Average salary: £35,455 /yearly
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£35k per annum
...ticketing systems, ensuring accurate incident categorisation and tracking. Maintain alignment with IT service management best practices and ITIL guidelines. Conduct regular quality assurance checks on support tickets and maintain standard knowledge base articles. Monitor...ITILFull-timeOn-siteShift workNight shift- ...to resolve complex issues and improve service delivery. Ensure adherence to IT service management best practices, including SLAs and ITIL guidelines. Provide excellent customer service, maintaining a professional demeanour and ensuring high user satisfaction. Adhere...ITILPermanentApprenticeshipShift work
- ...to resolve complex issues and improve service delivery. Ensure adherence to IT service management best practices, including SLAs and ITIL guidelines. Provide excellent customer service, maintaining a professional demeanour and ensuring high user satisfaction. Adhere...ITILPermanentApprenticeshipImmediate startShift work
- £46k - £60k per annumEstimated...experience working with Defence Digital and knowledge of policies including JSP453. . Prior experience delivering support within an ITIL based service management model. . Certifications including Citrix Virtual Apps and Desktops Advanced Administration. Candidate profile...ITILFull-time
£600 - £650 per day
.... Familiarity with architectural governance, security assurance and Technical Design Authorities. TOGAF, CCNP/CCIE, JNCIP/JNCIE, ITIL and/or CISSP qualifications are advantageous. Responsibilities: Provide WAN architecture expertise and technical assurance across...ITILHybrid workingRemote£550 - £600 per day
...Thinking AI, GenAI and automation opportunities Miro and/or Mural Desirable experience includes BMC Helix, BMC Remedy, ITSM, ITIL and Public Sector environments. In Return ~£550 - £600pd (Inside IR35) ~ Initial 9 month contract ~ Hybrid work (Home and travel...ITILHybrid workingWork from home£30k - £40k per annum
...environments ~ Data center certifications (CDCP, CDCS, CDCE) - preferred ~ Vendor certifications (Dell, HPE, Cisco) - preferred ~ Network certifications (CCNA, JNCIA) - preferred ~ Experience with DCIM platforms - preferred ~ Knowledge of ITIL practices - preferred...ITILPermanentFreelanceNight shiftWeekend work- £45k - £59k per annumEstimated...structured test cases and defect reports - Experience using test and defect management tools (e.g. Jira, Azure DevOps) - Knowledge of ITIL 4 concepts and service management environments - Experience using documentation tools such as Confluence or SharePoint #LI-SB2ITILFull-time
- ...Producing and maintaining technical documentation, support procedures and knowledge articles. Ensuring services are delivered in line with ITIL best practice and programme standards. Contributing to the ongoing improvement of application support processes. What We're...ITILFull-time
£85k - £105k per annum
...and support budgeting and forecasting for platform costs. Change & Release Management - Coordinate change activities in line with ITIL principles, participate in CAB, and lead regression testing, UAT coordination and release readiness reviews. Business Process Optimisation...ITILPermanentProbationary period£65k - £75k per annum
...Cisco | Routing & Switching | Firewalls | VPN | VMware NSX | LAN/WAN | ITIL | Defence Help secure the networks that support the UK's critical defence operations. Are you an experienced Network Engineer looking for a role where your expertise has a genuine operational...ITILFull-timeRemote- ...Windows Server | Active Directory | Citrix | VMware Horizon | SQL Server | Group Policy | Defence | ITIL Help deliver the infrastructure behind the UK's critical defence operations. Are you an experienced Infrastructure Engineer with expertise in Windows Server and...ITILFull-time
£75k - £90k per annum
...day-to-day IT operations, ensuring reliable, secure and resilient services Manage incident, problem and change processes in line with ITIL principles Monitor and improve service performance, including SLAs, KPIs and customer satisfaction Support business-critical...ITILPermanentHybrid workingOn-siteProbationary period£70k per annum
...influence outcomes. Desirable: experience operating within technical assurance or governance frameworks. Desirable: familiarity with ITIL principles. Desirable: exposure to security-focused environments, secure-by-design, or compliance-driven delivery. Due to the...ITILLong-term contractFull-timeHybrid working- £39k - £52k per annumEstimated...MS Business Applications experience including Excel, Visio, Word Excellent customer service skills Proven experience working to ITIL best practices. Additional Information We pride ourselves in offering an excellent benefits package. When you join the team at...ITILFull-timeNo agencyFlexible hoursNight shift
£70k - £80k per annum
...influence outcomes. Desirable Experience Experience operating within technical assurance or governance frameworks. Familiarity with ITIL principles. Exposure to security‑focused environments, secure‑by‑design, or compliance‑driven delivery. Wellbeing is at the core...ITILLong-term contractPermanentFull-timeHybrid working£45k - £65k per annum
...with Windows Server roles such as DFS, DHCP, DNS, Clustering Experience with Veeam backup and replication tools Understanding of ITIL principles and service management Basic Linux knowledge Our non-negotiables Due to the highly secure nature of the projects that...ITILPermanentFull-timeHybrid working


