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£52k - £54k per annum
...attending review meetings and managing expectations Oversee P&L responsibility, including budgeting, forecasting and cost control Drive SLA/KPI performance and implement continuous improvement strategies Manage subcontractors and supply chain performance Requirements...Suggested40 hours/weekPermanentHybrid workingMonday to Friday- ...required standard. Reactive Maintenance & Fault Finding Diagnose faults across both HVAC and gas systems, completing repairs within SLA requirements. Minimise downtime through effective troubleshooting and first-time fix focus. Escalate complex issues to the helpdesk or...SuggestedLong-term contractRotating shifts
£12.82 per hour
...places for the communities we serve to thrive. We're looking for a Cleaner who will deliver excellent service standards, while meeting SLA agreements and adhering to cleaning schedules. Contract: Permanent Type: Full time Hours: 40 Pay: £12.82...SuggestedPermanentFull-timeFlexible hoursNight shiftMitie
Reading, Berkshire27 days ago- £40k - £53k per annumEstimated...fast-paced Executive Care environment Balancing premium service delivery with operational KPIs such as productivity, handle time, and SLA adherence Building long-term relationships with Executive travellers through consistent, high-quality service Collaborating...SuggestedLong-term contractFull-timeRelocation packageOn-site3 days/week
- £51k - £69k per annumEstimated...Onboarding · Offboarding · Security Clearance (SC) and Vetting Management · Contract, Supplier documentation · Management of the SLA’s in the ticketing system to ensure that we have initiate onboarding checks and Security Clearance (DBS, BPSS, SC, etc.) for all staff,...SuggestedPermanentFull-timePart-timeOn-siteWork from homeFlexible hours
£24.23k per annum
...existing IT tickets to end users when requested. · Chasing approvals and process on open requests. · Escalating unresolved or breached SLA issues to senior team members when necessary. · Provide IT support such as reboots, password resets, Creation of user accounts,...Suggested- £51k - £66k per annumEstimated...execution of contracted O&M services for industrial effluent, wastewater treatment plants, and AD at client sites. The role focuses on SLA adherence, regulatory compliance, client satisfaction, cost control, and performance optimisation across one or multiple O&M contracts....SuggestedPermanentShift work
- £43k - £56k per annumEstimated..., or mid‑/long‑term technology investment strategies. Certifications in Agile, SAFe, ITIL, or cloud/security technologies. KPI / SLA definition and monitoring Proven experience in advisory roles involving senior client stakeholders or C‑level audiences. Experience...SuggestedLong-term contractHybrid working
- £34k - £45k per annumEstimated...monthly remittances with amounts paid or received. To raise and follow up with handler/broker on any unmatched cash items – 10 day SLA Dealing with internal referrals and queries. Process payments received from clients in accordance with company procedures. Reconciliation...SuggestedPermanentFull-timeCasual workOn-site
- £36k - £47k per annumEstimated...maximising utilisation and profitability Optimise internal and external volume ensuring logistical and geographical sense Monitor KPI, SLA’s and customer reporting Develop and maintain train schedules and traffic plans in line with operational requirements Monitor...Suggested
£50k - £55k per annum
...environment builds and deployment. As the Lead Applications Support Engineer you will ensure the resolution of incidents within agreed SLA's with continuous improvement in mind. You will apply advanced problem-solving skills to recreate, debug, identify, and resolve complex...SuggestedLong-term contractHybrid working- £23k - £30k per annumEstimated...and maintain SOPs and knowledgebase articles Identify and implement improvements to Service Desk processes Support achievement of SLA and KPI targets Promote security awareness and highlight potential risks to users Who You'll Work With You'll...SuggestedFixed-term contractOn-siteMonday to Friday
- ...systems, network connectivity, and software applications Understanding of service processes and familiarity with best practices and SLA requirements Proficiency in using support tools like Jira, Teams or similar platforms Strong communication skills for interacting...SuggestedHybrid workingOn-siteRemoteFlexible hours
- ...with strong internal talent pipelines Work closely with the wider People team to ensure services are delivered in line with agreed SLA’s and KPI’s Employee Relations and Policy · Lead and manage ER cases which are highly complex, ensuring consistent and legally compliant...SuggestedFull-timeFlexible hours
- ...including the Head of IT and Digital Services. Monitoring and managing IT and Digital supplier delivery of contracts by managing KPI’s and SLA performance. Escalation by Business areas for non delivery or performance. Implementing and delivering on service improvements within...SuggestedFull-timeInterimImmediate start
- £38k - £49k per annumEstimated...issues automatically. Handle internal client requests and inquiries, ensuring transparent support and leading communication on any SLA breaches. Assist in the onboarding of new datasets, validation rules, and user interface improvements, as well as participate in testing...Remote job
- £36k - £45k per annumEstimated...improve performance, supportability and overall service quality. Providing second and third line support, working within agreed SLA structures to resolve or escalate issues appropriately. Delivering tasks in line with the project plan, including...PermanentFull-timeFlexible hours
£25.5k - £28k per annum
...faults across wireless and fibre networks Replace or repair faulty equipment in live environments Support reactive maintenance within SLA targets Escalate complex issues to NOC / Technical Engineering teams Health, Safety & Compliance Operate safely at height (...Remote jobPermanentFull-timeMonday to FridayRotating shifts- ...undertaken. Services new build GRT’s across allocated primary and secondary platforms with support from others when required. GRT SLA breach management – monitors and manages GRT queue to ensure customer satisfaction. Carries out all build work to the agreed...Full-timeOn-site
£21k per annum
...the best solution and product is sourced ~Defining to each business customer the manufacturing process and lead time and committing to SLA’s ~Undertaking rigorous daily order management to ensure smooth processing to meet committed deadlines for each customer ~Constantly...PermanentFull-timeMonday to Friday£82.5k per annum
...Manage strategic supplier service performance in conjunction with operations and the business in line with contract commitments, KPI’s, SLA’s seeking to improve where possible. ● Supplier segmentation strategies and optimising the supply base. ● Re-negotiating legacy...Long-term contractPermanentFull-timeTemporaryHybrid workingMonday to Friday3 days/week£30k per annum
...investigations into infrastructure solutions; owning escalations, problems and projects from an early stage through to completion whilst bearing SLA targets in mind. As the second line escalation point for all IT support queries you will work with the first line support team and...Hybrid workingRemoteRotating shiftsWeekend work£75k per annum
...Senior DA Claims Analyst with strong DCA management experience. This would include due diligence and audit, but also agreements/contracts, SLA monitoring, and loss funds. Applicants should have either a traditional DA claims background or from claims operations background....Long-term contractHybrid working- £38k - £49k per annumEstimated...Principles. Deliver an effective, efficient and friendly HR support service to the business, implementing and ensuring delivery against SLA’s where required. Support the team in delivery of the end-to-end employee lifecycle, driving efficiencies and improvements....PermanentFull-timeHybrid workingFlexible hours
£42.91k per annum
...Provide daily line management to a team within logistics and administration. Manage Administration functions at the NDC to meet SLA requirements. Deliver a cost effective service to the Prison Service within agreed budgets. Manage Logistics team activities including...PermanentFull-timeHybrid workingOn-site5 days/weekFlexible hoursShift workNight shift- ...from agents. Lead Capture Log: Timely escalation of community-driven leads (dates, budgets, inquiries) within the one-business-day SLA. Segmented Reporting: Daily maintenance of Sprout Social tags to ensure clear distinction between client-owned and agency-owned content...PermanentFull-timeTemporaryRemote5 days/week1 day/week
- ...; Support the QA process to ensure high quality client reports are delivered in accordance with applicable Service Level Agreement (SLA); Any other appropriate job duties in line with the associated skill and experience of the post holder. Skills & Experience Required...Hybrid working
£40k per annum
...Performance Support day-to-day operational performance in line with agreed budgets and KPIs Assist in controlling costs while maintaining SLA delivery Identify smarter working methods to improve productivity and net cost performance Service Delivery & Client Engagement...Hourly payWeekly payLong-term contractPermanentFull-timeTemporaryImmediate startFlexible hoursShift work£85k per annum
...the building in relation to ongoing project works. Manage the P&L and budgets. Issuing permits to work. Manage agreed KPI and SLA’s. Responsible for managing the company’s H&S and environmental performance on site. Plan and implement shutdowns. Management...Ongoing contractPermanent- £34k - £44k per annumEstimated...in the client Service Management processes. Ensuring any issues are resolved in a timely and accurate fashion in alignment with agreed SLA’s. Key Responsibilities: o Plan and execute in depth technical activity. o Influencing the direction of activities/plans and providing...Full-timeShift workRotating shifts
