Reporting Analyst Job Description Template
Our company is looking for a Reporting Analyst to join our team.
Responsibilities:
- Provide ad hoc IT reports to ensure effective and timely, customer focused reports to identify service anomalies;
- Using SQL for querying, manipulate and extract data;
- Support improvement requirements so that improvement initiatives can be implemented;
- Analyse IT data to identify high level trends with core processes (incident, major incident, problem change etc);
- Participate in reviewing and verification of presented business requirements;
- Extracting data and learning about creating reports;
- Contribute to periodic activity summary reports to deliver accurate and meaningful reporting on a regular basis;
- Analyze and improve existing reporting functionality;
- Provide, enhance and maintain a suite of IT Service reports;
- Provide daily production support for travel data processes based on the technical and business knowledge of multiple applications;
- Ability to manage and enhance Information Builders WebFocus reporting platform for new and existing clients;
- Collaborate with internal and external Clients to analyze new requests, solve reported problems, create new and modify the existing Reporting System;
- Provide reporting to meet business unit requirements;
- Working across teams to deliver self-service, interactive and insightful dashboards using PowerBI;
- Provide support to the IT Service Management team.
Requirements:
- Experience in Cognos, SSRS (sql server reporting services), Crystal Reports, Oracle, Business Objects, Power BI;
- Report writing – able to produce detailed reports for all levels;
- Critical appraisal of others’ work;
- Analyse data to deliver well considered conclusions;
- Good knowledge of Microsoft packages;
- Experience of SAP Reporting;
- Collaborate with others inside and outside of the team to deliver project and initiative required outcomes;
- Task management and ability to effectively manage multiple high priority projects;
- T-SQL;
- Strong oral and written communication skills;
- Knowledge of MS Server, SSIS, SQL desired;
- Worked with ETL process, data loads and transformation;
- Good knowledge of hardware & software requirements;
- FMCG background;
- Provide expertise in analysis, design and creation of complex reports and problem resolution.