Get new jobs by email
- £51k - £69k per annumEstimated...Onboarding · Offboarding · Security Clearance (SC) and Vetting Management · Contract, Supplier documentation · Management of the SLA’s in the ticketing system to ensure that we have initiate onboarding checks and Security Clearance (DBS, BPSS, SC, etc.) for all staff,...SuggestedPermanentFull-timePart-timeOn-siteWork from homeFlexible hours
£75k per annum
...Senior DA Claims Analyst with strong DCA management experience. This would include due diligence and audit, but also agreements/contracts, SLA monitoring, and loss funds. Applicants should have either a traditional DA claims background or from claims operations background....SuggestedLong-term contractHybrid working- ...including the Head of IT and Digital Services. Monitoring and managing IT and Digital supplier delivery of contracts by managing KPI’s and SLA performance. Escalation by Business areas for non delivery or performance. Implementing and delivering on service improvements within...SuggestedFull-timeInterimImmediate start
£30k per annum
...investigations into infrastructure solutions; owning escalations, problems and projects from an early stage through to completion whilst bearing SLA targets in mind. As the second line escalation point for all IT support queries you will work with the first line support team and...SuggestedHybrid workingRemoteRotating shiftsWeekend work- £43k - £56k per annumEstimated..., or mid‑/long‑term technology investment strategies. Certifications in Agile, SAFe, ITIL, or cloud/security technologies. KPI / SLA definition and monitoring Proven experience in advisory roles involving senior client stakeholders or C‑level audiences. Experience...SuggestedLong-term contractHybrid working
- £38k - £49k per annumEstimated...issues automatically. Handle internal client requests and inquiries, ensuring transparent support and leading communication on any SLA breaches. Assist in the onboarding of new datasets, validation rules, and user interface improvements, as well as participate in testing...SuggestedRemote job
- £38k - £49k per annumEstimated...Principles. Deliver an effective, efficient and friendly HR support service to the business, implementing and ensuring delivery against SLA’s where required. Support the team in delivery of the end-to-end employee lifecycle, driving efficiencies and improvements....SuggestedPermanentFull-timeHybrid workingFlexible hours
£85k per annum
...the building in relation to ongoing project works. Manage the P&L and budgets. Issuing permits to work. Manage agreed KPI and SLA’s. Responsible for managing the company’s H&S and environmental performance on site. Plan and implement shutdowns. Management...SuggestedOngoing contractPermanent- ...include but are not limited to the following: Management of client expectations for the priority of support issue following strict SLA's e.g. P1, P2, P3. Offering activities of technical assistance to the key users in charge of the deployment of the solution on every...SuggestedShift work
- £29k - £39k per annumEstimated...rapid resolution and high system availability Manage IT helpdesk tickets, ensuring issues are prioritized, tracked, and resolved within SLA targets Build and maintain a local knowledge base and self-service resources to empower users and reduce repeat requests Device...SuggestedLong-term contractHybrid workingOn-site
- £23k - £30k per annumEstimated...and maintain SOPs and knowledgebase articles Identify and implement improvements to Service Desk processes Support achievement of SLA and KPI targets Promote security awareness and highlight potential risks to users Who You'll Work With You'll...SuggestedFixed-term contractOn-siteMonday to Friday
£45k per annum
...peak planning across warehousing and logistics, including volume forecasting, labour planning, and throughput modelling. You'll ensure SLA resilience during high-volume trading periods. You'll develop contingency plans for operational disruption (warehouse, carrier, or...SuggestedFull-timePart-timeHybrid workingOn-siteWork from homeMonday to FridayFlexible hours- ...compliance, and report on availability metrics and KPIs. Coordinate with vendors, telcos, and internal stakeholders on fault resolution and SLA management. Requirements ~8–12+ years in enterprise/data centre network operations. ~ Strong L2–L7 troubleshooting skills: BGP,...SuggestedPermanentFreelanceHybrid working
- £69k - £92k per annumEstimated...global, multi-product, multi-tier support organizations at scale for B2C, SMB and Enterprise ~ Strong track record of improving CSAT, SLA performance, and reducing cost-to-serve ~ Demonstrated ability to standardize and harmonize processes across regions and teams ~...SuggestedFull-timeHybrid workingOn-siteRemoteFlexible hours
TeamViewer GmbH
London11 days ago - £66k - £88k per annumEstimated...designing and implementing compliant product journeys and governance frameworks. KPIs include customer journey compliance, regulatory sign-off SLA, enforcement risk management, and integration compliance. ~ Regulatory implementation: Support the design, development and delivery...SuggestedFull-timeHybrid workingOn-siteMonday to Friday
- £70k - £94k per annumEstimated...alerting, and telemetry collection using tools such as Grafana, Dynatrace, Prometheus, Datadog, and Splunk Strong understanding of SLI/SLO/SLA and Error Budgets Proficient in Python or PySpark for AI/ML modeling Able to reduce toil by building automation tools for...
- £42k - £55k per annumEstimated...standards and regulations. Work closely with client HSQE representative reporting monthly on near misses, accidents etc against our SLA's Review the work of colleagues when necessary to identify health and safety and compliance issues and provide advice or training....Full-timeShift work
£12.71 - £12.95 per hour
...sites to ensure correct capacity on inbound/outbound vehicles have been booked. Manage and monitor customer collections are met within SLA on a day-to-day basis. Transport planning. Preparation and completion of paperwork for both export postal/commercial, includes...PermanentFull-timeTemporaryOn-siteMonday to FridayShift workWeekend workDay shift£50k - £65k per annum
...relevant and maintenance to high-level, to comply with the Bank?s auditing principals and processes. Ensure the Support Team achieve SLA targets the business outlines and be part of a proficient and proactive Support Unit Regulatory Duties: Maintain knowledge of all...Full-timeHybrid workingOn-siteProbationary period£65k per annum
...ongoing maintenance works. Asset management. Issuing reports to the client. Issuing permits to work Manage agreed KPI and SLA’s. Responsible for managing the company’s H&S and environmental performance on site. Plan and implement shutdowns Management of...Ongoing contract- £89k - £118k per annumEstimated...procurement policy, DOA, and internal controls. Supplier Management Track contractor performance, safety metrics, quality results, and SLA/KPI compliance. Implement corrective actions and continuous improvement plans. Maintain accurate supplier data, rate sheets, and...Full-timeHybrid working
World Fuel Services
London6 days ago - £36k - £47k per annumEstimated...documentation. Work in accordance with mandatory, health, safety, compliance and environmental requirements. Ensure contractual SLA and KPI's are met. Consistently promote high standards through personal standards. Liaise with other departments, suppliers and other...Full-timePart-timeApprenticeshipHybrid workingRemoteFlexible hoursRotating shifts
Linaker
London15 days ago - £71k - £91k per annumEstimated...Project Manager responsible for managing end-to-end Oracle E-Business Suite application support services, ensuring stable operations, SLA compliance, stakeholder satisfaction, and continuous service improvement. The role involves leading support teams, coordinating with business...Full-time
Infosys Limited
London14 days ago £50k per annum
...Duties & Responsibilities Escort specialist subcontractors Ensure that the Contractual efficiently meets all the relevant KPI & SLA requirements. Undertake all allocated tasks and perform them in a timely and professional manner. Be proactive in identifying and...Flexible hoursShift workNight shift£46k per annum
...Fault find and diagnose mechanical failures efficiently to minimise downtime Complete maintenance tasks in line with site schedules, SLA requirements, and statutory compliance Assist other trades or attend call-outs when required Package: ~ Up to a basic yearly...40 hours/weekPermanentOn-siteMonday to Friday£26k - £33k per annum
...performance standards. Key Responsibilities Deliver planned, reactive and proactive fabric maintenance tasks via the helpdesk within SLA timeframes Carry out plumbing, carpentry, mechanical and general fabric maintenance works Complete external and grounds...PermanentFull-timeFlexible hoursRotating shifts£12.71 per hour
...places for the communities we serve to thrive. We're looking for a Cleaner who will deliver excellent service standards, while meeting SLA agreements and adhering to cleaning schedules. Contract: PermanentType: Part-TimeHours: 10 hr p/wPay: £12.71 per hrLocation:...Part-timeOn-siteFlexible hours- £69k - £89k per annumEstimated...practical, well‑controlled processes, you’ll be confident managing performance through data‑driven insights, DCA dashboards, KPIs and SLA challenge, and able to spot trends, under performance and risks early and be able apply a constructive and solution based approach to all...On-site
£80k - £85k per annum
...Friday - 08:00am to 17:00pm Key duties & responsibilities - Report directly to the Operations Director - Manage agreed KPI and SLA's. - Responsible for managing the company's H&S and environmental performance on the contract. - Plan and implement building...Monday to Friday£39k - £44k per annum
...promptly to building alarms (via helpdesk or BMS), escalating where required Manage reactive maintenance tasks via CAFM system and meet SLA targets Close‑out PPMs in timely fashion and follow up remedial actions Liaise closely with Supervisor, technical admin, and...Full-timeShift workRotating shifts
