Essential Skills and Experience
Administration & Operational Support
● Proven experience in an administrative or coordination role, supporting complex processes or projects.
● Excellent organisational skills, with the ability to manage multiple tasks and deadlines simultaneously.
● Strong attention to detail, with a track record of delivering accurate work to agreed schedules.
Data & Systems
● Experience in maintaining databases or structured records, with a high level of accuracy and consistency.
● Confidence using digital tools such as spreadsheets, shared document systems and online platforms.
● Understanding of good data-handling practice, including confidentiality and data protection principles.
Process Delivery
● Ability to follow defined processes and procedures consistently, while flagging issues or anomalies.
● Experience in ensuring the right information is available to support operational delivery.
● Ability to coordinate logistics such as mailings, meeting arrangements or online events.
Support & Stakeholder Interaction
● Experience of providing day-to-day support to colleagues, volunteers or external stakeholders.
● Strong interpersonal and communication skills, with the ability to respond clearly and professionally to queries on the phone, in person and via email.
● Ability to recognise when issues need to be escalated and to do so appropriately.
Professionalism & Values
● High levels of discretion and integrity, particularly when handling sensitive or personal information.
● Commitment to the values of the Liberal Democrats.
● Reliable, dependable and able to work effectively as part of a team.
Desirable Skills and Experience
● Experience supporting elections, selections or other time-critical democratic processes.
● Familiarity with membership organisations or political parties.
● Experience in supporting electronic ballots, online hustings or secure digital meetings.
● Experience of working with CRM systems or membership databases.
● Experience in coordinating member communications or mailings.
Vacancy posted 2 days ago
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