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£24.78k per annum
...through our My Recognition platform. What you'll be doing: Process service desk tickets and manage queues to 1st Line level within SLA's React to incidents, use problem solving techniques and the support of others to provide fast resolution Analyse impact of...SuggestedPermanentFull-timeHybrid workingOn-siteFlexible hoursShift workNight shift- ...clear, accurate quotations for repairs when required. Take ownership of your workload, managing your time effectively to ensure all SLA commitments are met. What we are looking for ~ An experienced Fabric Engineer ideally with commercial experience in the facility services...SuggestedRotating shifts
- £34k - £45k per annumEstimated...Serve as a subject matter expert for the Underwriting team supporting optimisation of policies and process Support achieving KPIs and SLA’s As this role is based in a new and growing team, you will be responsible for ensuring that best practise and expertise are shared...SuggestedLong-term contractMonday to FridayShift workWeekend work
£50k per annum
...including title approval, raising and resolving enquiries, and reporting to clients. Ensure compliance with all regulatory requirements and SLA commitments. Conduct regular file reviews to ensure cases are progressing appropriately. Act as the first point of contact for...SuggestedFull-timeApprenticeship£25k - £28k per annum
...working within a quality assurance role or similar experience gained through work experience all while adhering to company deadlines and SLA’s. Work closely with the operation to understand their needs and drive positive change across the business Positively...SuggestedFull-timeHybrid workingOn-site£12k - £15k per annum
...client or business at risk. • Ensure that all allocated files are maintained in good order in compliance with Service Level Agreements (SLA’s) and in accordance with regulatory and statutory requirements. • Prepare and issue contract papers on any related sale. •...SuggestedHybrid workingOn-siteDay shift£32k per annum
...operational/financial performance Establish and maintain effective relationships with Internal and External stakeholders Strive to Improve SLA performance of the service provided by APCOA Ensure compliance with all contractual KPI’s What you'll bring: Essential -3 years’...Suggested40 hours/weekFull-time£35k - £40k per annum
...through training systems and databases. Measure training effectiveness against agreed KPIs, including claims accuracy, quality scores, SLA adherence, and service recovery outcomes. Maintain and enhance learning resources within the LMS and claims knowledge bases,...SuggestedFull-timeRemoteWork from home- £43k - £56k per annumEstimated...innovation. Synergy with the Sales team to proactively develop revenue opportunities and to deliver to the customers’ specifications (SLA’s). To maintain a safe and healthy work environment by establishing, following, and enforcing standards and procedures; complying with...SuggestedPermanentFull-timeMonday to Friday
£30k - £35k per annum
...desirable) CSCS card (desirable) Confident using IT systems to log work and manage costs Strong organisational skills to meet KPI/SLA targets Good understanding of H&S, including hazard identification and point‑of‑work risk assessments Full UK driving licence...SuggestedOn-siteMonday to Friday£30k - £45k per annum
...risk assessments ~ Strong IT confidence for logging work ~ Full UK driving licence ~ Able to work independently and manage KPIs/SLA deadlines Right to Work: Applicants must already have the legal right to work in the UK. Sponsorship: Not available for this...SuggestedLong-term contractOn-siteMonday to Friday£30k - £35k per annum
...UK Driving Licence Ability to work independently and as part of a team Strong organisational skills with the ability to meet KPI/SLA deadlines Competent in using IT systems for job logging Good understanding of health & safety procedures Strong communication...Suggested40 hours/weekPermanentOn-siteMonday to Friday£60k - £62.5k per annum
...team of internal staff and external service providers, fostering a high-performance and collaborative environment. Governance & SLA Management Own and oversee partner adherence to incident and problem management SLAs, acting as the client authority on Root Cause Analysis...SuggestedPermanent£80k per annum
...Define and monitor performance metrics and reporting Ensure clear contracts and expectations are in place for all clients Drive SLA performance, compliance and quality across processing teams Manage escalations and complex issues effectively Oversee supplier relationships...SuggestedFull-timeHybrid workingAlexander Mae Ltd
Mountain Ash, Rhondda Cynon Taf4 days ago£28k - £30k per annum
...updates based on planner and supplier feedback or ERP output. * Monitor open order report to ensure all POs are acknowledged within SLA. * Follow up with suppliers for missing acknowledgements or confirmations.Data Maintenance, Reporting & Audit * Update planning data...SuggestedPermanent£30k - £45k per annum
...safety procedures including risk assessments ~ Full UK Driving Licence ~ Ability to work independently and manage workload to meet KPI/SLA targets ~ Confident using IT systems to log works and maintain records ~ Strong communication skills and ability to work within a...40 hours/weekPermanentOn-siteMonday to Friday£55k per annum
...of a small team of engineers and escalation point for other engineers on site. Managing incidents and ensuring adherence to agreed SLA’s. Coordination across 3 customer sites and providing remote support when required. What you’ll bring: Experience of HP Hardware...PermanentFull-timeHybrid workingOn-siteRemoteFlexible hours
