Assistant Store Manager Job Description Template
Our company is looking for a Assistant Store Manager to join our team.
Responsibilities:
- Assisting Store Management in achieving company KPI’s;
- Use management information to make strategic business decisions;
- Complying with all Health & Safety policies and legislation;
- Ensuring your team delivers exceptional customer service;
- Delivering exemplary standards in store presentation, stock control, shrinkage and administration compliance;
- Lead by example;
- Provide outstanding customer service;
- Be an ambassador for your store, creating a welcoming atmosphere for customers;
- Responsible for performance and absence management;
- Maintain all Health and Safety standards in line with company policies and procedures;
- Be a leader from the front and bringing your team with you;
- Drive store sales and exceed on achieving in store KPI’s;
- Develop, coach and mentor your team to understand and execute their own Kpi’s, through ownership;
- Create a welcoming and premium in store experience for your customers, excel on their expectations in visiting a unique in store environment;
- Have excellent communication skills to brief the team around you to be excited on shift to achieve their kpi’s through excellent customer service.
Requirements:
- An ability to adapt quickly to changing circumstances and to promote the benefits of change to those around you;
- Leadership skills including setting a clear direction for your team, inspiring others, able to articulate vision and values with conviction;
- Wide industry knowledge and ability to act with commerciality as a key component of your decision making;
- Developed coaching and mentoring skills;
- Extensive and relevant managerial experience – managing and handling complex and difficult situations;
- Exceptional customer service skills and experience gained in a customer centric retail environment;
- Customer focused approach;
- Practical Health and Safety knowledge and an understanding of relevant legislation;
- Strong personnel management skills;
- The ability to motivate a team and build good relationships within a team;
- Excellent communication skills at all levels;
- Inspirational leadership style;
- English, Native or bilingual proficiency;
- Experience in HR procedures;
- Strong commercial awareness and business analysis.