Average salary: £53,609 /yearly
More statsSearch Results: 36 vacancies
£26k - £35k per annumEstimated
...remedial actions and develop a plan in collaboration with BTS colleagues and conduct testing in agreement with the business unit users.
ITIL service management knowledge
Qualified to ITIL Foundation stage
Effective data analysis skills
Proficient in using Excel...
ITIL
Work at office
Hybrid work
No agency
Holiday work
2 days week
1 day week
£30k - £34k per annum
...service and support. Maximise productivity and improve service delivery to achieve and exceed SLAs, OLAs and KPI targets.
Awareness of ITIL methodologies and best practice
• Good working knowledge of Microsoft Word, Excel and Outlook
• A real passion for people...
ITIL
Permanent employment
Work at office
Working Monday to Friday
£38k - £52k per annumEstimated
...deployment via SCCM.
Experience in providing support to others, including Service Desk Analysts and Second Line Engineers
Experience of ITIL Service Management
Experience of software maintenance and support to include servers, workstations, laptops, network, and peripheral...
ITIL
Holiday work
Flexible hours
£28k per annum
...software applications.
- Previous experience in a similar 1st line support role is preferred but not essential.
- Basic understanding of ITIL principles and IT service management.
- Proficiency in Microsoft Office applications and familiarity with Windows operating systems....
ITIL
Work at office
£47k - £64k per annumEstimated
...improvement projects and remediation activities to their successful conclusion.
The IT Manager will develop and manage processes to ITIL standards ensuring a professional approach to all incidents, changes, and service requests. Be a focal point for the team completing...
ITIL
Apprenticeship
Worldwide
Holiday work
£37k - £50k per annumEstimated
...Mobile device management.
Nice to have:
Qualifications
Certification/Technical qualifications (such as CCNA, CompTia, MCSA)
ITIL qualification (Information Technology Infrastructure Library) or equivalent IT Service Management certification or experience
Experience...
ITIL
Work at office
Flexible hours
£28k per annum
...preferred but not essential.
- Strong communication and interpersonal skills with a customer-centric approach.
- Basic understanding of ITIL principles and IT service management.
- Proficiency in Microsoft Office applications and familiarity with Windows operating systems....
ITIL
Work at office
£29.12k - £32.53k per annum
...one of several Desktop Analyst positions within the service.
As a Desktop Analyst, you will play an important role in delivering an ITIL second line desktop support function to our customers across these partner sites. This varied role primarily involves analysing, investigating...
ITIL
Full time
Work at office
Local area
Remote job
£34k - £47k per annumEstimated
...Degree level qualification in an IT related subject
Senior level experience ideally with certification such as CCNA, CompTia, MCSA or ITIL
Good technical problem-solving skills and experience
Significant experience in technical administration roles both hardware and...
ITIL
Permanent employment
Work at office
Working Monday to Friday
£39k - £53k per annumEstimated
...Degree level qualification in an IT related subject
* Senior level experience ideally with certification such as CCNA, CompTia, MCSA or ITIL
* Significant experience in technical administration roles both hardware and software
* Windows server administration (DHCP, DNS,...
ITIL
Permanent employment
Work at office
Working Monday to Friday
£35k - £47k per annumEstimated
...deploying and managing Office 365 & Mobile device management.
Certification/Technical qualifications (such as CCNA, CompTia, MCSA)
ITIL qualification (Information Technology Infrastructure Library) or equivalent IT Service Management certification or experience...
ITIL
Work at office
Flexible hours
£35k - £40k per annum
...cleansing of data across systems.
Experience
Proven experience working in 2 nd /3 rd line support role
Experience of working with ITIL processes within an organisation, in particular, incident, request, change and problem Management
Experience working in a customer...
ITIL
£22k - £30k per annumEstimated
...order to provide accurate, valid and complete information.
Previous Service Desk experience with an understanding of help desk requirements
Understanding of the ITIL Incident Management Process
An Interest in and understanding of Cloud Technologies
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ITIL
Arcus Global
Cambridge, Cambridgeshire
3 days ago
£25k - £34k per annumEstimated
...desk dealing with incidents and requests in a complex environment with multiple partners operating in 2nd and 3rd support tiers providing ITIL processes for our clients.
Experience in first line applications support and liaising with internal departments and suppliers...
ITIL
Work at office
Remote job
Holiday work
Flexible hours
£38k - £52k per annumEstimated
...Analysts and Second Line Engineers
Experience of producing and updating technical documentation to a high standard
Experience of ITIL Service Management
Experience of software maintenance and support to include servers, workstations, laptops, network, and peripheral...
ITIL
Holiday work
Flexible hours
£44k - £60k per annumEstimated
...innovation with service stability.
Familiarity and working knowledge with planning tools and delivery frameworks such as Scrum, Kanban, ITIL, Jira, and Trello.
Experience
Extensive experience of the full end to end software development life cycle, with a working...
ITIL
Permanent employment
Contract work
Work at office
Hybrid work
Flexible hours
Cambridge University Press
Cambridge, Cambridgeshire
2 days ago
£23k - £32k per annumEstimated
...order to provide accurate, valid and complete information.
Previous Service Desk experience with an understanding of help desk requirements
Understanding of the ITIL Incident Management Process
An Interest in and understanding of Cloud Technologies
#J-18808-Ljbffr
ITIL
£25k - £34k per annumEstimated
...the business unit users.
What you'll bring :
Change Management experience of handling and governing technical change requests.
ITIL service management knowledge
Qualified to ITIL Foundation stage
Can demonstrate experience of delivery of excellent customer...
ITIL
Work at office
Hybrid work
No agency
Holiday work
2 days week
1 day week
£32.33k - £38.21k per annum
...Support the ITSM System Manager, working closely with our Service Desk manager, in developing our ITSM tool.
Promote the use of the ITIL framework in collaboration with our ITSM tool.
This position is a permanent, full-time role, usually based on the University's West...
ITIL
Permanent employment
Full time
Hybrid work
£40k - £55k per annumEstimated
...devices support (printers, scanners etc)
Awareness & understanding of Microsoft Active Directory (AD) & Group Policy
Awareness of ITIL process of Incident, Change, Problem, Service Request and related activities
Desirable skills
Certification in Microsoft...
ITIL
Full time
Work at office
Local area
Remote job
Shift work
Rotating shift
