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- £38k - £51k per annumEstimated...excellence and continuous improvement across support functions. Build robust dashboards and executive reporting across KPIs such as: SLA adherence, response and resolution times, first contact resolution, CSAT / NPS, backlog management, volume trends and categorisation,...SuggestedFull-timeShift work
- ...Microsoft Office It would be a bonus if you also have Experience in service desk or incident management environments Familiarity with SLA-driven support Awareness of remote connection tools or ITIL best practice Please be aware that to be considered for this post,...SuggestedFull-timeRemoteFlexible hoursRotating shifts
- £23k - £30k per annumEstimated...provide vital administrative support to Supervisors and operational teams, ensuring smooth order processing, accurate reporting, and ongoing SLA compliance. You will investigate exceptions, monitor stock and operational data, compile reports, and work closely with internal and...SuggestedPermanentFull-timeImmediate startShift work
£17.57 per hour
...conducted to a high standard and meet legal requirements Time management – efficiently completing scheduled work and meeting agreed SLA’s Teamwork – contributes positively to the team in order to achieve common business objectives Communication – ability to communicate...SuggestedHourly payPermanentMonday to Friday- £33k - £42k per annumEstimated...Third Line review, Analysis and Incident Response for Security events and incidents reported to the SOC, responding in line with agreed SLA's. The role directly supports our external Security partners in ensuring the correct monitoring is being performed as well as...SuggestedFull-timeHybrid working
£60k per annum
...systems Ensure all plant and systems are maintained Manage PPM schedules and reactive maintenance, ensuring tasks are completed within SLA Maintain accurate asset registers, compliance records, and engineering documentation Ensure full compliance across fire safety,...SuggestedMonday to FridayRotating shifts- £27k - £36k per annumEstimated...support teams or DevOps teams as appropriate Using the impact and urgency matrix, ensure that all Incidents are assigned the appropriate SLA Understand and proactively operate the escalations procedure defined in the Incident Management process Provide user support,...SuggestedFull-timeHybrid workingMonday to FridayShift work
- £49k - £64k per annumEstimated...equivalent experience. Strong technical experience in UK Personal Tax legislation, especially Expatriate Tax. Proven experience in SLA delivery, quality management, skills gap training, and embedding a ‘Quality First’ culture. Excellent interpersonal, communication,...SuggestedLong-term contractHybrid workingOn-siteFlexible hours
£29.93k per annum
...all sortation and its performance against MI measurements. ~ Dependent on the area you work in, you will manage and control Client SLA’s, load presentation compliance, infeed targets, blockbuster targets, parcel presentation, manage and control mis-sorts and damages and...SuggestedShift workNight shift£35.5k per annum
...are trained and following company procedures at all times. Ensure drivers are dispatched on there allocated time to meet the contract SLA’s. Keeping damages to a minimum. Calling breakdown companies for vehicles or trailers. What you need to succeed at XPO:...SuggestedOn-siteShift workNight shiftAfternoon shift£12.71 per hour
...places for the communities we serve to thrive. We're looking for a Cleaner who will deliver excellent service standards, while meeting SLA agreements and adhering to cleaning schedules. Contract: Perkins Type: Cover Cleaner, covering long term sickness...SuggestedLong-term contractFlexible hoursMitie
Warrington, Cheshire16 days ago£24.81k - £35k per annum
...within the CRM database ‘Sage’, create an opportunity and confirm pricing. Process purchase orders and contracts adhering to order SLA’s. Answering and handling internal and external calls within the agreed service levels. To seek opportunities to introduce the company...SuggestedPermanentFull-timeHybrid workingMonday to FridayPHSGroup
Warrington, Cheshire11 days ago£20 - £25 per hour
...tasks on electrical systems BMS operation General HVAC and mechanical building services maintenance To complete PPMs in line with SLA and KPI agreements To respond to client requests, providing a professional and timely service Compliance checks and associated...SuggestedTemporary- ...of working in a fast-paced helpdesk. A bonus would be if you have experience working for a service provider with an understanding of SLA’s, KPI’s, compliance, quote turnaround etc. (not a dealbreaker if you don’t). Previous experience of working to deadlines and...SuggestedPart-timeSummer workMonday to FridayWeekend work1 day/week
- ...required standard. Reactive Maintenance & Fault Finding Diagnose faults across both HVAC and gas systems, completing repairs within SLA requirements. Minimise downtime through effective troubleshooting and first-time fix focus. Escalate complex issues to the...SuggestedLong-term contractRotating shifts
£250 - £300 per day
...Incidents - extract trends on Incident types, Customer types, departments, hardware types etc. as instructed * Experience with Knowledge in SLA Measurement, Reporting and Major Incident Management * Owning delivery to ensure the BAU deliverables are met with required Turn Around...Hybrid workingImmediate start£28k per annum
...other perks. What you’ll do on a typical day: The planning of all shipments for our customer within the timeframes set by the SLA Planning of XPO core fleet resource across all sites, with full use of TMS and associated optimisation software Subcontractor...Immediate startMonday to Friday£27.8k per annum
...buyers and sellers. What You’ll Be Doing Ensure the administration, coordination, and sale of vehicles meet customer and internal SLA requirements at all times. Support the smooth day-to-day operations of the department, resolving problems or incidents promptly and...No agencyOn-siteMonday to FridayFlexible hours- £28k - £37k per annumEstimated...team. The successful candidate will play a crucial role in improving the group’s cash-flow, both in billing customers within an agreed SLA, and in effectively performing credit control duties on customer accounts. Duties will include: ~ Generating and sending invoices...Full-time
£45k - £47k per annum
...critical PPM’s are carried out on site and carry out reactive work at the request of the end user, ensuring that this is in line with SLA’s · To lead sub-contractors and ensure H&S, RAMS and H&S documentation are correct · Working on commercial grade facilities...PermanentMonday to Friday£27k per annum
...within the Warehouse is maintained at the highest possible standards for the customer Develop and manage site KPI’s in line customer SLA. Provide leadership and direction to the team. Manage the team at your site. Motivate, coach, and develop a high performing...Shift workDay shift- ...documentation. · Work in accordance with mandatory, health, safety, compliance and environmental requirements. · Ensure contractual SLA and KPI’s are met. · Ensuring all work records are updated as needed via the CAFM system. · Consistently promote high standards through...Part-time
- £24k - £31k per annumEstimated...four core Sage, and third-party, solutions that we provide, managing over 45,000 tickets per year to our 900+ customers against a target SLA. We have a hybrid approach to working - you’ll have the autonomy to choose where you want to work to get the job done alongside...Hybrid workingOn-siteRemoteWork from home
- ...infrastructure support teams * Participate in enterprise application release / maintenance activities on request * Closely monitor and meet ticket SLA targets * Effective time / task management, as well as the ability to be flexible and creative on any given task * Willingness to take...40 hours/weekLong-term contractImmediate startRemoteFlexible hoursShift work
- £49k - £64k per annumEstimated...spend, labour planning and volume forecasts to ensure operational efficiency and budget alignment. Meeting with customers to review SLA performance, discuss improvement opportunities and strengthen long‑term relationships. Leading leadership activities such as talent...Long-term contractPermanentFull-timeTemporary
