Average salary: £40,818 /yearly
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- £46k - £63k per annumEstimated...matter expert providing Telefónica Tech and customers with an understanding of the Service solution across all service delivery - Technical ITIL and supporting business functions. Main Duties and Responsibilities: Essential duties may include but are not limited to the...ITILFull-timeRemote
- £28k - £37k per annumEstimated...roadblocks Interfaces with other processes and/or business functions to ensure they are able to leverage the benefits provided by the ITIL processes Manages and leverages existing toolset functionality to support the effective and efficient delivery of the Processes...ITILFull-timeRemoteShift work
- £22k - £28k per annumEstimated...Knowledgeable in AD & Group Policy. Ivanti Workspace Manager products suite preferable (Application Control Environment Manager) Awareness of ITIL process of Incident Change Problem Service Request and related activities Excellent verbal & oral communication skills. Ability...ITILFull-timeRemote
- £32k - £42k per annumEstimated...What we are looking for: Previous experience in high-priority incident management in a multi-client or shared service environment ITIL awareness In Addition You Will Also Have Knowledge of Remedy or similar tools and the Incident Management process Ability and...ITILApprenticeshipOn-siteRotating shiftsEarly shift
Capita
Newtownabbey, Co. Antrim10 days ago - £44k - £58k per annumEstimated...Strong documentation, organisational, and communication skills. Full driver’s license and ability to travel. Desirable: ITIL Foundation Prince2 Foundation / AgilePM Foundation Experience with Sectra, Biotronics or other imaging systems and\or Experience...ITILPermanentFull-time
- £33k - £43k per annumEstimated...to work calmly and methodically under pressure. Skills wise you will be competent in the use of cloud platform management – Azure/AWS, ITIL. And virtualisation platform management - Nutanix/VMWare/Hyper-V. You’ll have experience with Storage Management – Dell Compellent/PowerStore...ITILPermanentFull-timeHybrid workingOn-siteRemoteRotating shifts
£32k - £38k per annum
...system and server support experience * Experience working with third-party suppliers and managing escalations * Familiarity with ITIL-based service environments and SLA-driven support * Strong attention to detail and ability to work effectively under pressure * Excellent...ITILPermanentRemoteShift workNight shiftRotating shiftsDay shift£65k - £75k per annum
...point for complex production incidents and major outages Managing Incident, Problem, and Change Management activities in line with ITIL processes Overseeing application installations, upgrades, fixes, and enhancements across production and non-production environments...ITILPermanentHybrid workingMonday to Friday- £30k - £39k per annumEstimated...Hands on experience working with SQL scripting Strong knowledge of MS Office work packages i.e. Word Excel Outlook Understanding of ITIL service management Experience of managing personal workloads Experience of working as part of a team Excellent knowledge of...ITILPermanentFull-timeOn-siteRemoteWork from home
- £67k - £87k per annumEstimated...processes. Well-versed in the technology sector. Strong backround in service/contract management of high-value, complex agreements. ITIL v3 or v4 certification. Benefits Collaborative working environment - we stand shoulder to shoulder with our clients and our peers...ITILLong-term contractFull-time
Expleo
Belfast16 days ago - £24k - £30k per annumEstimated...Increased knowledge of all technical systems Experience and Training: Training in Microsoft Windows OS, Office 365, ITIL Experience with mobile devices, IOS and Android OS required Knowledge of x86 hardware, Windows OS, Office Suite and Office 365,...ITILOn-siteRemote
CRH
Lurgan, Co. Armagh16 days ago - £27k - £36k per annumEstimated...independently Knowledge of Microsoft Office365 and standard network tools Ability to work remotely and as part of a team Familiarity with ITIL principles Education and Certifications Degree or equivalent experience preferred ITIL V4 / ITSM certification preferred...ITILPermanentFull-timeRemote
- £71k - £96k per annumEstimated...automation and AI integration Familiarity with Oracle databases enterprise tooling and DevOps practices Professional certifications in ITIL TOGAF or Cloud Architecture Skills: DevOps Solutions Architecture Financial Management What you can expect from us:...ITILFull-timeHybrid working
£32k - £36k per annum
...enterprise network support; CCNA or equivalent preferred. Windows OS and server support experience beneficial. Familiarity with ITIL practices and working to SLAs. Excellent communication, attention to detail, and customer service skills. Ability to perform under...ITILPermanentFull-timeShift workNight shiftRotating shiftsDay shift- £36k - £47k per annumEstimated...Management Outstanding customer service skills Experience with data migration tools (Importers/Exporters) Ability to work within ITIL framework Foundational knowledge of iManage Work Server, Preview Server, and RAVN Experience with an Information barrier solution...ITILHybrid workingOn-siteWork from home
- £41k - £54k per annumEstimated...but are preferable): LINUX (LPIC-1 CompTIA Linux etc.) and/or Microsoft/Microsoft Windows Server (MTA MCSA etc.) certifications ITIL Foundations v3/v4 or ITIL Specialist/Practitioner certifications or similar. Networking (CCNA CompTIA Network JNCIA AWS etc.) certifications...ITILFull-timeHybrid workingRemoteFlexible hoursShift workRotating shifts
- £31k - £41k per annumEstimated...Collaboration: Ability to work closely with colleagues and other IT teams to deliver seamless support. ITSM Knowledge: Proficiency in ITIL processes and experience with ITSM tools such as ServiceNow . Analytical Skills: Competence in analysing incident trends and...ITILHybrid workingOn-siteRemoteWork from home
- £38k - £50k per annumEstimated...other major cloud platforms. A pragmatic, considered approach to delivery, even when priorities evolve. Experience working within an ITIL-aligned environment. Who are we looking for? ~ We don't have a type. We believe our differences are our strength; varied cultures,...ITILHybrid workingOn-siteWork from home
- £66k - £85k per annumEstimated...maintaining cybersecurity products. Strong knowledge of security best practices and industry standard such as CIS and ISO27001. ITIL foundation certification or knowledge of ITIL processes. Must be willing to work weekends as required. Meticulous attention to detail...ITILHybrid workingOn-siteWork from homeWeekend work
- £24k - £32k per annumEstimated...hybrid environments) Microsoft 365 Suite (Teams, Outlook, SharePoint) Azure AD for identity and access management Windows OS ITIL Framework Knowledge: Understanding of ITIL principles, particularly Incident, Problem, and Change Management. Remote Support Tools:...ITILHybrid workingOn-siteRemoteWork from homeFlexible hours
- £41k - £52k per annumEstimated...driving continuous improvement in cybersecurity processes and practices. Experience with ITSM tools (e.g. ServiceNow). Knowledge of ITIL frameworks and best practices. Strong communication interpersonal and problem-solving abilities. Customer-focused mindset with a...ITILFull-timeHybrid workingRemote
- £32k - £43k per annumEstimated...on key performance indicators (KPIs), ensuring continuous improvement in service delivery. Process Compliance: Ensure adherence to ITIL processes and internal policies across all service desk activities. Stakeholder Communication: Maintain strong communication with IT...ITILHybrid workingOn-siteRemoteWork from home
- £40k - £54k per annumEstimated...Azure Storage Accounts Programming Languages ( T-SQL ) Enthusiasm for learning and self-study Experience working within an ITIL-aligned environment, following structured IT service management and change governance processes. Proficient in creating process documentation...ITILHybrid workingOn-siteWork from home
- £66k - £88k per annumEstimated...Desirable You will have: Experience within major transformation programmes (ERP, Cloud, enterprise modernisation). Knowledge of ITIL and service transition principles. Project management certification (PMP, PRINCE2, or equivalent). Additional Information...ITILFull-timeHybrid workingOn-siteImmediate startRemote
- £46k - £60k per annumEstimated...Cloud, using Oracle BI and OTBI Proven ability to translate business requirements into robust technical solutions Familiarity with ITIL processes Strong analytical, troubleshooting, and problem-solving skills Desirable Skills You will have: Hands-on...ITILHybrid workingRemote
- £51k - £67k per annumEstimated...Excellence Oversee incident, problem, and change management through our ServiceNow-based system, Engage . Ensure adherence to ITIL best practices and continuous service improvement. Act as an escalation point for complex functional issues. Customer & Stakeholder...ITILFull-timeHybrid workingOn-siteRemote
- £51k - £68k per annumEstimated...team planning, and training needs Take on increasing people management responsibility as your leadership grows Service Excellence & ITIL Practices You will: Oversee end-to-end service delivery across incidents, changes, and problem management Ensure SLA & OLA...ITILHybrid workingOn-siteRemoteRotating shifts
- ...Implementation Specialist Certified Architect (Technical or Architect) or willingness to gain them Certification and/or knowledge of ITIL Knowledge of the ITSM Market including other ITSM type products and platforms Experience working in a client facing role for a...ITILHybrid workingFlexible hours
£30k - £40k per annum
...maintaining cybersecurity products. Strong knowledge of security best practices and industry standard such as CIS and ISO27001. ITIL foundation certification or knowledge of ITIL processes. Must be willing to work weekends as required. Meticulous attention...ITILFull-timeHybrid workingOn-siteWork from homeWeekend work- £27k - £36k per annumEstimated...infrastructure systems and troubleshooting methodologies. Experience with service desk management tools (e.g. ServiceNow). Knowledge of ITIL frameworks and best practices; ITIL v4 certification preferred. Strong communication interpersonal and problem-solving abilities....ITILFull-timeHybrid workingOn-siteRemoteWork from homeShift workNight shiftRotating shiftsAfternoon shiftEarly shift
