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£50k - £55k per annum
...environment builds and deployment. As the Lead Applications Support Engineer you will ensure the resolution of incidents within agreed SLA's with continuous improvement in mind. You will apply advanced problem-solving skills to recreate, debug, identify, and resolve complex...SuggestedLong-term contractHybrid working- ...supporting continuous service improvement. You will also be playing an active role in ensuring the Service Desk meets its very strict SLA's. Job Role Responsibilities: Working closely with internal FLL departments to ensure all FTTP orders are progressed and completed...SuggestedContractHybrid workingOn-siteShift work
£12.21 per hour
...delivery bookings using the Open Dock and JC booking diary systems. Ensure inbound products are put away promptly and meet customer SLA expectations. Check inbound loads for accuracy, report damage, and investigate discrepancies before escalating to Inventory. Verify...SuggestedPermanentMonday to FridayMonday to WednesdayFlexible hoursShift work- £37k - £48k per annumEstimated...Improve conversion rate for confirmed orders (from initial quote) by reviewing lost order reasons. Ensure your team achieve the KPI’s and SLA’s set, examples include: revenue, margin, inbound / outbound calls, inbound / outbound emails / tickets resolved, queries, credits....SuggestedHoliday workPermanentFull-timeContract
- £41k - £54k per annumEstimated...Complete all statutory and non-statutory PPM in accordance with annual PPM planners and task instruction sets and customers SLA's & RPI's. Experience of using CAFM systems to complete reactive and PPM tasks in line with our SLA's & KPl's. Ensure...Suggested40 hours/weekHoliday workPermanentFull-timeFor subcontractor
EQUANS SERVICES LIMITED
Manchester27 days ago £12.21 per hour
...delivery bookings using the Open Dock and JC booking diary systems. Ensure inbound products are put away promptly and meet customer SLA expectations. Check inbound loads for accuracy, report damage, and investigate discrepancies before escalating to Inventory. Verify...SuggestedHourly payOngoing contractPermanentMonday to FridayFlexible hoursShift work- £41k - £54k per annumEstimated...logistics and banking details. Liaise directly with internal teams and external vendors to resolve invoice queries within the agreed 3-day SLA. Contribute to achieving Service Level Agreements (SLAs) and Key Performance Indicators (KPIs) for the FSSC and PTP functions....SuggestedPermanentFull-time
- ...queries with clear and accurate information. Clear tickets relating to payments, credit status, compliance, and account issues within the SLA deadline. Support in credit application processing and credit limit setting Required Experience Educational/Professional...SuggestedHoliday workHybrid workingOn-siteWorldwideFlexible hours
- £33k - £42k per annumEstimated...priorities Able to plan and organise, multi-tasking to support several lines of enquiry within a regulated, measurable framework to achieve SLA’s Proficiency in using MS Office, Acturis and E-trade platforms Aligned with Gallagher vision, values and strategy Willingness...SuggestedLong-term contractHoliday workLive-outOn-siteLocal area
- £47k - £63k per annumEstimated...communicated by the Engineering Team. Ensure the team and Specialist Vendors comply with the contractual service level agreements (SLA's). Key operator of the Corrigo CMMS system, ensuring that MEP PPM, Reactive and Corrective Work Orders/Tasks are accurately completed...SuggestedFull-timeLocal areaImmediate startMonday to FridayNight shiftRotating shifts
- £48k - £62k per annumEstimated...team development through coaching and training. Maintain ITIL-compliant documentation and service records. Identify and manage SLA risks. Contribute to service reviews and customer satisfaction projects as needed. Collaborate across CSU and business teams...SuggestedFull-timeOn-siteFlexible hours
£16.22 per hour
...is for weekday daytime hours. Key Responsibilities: · Handle planned/reactive FM service requests via CAFM (Concept), ensuring SLA compliance. · Respond to calls/emails professionally, record issues accurately, and escalate appropriately. · Liaise with FM Operations...SuggestedFull-timeFor contractorsMonday to FridayWeekday work£55k - £57k per annum
...fault-finding, planned maintenance, and project work as required. Manage day-to-day contractor performance and ensure adherence to SLA targets. Conduct all aspects of people management including appraisals, RTWs, disciplinaries, and performance reviews. Lead and engage...SuggestedPermanentFor contractorsHome officeShift workNight shift- £24k - £32k per annumEstimated...Continually review supplier pricing and renegotiate with suppliers to achieve best value. Measure supplier performance, delivery and SLA’s Work with group stakeholders and suppliers to maximise efficiencies and optimise supply chain delivery. To support Sales in...SuggestedFull-timeVisa supportRelocation packageImmediate start
Gamma Comms
Manchester19 days ago - £23k - £31k per annumEstimated...proactive approach to growing existing accounts within your agreed portfolio Deliver high level of customer care in line with customer SLA’s Ensure the CRM system is kept up to date with activity at all times Ensure pricing guidelines are adhered to Build and...SuggestedPermanentFull-timeContractLocal areaMonday to Friday
£25k - £30k per annum
...we cant wait to hear from you! Key accountabilities will include: Managing the full onboarding process for new starters within SLA and payroll deadline. This includes right to work in the UK documentation is accurate issuing the offer via DocuSign and undertaking all...Holiday workFull-timeHybrid workingOn-siteImmediate startWork from homeFlexible hours£30k - £33k per annum
...and helping maintain consistent service standards Updating compliance records, job statuses and performance data Assisting with SLA, KPI and service delivery reporting What we’re looking for: Experience in an FM Coordinator, Contract Coordinator or similar role...Full-timeContractFor subcontractorMonday to Friday- £87k - £114k per annumEstimated...including customer delivery, support, field operations, logistics, and network operations. Drive improvements in customer experience, SLA performance, and operational KPIs. Build scalable, standardised processes and implement 24/7 proactive support capabilities....PermanentOn-site
- ...Risk Register. Manage security dashboards (SIEM, FortiMail, FortiConsole, SOPHOS, Windows Defender). Oversee job assignments and SLA performance across teams. Support projects aligned with the Cyber Assessment Framework (CAF). Assist in updating and maintaining...PermanentApprenticeshipHybrid workingOn-siteFlexible hours
£52k - £65k per annum
...suppliers. Leading regular governance review meetings with strategic suppliers to review supplier performance against contract, including SLA performance, cost reductions, continuous improvement opportunities and quality of service. Owning and managing supplier risk profile...Holiday workPermanentFull-timeContractHybrid workingLocal areaWork from homeFlexible hours£35k per annum
...* Conduct scheduled maintenance inspections and proactive service visits. * Respond to reactive faults and attend breakdowns within SLA timeframes. * Use remote platforms to identify issues and provide root cause analysis. * Collaborate with engineers, surveyors, and support...40 hours/weekPermanentFull-timeRemoteWork from homeMonday to FridayNight shift- £45k - £58k per annumEstimated...Key operator of the Corrigo CMMS system ensuring that MEP PPM Reactive and Corrective Work Orders/Tasks are accurately completed within SLA. Monitoring progress throughout the week to ensure compliance with expected outputs from your team. Accurate completion of all...Full-timeLocal areaImmediate startMonday to FridayNight shiftRotating shifts
£35k - £50k per annum
...own caseload and transactions ~ Delivering your targets ~ Responsible for files from start to finish ensuring they are in line with SLA ~ Drafting documents and contracts ~ Provide support and coaching to paralegals ~ Communicate with solicitors, mortgage lenders,...PermanentFull-timeHybrid workingLocal areaFlexible hours£28k per annum
...fault reporting and the resolution of them To support the contract and ultimately contribute to delivering all client and APCOA local SLA and KPIs. The role will also include additional support for the operations teams to include site visits, health and safety...Full-timeContractLocal area£27k per annum
...within the Warehouse is maintained at the highest possible standards for the customer Develop and manage site KPI’s in line customer SLA. Provide leadership and direction to the team. Manage the team at your site. Motivate, coach, and develop a high performing...Holiday workContractShift workDay shift- £88k - £118k per annumEstimated...scope, schedule, budget, quality, along with risk and critical path management Preferred Qualifications Experience defining KPI's/SLA's used to drive multi-million dollar businesses and reporting to senior leadership Experience communicating to senior management and...
Amazon Web Services (AWS)
Manchester5 days ago - £33k - £44k per annumEstimated...stakeholders. What will I be doing? Focus on key success indicators (e.g., user engagement, SMR completion, KORE scores, renewal forecasts, SLA targets, QBRs, and success plans). Lead Tier 1 accounts, driving retention, growth, and strategic alignment. Manage customer...Long-term contract
- £51k - £68k per annumEstimated...F&O or CE Support, taking responsibility for providing prompt and professional 2nd Level Support to the HSO Customer base according to SLA and Customer Contractual requirements. REPORTING LINE As part of the Support Team, you will report to a Support Team Lead....Full-timeHybrid workingOn-siteLocal areaRemoteMonday to FridayFlexible hours
- £39k - £51k per annumEstimated...term valued relationships to ensure the FM services are delivered in line with expectations and exceeded where possible. Manage KPI & SLA performance ensuring compliance and excellent results. Comply with Health Safety and the Environmental requirements in compliance...Long-term contractPermanentFull-timeFor contractorsOn-siteMonday to Friday
- £57k - £77k per annumEstimated...Cleaning estimating functions into a high-performing unified team. Oversee and sign off estimates ensuring accuracy consistency and SLA compliance. Streamline estimating and survey processes to improve efficiency and margin control. Support Sales with tenders...Full-timeFor subcontractor
