Sales Coordinator Job Description Template
Our company is looking for a Sales Coordinator to join our team.
Responsibilities:
- Answering sales and product queries;
- Maintain key commercial data such as market prices;
- Outgoing pro-active sales calls to prospect customers and track projects;
- Produce reports, dealing with spreadsheets on Excel;
- Liaising with Accounts office;
- Maintain and update the Customer Relationship Management (CRM) system;
- Providing dedicated and reliable sales support to Sales Managers, attending external meetings where necessary;
- General administration tasks;
- Communicate regularly with the sales team, to ensure that they are kept up to date with critical information;
- Qualifying further web enquiries from customers;
- Proactively engaging with active and potential customers;
- Make proactive calls to agreed targeted customers in line with the company’s sales strategy;
- Co-ordinate leads, quotes, customer meetings and on-boarding;
- Up selling and cross selling to promote the full range of services;
- Handling brochure requests.
Requirements:
- Able to demonstrate experience and proficiency in preparing, analysing and reporting out on company data — and providing recommendations for action;
- The ideal candidate will have experience of Sage would be an advantage;
- Previous administration experience;
- Computer literate and proficient in “Microsoft Office”;
- The desire to learn comprehensive products and systems – the training offered is brilliant;
- Technical understanding through studies, work or hobbies;
- Excellent communication skills and customer mindset, can-do attitude;
- Must have strong organisational skills, motivation and a proactive;
- Excellent written and verbal communication skills;
- Accurate data input and order processing skills;
- Competency in foreign languages (e.g. Chinese) would be an asset;
- The drive to convert quotations to sales;
- A Bachelor’s degree in Business Administration or related field;
- Experience from foreign cultures, e.g. through work or student exchange;
- Previous work experience in related field (e.g. customer service).