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- ...required standard. Reactive Maintenance & Fault Finding Diagnose faults across both HVAC and gas systems, completing repairs within SLA requirements. Minimise downtime through effective troubleshooting and first-time fix focus. Escalate complex issues to the helpdesk or...SuggestedLong-term contractRotating shifts
£21k per annum
...the best solution and product is sourced ~Defining to each business customer the manufacturing process and lead time and committing to SLA’s ~Undertaking rigorous daily order management to ensure smooth processing to meet committed deadlines for each customer ~Constantly...SuggestedPermanentFull-timeMonday to Friday£32k per annum
...at all times Introduction of best practice initiatives as outlined by the Director Ensure contractual fulfilment in line with KPI/SLA for the site. Attend monthly reviews with the Director Op’s level client contacts ensuring detailed actions/notes are captured....Suggested40 hours/weekFull-timeFlexible hours- ...Manage all allocated tasks e.g. Curo and queries in a timely, compliant manner, meeting agreed performance standards in line with team SLA’s. This includes and is not limited to: Valuations – Standard & Bespoke Letters of Authority Disengagements Policy Information...SuggestedFull-timeOn-siteMonday to Friday
- ...with strong internal talent pipelines Work closely with the wider People team to ensure services are delivered in line with agreed SLA’s and KPI’s Employee Relations and Policy · Lead and manage ER cases which are highly complex, ensuring consistent and legally compliant...SuggestedFull-timeFlexible hours
- £30k - £38k per annumEstimated...procedures Ensure data integrity of all systems across the Region and perform audits from time to time Ensure meeting or exceeding SLA/KPI scores Ensuring up to date information on Client's Property Services SharePoint Resolve user's complaints and concerns with...SuggestedFull-timeFlexible hoursWeekend workAfternoon shift
£100k - £120k per annum
...customer communication Lead and develop distributed teams across the UK and Philippines Oversee service delivery performance including SLA management, escalation handling and service reviews Support the development and maturity of the organisation’s security operations...SuggestedPermanentOn-siteRemote- £34k - £45k per annumEstimated...monthly remittances with amounts paid or received. To raise and follow up with handler/broker on any unmatched cash items – 10 day SLA Dealing with internal referrals and queries. Process payments received from clients in accordance with company procedures. Reconciliation...SuggestedPermanentFull-timeCasual workOn-site
- £39k - £50k per annumEstimated...Experience in understanding and diagnosing technical problems at an enhanced level. An eye for detail, preventing any tickets from breaching SLA’s and the tenacity to ensure others adhere to processes. A willingness to learn and not be afraid to get involved in unfamiliar...SuggestedFull-timeHybrid workingImmediate startRemoteWork from homeFlexible hoursNight shift
- £26k - £35k per annumEstimated...Microsoft Office It would be a bonus if you also have Experience in service desk or incident management environments Familiarity with SLA-driven support Awareness of remote connection tools or ITIL best practice Please be aware that to be considered for this post,...SuggestedFull-timeRemoteFlexible hoursRotating shifts
- £26k - £34k per annumEstimated...assets) and external (hired assets) breakdowns. Logging response times and ensuring they’re tracked and resolved effectively within agreed SLA times. We’ll ask that you handle inbound and outbound calls efficiently, making sure service level agreements are consistently met....SuggestedApprenticeshipTraineeshipImmediate start
- £38k - £50k per annumEstimated...excellence and continuous improvement across support functions. Build robust dashboards and executive reporting across KPIs such as: SLA adherence, response and resolution times, first contact resolution, CSAT / NPS, backlog management, volume trends and categorisation,...SuggestedFull-timeShift work
£31.93k - £39.91k per annum
...apply to you; this is not exhaustive and may change as the business develops: · To achieve planned results for Fast Track · To achieve SLA’s as agreed with your Line Manager · To demonstrate development and competence of Fast Track Teams · To support the engagement of...SuggestedHybrid workingOn-siteProbationary periodMonday to Friday£20k per annum
...Learn to interpret technical documentation such as knowledge base articles, vendor specs, and network diagrams Contribute to meeting SLA targets, including a 15-minute response time Participate in the implementation of security measures such as MFA, antivirus...SuggestedApprenticeshipOn-siteImmediate startRemoteMonday to Friday- £25k - £33k per annumEstimated...compliance is delivered to the highest of standards. You will organise and plan all work orders effectively in line with business KPI’s/SLA’s and Performance Commitments alongside managing highways expectations and legislation. As the Streetworks Coordinator you will be...SuggestedOngoing contractLong-term contractApprenticeshipTraineeshipImmediate startRotating shiftsWeekend work
- £36k - £48k per annumEstimatedCompany: SLA EMPLOYMENT SOLUTIONS Job Type: Permanent, Temporary, Full TimePermanentFull-timeTemporary
SLA EMPLOYMENT SOLUTIONS
Keighley, West Yorkshire17 days ago - £31k - £41k per annumEstimated...and Service Requests, and prioritise your own workload with a continual focus on customers SLAs, ensuring Incidents are resolved within SLA - (10%) Escalate Incidents, as needed, on behalf of the customer to appropriate technical resources, coordinating global interaction...PermanentHybrid workingOn-siteRemoteWork from home
£100 per week
...both 3 phase & single phase Fault finding on control panels, Variable speed drives Ensure completion of all tasks within agreed SLA's Ensure effective communication with the client and management team is maintained at all times. All work to be carried out with...Hourly pay40 hours/weekFull-timeApprenticeshipMonday to FridayShift work- £22k - £27k per annumEstimated...Effective completion of eLog books Work Orders that have been allocated, ensuring that Work Orders have been acknowledged and completed within SLA. Essential Qualifications & Experience: Previous experience within the commercial sector would be preferred but not essential....Full-timeApprenticeshipMonday to Friday
£37.52k per annum
Company: SLA EMPLOYMENT SOLUTIONS Job Type: Permanent, Full Time Salary: £37517/annum free parking company pensionPermanentFull-timeSLA EMPLOYMENT SOLUTIONS
Bradford18 days ago- £65k - £85k per annumEstimated...kept informed and advised of all necessary developments. Action all new claims & report to the relevant insurers within applicable SLA’s & KPI’s. Effectively communicate with all key stakeholders attending internal meetings representing claims Build and manage effective...Hybrid workingOn-siteRemoteFlexible hours
£24k - £28k per annum
...at risk * Responsibility to ensure that all allocated files are maintained in good order in compliance with Service Level Agreements (SLA's) and in accordance with regulatory and statutory requirements * Ensure detailed telephone notes are maintained throughout transactions...PermanentImmediate startFlexible hours£29.5k per annum
...positive experience from beginning to end ✨ Being the go‑to HR contact Handling queries on policies, processes, and HR issues within SLA Working collaboratively with HR Business Partners, Payroll, and Talent Acquisition ✨ Keeping us compliant and running smoothly...Full-timeNo agencyHybrid working- ...Learn to interpret technical documentation such as knowledge base articles, vendor specs, and network diagrams Contribute to meeting SLA targets, including a 15-minute response time Participate in the implementation of security measures such as MFA, antivirus...PermanentApprenticeshipOn-siteImmediate startRemoteMonday to Friday
- £22k - £25k per annumEstimated...support to education users. Working to ITIL best practices you will strive to work collaboratively with the service desk to meet contractual SLA targets, escalating where appropriate but always ensuring that the customer is kept up to date. The role will suit someone who enjoys...Extra incomePermanentTemporaryHybrid workingOn-site
£30k - £35k per annum
...Desirable Relevant industry certifications e.g.CompTIA A+, ITIL Foundation, Microsoft certifications Salesforce experience SLA / Business Process exposure Experience with team leadership. How you’ll make a difference: Core Responsibilities Serve...Long-term contractPermanentFull-timeFlexible hours£12k - £15k per annum
...client or business at risk. Ensure that all allocated files are maintained in good order in compliance with Service Level Agreements (SLA’s) and in accordance with regulatory and statutory requirements. Prepare and issue contract papers on any related sale....PermanentFull-timeHybrid workingOn-siteWork from homeMonday to FridayDay shift- £22k - £28k per annumEstimated...enquiries Liaise with national accounts on projects Advise customers/ national accounts of ETA’s where required Meeting KPI’s, SLA’s and daily targets. Ensure all work is produced in a timely manner, well presented and error free Answer the telephone and...PermanentFull-timeOn-site
- £27k - £35k per annumEstimatedCompany: SLA EMPLOYMENT SOLUTIONS Job Type: Permanent, Full TimePermanentFull-time
SLA EMPLOYMENT SOLUTIONS
Bradford18 days ago - £37k - £47k per annumEstimated...Deliver Manage supplier relationships and communications using CRM and internal systems. Lead onboarding processes and ensure SLA compliance. Support suppliers on our proprietary platform, e-halo , and become a super user. Collaborate with internal teams (Data...Long-term contract
