Assistant Manager

Direct and coordinate financial activities of workers in a branch, office, or department of an establishment, such as branch bank, brokerage firm, risk and insurance department, or credit department.

Assistant Manager Job Description Template

Our company is looking for a Assistant Manager to join our team.


  • Assisting Store Management in achieving company KPI’s;
  • Make sure your team work well together and they are known by customers for their outstanding customer service;
  • Drive store sales and exceed on achieving in store KPI’s;
  • Responsibility to make referrals to external agencies and regulatory bodies;
  • Provide coaching, support and on-the-job training to team members;
  • Be responsible for branch when Manager is at other locations;
  • Dealing with a variety of day to day retail issues;
  • To ensure that all meeting rooms including management office and vacant offices are tidy, safe and welcoming to all clientele/visitors;
  • Deputising for the travel boutique manager in the day to day running of the office;
  • To value properties/land and bring them to market;
  • Motivate the team to achieve key performance metrics;
  • Responsible for all appraisals and performance reviews;
  • To provide cover for the reception as and when required;
  • Leading our Customer Service team by example;
  • To log invoices and charges on the in-house system.


  • Broad knowledge of Learning Disabilities and other related conditions;
  • You can demonstrate a positive vision of homecare and how you will influence positive change;
  • Good communication skills and the ability to engage at all levels;
  • NVQ/QCF level 3 or higher in Health and Social Care,
  • Strong numeracy, literacy and computer skills;
  • Full clean driving licence;
  • experience managing a team as a Assistant Manager or Manager, or as a minimum at least 3 years experience as a team leader,
  • Ability to respond favourably to change;
  • Excellent communication skills and proven retail management experience;
  • Full and relevant Level 3 and or above(equivalent) Childcare qualification;
  • Ability to communicate in a clear and effective manner through e-mail, verbal and written forms;
  • Ability to manage time effectively to ensure store operational tasks are achieved;
  • Ability handle confrontations professionally, to ensure safety of staff and store;
  • Current Paediatric First Aid;
  • Ability to build sales and business relationships and manage people fairly.