Customer Service/Renewals Advisor

Customer Service/Renewals Advisor Job Description Template

Our company is looking for a Customer Service/Renewals Advisor to join our team.

Responsibilities:

  • Providing customers with world class customer service;
  • Having an excellent understanding of the business in order to provide customers with a knowledgeable service;
  • Making calls to existing clients in order to renew current services;
  • Meeting all agreed performance targets set;
  • Ability to communicate effectively at all levels.

Requirements:

  • Making calls to existing clients in order to renew current services;
  • Providing customers with world class customer service;
  • Having an excellent understanding of the business in order to provide customers with a knowledgeable service;
  • Meeting all agreed performance targets set;
  • Ability to communicate effectively at all levels.