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£50k - £55k per annum
...environment builds and deployment. As the Lead Applications Support Engineer you will ensure the resolution of incidents within agreed SLA's with continuous improvement in mind. You will apply advanced problem-solving skills to recreate, debug, identify, and resolve complex...SuggestedLong-term contractHybrid working- ...supporting continuous service improvement. You will also be playing an active role in ensuring the Service Desk meets its very strict SLA's. Job Role Responsibilities: Working closely with internal FLL departments to ensure all FTTP orders are progressed and completed...SuggestedHybrid workingOn-siteShift work
£24.23k per annum
...existing IT tickets to end users when requested. · Chasing approvals and process on open requests. · Escalating unresolved or breached SLA issues to senior team members when necessary. · Provide IT support such as reboots, password resets, Creation of user accounts,...Suggested- £31k - £42k per annumEstimated...to the Administration team to ensure all jobs are resolved to the satisfaction of the customer and within the Service Level Agreements (SLA). • To read, understand and work to generic site PPM risk assessments and method statements (RAMS), completing any additional...Suggested40 hours/weekPermanentFull-timeMonday to FridayRotating shifts
EQUANS SERVICES LIMITED
Manchester22 days ago - ...from agents. Lead Capture Log: Timely escalation of community-driven leads (dates, budgets, inquiries) within the one-business-day SLA. Segmented Reporting: Daily maintenance of Sprout Social tags to ensure clear distinction between client-owned and agency-owned content...SuggestedPermanentFull-timeTemporaryRemote5 days/week1 day/week
£27k per annum
...within the Warehouse is maintained at the highest possible standards for the customer Develop and manage site KPI’s in line customer SLA. Provide leadership and direction to the team. Manage the team at your site. Motivate, coach, and develop a high performing...SuggestedShift workDay shift- £32k - £42k per annumEstimated...others Able to plan and organise, multi-tasking to support several lines of enquiry within a regulated, measurable framework to achieve SLA’s Proficiency in using MS Office, Acturis and Gallagher applications (Acturis and knowledge of Gallagher applications can be...SuggestedLong-term contractHybrid workingLive-outOn-siteWork from home
- £36k - £46k per annumEstimated...with insight on issues where required. Deal with logistics/credit queries and problems within the stated service level agreements (SLA). Understand and comply with all relevant company policies. Provide customers accurate information related to spare parts. Contribute...SuggestedFull-timeHybrid workingWork from homeFlexible hours1 day/weekManchester27 days ago
£27.4k per annum
...and processing queries, supporting with escalations and complaints regarding panel firms, both current and previous transactions, within SLA and following correct escalation process Maintaining a good working relationship with the panel firms and try to assist in building...SuggestedPermanentFull-time£63k - £66.5k per annum
...between business stakeholders, technical teams, and third-party suppliers, ensuring services are reliable, cost-effective, and aligned to SLA for our business priorities. This hybrid role involves 2 days onsite and offers 25–30 days holiday, plus bank holidays, a fantastic...SuggestedFull-timeHybrid workingClick Digital
Manchester4 days ago- £34k - £45k per annumEstimated...remedial works in progress Organising & completing Service remedial works with direct labour or sub-contractor in line with customer SLA's Ordering of parts, access equipment, plant & tools Ensuring jobs are done within budget and with agreed timelines. Identify...SuggestedFull-timeMonday to Thursday
- £28k - £36k per annumEstimated...Accessories Sales Manager and the Warehouse and Logistics Manager, to ensure that agreed levels of customer service are maintained and all SLA’s are adhered to. Constantly monitor the quality of customer service, utilising all relevant market intelligence. Handle...SuggestedPermanentFull-time
£25k - £28.75k per annum
...with unclear debt paths. Reduced financial exposure through proactive tender‑risk reviews. Credit bureau queries resolved within SLA. Achievement of agreed objectives with improving KPIs. What you need to have already done to be right for this role ~2+ years in...SuggestedPermanentFull-timeHybrid workingOn-site- £38k - £51k per annumEstimated...Key Responsibilities Act as the electrical Authorised Person (AP) Respond to breakdown maintenance requests within SLA Maintain and inspect UPS systems, generators, and commercial installations Apply risk-focused maintenance strategies for critical...SuggestedFull-time
CBRE
Bury, Greater Manchester2 days ago - £28k - £38k per annumEstimated...digital Maintenance Management Systems for planned maintenance tasks, and fault management systems for reactive maintenance tasks driving SLA calculations Water industry experience preferred Location flexible but able to travel to London as required, up to twice a month...SuggestedLong-term contractPart-timeHybrid workingRemoteFlexible hoursNight shift
- £47k - £64k per annumEstimated...AI agents to deliver against Underwriting targets Personally review referrals, when necessary, to ensure the team remains within SLA Present key MI to the leadership team on a regular basis, alongside plans of how to continually improve performance Work closely...Full-timeHybrid workingFlexible hours
- ...Manage and prioritisation internal requests for deal creation, giving best in class service to the markets/clients by ensuring that SLA’s and quality standards are met. Using dashboard tools (Tableau) to identify both positive and negative trends across deals, identifying...
£41.19k per annum
...systems (where applicable) ● Ensure all works are completed in line with health & safety procedures, hospital standards and contractual SLA’s ● Complete accurate paperwork, logbooks and update CAFM systems ● Assist with minor installation works and project tasks where...PermanentMonday to Friday- ...with both the Financial Planners and their clients ~ Ensuring that all post-meeting requirements are actioned promptly within agreed SLA’s. Skills and Experience Tech savvy, able to work on cloud based systems, has used AI to support finding answers. High...Fixed-term contract
- ...line with internal processes. Issue Invoices & manage any aged debt. Ensure fees are recorded internally in line with processes and SLA. Compliance Adhere to FCA regulations in accordance with our compliance procedures. With Compliance Department assistance,...Ongoing contractOn-site
- £64k - £83k per annumEstimated...transformation. Responsible for proposing and drafting changes, implementation and interpretation to policies, guidelines and service level agreements (SLA’s) which may impact service. Proposes changes to own function making recommendations for other service delivery....Long-term contract
- £42k - £55k per annumEstimated...cause of the incident is identified and actions put in place to prevent reoccurrence, ensuring close out of all actions within agreed SLA Experience and Qualifications Relevant Gas Qualification IGEM incorporated / technical engineer SHEA (Gas) NRSWA 1991 (Supervisor...Permanent
Network Plus
Manchester20 hours agonew - £33k - £43k per annumEstimated...balancing technologies Good knowledge of PowerShell scripting and Excel (Data manipulation) Work within ITIL Framework including SLA’s and change management Excellent knowledge of VmWare and physical servers Excellent fault-finding skills in a complex environment...Long-term contractPermanentApprenticeshipHybrid workingFlexible hoursRotating shifts
£46k - £52k per annum
...records and expert reports. Identifying and securing evidence from claimant representatives. Complying with reporting, reserving and SLA requirements across multiple clients. Full file management including drafting reports, correspondence and documentation....PermanentFlexible hours- £31k - £42k per annumEstimated...You To: Manage the collection of financial statements across all sectors and ensuring adherence to turnaround times stipulated in our SLA’s. Validation of sourced financial statements through the complete workflow cycle. Support high volumes of requests and queries...Hybrid workingOn-siteImmediate start
- £22k - £29k per annumEstimated...loyalty ~ Accurate processing of orders and returns within agreed SLAs ~100% of client requests responded to or escalated in line with SLA agreements What We’re Looking For Essential Experience working in a fast‑paced, high‑performing, and target‑driven...On-site
£70k - £75k per annum
...insight. Commission monitoring across fibre nodes, OLTs and Layer 1-3 network equipment. Define baseline performance metrics and SLA-led alert thresholds. Work closely with network and operational teams to align monitoring with evolving topology. Drive continuous...Fixed-term contractRemote- £78k - £104k per annumEstimated...delivering works in high-risk or regulated settings (e.g., healthcare, labs, or manufacturing). Experience working within KPI and SLA frameworks in an FM or technical services contract. Demonstrated success in client relationship management and team leadership....40 hours/weekFull-timeApprenticeshipOn-siteMonday to FridayFlexible hours
Thermatic Group
Salford, Greater Manchester15 days ago £50k - £65k per annum
...Managing support tickets effectively and resolving them within agreed SLAs, with some out-of-hours support required Assisting with SLA reporting Supporting projects and system upgrades, from testing through to live environments Building strong relationships with internal...Full-timeOn-siteAkkodis
Manchester2 days ago- £30k - £39k per annumEstimated...efficiently, giving exceptional Client Support to our global customers and personal trainers. · Process requests accurately and within the SLA. Achieve your personal KPI`s and support the CS team in delivering departmental KPI`s. Support clients and trainers through...Full-timeOn-site
