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  • £48k - £62k per annumEstimated
     ...team/department. Issue Resolution: Work with internal support teams and external parties to resolve any outstanding client issues. SLA Monitoring: Ensure agreed service levels commitments are monitored and tracked, and any issues identified are escalated to the relevant... 
    Suggested
    Permanent
    Full-time
    Casual work
    Hybrid working
    On-site
    Remote
    Work from home
    Edinburgh
    18 days ago
  • £41k - £54k per annumEstimated
     ...fast-paced Executive Care environment Balancing premium service delivery with operational KPIs such as productivity, handle time, and SLA adherence Building long-term relationships with Executive travellers through consistent, high-quality service Collaborating... 
    Suggested
    Long-term contract
    Relocation package
    On-site
    Flexible hours
    3 days/week

    Perk

    Edinburgh
    15 days ago
  • £15 per hour

     ...Better places, thriving communities. We're looking for a Mobile Cleaner who will deliver excellent service standards, while meeting SLA agreements and adhering to cleaning schedules. Rate of pay: £15 per hour Position type: Permanent Type of employment: Full time... 
    Suggested
    Hourly pay
    40 hours/week
    Long-term contract
    Permanent
    Full-time
    Monday to Friday
    Flexible hours
    Shift work

    Mitie Cleaning & Hygiene Services

    Edinburgh
    10 days ago
  • £28.95k per annum

     ...maintenance requests and ensuring works are completed satisfactorily. Attending resident meetings Resolution of complaints within the SLA timescales Responding to all owner communication within SLA timescales Approving of contractors invoices Resolving any owner... 
    Suggested
    Full-time
    Remote
    Flexible hours
    Edinburgh
    19 days ago
  • £51k - £69k per annumEstimated
     ...server teams. Ensuring our offshore IBM, Talent Shared Services and Global Talent Attraction teams are delivering to the standards and SLA’s required to maintain an excellent experience for our service line hiring teams, candidate and recruiters along the whole recruitment... 
    Suggested
    Permanent
    Hybrid working
    On-site
    Immediate start
    Flexible hours

    EY

    Edinburgh
    12 days ago
  •  ...Effective completion of Corrigo Work Orders that have been allocated, ensuring that Work Orders have been acknowledged and completed within SLA. Essential Qualifications & Experience Decent understanding of all trades with experience Excellent communication skills and... 
    Suggested
    Full-time

    JLL

    Linlithgow, West Lothian
    1 day ago
  • £43k - £57k per annumEstimated
     ...where applicable). • Experience of working within a mobile service delivery contract. • An understanding of Service Level Agreements (SLA's), service targets and objectives and Key Performance Indicators (KPI's) • Knowledge of Health & Safety and safe working practices.... 
    Suggested
    40 hours/week
    Flexible hours
    Rotating shifts

    BAM

    Edinburgh
    18 hours ago
  • £150 - £200 per day

     ...Respond to, or assist in the response to, external and internal queries in accordance with agreed deadlines or Service Level Agreements (SLA’s). Carry out basic financial checks/reconciliation, order basic supplies. Fully adhere and comply with Health & Safety Policy.... 
    Suggested
    Permanent
    Temporary
    Hybrid working
    Flexible hours

    ASA Recruitment

    Edinburgh
    15 days ago
  • £55k - £73k per annumEstimated
     ...partner for Oracle Cloud service delivery and optimisation . Lead regular Service Review Meetings, presenting service performance, SLA achievements, risk management activities, and improvement initiatives. Manage customer escalations, major incidents, service risks,... 
    Suggested
    Internship
    Hybrid working
    On-site
    Remote
    Flexible hours

    Version 1

    Edinburgh
    11 days ago
  • £67k - £86k per annumEstimated
     ...Incident management and escalation processes ~ Root cause analysis and corrective action planning ~ Change management programs ~ SLA and SLO ownership ~ Disaster recovery planning ~ Security and compliance initiatives Cross-Functional Collaboration Strong... 
    Suggested
    Full-time

    Cirrus Logic

    Edinburgh
    20 days ago
  • £40k - £51k per annumEstimated
     ...E-Mail) in einem dynamischen Executive-Care-Umfeld Premium-Service liefern und gleichzeitig KPIs wie Produktivität, Handle Time und SLA einhalten Aufbau langfristiger Beziehungen durch konstant exzellenten Service Enge Zusammenarbeit im Team, um eine Elite-Servicekultur... 
    Suggested
    Full-time
    Relocation package
    On-site
    3 days/week

    Perk

    Edinburgh
    19 days ago
  • £39k - £53k per annumEstimated
     ...Demonstrable experience across: Incident Management Major Incident Management Service Request Fulfilment Escalation Management SLA and KPI Management Queue Management Experience using ServiceNow or other enterprise ITSM platforms. Proven track record of... 
    Suggested
    Full-time
    Remote
    Flexible hours
    Shift work

    Sword Group

    Edinburgh
    a month ago
  • £22.6k per annum

     ...complaint handling and other ad hoc administrative tasks. Key responsibilities Ensure all incoming contact is dealt with within our SLA guidelines Communicate effectively with others via telephone, email, website, social media and in writing Deal with more time-... 
    Suggested
    On-site
    Remote

    Vets Now

    Dunfermline, Fife
    a month ago