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- £33k - £42k per annumEstimated...issues automatically. Handle internal client requests and inquiries, ensuring transparent support and leading communication on any SLA breaches. Assist in the onboarding of new datasets, validation rules, and user interface improvements, as well as participate in testing...SuggestedRemote job
£45k - £55k per annum
...purchase agreements ~Monitor contractor performance during scheduled and unscheduled maintenance with a view to ensuring all contracted SLA’s are met or bettered, ~ Review and enhance O&M strategies and activities with a view to reducing down-time, ~ Review regular and...SuggestedPermanentOn-siteRemote£91.76k - £110.11k per annum
...the Mimir and Loki squads and focuses on ensuring that Grafana Cloud’s database products deliver exceptional reliability for our highest-SLA customers. We seek a senior engineer operating at the intersection of customer needs, production systems, and product engineering. In...SuggestedRemote jobFull-time- £36k - £45k per annumEstimated...chain management, ideally within a fast-paced eCommerce or retail environment ~ Proven experience managing 3PL providers, including SLA governance, contract management, and performance improvement initiatives ~ Strong understanding of UK last mile and line haul logistics...SuggestedLong-term contractPermanentFull-timeFlexible hours
- ...Solutions. Trackwise experience is required. Proven experience with Regulatory & Quality Systems. Proficient in system configuration, SLA Management and business stakeholder management. Strong understanding of data management and regulatory requirements (e.g., GxP, 21...SuggestedRemote jobNight shift
- £31k - £40k per annumEstimated...daily operations with 3PLs, retailers, and suppliers to resolve stock and delivery issues. ~Maintain retailer communication, including SLA updates, onboarding support, and routing compliance. ~Managing the co-ordination of the logistics movement of stock. ~Monitor service...SuggestedFull-timeHybrid workingRemote
£32k - £36k per annum
...corporate environment. Experience of delivering excellent customer service. Experience of working to strict SLAs and exposure to SLA management. Experience of working in a fast paced environment. Full UK driving license and access to own car. Able and happy to...SuggestedRemote jobPermanentFull-timeHybrid workingWork from homeShift workRotating shifts- ...production impact of their changes Working closely with internal partners and teams to ensure that we ship software that meets security, SLA, and performance requirements What You'll Bring With You Senior-level engineer with strong experience across both product...Suggested
£34k per annum
...offering and customer experience Key deliverables for this role Continual improvement to MRR Tickets completed and time to serve SLA Improvements in cost to serve Reviews, testimonials Customer retention Referrals Upgrades Essential elements for this...SuggestedRemote jobLong-term contractFull-timeHybrid workingOn-siteWork from homeFlexible hoursNight shift1 day/week- £40k - £51k per annumEstimated...practices to drive efficiencies and global cost savings Proven experience leading large and high value contract and service level agreement (SLA) negotiations, ensuring clear accountabilities, timelines and deliverables are established Able to research market knowledge of...SuggestedPermanentHybrid workingOn-siteRemote
£28k - £34k per annum
...validity of subsidence claims Identifying whether site investigations are required at point of visit Preparing reports within agreed SLA’s Maintaining strong communication with both internal stakeholders and external parties Processing and proactively progressing...SuggestedLong-term contractHybrid workingRemoteProbationary period- £76k - £97k per annumEstimated...fast-paced Executive Care environment Balancing premium service delivery with operational KPIs such as productivity, handle time, and SLA adherence Building long-term relationships with Executive travellers through consistent, high-quality service Collaborating...SuggestedRemote jobLong-term contractFull-timeFixed-term contractRelocation packageOn-site3 days/week
- £45k - £60k per annumEstimated...operational deliverables, whilst also owning a variety of activities ensuring compliance with project milestones and customer KPI’s and SLA’s. You must be an effective communicator, comfortable directly engaging with customers and colleagues. You must also demonstrate an...SuggestedRemote jobOn-siteWork from homeFlexible hours
- £56k - £74k per annumEstimated...preferably Python, Javascript/Typescript, Golang, or Rust. Tooling Experience: Experience with logging, documentation, ticket tracking, and SLA monitoring tools. Communication: Ability to break down technical issues clearly to both technical and non-technical stakeholders....SuggestedRemote jobFull-timeImmediate startWork from home
£60k - £80k per annum
...architecture. You’ll also be a big player in championing new principles, patterns and practices whilst also being responsible for helping set SLA’s. The team are wanting a senior that bring not only the technical knowledge but also a passionate mindset with a “you build it, you...SuggestedRemote jobPermanent