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- ...required standard. Reactive Maintenance & Fault Finding Diagnose faults across both HVAC and gas systems, completing repairs within SLA requirements. Minimise downtime through effective troubleshooting and first-time fix focus. Escalate complex issues to the helpdesk or...SuggestedLong-term contractRotating shifts
£21k per annum
...the best solution and product is sourced ~Defining to each business customer the manufacturing process and lead time and committing to SLA’s ~Undertaking rigorous daily order management to ensure smooth processing to meet committed deadlines for each customer ~Constantly...SuggestedPermanentFull-timeMonday to Friday- £34k - £45k per annumEstimated...monthly remittances with amounts paid or received. To raise and follow up with handler/broker on any unmatched cash items – 10 day SLA Dealing with internal referrals and queries. Process payments received from clients in accordance with company procedures. Reconciliation...SuggestedPermanentFull-timeCasual workOn-site
- ...with strong internal talent pipelines Work closely with the wider People team to ensure services are delivered in line with agreed SLA’s and KPI’s Employee Relations and Policy · Lead and manage ER cases which are highly complex, ensuring consistent and legally compliant...SuggestedFull-timeFlexible hours
£12.8 per hour
...Upload and approve invoices, resolve discrepancies, and manage contractor portals. Ensure purchase requests are completed within SLA or escalated appropriately. Collaborate with operations and helpdesk teams to deliver a premium service. Work to weekly budgets and...SuggestedHourly payPart-timeOn-siteMonday to Friday- £30k - £38k per annumEstimated...procedures Ensure data integrity of all systems across the Region and perform audits from time to time Ensure meeting or exceeding SLA/KPI scores Ensuring up to date information on Client's Property Services SharePoint Resolve user's complaints and concerns with...SuggestedFull-timeFlexible hoursWeekend workAfternoon shift
- £65k - £86k per annumEstimated...updated financial reporting and reconciliations on Projects. Deliver Projects to the highest level ensuring all relevant KPI's and SLA's are met and adhered to. What can we offer you? On offer is a competitive salary, car or car allowance, bonus and...SuggestedPermanentFull-timeOn-site
EQUANS SERVICES LIMITED
Wakefield, West Yorkshire11 days ago £52k - £54k per annum
...attending review meetings and managing expectations Oversee P&L responsibility, including budgeting, forecasting and cost control Drive SLA/KPI performance and implement continuous improvement strategies Manage subcontractors and supply chain performance Requirements...Suggested40 hours/weekPermanentMonday to Friday£50k per annum
...delivery, ensuring responsive, professional, and customer-focused support for managers and employees. Create and implement effective SLA’s for the team to deliver against, and engage stakeholders accordingly to champion change in skills and behaviours. Partner with the...SuggestedLong-term contractPermanentFull-timeTemporary- £29k - £36k per annumEstimated...Experience in understanding and diagnosing technical problems at advanced level. An eye for detail, preventing any tickets from breaching SLA’s and the tenacity to ensure others adhere to processes. A willingness to learn and not be afraid to get involved in unfamiliar...SuggestedFull-timeHybrid workingMonday to FridayFlexible hoursShift workRotating shifts
- ...Assisting the Account Management team. · Provide excellent service, ensuring processes are adhered to and business needs and internal SLA’s are met, whilst also focusing on improving efficiencies. · Build strong stakeholder relationships. · To undertake any other tasks...SuggestedApprenticeshipOn-siteMonday to Friday
- £31k - £41k per annumEstimated...and Service Requests, and prioritise your own workload with a continual focus on customers SLAs, ensuring Incidents are resolved within SLA - (10%) Escalate Incidents, as needed, on behalf of the customer to appropriate technical resources, coordinating global interaction...SuggestedPermanentHybrid workingOn-siteRemoteWork from home
- ...database. ~ Assisting the Finance team to provide excellent service, ensuring processes are adhered to and business needs and internal SLA’s are met. ~ To undertake any other tasks as deemed relevant and reasonable by the business. Key Performance Indictors The...SuggestedOn-siteMonday to Friday
- £22k - £27k per annumEstimated...Effective completion of eLog books Work Orders that have been allocated, ensuring that Work Orders have been acknowledged and completed within SLA. Essential Qualifications & Experience: Previous experience within the commercial sector would be preferred but not essential....SuggestedFull-timeApprenticeshipMonday to Friday
£100 per week
...both 3 phase & single phase Fault finding on control panels, Variable speed drives Ensure completion of all tasks within agreed SLA's Ensure effective communication with the client and management team is maintained at all times. All work to be carried out with...SuggestedHourly pay40 hours/weekFull-timeApprenticeshipMonday to FridayShift work- ...Learn to interpret technical documentation such as knowledge base articles, vendor specs, and network diagrams Contribute to meeting SLA targets, including a 15-minute response time Participate in the implementation of security measures such as MFA, antivirus...PermanentApprenticeshipOn-siteRemoteMonday to Friday
£12k - £15k per annum
...client or business at risk. Ensure that all allocated files are maintained in good order in compliance with Service Level Agreements (SLA’s) and in accordance with regulatory and statutory requirements. Prepare and issue contract papers on any related sale....PermanentFull-timeHybrid workingOn-siteWork from homeMonday to FridayDay shift£14.5 - £15 per hour
...Coordinating jobs based on engineer location, availability and qualifications Responding promptly to emergency callouts and meeting SLA requirements Managing queries arising from scheduled works and escalating where necessary Providing engineers with clear instructions...Full-timeOn-site- ...delivery and experience-led initiatives. Working closely with the wider People team to ensure services are delivered in line with agreed SLA’s and KPI’s Develop and deliver training for colleagues impacted by new initiatives, HR Processes and policies Deliver management...Full-time
- £28k - £36k per annumEstimated...order to source suitable technical solutions or resolve problems ~‘Hands-on’ problem-solving approach; solving problems within strict SLA timeframes ~ Provide on-site support for customers as and when required ~ Delivering exceptional customer service and...PermanentFull-timeHybrid workingOn-siteMonday to Friday
- £27k - £35k per annumEstimated...standard. ~ Your day to day responsibilities will include: ~ Manage the response of projects, acknowledging details following agreed SLA's. ~ Oversee the full project lifecycle, including planning, forecasting, risk, issues and escalation management, and seamless...PermanentFull-timeHybrid workingOn-siteImmediate startFlexible hours
Tieva
Pudsey, West Yorkshire16 days ago £13.33 per hour
...complement the strengths of the existing members of the team. Key Performance Measures Fulfilment of recruitment orders within agreed SLA standards. All new starters fully compliant (RTW, referencing, induction, onboarding). Strength of onsite client relationships...Hourly payTemporaryPart-timeInterimMonday to Friday- Company: SLA EMPLOYMENT SOLUTIONS Job Type: Temporary, Full TimeFull-timeTemporary
SLA EMPLOYMENT SOLUTIONS
Keighley, West Yorkshire5 days ago - £24k - £31k per annumEstimated...levels are achieved. Key Accountabilities: To resolve escalated queries and complaints within agreed Service Level Agreements (SLA’s). To prepare and directly provide case files for the Ombudsman Services within agreed SLAs and in line with regulation. To resolve...
- £29k - £38k per annumEstimated...assets) and external (hired assets) breakdowns. Logging response times and ensuring they’re tracked and resolved effectively within agreed SLA times. We’ll ask that you handle inbound and outbound calls efficiently, making sure service level agreements are consistently met....ApprenticeshipTraineeshipImmediate start
- £30k - £38k per annumEstimated...to Customer administrators and end users Provide Branch and Customer Training Work with other members of the VMS team to ensure SLA targets are met Plan and schedule servicing Visit sites to repair machines when call out request forms are received Support other...PermanentFull-time
- £39k - £50k per annumEstimated...Experience in understanding and diagnosing technical problems at an enhanced level. An eye for detail, preventing any tickets from breaching SLA’s and the tenacity to ensure others adhere to processes. A willingness to learn and not be afraid to get involved in unfamiliar...Full-timeHybrid workingImmediate startRemoteWork from homeFlexible hoursNight shift
- ...isn’t a desk-based account management role. You’ll be out meeting clients, solving problems, making things happen, and ensuring every SLA and KPI is hit — if not exceeded. What you'll be doing Own the full lifecycle of major service contracts — from mobilisation to...Long-term contract
- £22k - £25k per annumEstimated...support to education users. Working to ITIL best practices you will strive to work collaboratively with the service desk to meet contractual SLA targets, escalating where appropriate but always ensuring that the customer is kept up to date. The role will suit someone who enjoys...Extra incomePermanentTemporaryHybrid workingOn-site
- £28k - £37k per annumEstimated...Liaise with all parts of the business in pursuit of resolving customer queries. Achieve business goals and targets while keeping within SLA Liaising with PM, RCM Duties Working the emails in priority order. To ensure we are within SLA Responding to customer...Full-timeOn-site
