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- £22k - £27k per annumEstimated...clients & colleagues Good organisational skills, with the ability to multi-task Work well under pressure and be able to work to set SLA’s whilst remaining calm Keen to develop over a period of time with a willingness and ability to learn Ability to operate and...SuggestedPermanentPart-timeNight shiftAfternoon shift
- ...in DSR, V2G, heat pump tariffs, and smart charging developing a forward-looking billing product position for each. ~ Support client SLA obligations, audit requirements, and regulatory reporting in the billing area. ~ Maintain a prioritised, well-reasoned backlog...SuggestedHourly payRemoteFlexible hours
£27k per annum
...renewal data and pricing ahead of deadlines Use internal systems (CRM/CE, inbox workflows, shared folders) to manage requests with strong SLA awareness Communicate confidently with internal teams and external partners, keeping everything moving smoothly This is a role...SuggestedOn-siteWork from home- £22k - £25k per annumEstimated...claim notifications from the client and be the first port of call for Brokers/Insurers Set up and acknowledge claims to comply with the SLA Process indemnity and invoice payments on behalf of the client on the relevant case management systems Log MI information for...SuggestedPermanentFull-time
- £42k - £54k per annumEstimated...expected to have the following skills and experience: HR team leader experience Ability to manage high workloads and the management of SLA’s and work prioritisation Process improvement mindset Excellent communication skills HR Systems knowledge (Access XD desirable...SuggestedPermanentFull-timeProbationary periodFlexible hours
- ...performance, value, and minimal risk — from supporting teams with pricing and service negotiations to complex in‑life contract management, SLA oversight, and renewals. Key responsibilities: Contract negotiation : Partner with functional leadership , Legal, Risk and...SuggestedLong-term contractRemote
- £30k - £38k per annumEstimated...procedures Ensure data integrity of all systems across the Region and perform audits from time to time Ensure meeting or exceeding SLA/KPI scores Ensuring up to date information on Client's Property Services SharePoint Resolve user's complaints and concerns with...SuggestedFull-timeFlexible hoursWeekend workAfternoon shift
- £24k - £30k per annumEstimated...data to ensure periods of peak times are resourced appropriately ~Ensure that the team respond to 2nd line queries within the expected SLA agreements ~Day to day management responsibility for the 2nd line team, to include one to one meetings, performance monitoring and...SuggestedPermanentFull-timeTemporary
- £50k - £65k per annumEstimated...clients & colleagues Good organisational skills, with the ability to multi-task Work well under pressure and be able to work to set SLA’s whilst remaining calm Occasional weekend / evening work as required Closing date Monday, 20 August 2018 17:21 (UK time)...SuggestedFull-timeTemporaryOn-siteFlexible hoursShift workAfternoon shift
£26.75k per annum
...responsibilities as a Maintenance Assistant include Carry out reactive maintenance in accordance with the Service Level Agreement (SLA) and provide front line response Ensure that the environment is maintained in accordance with the SLA, including keeping the site clean...SuggestedPermanentRotating shifts- £43k - £59k per annumEstimated...the presence of and then management and monitoring of effective validation rules, pass verses fail thresholds, remediation processes and SLA’s. Define and drive our Data Quality improvement programme, being an advocate across the business for its importance. Lead the...SuggestedFull-time
£40k - £44k per annum
...certification (or equivalent) preferred. Responsibilities: Oversee IT and VOIP support, ensuring all tickets are resolved within SLA timeframes. Manage customer escalations, addressing high-priority issues swiftly. Develop and motivate a multi-discipline helpdesk...SuggestedFull-timeFuture Prospects Group Ltd
Newark, Nottinghamshire4 days ago- £28k - £37k per annumEstimated...monitoring advisor and team performance to deliver KPIs, targets, quality standards and outcomes. Ensure the team achieves all set SLA’s, delivers a minimum 85% Quality Assurance score and that monthly 1-2-1s are had with each advisor. Deliver updates, participate...SuggestedFull-timeOn-site
- £36k - £46k per annumEstimated...Proven success in customer-facing roles, delivering top-notch, timely services. IT Service Desk background, consistently meeting SLA targets. Proficient in ITIL processes for Incident and Problem management. Hands-on experience with efficient IT Service Management...SuggestedPermanentFull-timeHybrid workingWork from homeMonday to FridayFlexible hoursShift work1 day/week
- ...customer service. The job holder will ensure that the delivery of service is monitored and maintained to the levels defined within agreed SLA’s and contracts. They will seek to identify and deliver continuous improvement initiatives, synergy benefits and strategic projects...SuggestedPermanentApprenticeshipFlexible hours
- £35k - £47k per annumEstimated...for the South East region. Deputise for the RSM as and when required. Review and monitor with the RSM stock turnover, compliance, SLA and financial turnover. Highlight to senior managers any shortcomings, malpractice or dishonesty contrary to company policies and...Flexible hours
- £23k - £31k per annumEstimated...tasks to support the business. To support the review of procedures and processes. Ensure that performance is compliant with agreed SLA. To put forward any suggestions/initiatives. To work as part of a team to deliver a first class service within the facility To...Full-timeMonday to FridayFlexible hours
- £67k - £86k per annumEstimated...engineering maintenance documentation is maintained and accessible. Oversee completion of PPMs and Client Service Requests in line with SLA’s. Maintain accurate records of all work completed via digital or paper-based systems. Ensure compliance with audit requirements...Full-timeFlexible hoursRotating shifts
£40k - £50k per annum
...team briefings and debriefings to ensure the performance and welfare of the team is as high as possible · Monitor and report of KPI's, SLA's and performance metrics · Report all near misses, accidents, and incidents in compliance of HSE and company policies · Adhere to...40 hours/weekPermanentFull-timeMonday to FridayFlexible hoursShift work- £42k - £53k per annumEstimated...optimal performance and safety across our client sites. Key Responsibilities Respond to breakdown maintenance requests within SLA timelines. Maintain and repair modular UPS systems and diagnose power quality issues. Conduct risk-focused maintenance and...Full-time
CBRE
Derby, Derbyshire16 days ago - ...emails, and live chat channels. Take ownership of support cases ensuring accurate diagnosis, resolution, or escalation within agreed SLA’s (Service Level Agreements) Maintain strong and professional communication with partners to ensure a positive and consistent support...
£40k - £44k per annum
...THE ROLE: The tasks for this IT Helpdesk Manager involve: ~Oversee IT and VOIP support, ensuring all tickets are resolved within SLA timeframes. ~Manage customer escalations, addressing high-priority issues swiftly. ~Develop and motivate a multi-discipline helpdesk...PermanentFull-time- £41k - £53k per annumEstimated...external customers and first point of contact for the Small Works Lead. ~ Helping the team efficiently meet all the relevant KPI & SLA requirements. Carry out regular site Supervisory Health and Safety inspections, and to ensure staff and contractors are complying...Full-timeMonday to Friday
£60k - £90k per annum
...decisions Define, implement, and maintain data contracts aligned to business domains Establish data quality, observability, and SLA frameworks Design and evolve scalable data pipelines using Microsoft Fabric Pipelines, Azure Data Factory, and PySpark / Python Fabric...Full-timeHybrid workingFlexible hoursECS Resource Group Ltd
Newark, Nottinghamshire5 days ago- ...professionally. Support the review and enhancement of procedures and processes. Ensure that performance is compliant with agreed SLA across all sites and locations. Put forward suggestions and initiatives for service improvement. Work as part of a team to deliver...Fixed-term contractMonday to FridayFlexible hoursShift work
- £32k - £43k per annumEstimated...Responsible person. Manage and mentor the CSO team arranging training as required. Drive operational excellence and meet KPI and SLA performance. Proactively manage health and safety performance by carrying out regular site inspections and safety walks and engaging...Full-time
