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£27.14k per annum
...parties and escalating where needed Ensure service and customer demand is met to a high standard and within an agreed turn-around time (SLA) Liaise closely with other teams to advocate on behalf of customers Be empathetic to customers personal circumstances to...SuggestedFull-timeHybrid workingOn-siteRemoteFlexible hoursShift work- £25k - £32k per annumEstimated...Effective completion of eLog books Work Orders that have been allocated, ensuring that Work Orders have been acknowledged and completed within SLA. Essential Qualifications & Experience: Previous experience within the commercial sector would be preferred but not essential....SuggestedFull-timeApprenticeship
£40k per annum
...delivery by working closely with internal and external Project Managers Complete NSR (New Starter Requests) and other service tasks to SLA targets Provide exceptional customer support, ensuring a seamless end-user experience Contribute to continuous improvement...SuggestedFull-timeDeerfoot Recruitment Solutions
Frimley, Surrey23 hours ago£40k per annum
...levels. Conduct and maintain supplier negotiations to benefit clients and the company alike. Client liaison, travel policy changes, SLA’s and to ensure clients expectations are excelled at all times. Research, implement and train staff in all areas of technology....SuggestedHybrid working£75k - £85k per annum
...Vendor Management standards, including: Monthly supplier review meetings Quarterly business reviews (QRS) and leadership updates SLA performance measurement and reporting Identify supplier risks within managed categories, quantify exposure, and implement effective...SuggestedPermanent£30k - £35k per annum
...for product enhancements and developments. Assisting the Coding Team and Coding Manager in ensuring customer cases are picked up within SLA and processes are followed as expected. Salary: £30,000 to £35,000 The Role Mapping clinical terminologies to clinical...SuggestedPermanent- ...Customers. Log calls on onto our in-house system - via phone, email, web-portal management. Accurate allocation of attendance SLA. Prioritize work in accordance with the contract requirements. Updating Key Account web-portals. Provide prompt and...Suggested
£65k per annum
...monthly 121;s with your team members and create individual and team objectives Work customer cases where needed and respond within SLA Ensure all customer cases are responded to within SLA Strong management and leadership, ensuring workload is evenly distributed and...SuggestedPermanent£33.68k per annum
...throughout the day, picking up unassigned tickets promptly. Respond as soon as possible and update/close the ticket within the relevant SLA. Ensure good user account management processes and procedures are followed, both in terms of onboarding new users (security, timely...SuggestedImmediate start£64.98k - £72.61k per annum
...information to colleagues where required Develop a performance and quality-focused organisation Plan and organise Plan and attend SLA review meetings to lead on discussions around performance, challenging issues where necessary and making recommendations for...SuggestedFull-time£25.42k per annum
...service and operational improvement. You will; - Respond to telephone, email and online enquiries, resolving queries within SLA deadlines with a focus on high standards of customer service - Update customer information, including (but not limited to) bank details...SuggestedPart-timeHybrid workingOn-siteWork from home£80k - £100k per annum
...of SOC Analysts across the UK and the rest of the world, overseeing the 24/7 SOC Operations. You will be driving service delivery and SLA performance. You will be working on triage, detection, investigation, threat hunting, escalation, and incident closure processes. In addition...SuggestedHybrid working£25k - £28k per annum
...set up. Arrange documentation and forms for any changes to current clients. Process Supplier Failure Cover applications within the SLA. Action any amendments of specific insurance policies within the 48 hour timeframe. Liaise and work with our key stake holders to...SuggestedLong-term contractOn-site£40k per annum
...with ClickUp usage, troubleshooting, and best practices Triage and resolve support tickets, aiming for high first-time fix rates and SLA compliance Escalate issues appropriately to internal teams or third-party suppliers Maintain clear documentation for processes, fixes...SuggestedFull-timeFlexible hours- £33k - £45k per annumEstimated...elements of other skills which enable them to work flexibly across trades React to breakdown maintenance requests within the required SLA's. Ability to self-perform maintenance tasks. Good understanding of an IT environment and Data systems Previous Thermographic...SuggestedFull-timeShift workDay shift
- £33k - £43k per annumEstimated...quality objectives and SLAs * Ensure safe work execution and adherence to safety systems * Complete reactive helpdesk requests within SLA requirements * Support client and JLL projects by coordinating activities and advising on Control of Work limitations * Issue...40 hours/weekFull-timeMonday to FridayFlexible hours
