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- £26k - £35k per annumEstimated...updated and accurate in OneTrust. Supplier management: Work with the Procurement Manager to monitor suppliers performance, ensuring SLA and KPI’s are met, and drive continuous improvement. Ad-hoc projects Job benefits: This is your opportunity to Join the world’s...SuggestedHybrid workingFlexible hours
- ...performance, value, and minimal risk — from supporting teams with pricing and service negotiations to complex in‑life contract management, SLA oversight, and renewals. Key responsibilities: Contract negotiation : Partner with functional leadership , Legal, Risk and...SuggestedLong-term contractRemote
- £30k - £38k per annumEstimated...procedures Ensure data integrity of all systems across the Region and perform audits from time to time Ensure meeting or exceeding SLA/KPI scores Ensuring up to date information on Client's Property Services SharePoint Resolve user's complaints and concerns with...SuggestedFull-timeFlexible hoursWeekend workAfternoon shift
- £39k - £51k per annumEstimated...Batch Monitoring and Management * Event/Alert Monitoring and Management * Incident Management - respond and resolve incidents to ensure SLA targets are achieved * Increase the First Time Fix rate * Adhere to escalation procedures * Assist with technical escalations for other...SuggestedPermanentFull-timeShift work
- £43k - £59k per annumEstimated...the presence of and then management and monitoring of effective validation rules, pass verses fail thresholds, remediation processes and SLA’s. Define and drive our Data Quality improvement programme, being an advocate across the business for its importance. Lead the...SuggestedFull-time
- £32k - £42k per annumEstimated...holding team members accountable to services delivered. Primary Responsibilities: Ensure team is working toward departmental goals & SLA KPIs in the most efficient and effective manner Maintain case visibility across business functions and ensure accountability to...SuggestedFull-timeHybrid workingRemoteShift workWeekday work
- £89k - £114k per annumEstimated...Operational Ownership & Accountability Hold full accountability for day-to-day and long-term Operational service performance, including SLA and KPI achievement, service stability, customer satisfaction, and continual improvement. Act as the ultimate escalation operational...SuggestedLong-term contractRelocation
£25k - £27k per annum
...customer demand, analysing run rates and pipelines to ring‑fence or order stock in advance. * Respond to inbound queries within a 4‑hour SLA, delivering exceptional service across email, tickets, and other channels. * Maintain high accuracy in documentation, record keeping,...SuggestedFull-timeOn-site- ...Microsoft Office It would be a bonus if you also have Experience in service desk or incident management environments Familiarity with SLA-driven support Awareness of remote connection tools or ITIL best practice Please be aware that to be considered for this post,...SuggestedFull-timeRemoteFlexible hoursRotating shifts
- ...customer service. The job holder will ensure that the delivery of service is monitored and maintained to the levels defined within agreed SLA’s and contracts. They will seek to identify and deliver continuous improvement initiatives, synergy benefits and strategic projects...SuggestedPermanentApprenticeshipFlexible hours
- £29k - £39k per annumEstimated...for the South East region. Deputise for the RSM as and when required. Review and monitor with the RSM stock turnover, compliance, SLA and financial turnover. Highlight to senior managers any shortcomings, malpractice or dishonesty contrary to company policies and...SuggestedFlexible hours
- £23k - £31k per annumEstimated...tasks to support the business. To support the review of procedures and processes. Ensure that performance is compliant with agreed SLA. To put forward any suggestions/initiatives. To work as part of a team to deliver a first class service within the facility To...SuggestedFull-timeMonday to FridayFlexible hours
- £30k - £39k per annumEstimated...Undertake all actions to enable the set up of any new suppliers and or action requested supplier changes to be processed within a set SLA. Undertake all requested master data analysis to create “clean and efficient” master data files. Continually strive to improve the...Suggested40 hours/weekFixed-term contractHybrid workingOn-siteWork from homeMonday to FridayFlexible hours
- ...professionally. Support the review and enhancement of procedures and processes. Ensure that performance is compliant with agreed SLA across all sites and locations. Put forward suggestions and initiatives for service improvement. Work as part of a team to deliver...SuggestedFixed-term contractMonday to FridayFlexible hoursShift work
- £32k - £43k per annumEstimated...Responsible person. Manage and mentor the CSO team arranging training as required. Drive operational excellence and meet KPI and SLA performance. Proactively manage health and safety performance by carrying out regular site inspections and safety walks and engaging...SuggestedFull-time
£40k - £50k per annum
...team briefings and debriefings to ensure the performance and welfare of the team is as high as possible · Monitor and report of KPI's, SLA's and performance metrics · Report all near misses, accidents, and incidents in compliance of HSE and company policies · Adhere to...40 hours/weekPermanentFull-timeMonday to FridayFlexible hoursShift work- £67k - £86k per annumEstimated...engineering maintenance documentation is maintained and accessible. Oversee completion of PPMs and Client Service Requests in line with SLA’s. Maintain accurate records of all work completed via digital or paper-based systems. Ensure compliance with audit requirements...Full-timeFlexible hoursRotating shifts
- £41k - £53k per annumEstimated...external customers and first point of contact for the Small Works Lead. ~ Helping the team efficiently meet all the relevant KPI & SLA requirements. Carry out regular site Supervisory Health and Safety inspections, and to ensure staff and contractors are complying...Full-timeMonday to Friday
- ...emails, and live chat channels. Take ownership of support cases ensuring accurate diagnosis, resolution, or escalation within agreed SLA’s (Service Level Agreements) Maintain strong and professional communication with partners to ensure a positive and consistent support...