Area Manager

Area Manager Job Description Template

Our company is looking for a Area Manager to join our team.


  • Keeping up with current trends, including competitor analysis;
  • Achieving store and company KPI’s;
  • Ensuring every store provides training and development for all colleagues on Health and Safety and other relevant topics;
  • Controlling operational costs in line with agreed budgets, including stock loss, shrinkage, and general costs including payroll control;
  • Successfully planning and phasing the workload to ensure optimum customer-facing time and implementation of all operational and store-related activity;
  • Ensure that sales are maximised whilst minimising costs affecting the profitable performance of each branch;
  • Responsible for the delivery of sales and profit targets for all branches within your remit;
  • Communicating with the stores in a timely and consistent manner, helping to create and maintain good working relationships;
  • Actively managing ‘At Risk’ contracts using action plans to monitor service recovery;
  • Activation of new contracts to ensure service delivery is world class from day one;
  • Giving assurance to the executive team and board of trustees;
  • 1-2-1 engagment with colleagues to develop their skills and experience;
  • Maintaining operational standards and ensuring that training records are kept up to date;
  • An Area Manager who will be responsible for engaging your colleagues to deliver a truly world-class service to customers;
  • An inspirational leader, who will lead people, set the example and be responsible for setting the bar high.


  • Ability to inspire and lead teams;
  • Commercial acumen; ability to deal with change and ambiguity, growth mind-set;
  • Reputation for living Best of Me / Best of Us behaviours and unlocking these behaviours in others;
  • Have strong abilities in partnership building with Local Authorities and CCG’s;
  • Have previous Management Experience with multiple Care Homes;
  • Practical solution seller who takes a hands-on approach and is driven to achieve results;
  • Be highly organised and prioritise work around the operational needs of the services;
  • Excellent team player and communicator with fluent English;
  • Be experienced of managing multiple sites, adhering with quality auditing processes and working with the Care Quality Commission;
  • Provide guidance and support to your teams in all areas to ensure the highest levels of care and support are provided to all service users;
  • Have Ofsted Registration Experience;
  • Evidence key performance indicators relating CQC delivery in all 5 Key Questions;
  • Have a thorough understanding of CQC regulations and requirements, safeguarding and care planning;
  • Integrity and be passionate about delivering first class customer service with a proactive approach to developing strong client relationships;
  • Have Emotional Behavioural Experience.