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- £42k - £55k per annumEstimated...network. The Motor Network Operations Manager is expected to manage a region of repairers to deliver optimum performance against client SLA's and the requirements of the business. Activate Group is a growing UK business with 1,000+ team members nationwide. This is an...SuggestedRemote jobLong-term contractPermanentFull-timeWork from home
- £33k - £42k per annumEstimated...issues automatically. Handle internal client requests and inquiries, ensuring transparent support and leading communication on any SLA breaches. Assist in the onboarding of new datasets, validation rules, and user interface improvements, as well as participate in testing...SuggestedRemote job
- £35k - £44k per annumEstimated...fast-paced Executive Care environment Balancing premium service delivery with operational KPIs such as productivity, handle time, and SLA adherence Building long-term relationships with Executive travellers through consistent, high-quality service Collaborating...SuggestedRemote jobLong-term contractFixed-term contractHybrid workingRelocation packageOn-site3 days/week
- £40k - £51k per annumEstimated...practices to drive efficiencies and global cost savings Proven experience leading large and high value contract and service level agreement (SLA) negotiations, ensuring clear accountabilities, timelines and deliverables are established Able to research market knowledge of...SuggestedPermanentHybrid workingOn-siteRemote
- £45k - £60k per annumEstimated...operational deliverables, whilst also owning a variety of activities ensuring compliance with project milestones and customer KPI’s and SLA’s. You must be an effective communicator, comfortable directly engaging with customers and colleagues. You must also demonstrate an...SuggestedRemote jobOn-siteWork from homeFlexible hours
£60k - £80k per annum
...architecture. You’ll also be a big player in championing new principles, patterns and practices whilst also being responsible for helping set SLA’s. The team are wanting a senior that bring not only the technical knowledge but also a passionate mindset with a “you build it, you...SuggestedRemote jobPermanent- £26k - £34k per annumEstimated...fast-paced Executive Care environment Balancing premium service delivery with operational KPIs such as productivity, handle time, and SLA adherence Building long-term relationships with Executive travellers through consistent, high-quality service Collaborating...SuggestedRemote jobLong-term contractFixed-term contractHybrid workingRelocation packageOn-site3 days/week
£45k per annum
...required for this role. Responsibilities: Lead, mentor and develop our Service Desk team, driving performance, ticket quality and SLA adherence. Act as the senior escalation point for complex 2nd and 3rd line technical issues, taking ownership through to resolution....SuggestedRemote jobFull-timeOn-siteRotating shifts£28k - £32k per annum
...with email setup, account administration, device provisioning, and general troubleshooting. Alongside that, you’ll manage tickets within SLA, communicate clearly with technical and non-technical users, and keep detailed records. Working with development, QA, testing, and...SuggestedRemote jobPermanentImmediate startWeekend work- £34k - £45k per annumEstimated...for applications, addressing incidents assigned via the Service Desk and resolving issues raised by application users in accordance with SLA targets. Typical incidents include: functionality is not working as expected; missing or incorrect data within the application; data...SuggestedMonday to FridayRotating shifts
