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£25k - £28k per annum
...working within a quality assurance role or similar experience gained through work experience all while adhering to company deadlines and SLA’s. Work closely with the operation to understand their needs and drive positive change across the business Positively...SuggestedFull-timeHybrid workingOn-site- ...clear, accurate quotations for repairs when required. Take ownership of your workload, managing your time effectively to ensure all SLA commitments are met. What we are looking for ~ An experienced Fabric Engineer ideally with commercial experience in the facility services...SuggestedRotating shifts
- £26k - £35k per annumEstimated...the reactive maintenance process end-to-end: triage faults, raise and assign work orders in Sitetracker, and track to resolution within SLA. Manage the planned preventive maintenance (PPM) schedule, ensuring field visits are booked, confirmed, and completed on time....SuggestedLong-term contractFull-timeHybrid workingOn-siteRemoteMonday to FridayNight shift
£26.5k per annum
...What you'll be doing Reporting to the Service Manager you'll ensure incoming customer queries and complaints are answered within SLA and in line with company policies, efficiently and effectively, promoting customer satisfaction at all times. Typically you'll speak...SuggestedFull-timeHybrid workingOn-site£32k per annum
...operational/financial performance Establish and maintain effective relationships with Internal and External stakeholders Strive to Improve SLA performance of the service provided by APCOA Ensure compliance with all contractual KPI’s What you'll bring: Essential -3 years’...Suggested40 hours/weekFull-time£12k - £15k per annum
...client or business at risk. • Ensure that all allocated files are maintained in good order in compliance with Service Level Agreements (SLA’s) and in accordance with regulatory and statutory requirements. • Prepare and issue contract papers on any related sale. •...SuggestedHybrid workingOn-siteDay shift£60k - £62.5k per annum
...team of internal staff and external service providers, fostering a high-performance and collaborative environment. Governance & SLA Management Own and oversee partner adherence to incident and problem management SLAs, acting as the client authority on Root Cause Analysis...Suggested£80k per annum
...Define and monitor performance metrics and reporting Ensure clear contracts and expectations are in place for all clients Drive SLA performance, compliance and quality across processing teams Manage escalations and complex issues effectively Oversee supplier relationships...SuggestedFull-timeHybrid workingAlexander Mae Ltd
Mountain Ash, Rhondda Cynon Taf4 days ago£30k - £35k per annum
...UK Driving Licence Ability to work independently and as part of a team Strong organisational skills with the ability to meet KPI/SLA deadlines Competent in using IT systems for job logging Good understanding of health & safety procedures Strong communication...Suggested40 hours/weekPermanentOn-siteMonday to Friday£50k - £55k per annum
...architects, engineers, and third-party suppliers, to ensure effective service delivery Ensure all activities are delivered in line with SLA/KPI targets, with accurate documentation and reporting Technologies: Cisco Support ITSM JIRA Network Security...SuggestedHourly payFull-timeMeritus
Newport11 days ago£30k - £45k per annum
...safety procedures including risk assessments ~ Full UK Driving Licence ~ Ability to work independently and manage workload to meet KPI/SLA targets ~ Confident using IT systems to log works and maintain records ~ Strong communication skills and ability to work within a...Suggested40 hours/weekPermanentOn-siteMonday to Friday
