Parts Assistant Job Description Template
Our company is looking for a Parts Assistant to join our team.
Responsibilities:
- All stock and orders to be checked against delivery and advice noted and located;
- Ordering specialist parts as they are required;
- All paperwork relating to returns to be completed as soon as possible and returned to the manufacturer;
- Parts that require ordering are obtained as quickly and economically prudent to do so;
- To ensure Technicians are served as quickly as possible;
- All parts to be recorded prior to the Technician receiving them and booked out through the computer terminal as soon as possible;
- Maintaining stock levels in the stores;
- All parts requiring new location to be listed, locations given and entered on the computer as soon as possible after receipt;
- First point of contact dealing with Parts enquiries and orders;
- To serve the customer in a polite and responsible manner and to ensure that payment is made to the Company’s requirements and policies at that time;
- Labels to be attached to parts, recorded, packaged and stored in designated area;
- To record and report any stock discrepancies to the manager;
- To attend an annual stock check and required to do perpetual stock checks all year around as required;
- All discrepancies noted and relevant action taken for credits;
- All warranty labels to be checked against parts and discrepancies notified to Service.
Requirements:
- Ability to work within a team frame work;
- Empathetic;
- Flexible approach;
- Good communicator;
- Great organisation and ability to communicate well;
- Ability to take instruction;
- Excellent computer literacy and administration skills.