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  • £26k - £35k per annumEstimated
     ...updated and accurate in OneTrust. Supplier management: Work with the Procurement Manager to monitor suppliers performance, ensuring SLA and KPI’s are met, and drive continuous improvement. Ad-hoc projects Job benefits: This is your opportunity to Join the world’s... 
    Suggested
    Hybrid working
    Flexible hours

    UNiDAYS

    Nottingham
    17 days ago
  •  ...performance, value, and minimal risk — from supporting teams with pricing and service negotiations to complex in‑life contract management, SLA oversight, and renewals. Key responsibilities: Contract negotiation : Partner with functional leadership , Legal, Risk and... 
    Suggested
    Long-term contract
    Remote

    ENSEK

    Nottingham
    26 days ago
  • £30k - £38k per annumEstimated
     ...procedures Ensure data integrity of all systems across the Region and perform audits from time to time Ensure meeting or exceeding SLA/KPI scores Ensuring up to date information on Client's Property Services SharePoint Resolve user's complaints and concerns with... 
    Suggested
    Full-time
    Flexible hours
    Weekend work
    Afternoon shift

    Integral UK

    Nottingham
    11 days ago
  • £39k - £51k per annumEstimated
     ...Batch Monitoring and Management * Event/Alert Monitoring and Management * Incident Management - respond and resolve incidents to ensure SLA targets are achieved * Increase the First Time Fix rate * Adhere to escalation procedures * Assist with technical escalations for other... 
    Suggested
    Permanent
    Full-time
    Shift work

    Computacenter AG & Co. oHG

    Nottingham
    2 days ago
  • £43k - £59k per annumEstimated
     ...the presence of and then management and monitoring of effective validation rules, pass verses fail thresholds, remediation processes and SLA’s. Define and drive our Data Quality improvement programme, being an advocate across the business for its importance. Lead the... 
    Suggested
    Full-time

    Equifax

    Nottingham
    more than 2 months ago
  • £32k - £42k per annumEstimated
     ...holding team members accountable to services delivered. Primary Responsibilities: Ensure team is working toward departmental goals & SLA KPIs in the most efficient and effective manner Maintain case visibility across business functions and ensure accountability to... 
    Suggested
    Full-time
    Hybrid working
    Remote
    Shift work
    Weekday work

    Thrive

    Nottingham
    a month ago
  • £89k - £114k per annumEstimated
     ...Operational Ownership & Accountability Hold full accountability for day-to-day and long-term Operational service performance, including SLA and KPI achievement, service stability, customer satisfaction, and continual improvement. Act as the ultimate escalation operational... 
    Suggested
    Long-term contract
    Relocation

    Computacenter

    Nottingham
    25 days ago
  • £25k - £27k per annum

     ...customer demand, analysing run rates and pipelines to ring‑fence or order stock in advance. * Respond to inbound queries within a 4‑hour SLA, delivering exceptional service across email, tickets, and other channels. * Maintain high accuracy in documentation, record keeping,... 
    Suggested
    Full-time
    On-site

    The Channel Recruiter Ltd

    Nottingham
    10 days ago
  •  ...Microsoft Office It would be a bonus if you also have Experience in service desk or incident management environments Familiarity with SLA-driven support Awareness of remote connection tools or ITIL best practice Please be aware that to be considered for this post,... 
    Suggested
    Full-time
    Remote
    Flexible hours
    Rotating shifts

    System C

    Nottingham
    29 days ago
  •  ...customer service. The job holder will ensure that the delivery of service is monitored and maintained to the levels defined within agreed SLA’s and contracts. They will seek to identify and deliver continuous improvement initiatives, synergy benefits and strategic projects... 
    Suggested
    Permanent
    Apprenticeship
    Flexible hours
    Coalville, Leicestershire
    22 days ago
  • £29k - £39k per annumEstimated
     ...for the South East region. Deputise for the RSM as and when required. Review and monitor with the RSM stock turnover, compliance, SLA and financial turnover. Highlight to senior managers any shortcomings, malpractice or dishonesty contrary to company policies and... 
    Suggested
    Flexible hours

    Getinge

    Derby, Derbyshire
    24 days ago
  • £23k - £31k per annumEstimated
     ...tasks to support the business. To support the review of procedures and processes. Ensure that performance is compliant with agreed SLA. To put forward any suggestions/initiatives. To work as part of a team to deliver a first class service within the facility To... 
    Suggested
    Full-time
    Monday to Friday
    Flexible hours

    Integral UK

    Derby, Derbyshire
    11 days ago
  • £30k - £39k per annumEstimated
     ...Undertake all actions to enable the set up of any new suppliers and or action requested supplier changes to be processed within a set SLA. Undertake all requested master data analysis to create “clean and efficient” master data files. Continually strive to improve the... 
    Suggested
    40 hours/week
    Fixed-term contract
    Hybrid working
    On-site
    Work from home
    Monday to Friday
    Flexible hours

    Steris Corporation

    Derby, Derbyshire
    9 days ago
  •  ...professionally. Support the review and enhancement of procedures and processes. Ensure that performance is compliant with agreed SLA across all sites and locations. Put forward suggestions and initiatives for service improvement. Work as part of a team to deliver... 
    Suggested
    Fixed-term contract
    Monday to Friday
    Flexible hours
    Shift work

    JLL

    Derby, Derbyshire
    3 days ago
  • £32k - £43k per annumEstimated
     ...Responsible person. Manage and mentor the CSO team arranging training as required. Drive operational excellence and meet KPI and SLA performance. Proactively manage health and safety performance by carrying out regular site inspections and safety walks and engaging... 
    Suggested
    Full-time

    Integral UK

    Derby, Derbyshire
    11 days ago
  • £40k - £50k per annum

     ...team briefings and debriefings to ensure the performance and welfare of the team is as high as possible · Monitor and report of KPI's, SLA's and performance metrics · Report all near misses, accidents, and incidents in compliance of HSE and company policies · Adhere to... 
    40 hours/week
    Permanent
    Full-time
    Monday to Friday
    Flexible hours
    Shift work

    Pharmacy2U

    Coalville, Leicestershire
    11 days ago
  • £67k - £86k per annumEstimated
     ...engineering maintenance documentation is maintained and accessible. Oversee completion of PPMs and Client Service Requests in line with SLA’s. Maintain accurate records of all work completed via digital or paper-based systems. Ensure compliance with audit requirements... 
    Full-time
    Flexible hours
    Rotating shifts

    King and Moffatt

    Derby, Derbyshire
    2 days ago
  • £41k - £53k per annumEstimated
     ...external customers and first point of contact for the Small Works Lead.  ~ Helping the team efficiently meet all the relevant KPI & SLA requirements.  Carry out regular site Supervisory Health and Safety inspections, and to ensure staff and contractors are complying... 
    Full-time
    Monday to Friday

    Integral UK

    Derby, Derbyshire
    11 days ago
  •  ...emails, and live chat channels. Take ownership of support cases ensuring accurate diagnosis, resolution, or escalation within agreed SLA’s (Service Level Agreements) Maintain strong and professional communication with partners to ensure a positive and consistent support... 

    Giacom

    Derby, Derbyshire
    2 days ago