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- £43k - £56k per annumEstimated...reporting inputs, and coordination with SMEs and regulators. KEY ACCOUNTABILITIES Project management, to include: Manage delivery of SLA work packages (scope, schedule, cost, risk) Develop and maintain governance and delivery plans Coordinate with SMEs on safety case...SuggestedFull-timeNo agencyHybrid workingFlexible hours
£50k - £55k per annum
...environment builds and deployment. As the Lead Applications Support Engineer you will ensure the resolution of incidents within agreed SLA's with continuous improvement in mind. You will apply advanced problem-solving skills to recreate, debug, identify, and resolve complex...SuggestedLong-term contractHybrid working£21k per annum
...the best solution and product is sourced ~Defining to each business customer the manufacturing process and lead time and committing to SLA’s ~Undertaking rigorous daily order management to ensure smooth processing to meet committed deadlines for each customer ~Constantly...SuggestedPermanentFull-timeMonday to Friday- ...Own end to end scheduling - engineer rota alignment, job assignment, re scheduling, and route optimisation where applicable ~ Own SLA performance and tracking - monitor live SLA position, drive interventions to protect SLA, and lead escalation for breaches ~ Manage...SuggestedHybrid workingOn-siteRemoteShift workRotating shifts
- £39k - £53k per annumEstimated...Demonstrable experience across: Incident Management Major Incident Management Service Request Fulfilment Escalation Management SLA and KPI Management Queue Management Experience using ServiceNow or other enterprise ITSM platforms. Proven track record of...SuggestedFull-timeRemoteFlexible hoursShift work
- £57k - £74k per annumEstimated...specifications, and service scope. Manage key technology supplier relationships through regular performance reviews, commercial governance, SLA monitoring, and improvement planning. Partner with Legal, Information Security, Compliance, Finance, and other stakeholders to...SuggestedHybrid workingOn-siteImmediate startWork from homeFlexible hours
- £77k - £97k per annumEstimated...team to grow its identity and build strategic partnerships across the organisation through developing clear and efficient processes and SLA’s, supported by legal technology. Support work towards Legal Team’s annual strategic objectives. Provide sound legal advice...SuggestedLong-term contractFixed-term contractTraineeshipFlexible hours
- £80k - £104k per annumEstimated...Manage the team responsible for the end-to-end AP process and AR processes. Maintain robust controls and monitor the performance of key SLA’s and KPI’s. Payroll Manage the Global Payroll team and oversee the accurate and timely processing of all payroll activities....SuggestedLong-term contractFixed-term contractFlexible hours
- £49k - £63k per annumEstimated...engineers and technicians. • Liaise with customers and third-party organisations where maintenance is being performed under contractual or SLA requirements. • Ensure aircraft are released from maintenance in a safe, compliant and airworthy condition. Line Maintenance...SuggestedPermanentTemporaryShift work
£90k per annum
...around 20 staff. The main duties will also include: Manage all financial budgets, P&L and technical issues. Manage agreed KPI and SLA’s. Responsible for managing the company’s H&S and environmental performance on site. Recruitment of any new staff required on...SuggestedPermanent- £58k - £78k per annumEstimated...Proficiency in Power BI, with the ability to build dashboards thatvisualisedeployment metrics, cloud cost trends, incident volumes, and SLA performance, using DAX and Power Query for data modeling. ~ On-Call Support - Provide on-call support outside of standard working...SuggestedFull-timeHybrid working
- £38k - £52k per annumEstimated...fabric related items Complete and submit all paperwork for reactive and breakdown tasks and ensure compliance with contractual KPI's/SLA's Maintain strong working relationships with colleagues, subcontractors and client representatives and ensure professional image of...SuggestedFull-timeMonday to Friday
- £32k - £43k per annumEstimated...Ensure assigned tasks are actioned and completed as appropriate. Ensure an awareness and compliance to the contractual KPI's/SLA's. Ensure CAFM system, e.g. Planon , is kept up to date and that PPM and reactive tickets are closed out with accurate data captured...Suggested40 hours/weekPermanentFull-timeImmediate start
£65k - £70k per annum
...Manage and resolve IT incidents and service requests within SLA, coordinating with a third-party MSP Oversee MSP performance, ensuring service delivery and continuous improvement Own IT asset management, including procurement and lifecycle tracking of hardware Lead...SuggestedPermanentOn-site£40k - £45k per annum
...Track repair status, maintaining visibility of various jobs and statuses, actions for any jobs stuck in a certain status for longer than SLA Pipeline visibility servicing and be conscious of upcoming & future and establish capacity in order to be ready to deliver...SuggestedImmediate start- £38k - £49k per annumEstimated...issues automatically. Handle internal client requests and inquiries, ensuring transparent support and leading communication on any SLA breaches. Assist in the onboarding of new datasets, validation rules, and user interface improvements, as well as participate in testing...Remote job
- £78k - £102k per annumEstimated...Operate, or industrialized service models Familiarity with service lifecycle constructs (onboarding/offboarding, in-flight change, SLA/OLA frameworks, operating model governance). Experience working in global, matrixed delivery environments What we offer you...Hybrid workingImmediate startFlexible hours
- ...required standard. Reactive Maintenance & Fault Finding Diagnose faults across both HVAC and gas systems, completing repairs within SLA requirements. Minimise downtime through effective troubleshooting and first-time fix focus. Escalate complex issues to the helpdesk or...Long-term contractRotating shifts
- £46k - £62k per annumEstimated...let our network scale without adding headcount. You'll own the daily heartbeat of the platform: making sure tickets are resolved within SLA, reconciling data across systems, hunting down the orders that fall through the cracks, holding warehouses and carriers to their SLAs,...PermanentFull-timeRemote
- £63k - £81k per annumEstimated...at least 3 years in a leadership role. · Demonstrated experience managing 3PL relationships and carrier networks at scale, including SLA governance, QBRs, and performance management. · Strong financial acumen — proven ownership of a transportation or freight budget, cost...Full-timeHybrid workingOn-siteWork from homeFlexible hoursShift work
- £61k - £81k per annumEstimated...Triton or custom ML inference/training frameworks; autoscaling or capacity planning for large-scale inference; multi-tenant serving or SLA-driven infrastructure; background at a hyperscaler, frontier AI lab or large-scale distributed inference system; Kubernetes/Slurm; interest...Full-timeOn-site
- ...maintenance concerns. Submit viewing feedback and reports through the Keylr platform. Complete jobs within the agreed schedule and SLA. Why Join Keylr? Work with Property Managers across London. Choose which job requests you want to accept. Flexible...Long-term contractFreelanceFlexible hours
£45k - £65k per annum
...require senior engineering expertise. Ensure tickets are updated with clear technical notes and resolutions. Assist with maintaining SLA performance during busy periods. Requirements Technical Skills The successful candidate should have strong experience in most...Long-term contractFull-timeHybrid workingImmediate startWork from homeAfternoon shift- £23k - £30k per annumEstimated...organisational skills. - Exceptional communication and collaboration with the ability to work within a diverse client base, in line with business SLA’s. - An understanding of the product design cycle, exposure to retail, lifestyle trends or creative industries is strongly desirable....On-site
£44k per annum
...Duties & Responsibilities Escort specialist subcontractors Ensure that the Contractual efficiently meets all the relevant KPI & SLA requirements. Undertake all allocated tasks and perform them in a timely and professional manner. Be proactive in identifying and...PermanentFlexible hoursShift workDay shift£28.65k per annum
...customer/business outcomes Appropriately utilise field resource levers used to ensure customer attendance within the agreed customer SLA’s Responsible for encouraging and developing collaborative working with Field Engineers, Service Excellence Manager and Heads of...PermanentFull-timeFlexible hoursRotating shifts- £29k - £39k per annumEstimated...well loved and compliant. Key Responsibilities You will use your experience and knowledge to complete various jobs within agreed SLA’s, being aware of causing minimal disruption to the operation of the shops. Confidently finding the reason why equipment is not working...PermanentFull-timeOn-siteMonday to FridayFlexible hoursRotating shiftsWeekend work
£30k - £40k per annum
...through the Service Desk tool from initial logging through to resolution. Communicate progress to customers and work within agreed SLA requirements. Escalate serious or high-priority incidents when necessary. Plan daily activities and ensure important tasks are completed...PermanentFull-timeRemote£30k - £40k per annum
...incidents and service requests through the company's Service Desk. Keep customers informed throughout the support process and work within SLA requirements. Identify issues requiring escalation and bring high-priority matters to Management's attention. Review workload and...PermanentFull-timeRemote£50k - £51k per annum
...handling and customer satisfaction Manage relationships with 3rd parties including systems providers, couriers and online platforms ensure SLA's are maintained Analyse customer data and feedback to identify trends and undertake route cause analysis to reduce reoccurring...