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- £37k - £49k per annumEstimated...reporting inputs, and coordination with SMEs and regulators. KEY ACCOUNTABILITIES Project management, to include: Manage delivery of SLA work packages (scope, schedule, cost, risk) Develop and maintain governance and delivery plans Coordinate with SMEs on safety case...SuggestedFull-timeNo agencyHybrid workingFlexible hours
£33.46k per annum
...transport plan Understand and identify underlying cost and service drivers, enabling the delivery of network KPI's and exceed customer SLA's Responsible for the long term efficiency of the network Utilising planning system (Paragon) Interrogate systems to provide...SuggestedLong-term contractPermanentFull-timeShift work- ...Delivery / OTIF performance. · Stock availability. · Inventory accuracy. · Customer service levels. · 3PL performance against SLA/KPI targets. ·Timeliness and accuracy of weekly and monthly reporting. · Delivery issue resolution. · Continuous improvement delivery...SuggestedOn-site
- £22k - £28k per annumEstimated...and remain productive during both busy and quieter periods. Familiarity with ITIL principles and an understanding of service levels (SLA/OLA). A strong team player who can also work independently with minimal supervision. Why Bristol City Council? At Bristol City...SuggestedPermanentFull-timeHybrid workingOn-siteWork from homeMonday to FridayFlexible hours
- £35k - £46k per annumEstimated...equipment per established procedures. Ensures that processes are completed in a timely manner pertaining to Service Level Agreements (SLA) and data is uploaded to the OSS accordingly. Provide physical security within the CoreSite premises. Provide day-to-day...SuggestedLong-term contractFull-timeTemporaryShift workNight shift
- £31k - £42k per annumEstimated...Support user onboarding and offboarding (joiners, movers, leavers) Manage incidents and requests via a ticketing system , ensuring SLA adherence Assist with device refresh and rollout activities Work closely with IT teams to escalate and resolve complex issues...SuggestedFull-timeTemporaryImmediate start
- £28k - £37k per annumEstimated...owning or administering an ITSM platform such as Jira Service Management, ServiceNow, Freshservice or similar. Strong understanding of SLA management, KPI reporting and continual service improvement. Experience managing ticket backlogs, queue health and service...Suggested40 hours/weekLong-term contractPermanentFull-timeHybrid workingMonday to Friday
£35k - £50k per annum
...to play is as important as any. As part of the role, you’ll work closely in alliance with the research storage manager to ensure that SLA’s and high standards are met. The ambitions of this institution are high and so the operation you and the team perform must be seamless...SuggestedPermanent- ...Proven analytical, troubleshooting, and problem-solving skills. The ability to multi-task, effectively determine priorities and meet SLA’s. Excellent communication, rapport building and internal customer service skills. If you are interested in the opportunity to...Suggested
- £50k - £64k per annumEstimated...establishing the facts, policy details and work towards a resolution. Client relationships will be key, through management and delivery of SLA's and KPI's, in addition to proactive Client and Broker interaction to assist in efficient claims handling and business development...SuggestedPermanentFull-timeRemoteWork from home
- ...and ticket queues used for accounts payable support Categorise, prioritise, and assign tickets according to urgency, complexity, and SLA targets Collaborate with other teams (e.g. Triage, Duty Office, Open Destinations, Accounts Receivable) to resolve cross-functional...SuggestedWeekly payHybrid workingOn-siteFlexible hours
£50k per annum
...Duties & Responsibilities ~ Escort specialist subcontractors Ensure that the Contractual efficiently meets all the relevant KPI & SLA requirements. Undertake all allocated tasks and perform them in a timely and professional manner. Be proactive in identifying and...SuggestedPermanentFlexible hoursShift workNight shift£12.71 per hour
...communities we serve to thrive. We're looking for a Cleaner – Healthcare who will deliver excellent service standards, while meeting SLA agreements and adhering to cleaning schedules. Contract: Permanent Type of Employment: Part Time Hours: 20 hours per week...SuggestedHourly payPermanentFull-timePart-time- £36k - £47k per annumEstimated...ensuring optimal performance and safety across our client sites. Key Responsibilities Respond to breakdown maintenance requests within SLA timelines. Maintain and repair modular UPS systems and diagnose power quality issues. Conduct risk-focused maintenance and...SuggestedFull-time
- £35k - £47k per annumEstimated...materials, access arrangements, and logistics. Identify delivery risks and implement mitigation measures. Support achievement of KPI, SLA, and contractual performance measures. Plan & manage the Handover process with all stakeholders ensuring documents and assets are...SuggestedLong-term contractPermanentMonday to FridayFlexible hours
- ...deliver a loss ratio in line with business targets. • Underwrite customer generated underwriting authority referrals within required SLA. • Underwrite renewal invite case referrals within required SLA. • Ensure all underwriting cases are written in line with our risk...Fixed-term contractVisa sponsorshipOn-siteWork from homeFlexible hours
- ...Partner Management Act as the primary point of contact for external IT service providers. Coordinate service contracts, monitor SLA performance, and escalate issues when necessary. Support project implementation with both local and global IT/OT stakeholders. Governance...
£23.85k per annum
...is not exhaustive and may change as the business develops: Customer Advice/Service Quality Call Quality Adherence/Compliance SLA’s and audit requirement Your performance will be reviewed through regular one-to-one meetings with your Line Manager. Person Specification...Full-timeMonday to FridayShift work- £36k - £45k per annumEstimated...fast-paced Executive Care environment Balancing premium service delivery with operational KPIs such as productivity, handle time, and SLA adherence Building long-term relationships with Executive travellers through consistent, high-quality service Collaborating...Remote jobLong-term contractFixed-term contractHybrid workingRelocation packageOn-site3 days/week
- £71k - £91k per annumEstimated...and site operations, and is the primary driver of the centralisation programme's performance targets — including productivity savings, SLA adherence and service quality. The COM operates as a key member of the UKST operational leadership group, contributing to strategic decisions...Summer workImmediate start
£45k per annum
...Duties & Responsibilities Escort specialist subcontractors Ensure that the Contractual efficiently meets all the relevant KPI & SLA requirements. Undertake all allocated tasks and perform them in a timely and professional manner. Be proactive in identifying and...PermanentMonday to WednesdayMonday to ThursdayFlexible hoursShift workWeekend workDay shift- £25k - £33k per annumEstimated...stakeholders, ensuring all updates are sufficiently detailed to give a full disclosure of the present claim position. Ensure that all SLA's are met and exceeded. Skills and e xperience Have a resilient and positive attitude. Excellent customer service skills,...Long-term contractPermanentFull-timeWork from home
- £43k - £58k per annumEstimated...let our network scale without adding headcount. You'll own the daily heartbeat of the platform: making sure tickets are resolved within SLA, reconciling data across systems, hunting down the orders that fall through the cracks, holding warehouses and carriers to their SLAs,...PermanentFull-timeRemote
£10k per annum
...of routine planned and periodic cleaning for a Mitie customer. Ensure the contract service delivery is of a high standard, meeting all SLA agreements whilst adhering to the cleaning schedules. Main Duties Undertake successfully all training required to deliver the cleaning...Long-term contractFull-timeFlexible hours- ...accurate group close Act as the primary point of contact for our finance MSP, reviewing outputs for data integrity, ledger accuracy, and SLA adherence Identify bottlenecks in outsourced workflows and partner with the Financial Controller to implement automated checks and...Long-term contract
£27.55k per annum
...regular email checks to check for correspondence from database end users and ensure issues are actioned and resolved within the agreed SLA timelines Maintain Application Dashboard Manager to be alert to new support tickets coming through Communicate with customers via...Full-timeOn-siteMonday to WednesdayShift workNight shiftRotating shiftsDay shift- £22k - £25k per annumEstimated...fast-paced Executive Care environment Balancing premium service delivery with operational KPIs such as productivity, handle time, and SLA adherence Building long-term relationships with Executive travellers through consistent, high-quality service Collaborating...Long-term contractHybrid workingRelocation packageOn-site3 days/week
- ...streaming architectures that handle real-world complexity: late-arriving events, schema drift, backpressure, partial failures, and sub-second SLA requirements Drive technical decisions with clear rationale; when tradeoffs exist, you name them explicitly and own the call...PermanentHybrid workingOn-siteNight shiftDay shift
- £61k - £81k per annumEstimated...lifecycle of design, deployment, maintenance, and upgrades. Reliability Engineering: Ownership of Ripple’s 99.9% Network availability SLA. Develop changes to architecture needed to robustly meet this SLA, and develop advanced observability to accurately measure adherence....Full-timeOn-site
- £33k - £43k per annumEstimated...Support in new ideas/ procedure to improve the quality of after care service in line with the Tilia Homes Customer Journey. Track SLA’s and report to Senior Coordinator & Customer Care Manager. Help continuous improvement in customer satisfaction ratings Bringing...Full-timeOn-site