Senior Program Manager

Senior Program Manager Job Description Template

Our company is looking for a Senior Program Manager to join our team.


  • Program Leadership;
  • Represents VMware by participating on the steering committee;
  • Identification and Assistance with Business Development Opportunities;
  • Delivery Revenue Forecasting and Recognition;
  • Executive-level Communication and Stakeholder management;
  • Is the escalation point for customers and PM’s;
  • Maintain and implement an up to date project time schedule; this has to indicate clearly the critical path of activities and any deviations from plan;
  • Management of all personnel on site including sub-contractors;
  • Deal with the customer on all contractual matters, including claim management with office support as necessary;
  • Co-ordinate the specification of, and trigger procurement of equipment, products and services together with appropriate departments;
  • Ensure all RAMS are reviewed and logged;
  • Communicate effectively and influence business and technical decision makers;
  • Obtain signed handover of contracts;
  • Remain the focal point for the customer to the end of the warranty period;
  • Co-ordinate and check all technical interfaces and activities. Ensure design meets contract requirements, with office engineering support as necessary.


  • An ability to work well within fast – paced, ambiguous situations where you need to define the problem, goal, solution and see it through to the end;
  • Experience working with enterprise customers on difficult, technical issues and developing innovative, creative solutions;
  • Knowledge of the MDM (Mobile Device Management), including Windows, iOS, Mac and Android;
  • Highly self-driven with an ability to work very independently;
  • Self-motivated and able to work under pressure to deliver high-quality deliverables;
  • Ability to work within a team and provide the leadership for the PS engagement;
  • Demonstrable ability at successfully managing multiple projects simultaneously;
  • Up 50% travel;
  • BSc/BA/MSc/MBA degree or equivalent training/experience;
  • Strong oral and written communication skills;
  • Strong leadership, effective communication skills, and great team and cross-group collaboration skills;
  • Self-motivated and curious, with a growth mindset, with the ability to structure complex problems and think creatively;
  • Experience working with top tier customers C suite and across the customer and Microsoft internal stakeholder landscape co-developing solutions;
  • 5+ years of experience working on solutions that collect, process, store and analyze large volumes of business-critical data;
  • 5+ years software engineering or technical program management experience.