Credit Control Clerk Job Description Template
Our company is looking for a Credit Control Clerk to join our team.
Responsibilities:
- Pro-actively chasing debt by telephone letter an email;
- Maintaining daily cash collection figure, banking;
- Any ad hoc projects as required by the Head of Credit Control and the Group Financial Controller;
- Take responsibility and ownership of a portfolio of customer accounts and collect the debts in line with the company’s credit terms;
- Raising credit invoices;
- Ensure BACS account is reconciled daily and payments are allocated accordingly;
- Ensuring payments are received within payment terms by managing customer accounts;
- Day to day management of a number of ledgers and supporting other departments to deliver excellent service;
- Contact clients to chase payments by following the process as outlined by the Head of Credit Control;
- Management of the ledger to minimise bad debt and resolve invoice and client queries;
- Telephone and email chasing up to collection;
- Ensure that customer accounts are up to date through allocating cash to customer accounts as appropriate on a daily basis;
- Communicating regularly and resolving any queries;
- Escalate overdue accounts to Credit Control Supervisor for suspension in the event of non-payment;
- Chasing customers for payment of overdue debt.
Requirements:
- Strong attention to detail;
- Effective team player;
- At least 2 years experience in credit control;
- Excellent organisational skills;
- Friendly, driven, ambitious;
- Team Player;
- Experience working for a big company;
- Strong relationship building skills;
- Experience working in a large team;
- Able to handle high volumes of work;
- Confident dealing with queries;
- Experience in BACs payments, dealing with card and cheque payments;
- Pro-active debt chasing;
- High level of accuracy and attention to detail;
- Experience dealing with a high value ledger and a high volume of accounts.