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£55k per annum
...high standard of service and operational excellence throughout the property. Key duties & Responsibilities Manage agreed KPI and SLA's alongside the Supervisor Arrange specialist sub-contractors Management of all reports/site log books (Working with the Contract...Suggested40 hours/weekPermanentMonday to Friday- £33k - £44k per annumEstimated...to key stakeholders within client base Understand the processes including payroll, billing and debt management Deliver to agreed SLA’s within specific clients contract Support and drive a high performance culture Proactively manage employee turnover Ensuring...SuggestedTemporaryRemote
- £31k - £40k per annumEstimated...Take ownership of customer support issues logged via email and telephone to quickly diagnose and resolve them. ~ Strive to meet all SLA’s set with our customers and work under pressure and within strict timescales. ~ Always use our knowledge base for a first-time fix...SuggestedFull-timeShift work
- £40k - £55k per annumEstimated...customer service with a ‘right first time’ approach. Proactively contribute to the continued achievement of departmental KPI’s and SLA’s by closely managing your own performance to achieve departmental and business expectations. Manage key client accounts as allocated...SuggestedTraineeship
Alfred H Knight
Prescot, Merseyside2 days ago - £59k - £80k per annumEstimated...Engineering KPIs & SLAs and drive performance improvement where needed. Liaise with the assigned Account and NOC Leads to ensure contractual SLA/KPI compliance service delivery level and that engineering KPIs for the region are met and exceeded. Interface with the NOC Account...SuggestedFull-timeRemote
- £29k - £39k per annumEstimated...provide vital administrative support to Supervisors and operational teams, ensuring smooth order processing, accurate reporting, and ongoing SLA compliance. You will investigate exceptions, monitor stock and operational data, compile reports, and work closely with internal and...Suggested
£45k per annum
...scheduling of engineering works and PPM activities Maintain accurate data in CAFM systems and contract databases Assist with KPI/SLA reporting and performance monitoring Prepare meeting packs, minutes, and administrative documentation Build strong internal and external...SuggestedLong-term contractPermanentOn-site£12.41 per hour
...in line with English Community Pharmacy Contractual Framework. Ensure patient records are shared with key stakeholders within SLA Incoming faxes are checked for referrals Data entry as required – prescription redemption Meet individual daily targets as...SuggestedHourly pay40 hours/weekPermanentOn-siteMonday to FridayFlexible hours£45k per annum
...General building fabric Escort specialist subcontractors Ensure that the Contractual efficiently meets all the relevant KPI & SLA requirements. Undertake all allocated tasks and perform them in a timely and professional manner. Be proactive in identifying and...SuggestedPermanentOn-siteFlexible hoursShift workDay shift- £28k - £36k per annumEstimated...obligations. Assist the Payroll Manger in the timely processing of Bacs payments. Respond to employee queries in line with agreed SLA timescales. Working on projects and change implementation as and when requited. Undertake adhoc duties as defined by the Payroll...SuggestedPermanentFull-timeImmediate startMonday to Friday
- £38k - £50k per annumEstimated...and department KPIs. Identify, develop, and maintain employee knowledge through effective training and coaching. Deliver on all SLA metrics and KPIs, ensuring quality targets are surpassed and compliance is maintained. Foster a “One Team Ethos” and champion “One Touch...SuggestedLong-term contractFull-timeOn-siteImmediate startRemoteFlexible hoursShift workRotating shifts
Places for People
Northwich, Cheshire13 days ago £42k per annum
...maintenance · To ensure that all critical works is completed at the request of the end user, ensuring that this is in line with SLA’s · Ensure H&S, RAMS and H&S documentation are correct · Working on industrial and commercial grade facilities ·...SuggestedPermanentMonday to Friday£34k - £37.5k per annum
...… Manage a team of up to 50 direct reports providing leadership and direction for the shift Develop and train reports and ensure SLA’s are hit for the Night shift Ensure compliance with all site HSES rules and regulations Process BI and MI reports based on work...SuggestedShift workNight shift£35.5k per annum
...are trained and following company procedures at all times. Ensure drivers are dispatched on there allocated time to meet the contract SLA’s. Keeping damages to a minimum. Calling breakdown companies for vehicles or trailers. What you need to succeed at XPO:...SuggestedOn-siteShift workNight shiftAfternoon shift- £22k - £26k per annumEstimated...Resolution: Work closely with the Procurement team to identify, document, and resolve any breaches of supplier contract obligations. SLA Implementation: Establish and monitor supplier Service Level Agreements (SLAs), particularly related to POD turnaround times, to ensure...SuggestedFlexible hours
Sunbelt Rentals UK & Ireland
Warrington, Cheshire21 days ago - £34k - £46k per annumEstimated...strategies Vendor Coordination: ~ Coordinate the vendor relationships for specialized systems ensuring contract compliance and SLA fulfillment. ~ Oversee vendor-led upgrades patches and maintenance to minimize disruptions to business operations. ~ Contribute...Full-timeHybrid workingOn-siteRemoteRelocation
- £23k - £32k per annumEstimated...Resolution: Work closely with the Procurement team to identify, document, and resolve any breaches of supplier contract obligations. ~SLA Implementation: Establish and monitor supplier Service Level Agreements (SLAs), particularly related to POD turnaround times, to ensure...PermanentOn-site
- ...reported issues efficiently. Run Daily reports on CAFM system. When scheduling works you will be contractual aware of certain KPI’s, SLA’s etc. Linaker need to adhere too. Build strong internal and external relationships. Follow up with customers to identify areas...Summer workShift workNight shift
£45k per annum
...critical PPM’s are carried out on site and carry out reactive work at the request of the end user, ensuring that this is in line with SLA’s · To lead sub-contractors and ensure H&S, RAMS and H&S documentation are correct · Working on commercial grade facilities...PermanentMonday to Friday- ...of working in a fast-paced helpdesk. A bonus would be if you have experience working for a service provider with an understanding of SLA’s, KPI’s, compliance, quote turnaround etc. (not a dealbreaker if you don’t). Previous experience of working to deadlines and...Summer workWork from homeMonday to FridayShift workNight shift
£29k per annum
...fulfilment from initial inquiry to invoicing. Process sales orders, quotes, NCRs, invoice queries and complaints, ensuring completion within SLA. Handle customer communications via telephone, email, live chat and written correspondence. Coordinate transport bookings,...Flexible hours£43k per annum
...ownership of workshop flow and performance, ensuring vehicles move efficiently through the repair process while meeting customer, insurer, and SLA expectations. You will be responsible for: * Managing the end-to-end flow of vehicles through the accident repair process *...Full-timeMonday to FridayFlexible hoursShift work- £42k - £54k per annumEstimated...frameworks, and agile delivery Experience working closely with engineering teams to define and deliver outcomes Understanding of OKR, SLA, and KPI frameworks Excellent communication, stakeholder management, and organisational skills Analytical mindset; ability to use...Permanent
£30k per annum
...opportunity, feel free to reach out and apply today! Key Responsibilities: Oversee day-to-day Service Desk operations, ensuring SLA compliance and optimal task coverage. Prioritise workloads and manage resource allocation across the team. Lead and motivate the...Extra incomePermanent£26k per annum
...awards for winning nominees Main Responsibilities Ensure that the team process medical records requests expeditiously and all SLA’s maintained QA of cases to ensure process being followed and that records are complete before sending to pagination team Monitor...Long-term contractHybrid workingRemoteFlexible hoursMedical Law Services
Southport, Merseyside12 days ago£75k per annum
...You’ll be accountable for the safety, legal compliance, operator licencing and efficient execution of transport plans, ensuring customer SLA's/KPI's are delivered. In this position you will lead the Transport Team to ensure a best in class service is delivered for our...PermanentFull-timeMonday to FridayGXO Logistics, Inc.
St. Helens, Merseyside22 days ago£30k per annum
...needed. Maintain regular client communication and manage incidents through to resolution. Ensure resolution of incidents within SLA targets and contribute to high customer satisfaction (CSAT). Monitor systems proactively and report faults using tools such as LogicMonitor...Extra incomePermanent£27k per annum
...within the Warehouse is maintained at the highest possible standards for the customer Develop and manage site KPI’s in line customer SLA. Provide leadership and direction to the team. Manage the team at your site. Motivate, coach, and develop a high performing...Shift workDay shift- £34k - £45k per annumEstimated...expert to support the Head of HSQE and Technicalwith implementing a robust auditing and verification process aligned with the business accreditation and management system requirements. Whilst also managing all the technical function activities, KPI & SLA. The right pe......On-site
phs Group
Warrington, Cheshire16 hours ago
