper-V. You’ll have experience with Storage Management – Dell Compellent/PowerStore...ITILPermanentFull-timeHybrid workingOn-siteRemoteRotating shifts
- £44k - £58k per annumEstimated...Strong documentation, organisational, and communication skills. Full driver’s license and ability to travel. Desirable: ITIL Foundation Prince2 Foundation / AgilePM Foundation Experience with Sectra, Biotronics or other imaging systems and\or Experience...ITILPermanentFull-time
£30k - £60k per annum
...maintaining cybersecurity products. Strong knowledge of security best practices and industry standards such as CIS and ISO27001. ITIL foundation certification or knowledge of ITIL processes. Must be willing to work weekends as required. Meticulous attention to detail...ITILFull-timeOn-siteRemoteWeekend workFieldfisher
Belfast9 hours ago- £52k - £69k per annumEstimated...and performance tuning across on-prem and Azure workloads. ~ Troubleshoot complex incidents and provide root cause analysis through ITIL-aligned incident, problem, and change processes. ~ Maintain configuration documentation, runbooks, and knowledge base articles to...ITILFull-timeHybrid working
£30k - £60k per annum
...and non-technical audiences Ability to work closely with colleagues and other IT teams to deliver seamless support Proficiency in ITIL processes and experience with ITSM tools such as ServiceNow Competence in analyzing incident trends and contributing to root-cause...ITILHoliday workFull-timeOn-siteRemoteFieldfisher
Belfast9 hours ago- £30k - £39k per annumEstimated...Hands on experience working with SQL scripting Strong knowledge of MS Office work packages i.e. Word Excel Outlook Understanding of ITIL service management Experience of managing personal workloads Experience of working as part of a team Excellent knowledge of...ITILPermanentFull-timeContractOn-siteRemoteWork from home
- £26k - £36k per annumEstimated...ServiceNow Certified System Administrator (CSA) or other relevant certifications. Experience with Agile/Scrum methodologies. Exposure to ITIL concepts and practices. Bachelors degree in Computer Science Information Technology or related field (or equivalent experience)....ITILFull-timeRemoteFlexible hours
- £27k - £36k per annumEstimated...independently Knowledge of Microsoft Office365 and standard network tools Ability to work remotely and as part of a team Familiarity with ITIL principles Education and Certifications Degree or equivalent experience preferred ITIL V4 / ITSM certification preferred...ITILPermanentFull-timeRemote
- £69k - £93k per annumEstimated...automation, and AI integration Familiarity with Oracle databases, enterprise tooling, and DevOps practices Professional certifications in ITIL, TOGAF, or Cloud Architecture Together, as owners, let’s turn meaningful insights into action. Life at CGI is rooted in ownership...ITILHybrid working
- £36k - £47k per annumEstimated...Management · Outstanding customer service skills · Experience with data migration tools (Importers/Exporters) · Ability to work within ITIL framework · Foundational knowledge of iManage Work Server, Preview Server, and RAVN · Experience with an Information barrier...ITILHoliday workFixed-term contractHybrid workingOn-siteWork from home
£30k - £50k per annum
...maintaining cybersecurity products. Strong knowledge of security best practices and industry standards such as CIS and ISO27001. ITIL foundation certification or knowledge of ITIL processes. Several years experience in a similar role. Desirable experience includes...ITILFull-timeRotating shiftsAbacus Professional Recruitment
Belfast9 hours ago- £41k - £54k per annumEstimated...but are preferable): LINUX (LPIC-1 CompTIA Linux etc.) and/or Microsoft/Microsoft Windows Server (MTA MCSA etc.) certifications ITIL Foundations v3/v4 or ITIL Specialist/Practitioner certifications or similar. Networking (CCNA CompTIA Network JNCIA AWS etc.) certifications...ITILFull-timeHybrid workingRemoteFlexible hoursShift workRotating shifts
- £22k - £26k per annumEstimated...expertise in ICT support and service desk operations, with strong knowledge of Mobile, LAN, WAN, Voice, and ICT solutions. Experience with ITIL processes and service assurance, including incident, problem, and change management. Proficiency in monitoring and diagnostic tools...ITILPermanentFull-timeImmediate start
- £31k - £41k per annumEstimated...Collaboration: Ability to work closely with colleagues and other IT teams to deliver seamless support. ITSM Knowledge: Proficiency in ITIL processes and experience with ITSM tools such as ServiceNow . Analytical Skills: Competence in analysing incident trends and...ITILHoliday workHybrid workingOn-siteRemoteWork from home
£50k per annum
..., SharePoint Experience with Active Directory and Azure cloud services Proficiency in Incident and Problem Management within the ITIL framework Strong knowledge of iManage Work Server, Communications Server, Preview Server, and RAVN Experience with data migration...ITILFull-timeOn-siteFlexible hoursAbacus Professional Recruitment
Belfast9 hours ago- £66k - £85k per annumEstimated...maintaining cybersecurity products. Strong knowledge of security best practices and industry standard such as CIS and ISO27001. ITIL foundation certification or knowledge of ITIL processes. Must be willing to work weekends as required. Meticulous attention to detail...ITILHoliday workHybrid workingOn-siteWork from homeWeekend work
- £24k - £32k per annumEstimated...hybrid environments) Microsoft 365 Suite (Teams, Outlook, SharePoint) Azure AD for identity and access management Windows OS ITIL Framework Knowledge: Understanding of ITIL principles, particularly Incident, Problem, and Change Management. Remote Support Tools:...ITILHoliday workHybrid workingOn-siteRemoteWork from homeFlexible hours
£23k - £63k per annum
...performance, and personal development Assign workload, changes, and project tasks to in-house software developers Ensure the adoption of ITIL, Software Development, and DevOps processes within the IT Department Develop applications that integrate with and enhance existing...ITILFull-timeHybrid workingOn-siteWork from homeProgressive Building Society
Oldpark, Belfast9 hours ago- £32k - £43k per annumEstimated...on key performance indicators (KPIs), ensuring continuous improvement in service delivery. Process Compliance: Ensure adherence to ITIL processes and internal policies across all service desk activities. Stakeholder Communication: Maintain strong communication with IT...ITILHoliday workHybrid workingOn-siteRemoteWork from home
- ...Implementation Specialist Certified Architect (Technical or Architect) or willingness to gain them Certification and/or knowledge of ITIL Knowledge of the ITSM Market including other ITSM type products and platforms Experience working in a client facing role for a...ITILContractFor contractorsHybrid workingFlexible hours
