Field Service Engineer (Medical) Job Description Template
Our company is looking for a Field Service Engineer (Medical) to join our team.
Responsibilities:
- Use electronic test equipment;
- Install and commission devices and systems;
- Perform planned preventative maintenance;
- Manage the respective territory in timely and efficient manner;
- Manage the admin and reporting needs when necessary;
- Provide ongoing support and guidance to stakeholders to ensure other devices are fully utilised;
- Perform repairs and rectification work at both customer sites and in office facility;
- Have direct interaction with customers to build relationships and promote Optima;
- Installing single systems or large networked systems. Larger installations will be performed as part of a team;
- Providing remote technical support via phone or remote PC access;
- To perform preventative and routine maintenance on installed equipment in a professional manner;
- Keep abreast of new product developments and technical product information.
Requirements:
- Experience diagnosing and repairing diagnostic medical equipment;
- Full UK driving licence;
- Must be willing to travel extensively in UK and Ireland;
- Knowledge of Microsoft desktop (and preferably server operating systems);
- HNC, HND or degree in appropriate subject (eg: electronics, engineering or IT);
- Excellent interpersonal skills with an ability to relate well to customers;
- Capable of working independently and able to remain calm under pressure;
- Excellent written and verbal communication skills.