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£40k - £55k per annum
...This isnt a desk-based account management role. Youll be out meeting clients solving problems making things happen and ensuring every SLA and KPI is hit if not exceeded. What youll be doing Own the full lifecycle of major service contracts from mobilisation to delivery...SuggestedLong-term contractHoliday workFull-timeContract£30k - £32k per annum
...often high volume so you'll need to be comfortable handling multiple requests ● Create and issue employment contracts within an agreed SLA ● Process new starters through our Applicant Tracking System; Workday and manage all new starter communications up to their first day ●...SuggestedTemporary- £39k - £53k per annumEstimated...offices so please bear this in mind when applying What youll do Resolve incidents and fulfil service requests ensuring we meet SLA targets and provide excellent customer service Guide and support other 2nd Line Analysts offering assistance with escalations and...SuggestedFull-timeContract5 days/week
- £33k - £44k per annumEstimated...systems monitoring actions and outcomes to measure and monitor performance of service delivery Experience of or ability to monitor SLA to ensure service standards are maintained including dealing with non-conformance issues. Ability to demonstrate self-motivation and...SuggestedPermanentFull-timeContractOn-siteImmediate startFlexible hoursShift workNight shiftRotating shiftsAfternoon shift
- £67k - £90k per annumEstimated...Security Operations IT Operations IT Compliance and/or IT Governance Experience with vendor and vendor contract management including SLA reviews Experience diagnosing isolating and resolving complex issues and recommending and implementing strategies to resolve...SuggestedPermanentFull-timeContractPart-time
- £46k - £60k per annumEstimated...Ensure all Requests for Changes are registered on the Computacenter and Customers Tool Management System for tracking and auditing of SLA / OLA. ~ Vet all RFCs. ~ Ensure all logged Request for Changes are promptly and correctly approved by authorised approvers. ~ Ensure...SuggestedFull-timeContractRemote
- £53k - £69k per annumEstimated...support. Accountable for referrals management including referral triage data transfer (bulk referrals) demand projection capacity and SLA management rostering and scheduling and appointment booking. Seek out automation/AI solutions to drive efficiencies in these teams....SuggestedOngoing contractFull-time
£35.45k - £39.17k per annum
...responsible for the overall team performance ensuring the team continue to provide a valuable service to both partners and continue to meet SLA requirements. The role requires you to drive the service forward by reviewing and improving processes being involved in projects and...SuggestedPermanentContractPart-timeTerm-timeInternshipHybrid workingRemoteWork from homeFlexible hours£28.08k per annum
...demand plans and support with interviewing, selection and on-boarding new care workers. You will thrive on challenge and enjoy achieving SLA’s and KPI’s. You will also use your knowledge of the local area and your analytical skills to convert the data into meaningful plans...SuggestedHoliday workFull-timeHybrid workingLocal areaWork from homeMonday to Friday2 days/week1 day/week- £44k - £59k per annumEstimated...Prince 2 Practitioner qualification ITIL Release Control & Validation qualification Performance Indicators Ensure Contract meets SLA performance targets Maintain and improve customer satisfaction levels Understand and adhere to policies and procedures...SuggestedFull-timeContractRemote
- £49k - £67k per annumEstimated...to end management of major incidents within a multi-customer environment. Provide verbal and written communications within an agreed SLA. Host technical and/or management bridges to assist with incident investigation and resolution. Effectively manage and escalate...SuggestedFull-timeContractHybrid workingOn-siteRemote
- £47k - £61k per annumEstimated...Change Management approval prior to works. Ensure the team and Specialist Vendors comply with the contractual service level agreements (SLA's). Take a leading role in the operation of the CMMS system, ensuring that MEP PPM, Reactive and Corrective Work Orders are...SuggestedFull-timeContractImmediate startMonday to FridayNight shift
- £29k - £40k per annumEstimated...locations. What youll do ~ Manage customers security patching and Software Deployment requirement according to the agreed contract and SLA ~1st point of contact for escalation of Patch related incident and problems ~ Incidents and Problems are owned and managed...SuggestedPermanentFull-timeContractOn-siteFlexible hours
- £31k - £41k per annumEstimated...management. What youll do Technical 80% Call and incident Management Respond to service calls and resolve incidents to ensure SLA targets are achieved Increase the First Time Fix rate Adhere to escalation procedures Assist with technical escalations for...SuggestedFull-timeContractHybrid workingOn-siteFlexible hours
- £34k - £45k per annumEstimated...often high volume so youll need to be comfortable handling multiple requests Create and issue employment contracts within an agreed SLA Process new starters through our Applicant Tracking System; Workday and manage all new starter communications up to their first day...SuggestedPermanentFull-timeHybrid workingOn-siteImmediate startFlexible hours3 days/week
- £31k - £42k per annumEstimated...system. Liaise with the team and other Service Analysts / customer on open incidents ensuring no incidents is left unattended beyond SLA. Escalate potential service issues initially with Team Leader. Liaise with Team Leader on specific projects where requested....Full-timeContractRemoteShift work
£35.69k per annum
...based in Coalville. As a Transport Supervisor, you'll be responsible for the execution of transport plans ensuring transport and network SLA's/KPI's are achieved, developing and building efficient routes whilst maximising vehicle capacity - ensuring all work is distributed...Holiday workFull-timeFor subcontractorOn-siteLocal areaFlexible hoursShift workNight shift- £96k - £131k per annumEstimated...performance management systems Knowledge of relevant codes regulations and industry standards Experience with contract management and SLA performance tracking Preferred Qualifications Professional certifications (CFM FMP CPM LEED AP etc.) Background in consulting...Long-term contractFull-timeContractImmediate start
- £43k - £57k per annumEstimated...Standard Operating Procedures in place ~ Support the Head of Logistics in developing, implementing and subsequently managing contracts/SLA’s across the supplier basis ~ Hold regular supplier reviews to monitor performance, develop relationships and maintain focus on...PermanentFull-timeFor subcontractorFlexible hours
£35k per annum
...communities we serve to thrive. We're looking for an Electrical Engineer who will deliver excellent service standards, while meeting SLA agreements and adhering to maintenance schedules. Contract: Toyota Type: Perment Hours: 4 days on 4 days off 12 hrs...Long-term contractFull-timeContractFlexible hoursMitie
Derby, Derbyshire27 days ago£25k - £26.9k per annum
...as appropriate - Resolve queries - Improve promptness of payments - Ensure all statements are issued out in accordance with the SLA and organisational requirements - Assist with ensuring that all Direct Debits are collected on time and posted to the ledger - Assist...PermanentFull-timeCity centreWork from home- £43k - £56k per annumEstimated...Manage and mentor the Asbestos Work Coordinator team arranging training as required. Drive operational excellence and meet KPI and SLA performance. Proactively manage health and safety performance by carrying out regular site inspections and safety walks and engaging...40 hours/weekFull-timeFor contractorsFor subcontractorMonday to Friday
- £51k - £69k per annumEstimated...performance management systems Knowledge of relevant codes, regulations, and industry standards Experience with contract management and SLA performance tracking Preferred Qualifications Professional certifications (CFM, FMP, CPM, LEED AP, etc.) Background in...Long-term contractFull-timeContractImmediate start
- £22k - £29k per annumEstimated...tasks to support the business. To support the review of procedures and processes. Ensure that performance is compliant with agreed SLA. To put forward any suggestions/initiatives. To work as part of a team to deliver a first class service within the facility To...Full-timeFor contractorsMonday to FridayFlexible hours
- £41k - £53k per annumEstimated...external customers and first point of contact for the Small Works Lead. ~ Helping the team efficiently meet all the relevant KPI & SLA requirements. Carry out regular site Supervisory Health and Safety inspections, and to ensure staff and contractors are complying...Holiday workFull-timeFor contractorsFor subcontractorMonday to Friday
- £36k - £48k per annumEstimated...commencing. Manage direct staff with regards to holidays, sickness and performance. Drive operational excellence and meet KPI and SLA performance. Ensure legislative compliance in relation to health and safety for all activities. Build and maintain excellent...Holiday workFull-timeFor contractorsFor subcontractor
- ...proactive user communication. Build strong relationships with internal and external customers. Manage budgets, vendor relationships, and SLA compliance. Ensure quality control, risk management, and business continuity. Foster continuous improvement, collaboration, and...Holiday workHybrid workingOn-site
- £31k - £40k per annumEstimated...Responsible person. Manage and mentor the CSO team arranging training as required. Drive operational excellence and meet KPI and SLA performance. Proactively manage health and safety performance by carrying out regular site inspections and safety walks and engaging...Full-timeContractFor contractorsFor subcontractorLocal area
- £38k - £51k per annumEstimated...resolve any operational bottlenecks. Track key performance indicators (KPIs) including job completion rates right-first-time delivery and SLA adherence. Identify and implement process improvements to enhance efficiency and reduce delays. Work with teams to enhance data...Full-timeContractNo agencyMonday to Friday
£28k - £30k per annum
..., inc. visa restrictions. Strong organisational skills, you will be required to prioritise and manage your own workload to required SLA's. Proficient in CMS's systems Proficient in Microsoft Suite Confident communicator both verbal and written If interested APPLY...Full-timeTemporaryHybrid workingImmediate start
