Search Results: 4 vacancies
...more technical skills.
The role will involve: –
Taking calls over phone, email and in person, providing 1st time fixes according to ITIL principles
Liaising with customers and the 2nd line team to ensure customer satisfaction and adherence to SLAs
This role would...
ITIL
Work at office
£45k - £65k per annum
..., DNS, DHCP, and basic Linux.
~Ability to make proactive recommendations and prioritize tasks.
~Industrial networking experience and ITIL certification are advantageous.
~Strong communication and customer relationship skills.
~Organised, detail-oriented, and self-motivated...
ITIL
Permanent employment
£36k - £48k per annumEstimated
...DNS, DHCP, and basic Linux.
Ability to make proactive recommendations and prioritize tasks.
Industrial networking experience and ITIL certification are advantageous.
Strong communication and customer relationship skills.
Organized, detail-oriented, and self-motivated...
ITIL
£25k - £36k per annumEstimated
...incidents, in addition to other service management activities, such as change management.
⦁ Actively support the ICT departments adoption of ITIL and ISO standards.
⦁ Ensure compliance with all departmental adopted policies, procedures and processes relevant to the position.
⦁...
ITIL