Complaints Investigator

Complaints Investigator Job Description Template

Our company is looking for a Complaints Investigator to join our team.

Responsibilities:

  • Receive information from the supplier and update the complaint handling system with the information;
  • Work closely with medical advisor(s) and medical investigation team to quantify risk;
  • Work with suppliers for timely completion of investigations and other action items assigned to them.

Requirements:

  • Excellent communication skills.