Area Manager Job Description

Area Manager Job Description Template

Our company is looking for a Area Manager to join our team.

Keeping up with current trends, including competitor analysis;
Achieving store and company KPI’s;
Ensuring every store provides training and development for all colleagues on Health and Safety and other relevant topics;
Controlling operational costs in line with agreed budgets, including stock loss, shrinkage, and general costs including payroll control;
Successfully planning and phasing the workload to ensure optimum customer-facing time and implementation of all operational and store-related activity;
Ensure that sales are maximised whilst minimising costs affecting the profitable performance of each branch;
Responsible for the delivery of sales and profit targets for all branches within your remit;
Communicating with the stores in a timely and consistent manner, helping to create and maintain good working relationships;
Actively managing ‘At Risk’ contracts using action plans to monitor service recovery;
Activation of new contracts to ensure service delivery is world class from day one;
Giving assurance to the executive team and board of trustees;
1-2-1 engagment with colleagues to develop their skills and experience;
Maintaining operational standards and ensuring that training records are kept up to date;
An Area Manager who will be responsible for engaging your colleagues to deliver a truly world-class service to customers;
An inspirational leader, who will lead people, set the example and be responsible for setting the bar high.

Ability to inspire and lead teams;
Commercial acumen; ability to deal with change and ambiguity, growth mind-set;
Reputation for living Best of Me / Best of Us behaviours and unlocking these behaviours in others;
Have strong abilities in partnership building with Local Authorities and CCG’s;
Have previous Management Experience with multiple Care Homes;
Practical solution seller who takes a hands-on approach and is driven to achieve results;
Be highly organised and prioritise work around the operational needs of the services;
Excellent team player and communicator with fluent English;
Be experienced of managing multiple sites, adhering with quality auditing processes and working with the Care Quality Commission;
Provide guidance and support to your teams in all areas to ensure the highest levels of care and support are provided to all service users;
Have Ofsted Registration Experience;
Evidence key performance indicators relating CQC delivery in all 5 Key Questions;
Have a thorough understanding of CQC regulations and requirements, safeguarding and care planning;
Integrity and be passionate about delivering first class customer service with a proactive approach to developing strong client relationships;
Have Emotional Behavioural Experience.