Get new jobs by email
- £33k - £43k per annumEstimated...Strong IT Service Management (ITSM) knowledge, including incident, problem, request and change management processes. Experience managing SLA-driven support environments and service performance metrics. Ability to define and improve operational processes, support models,...SuggestedLong-term contract
£13.45 per hour
...places for the communities we serve to thrive. We're looking for a Cleaner who will deliver excellent service standards, while meeting SLA agreements and adhering to cleaning schedules. Contract: Permanent Type: Full time Pay: £13.45 per hour Hours: 40 hours per...SuggestedHourly pay40 hours/weekLong-term contractPermanentFull-timeMonday to FridayFlexible hours£58k per annum
...ownership of the service that’s being delivered Building and maintaining effective business relationships with customers Proactive SLA management to ensure we are meeting SLA and associated KPIs Collaborating and working with the business’s senior stakeholders and...SuggestedLong-term contractPermanentFull-timeHybrid workingImmediate startRemoteRotating shifts- £67k - £87k per annumEstimated...across cloud and on-premise assets. Work with Engineering and Infrastructure teams to ensure timely remediation in line with agreed SLA targets. Produce clear, actionable vulnerability reporting for both technical and non-technical audiences. Track and challenge exceptions...SuggestedLong-term contractOn-siteRotating shifts
- £28k - £38k per annumEstimated...days Run the daily cross-system reconciliation reliably and clear order exceptions in your queue. Answer operational tickets within SLA and run the Bezos checkers independently. Build your first working Claude skill or small automation that saves the team time....SuggestedFull-timePart-timeInternshipRemote
- £41k - £56k per annumEstimated...let our network scale without adding headcount. You'll own the daily heartbeat of the platform: making sure tickets are resolved within SLA, reconciling data across systems, hunting down the orders that fall through the cracks, holding warehouses and carriers to their SLAs,...SuggestedPermanentFull-timeRemote
- £37k - £49k per annumEstimated...Incident Management: own incident and problem management, ensure that incident tickets are tracked and updated correctly, focus on SLA’s and customer communication. Capture and analysis of system logs and alarms. Liaison and escalation for technical support including...SuggestedImmediate startRemoteFlexible hoursShift workRotating shiftsWeekend work
£30k - £35k per annum
...auditors Support audit processes and ensure ongoing compliance with policies and controls Manage workload planning, capacity, and SLA delivery Drive continuous improvement across processes, controls, and reporting About You Proven experience leading or...SuggestedPermanentHybrid workingMonday to FridayFlexible hours- £29k - £42k per annumEstimated...Serve as a subject matter expert for the Underwriting team supporting optimisation of policies and process Support achieving KPIs and SLA’s As this role is based in a new and growing team, you will be responsible for ensuring that best practise and expertise are shared...SuggestedLong-term contractOn-siteMonday to FridayShift workWeekend work
- £34k - £43k per annumEstimated...financial crime cases, alongside customer interactions to ensure full compliance with regulatory standards and internal risk appetite. SLA & Quality Oversight : Monitoring and assessing adherence to Service Level Agreements (SLAs) to ensure timely risk mitigation without...SuggestedOn-site
- £59k - £87k per annumEstimated...IT infrastructure Act as the primary escalation point for complex hardware, network, and operational incidents Monitor and drive SLA, KPI, and incident resolution performance across IT support services Oversee proactive maintenance, troubleshooting, and problem management...Suggested
- £31k - £41k per annumEstimated...Experts (SME) to gather supporting information to be captured within Proposals to enable delivery within required service level agreement (SLA) Actively participates in drafting Change Orders, Proposals & Revisions to Proposals. Drafts and presents cost analysis and...SuggestedFull-timeHybrid working
£22 per hour
...arrangements. To design and facilitate new incoming utility arrangements.. 6. To assist the Area Engineer in the preparation of ‘Service Level Agreements’ (SLA’s) with clients and participate in the preparation of work packages to meet the requirements ofsuch SLA’s....SuggestedFull-timeImmediate start£32k - £37k per annum
...knowledge base articles. We work closely with Service Leadership to improve operational performance. We monitor and report on response SLA performance, resolution SLA performance, ticket backlog, ticket ageing, escalation volumes, re-open rates, team utilisation, and CSAT...SuggestedPermanentFull-timeOn-siteProbationary periodMonday to FridayWeekend workFlotek
Pencoed, Bridgend4 days ago- £52k - £69k per annumEstimated...if services whilst ensuring the efficient management of caseloads, You will be able to demonstrate a track record of compliance with SLA’s, MI, management of cases through to outcome in line with customer, regulatory and business expectations. In addition you will be supporting...SuggestedPermanent
- £39k - £57k per annumEstimated...tasks through ticket system Update new processes and documentation for IT hardware team Collaborate with L3 Technician to improve SLA with complex diagnostics Improve support processes, documentation and training materials Basic level of network tasks,...Full-timeDay shift
