Average salary: £49,970 /yearly
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- £35k - £47k per annumEstimated...focus on CSM (regarding ServiceNow, Configuration Management) Experience in compliance. Good German & English language skills required. ITIL knowledge? Practical experience in strategic and/or economically extensive projects in the IT industry and/or in the financial services...ITILFull-time
- ...Experience working with third-party suppliers and service providers to improve operational performance. Strong understanding of ITIL Service Management principles. Excellent stakeholder engagement and communication skills. Demonstrable experience delivering service...ITILHybrid working
£30k per annum
...technologies. VMware or Hyper-V expertise. Networking and firewall experience across Cisco and Fortigate. Experience working within ITIL-based service environments. Desirable: experience working within an MSP. Desirable: Linux administration experience. Desirable...ITILPermanentFull-timeSanderson Recruitment
Glasgow17 hours ago- ...support to end users, resolving day-to-day technical issues - Deliver support across Microsoft 365 tools and services - Work within an ITIL-aligned ITSM system to manage incidents and service requests - Support user lifecycle processes (onboarding, movers, leavers) -...ITILPermanentMonday to Friday
- ...support to end users, resolving day-to-day technical issues Deliver support across Microsoft 365 tools and services Work within an ITIL-aligned ITSM system to manage incidents and service requests Support user lifecycle processes (onboarding, movers, leavers)...ITILPermanentMonday to Friday
£80k per annum
...Responsibilities: We own incidents end-to-end across Incident, Major Incident, Change, Problem, and Service Request workflows in an ITIL-aligned environment. We lead real-time response to live DDoS attacks and complex network events as they unfold. We perform advanced...ITILFull-timeHybrid workingBright Purple Resourcing
Edinburgh17 hours ago- £43k - £56k per annumEstimated...customer satisfaction, developing strong relationships with stakeholders across the business. Manage service processes in line with ITIL principles, driving maturity in service delivery and operational management. Ensure the platform meets enterprise‑level standards for...ITILHybrid working
- ...focused Technology function by improving processes, strengthening governance, enhancing reporting and ensuring services are aligned with ITIL principles and organisational needs. Key Responsibilities & Deliverables Review and improve Technology service delivery processes...ITILHybrid workingOn-siteRemote
£150 per day
...applications and Lotus Notes Experience supporting mobile devices Understanding of data backup techniques Experience working within an ITIL environment Strong communication and customer-facing skills Logical and analytical approach to troubleshooting Ability to work...ITILDaily payRed King Resourcing
Cowdenbeath, Fife5 days ago- £43k - £58k per annumEstimated...support in the network operation center environment. • Experience in Risk and Issue management. • Experience working in SLA controlled ITIL environment. • Good knowledge of BAU operations processes. • Strong MS Office skills including MS Project. • Proficient in...ITILPermanentFull-timeHybrid workingOn-siteRemote
- £54k - £72k per annumEstimated...skills Excellent communication skills Intermediate Microsoft Excel Skills Supplier Engagement / Management experience ITIL v4 is beneficial but not essential An understanding in the principles, tools and techniques of both basic and advanced negotiation...ITILFull-time
- £22k - £28k per annumEstimated...procedures. Assist with infrastructure upgrades, technology rollouts, and continuous improvement projects. Contribute to the adoption of ITIL best practices across incident, problem, and change management processes. Support IT security initiatives and play an active role in...ITILPermanentFull-timeHybrid workingRemote
£100k per annum
...stakeholder management. Project delivery and budgeting. Programme management and compliance. Business degree or qualification, ITIL or Prince II. Implementation experience Oracle of at least 3 end-to-end Oracle eBusiness Suite Implementations. Management of...ITILPermanent- ...ideal candidate brings strong experience with Linux/Unix/Windows environments, SQL and PL/SQL, cloud technologies, scheduling tools, and ITIL-based production support practices. What you will do: Provide production support for enterprise applications running across Linux...ITILHybrid workingOn-siteRemoteFlexible hours
- £43k - £55k per annumEstimated...monitoring, access) Qualifications To be successful in this role, you should: Previous experience in IT Service Management (ITIL), ideally within Change, Release, or Transition Understanding of ITIL practices and service lifecycle governance Ability to...ITILFull-timeHybrid working
- £41k - £59k per annumEstimated...stakeholder management and client engagement skills ? Experience managing third-party suppliers and contracts ? Solid understanding of ITIL or IT service management frameworks ? Experience with CMDB management and service data governance ? Ability to manage financials...ITILFull-timeNight shiftRotating shifts
£30k - £40k per annum
...environments ~ Data center certifications (CDCP, CDCS, CDCE) - preferred ~ Vendor certifications (Dell, HPE, Cisco) - preferred ~ Network certifications (CCNA, JNCIA) - preferred ~ Experience with DCIM platforms - preferred ~ Knowledge of ITIL practices - preferred...ITILPermanentFreelanceNight shiftWeekend work- ...architecture experience. We require ServiceNow CSA (Certified System Administrator), ServiceNow CAD (Certified Application Developer), and ITIL Foundation certifications. We require experience with JavaScript, AngularJS, HTML, and ITSM best practices. We require strong...ITILHybrid working
Vallum Associates
Edinburgh5 days ago - £39k - £57k per annumEstimated...Change Management process, ensuring all proposed changes are documented, reviewed, and assessed in accordance with organizational and ITIL standards. Organize and schedule upgrades, perform routine maintenance, and ensure system security and privacy compliance. Provide...ITILFull-time
- £64k - £82k per annumEstimated...Ability to work on-site in Aberdeen approximately three days per week Desirable qualifications • Agile or Scrum certification • ITIL Foundation certification • Experience delivering ERP • Background in energy, utilities or other asset-intensive, safety-critical sectors...ITILHybrid working
- ...perform well under pressure and use initiative Able to work effectively alone and within your team or project Work in accordance to ITIL processes and procedures Intermediate to advanced skills in Office 365 Technical skills: Microsoft Windows 10, Microsoft Active...ITILFixed-term contractHybrid workingOn-siteImmediate startRemoteShift workRotating shiftsWeekend workAfternoon shift
- ...investigations • Collaborate & Coordinate with onshore, offshore, vendor, and client teams • Implement & Govern changes in line with ITIL and best practice standards • Produce & Maintain high-quality technical documentation • Contribute & Support release management,...ITILHybrid workingOn-site
- £43k - £57k per annumEstimated...skills and experience Skills & Experience Strong GRC and risk management experience Familiarity with ISO27001, GDPR, NIST, and ITIL Experience as Security Architect or TDA Knowledge of Zero Trust and cloud security Strong stakeholder communication skills...ITILFull-timeHybrid workingMonday to FridayFlexible hours
- ...infrastructure documentation tooling (experience with Nautobot advantageous). ~ Understanding of change management principles and ITIL-aligned service delivery practices. ~ Awareness of software licensing models and procurement coordination processes. Professional...ITILHybrid workingOn-site
- £66k - £84k per annumEstimated...architecture and full-stack support, combined with proven leadership capabilities, stakeholder management skills and experience operating within ITIL-aligned environments. You should be comfortable balancing hands-on technical involvement with people leadership, service improvement...ITILLong-term contract
- £78k - £104k per annumEstimated...Privacy, Data Protection & Encryption frameworks & governance Enterprise Architecture Frameworks: TOGAF, Zachman; familiarity with ITIL processes. Additional Helpful Skills: Cloud Platform Awareness: One or more of AWS, Azure and /or GCP Automation & IaC: Terraform...ITILFull-timeHybrid workingOn-siteFlexible hours
- £67k - £88k per annumEstimated...SABSA, TOGAF, CISSP, CCSP, CISM, CISA, etc) are preferable. Certifications in project management or related domains (e.g. PRINCE2, ITIL, COBIT5). Connect to your Industry Cyber security is critical to every organisation. We are designing and building solutions to help secure...ITILPermanentFull-timeHybrid workingOn-siteImmediate start
- £38k - £49k per annumEstimated...As a Service Delivery Manager, you will: Develop, implement, and continually improve Service Management processes aligned to the ITIL framework Manage services to ensure adherence to agreed SLAs, KPIs, and contractual commitments Support and oversee multi-contract...ITILFull-timeFlexible hours
- £26k - £34k per annumEstimated...contact with users via the Service Desk and work as a team to ensure the effective and efficient operation of the IT Service Desk using ITIL Best Practices. As part of this role you will also ensure that Bield's investments in technology adhere to the IT Strategy, follow...ITILMonday to Friday
- £58k - £74k per annumEstimated...work from the Aberdeen client site approximately three days per week. Desirable qualifications • Agile or Scrum certification. • ITIL Foundation certification. • Experience delivering ERP programmes. • Background in energy, utilities or other asset-intensive,...ITIL3 days/week
