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£35k - £45k per annum
...mid-complexity clients Manage payroll queries through our support desk, giving clients fast, proactive updates and resolving within SLA Process statutory payments, court orders, standard holiday pay calculations, Alabaster reviews and NMW checks for your own portfolio...SuggestedRemote jobFull-timeHybrid workingOn-siteProbationary periodFlexible hours- £33k - £42k per annumEstimated...issues automatically. Handle internal client requests and inquiries, ensuring transparent support and leading communication on any SLA breaches. Assist in the onboarding of new datasets, validation rules, and user interface improvements, as well as participate in testing...SuggestedRemote job
- £34k - £44k per annumEstimated...Doors for a large hospitality client ensuring all works meet building regs and current legislation and are completed within the required SLA’s. - Instal and make good plasterboard, skirting and boxing in on a range of different spaces. - Assess each job and produce a quote...SuggestedFull-time
- £36k - £48k per annumEstimated...that each case that you own is progressing according to the response and resolution targets as specified in our Service Level Agreements (SLA). Assist colleagues in accelerating their cases toward timely resolution. - Provide root cause correction, not just symptom relief....SuggestedFull-timeRelief staff
- £48k - £63k per annumEstimated...Lead daily support engineering operations – Own the end-to-end support engineering function, including queue management, triage, SLA adherence, and escalation paths across time zones. – Partner closely with Engineering, Solution Architecture, and Customer Success to...SuggestedLong-term contractFull-timeFlexible hours
- £63k - £83k per annumEstimated...and PII redaction integration points - Keep revenue-critical deployments healthy through observability, alerting, incident response, and SLA performance - Build the platform capabilities forward-deployed engineers configure for partner telephony integrations and go-lives -...SuggestedFull-timeWork from home
- £27k - £35k per annumEstimated...accurate records of works done and any further works or recommendations required. - Carry out Planned and reactive repairs as required to SLA attendance and completion deadlines. - Good building services knowledge and able to undertake additional multi skilled tasks. - Carry...SuggestedFull-timeFlexible hoursRotating shiftsWeekend workAfternoon shift
- £31k - £40k per annumEstimated...in new sales monthly. Lead Quality: Ensure 90% of closed projects meet the internal technical criteria for the development team. SLA Adherence: Finalize contracts and secure initial deposits within 48 hours of verbal agreement. Required Qualifications ~3–5...SuggestedRemote jobFull-timeFlexible hours
- £59k - £76k per annumEstimated...payroll provider , and benefits brokers for new employee onboarding. - Provide successful service delivery achievement, ensuring OKRs (SLA, CSAT, FCR etc) s are met or exceeded, and high level of customer satisfaction. - Work closely with In house HR expertise, Customer Support...SuggestedFull-timeRemote
£24.52k - £26.57k per annum
...quality and accurate documentation. Be an active member of the team and able to assist other team members when required to meet KPIs and SLA. Flexible approach to work in terms of managing peaks in workload and to undertake overtime during peak periods if required. Able...SuggestedFlexible hoursRotating shifts- £40k - £51k per annumEstimated...practices to drive efficiencies and global cost savings Proven experience leading large and high value contract and service level agreement (SLA) negotiations, ensuring clear accountabilities, timelines and deliverables are established Able to research market knowledge of...SuggestedPermanentHybrid workingOn-siteRemote
- £64k - £85k per annumEstimated...Loki, and Tempo squads and focuses on ensuring that Grafana Cloud’s database products deliver exceptional reliability for our highest-SLA customers. In this role, you will: - Partner closely with product engineering squads (embedded model) - Own production reliability for...SuggestedFull-timeRemote
£30k - £35k per annum
...UK without needing sponsorship Responsibilities: Monitor network, power, environmental, server and GPU alarms, responding within SLA Perform initial troubleshooting and incident triage Own tickets through to resolution with accurate documentation Escalate clearly...SuggestedRemote jobFull-timeImmediate startShift workExperis
Remote14 days ago£30k - £32k per annum
...Participate in major incident response and structured 24/7 shift handovers. Deliver excellent customer service while maintaining SLA performance. Technologies: Cisco Firewall FortiGate Incident Management Support ITSM Network Nexus Security...SuggestedRemote jobPermanentFull-timeShift workECS Resource Group Ltd
Remote9 days ago- £28k - £37k per annumEstimated...the telephony environment to assure delivery of Cloud applications, voice and customer connectivity and availability to target 99. 99% SLA. - Experience with Softswitch, Session Border Controllers (preferably Sonus/Ribbon, Audio Codes), SIP proxies, Media Servers (preferably...SuggestedFull-time
- ...Success Indicators Meeting Volume: Achieve monthly targets for qualified meetings booked per client. Response Time: Maintain a rapid SLA for initial prospect responses and follow-ups. Conversion Rate: Maintain a high lead-to-meeting ratio through effective objection...Remote jobPart-time
- £28k - £37k per annumEstimated...team benchmarks. Ensure 100% accuracy in CRM data entry and client documentation for seamless onboarding. Meet a response time SLA of for prospective client inquiries. Required Qualifications ~3+ years of experience in outbound sales, lead generation, or business...Remote jobLong-term contractFull-time
£60k - £80k per annum
...architecture. You’ll also be a big player in championing new principles, patterns and practices whilst also being responsible for helping set SLA’s. The team are wanting a senior that bring not only the technical knowledge but also a passionate mindset with a “you build it, you...Remote jobPermanent- £33k - £43k per annumEstimated...Responsibilities Customer Support Manage incoming customer queries via Intercom, ensuring all are responded to and resolved within SLA timeframes (including Enterprise accounts). Handle a wide range of issues—from simple “how-to” questions to complex technical...Full-timeRemote
£15k per annum
...of a team Responsibilities: Deliver end-to-end technical support, ownership, and resolution of client issues in line with agreed SLA/KPI targets Travel to client sites to deliver technical services, including project work and escalated support Install, configure...Remote jobPermanentFull-timeOn-site1 day/weekTrident
Remote8 hours ago£26.5k - £28k per annum
...patient, and professional face-to-face support. Ability to accurately log, update, and close tickets while following work instructions, SLA targets, and escalation procedures. Strong organisational skills with the ability to manage multiple priorities and deadlines while...Remote jobFull-timeHybrid workingOn-siteWork from homeCentral Technology Ltd
Remote8 hours ago
