Average salary: £40,163 /yearly
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£200 - £250 per day
...1st / 2nd Line, Service Desk or Desktop Support environment. Strong troubleshooting skills... ...service requests through to resolution, escalating where necessary. Support users... ...for an experienced 1st / 2nd Line Support Engineer to join our London-based organisation on...SuggestedRemote jobHybrid workingOn-site- £36k - £48k per annumEstimated...area of specialty. - Provide advanced technical support to customers via phone, online, chat, and email... ...achievement for level 1 Technical Support Engineers as well as your peers at the same job level. - Properly de-escalate customers through expert communication and resource...SuggestedFull-timeRelief staff
- £29k - £37k per annumEstimated...will be surrounded by people who challenge, support, and inspire you to be the best version of yourself. The Role Technical Support Engineer: Responsible for supporting customers as... ...to, troubleshooting, resolving or escalating and documenting customer’s incidents in a...SuggestedFull-time
- £33k - £43k per annumEstimated...Technical Support Engineer Full-Time Remote Contractor | Open to talent in LATAM About us We are an innovative B2B eCommerce enablement... ...requiring code awareness and product expertise. Escalate issues to the Technical Onboarding or Development teams when additional...SuggestedFull-timeRemote
£85k per annum
...at least 3 years of experience in an IT support organisation. We require a strong understanding... .... We develop project installation and escalation plans. We communicate technical... ...for an LTIS Gamecock Barracks Engineer at our client site in Warwickshire. We believe...SuggestedRemote jobFull-time- £55k - £72k per annumEstimated...during EU hours, responsible for understanding the problem, resolving common and well-documented cases, and escalating more complex issues to senior support or engineering with clear reproduction steps and context. Responsibilities - Act as the first point of contact for...SuggestedFull-time
$120k - $170k per annum
...building the serverless compute platform to support the next generation of AI companies. In... ...olympiad medalists, and experienced engineering and product leaders with decades of experience... ..., and best practices for using Modal Escalate complex technical issues to engineering teams...SuggestedRemote job- £61k - £80k per annumEstimated...services of GitLab. An overview of this role As an Assigned Support Engineer, you’ll be a trusted technical advisor to GitLab’s largest Self... ..., customer facing support cases end to end, from initial inquiry and triage through reproduction, escalation, and resolution....SuggestedFull-time
£62.5k per annum
...per year Requirements: Active SC Clearance. Experience supporting Android devices through Microsoft Intune. Knowledge of Mobile... ...Support onboarding, floor-walking and rollout activities. Escalate complex issues and contribute to service improvements. Technologies...SuggestedRemote jobFull-timeOn-site- £71k - £95k per annumEstimated...the endpoint subject-matter expert for support by reviewing customer configurations, controls... ...diagnoses and proposed fixes to Engineering. Enable Sales Engineering teams to interpret... ..., and drive root-cause analysis. Own escalations, reproduce and test issues, document...SuggestedFull-time
£35k - £40k per annum
...Responsibilities: Provide remote and on-site support to customers for incidents, service requests, break-fix, and technical escalations in line with our service desk processes.... ...activity. Serve as a technical engineer on infrastructure and project work, including...SuggestedRemote jobFull-timeOn-site£40k - £45k per annum
...Salary: £40,000 - 45,000 per year Requirements: Commercial IT support experience. A tenacious approach to learning new technology... ...Security Ruby More: We are offering a shift-based NOC Engineer role with remote working for all out-of-hours shifts and half of...SuggestedRemote jobFull-timeOn-siteShift workDay shift- ...take advantage of the modern internet, to be programmable, and to support agile software development. Fastly’s customers include many of... ..., SRE principals and knowledge of the internet who can bring engineering best practices, operational rigour, and automation skills to help...SuggestedFull-time
£39.59k - £44.99k per annum
...an on-call rota. This role is offered as one of two fixed-term contracts for 18 months. Responsibilities: Provide end-user support both remotely and on-site across multiple technologies. Deliver excellent customer service by following the processes and procedures...SuggestedRemote jobFull-timePart-timeFixed-term contractShift workRotating shifts£30k - £40k per annum
...Salary: £30,000 - 40,000 per year Requirements: Strong first and second line IT support experience Practical knowledge of Microsoft SQL Experience supporting desktops, laptops and servers Knowledge of Active Directory, Exchange and Windows Server A good understanding...SuggestedRemote jobPermanentFull-timeOn-siteMonday to FridayRotating shifts£35k - £45k per annum
...Salary: £35,000 - 45,000 per year Requirements: Prior experience in 1st line support, helpdesk, or a similar technical role Confidence working with macOS and ideally Windows environments too Understanding of networking concepts including TCP/IP, DNS, and DHCP...Remote jobFull-timeOn-site£30k - £40k per annum
...Familiarity with firewalls and VPNs A full UK driving licence and our own vehicle (mileage will be paid) Responsibilities: Supporting IT projects, including Microsoft 365 and Azure migrations Visiting customer sites across Warwickshire to install, configure, and...Remote jobLong-term contractFull-timeOn-siteMonday to Friday£25k - £35k per annum
...Requirements: Proven experience in a 1st/2nd line IT support or helpdesk role. Strong troubleshooting skills and... .... Install, configure, and maintain IT equipment. Escalate complex issues to senior engineers as required. Maintain excellent communication with users...Remote jobFull-timeOn-site5 days/week£33k - £73k per annum
...looking for someone with around 1–2 years experience within IT Support, Service Desk, Helpdesk or a similar technical support position.... ...tickets. We resolve common Tier 1 technical issues remotely. We escalate more complex issues to Tier 2, Tier 3 or specialist teams. We...Remote jobFull-timeTemporaryOn-site£30k - £32k per annum
...Requirements: Previous experience in a 2nd Line Network Support, Connectivity Engineer, NOC Engineer, or Service Desk role. Strong... ...performance issues, outages, and monitoring alerts. Manage escalations and work closely with third-party suppliers and vendors....Remote jobPermanentFull-timeShift work£45k - £50k per annum
...Requirements: Strong experience within 3rd Line Network Support, advanced 2nd Line or a senior Network Engineering role Ideally, experience within an ISP, telecoms... ...owning customer-impacting incidents from escalation through to resolution Strong written and verbal...Remote jobPermanentFull-timeHybrid workingRotating shifts- £46k - £61k per annumEstimated...or services of GitLab. An overview of this role This is a shift role. Working 8-hour shifts with 4 weekdays and 1 weekend day. Support Engineering at GitLab isn’t just a title - you will be embedded within the Engineering department and will truly operate in an environment...Full-timeShift workWeekend workWeekday work
£30k - £35k per annum
...Requirements: Experience in Deskside, Desktop, or 2nd Line Support. Strong knowledge of Windows 10/11 and Microsoft 365. Experience... ...Office 365 More: We are seeking a Deskside Support Engineer to join our onsite IT team in Manchester. This role is based onsite...Remote jobFull-timeOn-siteFlexible hours£49.77k - £78.21k per annum
...Role If you’re passionate about solving technical issues and providing high-quality support to a diverse community of users, this is the role for you. We’re seeking a motivated Support Engineer (Tier 1) to join our growing team of support professionals. You will serve as the...Full-timeFlexible hours£80k - £90k per annum
...technologies and languages, further enhancing your skills as an engineer. On offer is a comprehensive package, including 30 days holiday... ...access to an individual learning budget of £500 per annum to support your career development. Join to drive real, lasting positive...Remote jobPermanent£30k - £35k per annum
...Experience in a NOC, data-centre operations, infrastructure support, managed services or technical operations environment... ...tickets through to resolution with accurate documentation Escalate clearly to engineering, field operations or vendors when required Coordinate site...Remote jobFull-timeImmediate startShift work£33k - £36.64k per annum
...Analytics Administrator . This role offers an exciting opportunity to support the delivery of the University’s statutory, strategic and... ...as a first point of contact for incoming reporting and data escalations, assessing and prioritising issues, troubleshooting root causes...Hybrid workingOn-siteFlexible hoursNight shift£36k - £40k per annum
...Requirements: Proven experience in first-line and second-line IT support, supporting Apple laptops and macOS-focused environments... ...technical support via remote tools, email, and telephony Act as an escalation point for First Line Support, managing complex incidents end to...Remote jobFull-timeCasual workHybrid workingOn-site£40k - £50k per annum
...Requirements: ~3 to 5+ years experience in 3rd line / infrastructure support, preferably some time spent within an MSP environment. ~... ...: Support our End User Support team as a 3rd line / Escalation Engineer. Deliver troubleshooting and problem solving for complex...Remote jobFull-timeHybrid workingOn-site£30k - £33k per annum
...,000 - 33,000 per year Requirements: Experience in deskside support or a similar customer-facing IT support role Strong knowledge... ...Receive, manage, and respond to incidents and service requests escalated from remote IT teams, including Service Desk, Desktop Support, Infrastructure...Remote jobFull-timeFixed-term contractOn-siteMonday to FridayShift work













