Get new jobs by email
- £38k - £51k per annumEstimated...excellence and continuous improvement across support functions. Build robust dashboards and executive reporting across KPIs such as: SLA adherence, response and resolution times, first contact resolution, CSAT / NPS, backlog management, volume trends and categorisation,...SuggestedFull-timeShift work
- £59k - £76k per annumEstimated...escalations through effective diagnosis and troubleshooting of client queries Manage and resolve technical roadblocks/ escalations as per SLA and quality requirements If unable to resolve the issues, timely escalate the issues to TA & SES Provide product support and...SuggestedPermanentFull-time
- £24k - £31k per annumEstimated...Microsoft Office It would be a bonus if you also have Experience in service desk or incident management environments Familiarity with SLA-driven support Awareness of remote connection tools or ITIL best practice Please be aware that to be considered for this post,...SuggestedFull-timeRemoteFlexible hoursRotating shifts
- ...Skills and requirements ~5+ years direct experience delivering robust performant data pipelines within the constraints of direct SLA’s and commercial financial footprints. ~ Proven experience in architecting, developing, and maintaining Apache Druid and Imply platforms...SuggestedLong-term contract
£30k per annum
...Responsibilities: To provide a fully comprehensive service to meet customer requirements and deliver first in service standards via SLA or individual instructions. Attend customer sites/premises and deliver SLA service to fleet. Complete all job cards/fleet inspections...SuggestedPermanentFull-timeTraineeshipFlexible hoursNight shiftWeekend workDay shiftTruckForce
Livingston, West Lothian16 days ago- £40k - £52k per annumEstimated...DIO) has announced the appointment of Laing O'Rourke and five other contractors to a new alliance to build Single Living Accommodation (SLA) for the Armed Forces. The alliance will run for six years and will deliver 16,000 new bedspaces as part of a wider MOD plan...SuggestedLong-term contractFull-time
Laing O'Rourke
Edinburgh19 days ago £45k - £50k per annum
...on a permanent basis covering Edinburgh and Fife. You will be responsible for delivering excellent service standards, while meeting SLA agreements and adhering to maintenance schedules. Key Responsibilities: Carry out planned, reactive, and emergency maintenance on...SuggestedPermanent- £43k - £55k per annumEstimated...civil personal injury defence cases where required Prioritising and organising work effectively to meet key court deadlines and client SLA expectations Building strong internal and external relationships to support business development and contribute to the Firm's...SuggestedHybrid workingFlexible hours
- £74k - £97k per annumEstimated...fast-paced Executive Care environment Balancing premium service delivery with operational KPIs such as productivity, handle time, and SLA adherence Building long-term relationships with Executive travellers through consistent, high-quality service Collaborating...SuggestedLong-term contractFull-timeRelocation packageOn-siteRemoteMonday to Friday3 days/week
- £50k - £65k per annumEstimated...customer satisfaction. You’ll be key to ensuring that incidents, service requests, and change initiatives are delivered on time, within SLA, and to the highest standard. What You’ll Do Functional Consulting Lead the analysis, design, configuration, and...SuggestedFull-timeHybrid workingOn-siteRemote
- £36k - £47k per annumEstimated...Safety requirements, including management of RAMS and sub-contractors ~ Holds current CSCS/ECS Card ~ Experienced in achieving SLA's, identifying gaps against standards, and implementing improvement solutions ~ Demonstrable experience in achieving performance targets...SuggestedFull-timeOn-siteNight shiftWeekend work
GBE Converge
Edinburgh3 days ago £26.85k per annum
...of armed services pension or new pension if in receipt of full military pension already. Entitlement to subsidised accommodation (SFA & SLA), free Medical and Dental care, SLC & ELCs. 30 Days Annual Leave (Pro Rata). You choose your location in which to serve....SuggestedPermanentFull-timeRemoteShift work- £26k - £35k per annumEstimated...queries, including disputed charges, and ensure all outstanding balances are repaid in full. You will lead the delivery of the Energy SLA, including the apportionment of utility charges for shared supplies within public buildings. The role also acts as an escalation point...SuggestedFull-timePart-time
North Tyneside Council
Edinburgh12 days ago - £24k - £32k per annumEstimated...on site visits. Conducting site inspections, ensuring issues are proactively found, allocated, prioritized, and fixed within agreed SLA's. Management of ergonomics systems - desk set ups, BMS & lighting control. Perform minor on-site repairs in line with inspection...SuggestedPermanentFull-timeOn-siteFlexible hours
- £59k - £77k per annumEstimated...deployed services are resilient, compliant and secure ~ Responding to incidents and requests, ensuring we manage our services within SLA ~ Deploying new cloud services and infrastructure via CI/CD pipelines, in a resilient, cost effective fashion ~ Using Terraform...SuggestedLong-term contractPermanentHybrid working
- ...security, desktop, mobile and application deployment. You will be delivering technical support to staff and partners, resolving incidents to SLA timescales, and contributing to service improvement, continuity planning and change management. You will also provide specialist skills...Daily payFull-timeHybrid workingImmediate start
£28k per annum
...within the project team, supporting the planning, processing, and monitoring of works to ensure programmes run smoothly and in line with SLA requirements. This is an important support role focused on effective planning, monitoring, and stakeholder coordination, while...PermanentFull-timeOn-site
