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- £34k - £44k per annumEstimated...quality pro-active information for the night and day shift so reporting is of a high standard and all sub-contractors are paid as per SLA. Communicate with all SC’s to ensure the Hub is providing high quality service to them and they are conforming to company and customer...SuggestedPermanentFlexible hoursNight shiftDay shift
£24.9k per annum
...TYPICAL DAY MAY INVOLVE Returning any stock to customers or suppliers in a timely manner in line with agreed Service Level Agreements (SLA's). Providing strong customer service through email and direct calling to enhance the customer experience. Monitoring and...SuggestedPermanentFull-timeMonday to FridayShift work£47.39k per annum
...cloud technologies. Duties and Responsibilities Responding to requests and incidents with professionalism and timeliness to meet SLA objectives of the department. Communicating positively with users / customers, avoiding technical jargon and in a user centric manner...SuggestedFixed-term contractHybrid workingRemote£24.85k per annum
...accountable for that customer Provide support to the management team by delivering the best performance you can in line with objectives and SLA's Skills, Knowledge and Expertise Highly self-motivated, proactive, personable team player Good working knowledge of Microsoft...Suggested- £30k - £38k per annumEstimated...procedures Ensure data integrity of all systems across the Region and perform audits from time to time Ensure meeting or exceeding SLA/KPI scores Ensuring up to date information on Client's Property Services SharePoint Resolve user's complaints and concerns with...SuggestedFull-timeFlexible hoursWeekend workAfternoon shift
- £40k - £53k per annumEstimated...fast-paced Executive Care environment Balancing premium service delivery with operational KPIs such as productivity, handle time, and SLA adherence Building long-term relationships with Executive travellers through consistent, high-quality service Collaborating...SuggestedLong-term contractFull-timeRelocation packageOn-site3 days/week
£82.5k per annum
...Manage strategic supplier service performance in conjunction with operations and the business in line with contract commitments, KPI’s, SLA’s seeking to improve where possible. ● Supplier segmentation strategies and optimising the supply base. ● Re-negotiating legacy...SuggestedLong-term contractPermanentFull-timeTemporaryHybrid workingMonday to Friday3 days/week£27.56k per annum
...occurrences. Support the Warehouse Operations/ inventory teams to ensure that investigation, feedback and actions are completed within SLA timeframe. Develop training materials with Quality/ inventory managers following identified issues through working with colleagues/...SuggestedPermanentFull-timeMonday to FridayFlexible hoursShift work£16.02 per hour
...quick, reliable 1st Line IT Support across corporate and retail systems Log and manage incidents using a ticketing system in line with SLA targets Support retail POS systems, in-store equipment, payroll applications and business-critical software Deliver excellent...SuggestedHourly payOngoing contractLong-term contractFull-timeTemporaryShift work£41.48k per annum
...systems (where applicable) - Ensure all works are completed in line with health & safety procedures, hospital standards and contractual SLA’s - Complete accurate paperwork, logbooks and update CAFM systems Assist with minor installation works and project tasks where...SuggestedFull-timeShift workNight shift£12.71 per hour
...communities we serve to thrive. We're looking for a Catering Assistant who will deliver excellent service standards, while meeting SLA agreements and adhering to cleaning schedules. Rate of Pay: £12.71 per hourPosition Type: PermanentType of Employment: Full Time Hours...Suggested40 hours/weekFull-time£26.85k - £56.28k per annum
...armed services pension or new pension if in receipt of full military pension already. Entitlement to subsidised accommodation (SFA & SLA), free Medical and Dental care, SLC & ELCs. • 30 Days Annual Leave (Pro Rata). • You choose your location in which to serve. •...SuggestedPermanentFull-timeImmediate startShift work£38k - £45k per annum
...Returns and reverse logistics Monitor and optimise key warehouse KPIs, including: Inventory accuracy Order fulfilment speed (dispatch SLA) Mis-shipment and error rates Implement 6S / Lean warehouse principles to maintain a safe, efficient, and organised environment...SuggestedFull-time£55k - £65k per annum
...ITIL principles. * Configuration and deployment management for end user compute estate. * Business Relationship Management including SLA/SLR/OLA, service reports, complaints and CSAT * Supplier relationship management including SLA reviews, contract review, supplier...SuggestedPermanentFull-timeHybrid workingOn-site- £38k - £48k per annumEstimated...procedures Ensure data integrity of all systems across the Region and perform audits from time to time Ensure meeting or exceeding SLA/KPI scores Ensuring up to date information on Client's Property Services SharePoint Resolve user's complaints and concerns with...SuggestedFull-timeRemoteFlexible hoursWeekend workAfternoon shift
Jones Lang LaSalle IP, Inc.
Birmingham21 days ago - £22k - £25k per annumEstimated...Microsoft Office It would be a bonus if you also have Experience in service desk or incident management environments Familiarity with SLA-driven support Awareness of remote connection tools or ITIL best practice Please be aware that to be considered for this post,...RemoteFlexible hoursRotating shifts
£12.71 per hour
...places for the communities we serve to thrive. We're looking for a Cleaner who will deliver excellent service standards, while meeting SLA agreements and adhering to cleaning schedules. Contract: Boots Type: Permanent Hours: 6 Hours Per week Pay: £12.71 per hourLocation...PermanentPart-timeMonday to WednesdayMonday to FridayFlexible hoursShift work- £30k - £39k per annumEstimated...Experience of managing a multiple client base and onsite locations is preferable but not essential KPIs: Client satisfaction: Contractual SLA Fulfilment (shift fulfilment, absence, attrition, invoice accuracy) , pool capacity, recruitment plan, new starter fulfilment rates,...Shift work
- ...documentation. · Work in accordance with mandatory, health, safety, compliance and environmental requirements. · Ensure contractual SLA and KPI’s are met. · Ensuring all work records are updated as needed via the CAFM system. · Consistently promote high standards through...Part-time
- £24k - £32k per annumEstimated...customers, partners, technicians and subcontractors to ensure the completion of customer service cases within a timely manner and within SLA. You will be dealing with customer concerns received by telephone or email, appointing contractors to deal with any snagging or...PermanentFull-timeOn-siteFlexible hours
£33.22k per annum
...quick, reliable 1st Line IT Support across corporate and retail systems Log and manage incidents using a ticketing system in line with SLA targets Support retail POS systems, in-store equipment, payroll applications and business-critical software Deliver excellent...Hourly payFull-timeOn-siteShift workPertemps Birmingham Industrial
Birmingham1 day ago£50k - £62k per annum
...Collaborate with SAP and IT teams to ensure smooth operations and issue resolution Deliver infrastructure services in line with SLA and compliance targets Ensure adherence to ITIL processes and security standards Produce and maintain technical documentation and...Full-timeHybrid workingNetwork IT
Harborne, West Midlands1 day ago- £45k - £58k per annumEstimated...Partner (SIP) service. The successful tenderer will deliver the services described in this ITT and the accompanying Service Level Agreement (SLA) (Appendix A). The Collaboration anticipates appointing an individual, but organisations may submit a tender only where a named...Daily payFull-time
- £27k - £35k per annumEstimated...Work closely with clients via phone and email, ensuring issues are resolved effectively and customers are kept updated at all stages. SLA Management – Prioritise and manage tickets to meet contractual service levels. Documentation – Maintain accurate and up-to-date...Full-timeOn-siteImmediate start1 day/week
- £51k - £66k per annumEstimated...Evidence of effectively prioritising work Evidence of having worked to targets within a regulated, measurable framework and achieved SLA’s. Due diligence in administration and policy checks/processes Excellent client service focus Able to identify potential risks...Long-term contractLive-outOn-site
- £27k - £37k per annumEstimated...compliant, and competitive proposals. Prepare high‑quality quotations for field service, spare parts, repairs, and replacements, meeting SLA expectations and supporting revenue growth. Collaborate closely with engineering, planning, sourcing, sales, and commercial teams to...PermanentTemporaryRelocation packageOn-siteShift work
- £25k - £32k per annumEstimated...clients and colleagues Good organisational skills, with the ability to multi-task Work well under pressure and be able to work to set SLA’s whilst remaining calm Able to adopt a common sense approach Keen to develop over a period of time with a willingness and...Full-timeTemporaryInterimOn-site
£12.71 per hour
...communities we serve to thrive. We're looking for a Cleaning Operative who will deliver excellent service standards, while meeting SLA agreements and adhering to cleaning schedules. Contract: Permanent Type: Full Time Hours: 30 hours per week Pay: £12.71...Hourly payPermanentFull-timeFlexible hoursMitie
Solihull, West Midlands19 days ago- £50k - £68k per annumEstimated...Governance, Commercial & Operational Excellence Own service governance across EA Managed Services , ensuring contractual compliance, SLA adherence, and service credit mechanisms are met. Embed and maintain strong SDM governance controls, including forecasting cadence,...Long-term contractFull-timeHybrid workingOn-siteRemoteFlexible hours
£28.5k per annum
...set against Key Performance Indicators (KPI's): Reducing external contractor call-outs fees, meeting pre-set Service Level Agreements (SLA's), preventative maintenance management, feedback and building compliance. Holidays – Holidays are paid on a pro-rata basis which is...Long-term contractPermanentMonday to Friday
