Support Developer Job Description Template
Our company is looking for a Support Developer to join our team.
Responsibilities:
- Investigate, analyse and document reported defects;
- Work flexibly to ensure SLA’s are met;
- Perform related duties as assigned;
- Manage the timely resolution of open calls and call actions across all customers;
- Perform maintenance programming and correction of identified defects;
- Create and maintain technical documentation using defined technical documentation templates.
Requirements:
- Flexible attitude, ability to perform under pressure;
- Ability to code software according to published standards and design guidelines;
- A commitment to quality and a thorough approach to the work;
- Some knowledge of database architecture and design;
- IT skills including a self-sufficiency using a range of software packages;
- Exposure to multiple operating systems;
- Good communication skills, ability to be organised and accurate;
- Understanding of networking and communications;
- Understanding of object orientated methods and concepts;
- Experience using commercial / professional development environment.